Brian Jones works on the underwriting transformation efforts project at CNA, which involves weekly meetings to ensure a smooth transition to a new contract and coordinating environment delivery milestones. His team works to update scorecards highlighting the management effectiveness project. At CNA, Brian has created presentations, attended and coordinated meetings, and developed a glossary of acronyms. CNA has taught him that working on a passion makes it easier to get to work each day, building relationships with coworkers is important, and showing dedication, dependability, and making a strong first impression are key to success.