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A New Approach to Property Management 2011
Brooks Macdonald Group




BM Group                   BM Funds                   Braemar Estates
  Asset Management           Niche real estate          Residential block
  Financial Consulting       funds, grounds rents       management
  Funds under management     and agricultural land      Portfolio/Lettings
  2.97bn                     Risk weighted unitised     management
                             FoFs
Braemar Estates – A Holistic Approach


                                                       Residential Block
                                                        Management
              Portfolio                            Management of developments/
                                                                                                  Accounts / Co
             Management                           comprehensive range of services                  Secretarial
                                                    tailored to meet requirements
      Letting/rent collection for individual                                               Credit control / accounts / company
                apartment units                                                                      accounts filing



                                                                                                  Facilities
      Advisory Services                                                                        Management (FM)

                                                                                               Preferred supplier network
     Ownership / service charge
      disputes / tribunal cases


                                On-Line Access                          Commercial Property
                                                                           Management
                             Customer web-access for live                Office building management
                           property and account information
Residential Block Management


              Braemar Estates is the appointed block manager for the Beetham Towers in Manchester & Birmingham.




10 Holloway Circus, Birmingham                Beetham Tower, Manchester
39 Storeys with 153 residential units above   47 Storeys – 219 residential units above the Hilton Deansgate Hotel.
the Birmingham Radisson Blu Hotel.            The tallest building in the UK outside of London standing at 555 ft.
Existing Portfolio




                                                     Castlegate, Manchester

                                Braemar Estates is the appointed managing agent for both the
                                Masshouse 173 unit residential development in Birmingham city
                                centre) and the 84 unit canal-side Castlegate building in central
                                Manchester.
        Masshouse, Birmingham
Existing Portfolio


 Braemar Estates acts on behalf of a wide range of clients,
 ranging for individual private investors to large institutions.




                   The Bank, Bristol                               The Durrell Arms
Block Management Case Study – Castlegate, Manchester

        Development of 84 luxury apartments

       occupying one of the best locations in the city with
       superb views over the water to the castle field basin.
April 2009

      BERL began managing the development, inheriting a
      situation of service charge deficits, a high level of debt
      peaking at over £35k and a considerable number of
      unhappy residents.
      Our strategy was to engage with the residents and work
      with them to focus on top quality service delivery and
      active cost management.

Today – Significant turnaround

      Development is 100% occupied with high approval ratings

      £13k surplus of income over expenditure and reserve
      funds in excess of £100k in the financial year to March
      2011 and debtors for only £587.
Block Management Case Study – No 1 Deansgate, Manchester

Braemar Estates acts on behalf of CBRE Investors (CBREI) to
provide building management audit and advisory services at No. 1
Deansgate, Manchester.     The building is a 13 storey luxury
residential development comprising 83 apartments with six retail
units on the ground floor.




                                                                   Image courtesy of Stockley Engineers
    Preparation of a report on historic service charge
    expenditure and preliminary audit of accounts
    Recovery of overpaid invoices in excess of £100k
    Budget reconciliations
    Full compliance review and report
    Recovery of c.£12k of overpaid VAT
    Rejection of a proposed RTM (Right To Manage) application
    Deficit analysis and justification
    Future management proposals (incorporating “best practice”)
    Section 20 Consultation and implications
    Recommendation of strategy to implement “inclusive”
    management with residents; and negotiation of framework to
    allow landlord to recover substantial service charge arrears
Portfolio Management




  Beetham Tower, Manchester   Gateway, Leeds   10 Holloway Circus, Birmingham
Special Projects




                                              Braemar Estates acts on behalf of Zolfo Cooper,
                                              administrators of Millennium Estates, to provide expertise
                                              in bringing together all elements of building management to
                                              ensure Alexandra Tower is run efficiently.

                                              The building is a prominent new development on
                                              Liverpool’s historic waterfront. The 25 storey building
                                              contains 201 apartments and a 4,000 sq ft ground floor
                                              commercial area.




 Alexandra Tower, Princes Parade, Liverpool
Special Projects




                               West Tower, Liverpool
                               Braemar Estates is working with Grant Thornton on the Block and
                               Portfolio Management of this landmark development containing 123
                               residential units, a restaurant on 34th floor and 4 floors of Grade A office
                               space.

                               Braemar Estates has successfully let the residential portion of the
                               building delivering outstanding occupancy and rental growth. This has
                               provided increased levels of income to the underlying commercial
                               lender.




       West Tower, Liverpool
Existing Portfolio


   Block Management of 82 developments
   Blocks contain approximately 3,200 individual units
   Over 600 individual units under portfolio
   management for a range of individual and
                                                                          Aberdeen
   institutional investors
   National coverage
                                                                       Edinburgh
                                                         Ayr




                                                                       Harrogate
                                                         Manchester                   Hull
                                                                             Leeds
                                                           Liverpool
                                                                                   Nottingham
                                                         Colwyn Bay
                                                                                       East Anglia
                                                                       Birmingham

                                                                          Reading      London
                                                                Bristol
                                                                  Hampshire
                                                                         Uckfield
Propman Web Portal




                     Braemar Online, an online
                     portal,   provides      account
                     services      and       building
                     information for a faster and
                     more efficient service.


                     A      bespoke       property
                     management system with
                     customer web-access in real
                     time for secure property and
                     account information.
Propman Web Portal




                     Online account management.
                     Personal service charge account
                     and general property information.

                      Client Web Portal
                      Tenant Web Portal
Commercial Portfolio - Hotels
Commercial Portfolio - Retail
Contacts

Call us to discuss:
These buildings represent a sample of properties under management
with Braemar Estates. We would welcome the opportunity to discuss
your property.


Please call or email:
Henry Powell-Jones, Business Development Manager
Tel: 07557 851319
Email: henry.powell-jones@braemar-estates.co.uk

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Braemar Estates Presentation

  • 1. A New Approach to Property Management 2011
  • 2. Brooks Macdonald Group BM Group BM Funds Braemar Estates Asset Management Niche real estate Residential block Financial Consulting funds, grounds rents management Funds under management and agricultural land Portfolio/Lettings 2.97bn Risk weighted unitised management FoFs
  • 3. Braemar Estates – A Holistic Approach Residential Block Management Portfolio Management of developments/ Accounts / Co Management comprehensive range of services Secretarial tailored to meet requirements Letting/rent collection for individual Credit control / accounts / company apartment units accounts filing Facilities Advisory Services Management (FM) Preferred supplier network Ownership / service charge disputes / tribunal cases On-Line Access Commercial Property Management Customer web-access for live Office building management property and account information
  • 4. Residential Block Management Braemar Estates is the appointed block manager for the Beetham Towers in Manchester & Birmingham. 10 Holloway Circus, Birmingham Beetham Tower, Manchester 39 Storeys with 153 residential units above 47 Storeys – 219 residential units above the Hilton Deansgate Hotel. the Birmingham Radisson Blu Hotel. The tallest building in the UK outside of London standing at 555 ft.
  • 5. Existing Portfolio Castlegate, Manchester Braemar Estates is the appointed managing agent for both the Masshouse 173 unit residential development in Birmingham city centre) and the 84 unit canal-side Castlegate building in central Manchester. Masshouse, Birmingham
  • 6. Existing Portfolio Braemar Estates acts on behalf of a wide range of clients, ranging for individual private investors to large institutions. The Bank, Bristol The Durrell Arms
  • 7. Block Management Case Study – Castlegate, Manchester Development of 84 luxury apartments occupying one of the best locations in the city with superb views over the water to the castle field basin. April 2009 BERL began managing the development, inheriting a situation of service charge deficits, a high level of debt peaking at over £35k and a considerable number of unhappy residents. Our strategy was to engage with the residents and work with them to focus on top quality service delivery and active cost management. Today – Significant turnaround Development is 100% occupied with high approval ratings £13k surplus of income over expenditure and reserve funds in excess of £100k in the financial year to March 2011 and debtors for only £587.
  • 8. Block Management Case Study – No 1 Deansgate, Manchester Braemar Estates acts on behalf of CBRE Investors (CBREI) to provide building management audit and advisory services at No. 1 Deansgate, Manchester. The building is a 13 storey luxury residential development comprising 83 apartments with six retail units on the ground floor. Image courtesy of Stockley Engineers Preparation of a report on historic service charge expenditure and preliminary audit of accounts Recovery of overpaid invoices in excess of £100k Budget reconciliations Full compliance review and report Recovery of c.£12k of overpaid VAT Rejection of a proposed RTM (Right To Manage) application Deficit analysis and justification Future management proposals (incorporating “best practice”) Section 20 Consultation and implications Recommendation of strategy to implement “inclusive” management with residents; and negotiation of framework to allow landlord to recover substantial service charge arrears
  • 9. Portfolio Management Beetham Tower, Manchester Gateway, Leeds 10 Holloway Circus, Birmingham
  • 10. Special Projects Braemar Estates acts on behalf of Zolfo Cooper, administrators of Millennium Estates, to provide expertise in bringing together all elements of building management to ensure Alexandra Tower is run efficiently. The building is a prominent new development on Liverpool’s historic waterfront. The 25 storey building contains 201 apartments and a 4,000 sq ft ground floor commercial area. Alexandra Tower, Princes Parade, Liverpool
  • 11. Special Projects West Tower, Liverpool Braemar Estates is working with Grant Thornton on the Block and Portfolio Management of this landmark development containing 123 residential units, a restaurant on 34th floor and 4 floors of Grade A office space. Braemar Estates has successfully let the residential portion of the building delivering outstanding occupancy and rental growth. This has provided increased levels of income to the underlying commercial lender. West Tower, Liverpool
  • 12. Existing Portfolio Block Management of 82 developments Blocks contain approximately 3,200 individual units Over 600 individual units under portfolio management for a range of individual and Aberdeen institutional investors National coverage Edinburgh Ayr Harrogate Manchester Hull Leeds Liverpool Nottingham Colwyn Bay East Anglia Birmingham Reading London Bristol Hampshire Uckfield
  • 13. Propman Web Portal Braemar Online, an online portal, provides account services and building information for a faster and more efficient service. A bespoke property management system with customer web-access in real time for secure property and account information.
  • 14. Propman Web Portal Online account management. Personal service charge account and general property information. Client Web Portal Tenant Web Portal
  • 17. Contacts Call us to discuss: These buildings represent a sample of properties under management with Braemar Estates. We would welcome the opportunity to discuss your property. Please call or email: Henry Powell-Jones, Business Development Manager Tel: 07557 851319 Email: henry.powell-jones@braemar-estates.co.uk