The document provides information about brain injuries and their effects. It begins by introducing Kimmie, an elementary school teacher who suffered a brain injury in a car accident. Her brain injury resulted in damage to her brainstem and diffuse brain damage. It then discusses the importance for professionals to understand brain injuries as consumers and coordinators may deal with individuals who have brain injuries. It provides communication strategies for coordinators, such as giving clear, short directives and written instructions. Finally, it outlines physical, cognitive and other challenges that brain injury survivors may face and why they need assistance, including issues with memory, communication, perception and cognitive impairments.