The global market for bpo business analytics is expected to grow from $ 22,749.4 million in 2021 to $ 38,854.9 million in 2026. The market is expected to grow at a CAGR of 11.3% over the forecast period (2021-2026). Some of the market's key participants are Accenture, Aegis, Capgemini, Cognizant, EXL, Genpact, HP, IBM, Infosys, Minacs, Mu Sigma, NTT DATA(Dell), TCS, Tech Mahindra, WNS Global, Wipro. This report intends to identify significant growth areas and to explore relevant market strategies. This in-depth analysis delves into the global market for bpo business analytics. The primary goal of this research is to examine the potential growth areas, significant trends, and the market's impact on the industry. The report also reviews the adoption of bpo business analytics in both established and emerging markets.

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BPO Business Analytics
Market
Global Industry Analysis & Forecast US$
Million, 2019 – 2027

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Global BPO Business Analytics Market
2
Scope of the Report
 Global BPO Business Analytics Market , By
Type
 HR
 Procurement
 F&A
 Customer Care
 Logistics
 Sales & Marketing
 Training
 Product Engineering
 Global BPO Business Analytics Market , By
Application
 BFSI
 Manufacturing
 Healthcare
 Retail
 Telecom
 Others
 Global BPO Business Analytics Market , By
Region
 North America BPO Business Analytics
Market
 Europe BPO Business Analytics Market
 Asia Pacific BPO Business Analytics
Market
 Middle East & Africa BPO Business
Analytics Market
 Latin America BPO Business Analytics
Market
 Company
 Accenture
 Aegis
 Capgemini
 Cognizant
 EXL
 Genpact
 HP
 IBM
 Infosys
 Minacs
 Mu Sigma
 NTT DATA(Dell)
 TCS
 Tech Mahindra
 WNS Global

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Global BPO Business Analytics Market
3
Regions Covered
North America
U.S.
Canada
Europe
Germany
U.K.
France
Italy
Spain
Russia
Rest of Europe
Asia Pacific
China
Japan
India
S. Korea
Indonesia
Australia & New
Zealand
ASEAN Countries
Rest of Asia Pacific
Latin America
Brazil
Mexico
Argentina
Rest of Latin America
Middle East & Africa
GCC
South Africa
Rest of Middle East & Africa

4. © Dhirtek Business Research and Consulting Private Limited www.dhirtekbusinessresearch.com
Global BPO Business Analytics Market
Global BPO Business Analytics Market Introduction
4
The global market for bpo business analytics is expected to grow from $ 22,749.4 million in 2021 to $ 38,854.9 million
in 2026. The market is expected to grow at a CAGR of 11.3% over the forecast period (2021-2026). Some of the
market's key participants are Accenture, Aegis, Capgemini, Cognizant, EXL, Genpact, HP, IBM, Infosys, Minacs, Mu
Sigma, NTT DATA(Dell), TCS, Tech Mahindra, WNS Global, Wipro. This report intends to identify significant growth
areas and to explore relevant market strategies. This in-depth analysis delves into the global market for bpo business
analytics. The primary goal of this research is to examine the potential growth areas, significant trends, and the
market's impact on the industry. The report also reviews the adoption of bpo business analytics in both established
and emerging markets.
Study Goals and Objectives
The goals and objectives of this study are:
To provide a comprehensive analysis of the bpo business analytics industry and its sub-segments in the global
market, as well as an in-depth look at the industry's structure.
To provide an in-depth analysis of the variables driving and restraining the global market for bpo business
analytics.
Estimate the global market size for bpo business analytics with 2020 as the base year and a forecast period of
2021 to 2027.
To analyze the global market for bpo business analytics in major areas and countries.
To provide a strategic profile of significant global firms, as well as a detailed study of their competitiveness and
competitive environment in this industry.

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Global BPO Business Analytics Market
Global BPO Business Analytics Market Introduction
5
To provide a distribution chain analysis/value chain for the bpo business analytics market.
This study offers a thorough examination of global markets, as well as detailed profiles of key market participants, a
revenue product portfolio, and current activities. This research looks into trends and dynamics like drivers, restraints,
challenges, and opportunities. This study discusses the strategies used by developing industry participants, as well as
advice for new market entrants. This research study examines market sizes in the past, present, and future.
Market Segmentation
The market segmented in this report into type and application.
Based on type, the global bpo business analytics market is segmenting into hr, procurement, f&a, customer care,
logistics, sales & marketing, training, product engineering.
Based on application, the bpo business analytics market is segmenting into bfsi, manufacturing, healthcare, retail,
telecom, others.
Geographic Breakdown
In this report, the following geographic regions were considered for market research:
North America
The U.S.
Canada
Europe
Germany
The U.K.

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Global BPO Business Analytics Market
Global BPO Business Analytics Market Introduction
6
France
Italy
Spain
Russia
Rest of Europe
Asia Pacific
China
India
Japan
Rest of Asia Pacific
Rest of the World
Middle East & Africa
Latin America
Information Sources
Key data were derived from various sources, including government agencies in Canada, China, India, Japan, the
European Union, and the United States. International organizations also contributed raw data for final estimates.
Estimated market trends were derived from annual reports, investor presentations, SEC filings, product portfolios, and
news announcements. Data was gathered from the market's major end-users. Statistical studies were used to confirm
global and regional market sales data for current and anticipated values.

7. © Dhirtek Business Research and Consulting Private Limited www.dhirtekbusinessresearch.com
Global BPO Business Analytics Market
Global BPO Business Analytics Market Introduction
7
Key Questions Addressed in This Report
What is the size of the bpo business analytics market?
What are some of the most recent trends that will shape the future of the bpo business analytics market?
Who are the key players in the bpo business analytics market? What are their main strategies for increasing their
market presence?
Which region has the highest potential for growth in the bpo business analytics market?
Which regions have the largest share of the bpo business analytics market?
Who are the major bpo business analytics applications likely to fuel industry growth over the next five years?

8. © Dhirtek Business Research and Consulting Private Limited www.dhirtekbusinessresearch.com
Global BPO Business Analytics Market
Global BPO Business Analytics Market Introduction
Global BPO Business Analytics Market Size, US$ Million (2020 –
2027)
XX XX
XX
XX
XX
XX
XX XX
XX
2019 2020 2021 2022 2023 2024 2025 2026 2027
Global BPO Business Analytics Market Opportunity Analysis Size,
US$ Million (2020 – 2027)
8
Source: Secondary Literature, Expert Interviews, and Dhirtek Business Research Analysis Source: Secondary Literature, Expert Interviews, and Dhirtek Business Research Analysis
XX%
XX% XX%
XX% XX%
XX%
XX% XX%
XX XX
XX
XX
XX
XX
XX
XX
XX
2019 2020 2021 2022 2023 2024 2025 2026 2027
Total Opportunity

9. © Dhirtek Business Research and Consulting Private Limited www.dhirtekbusinessresearch.com
Global BPO Business Analytics Market
Global BPO Business Analytics Market Introduction
Global BPO Business Analytics Market Share Analysis, by Type,
(2020 & 2027)
Global BPO Business Analytics Market Share Analysis, by
Application, (2020 & 2027)
9
Source: Secondary Literature, Expert Interviews, and Dhirtek Business Research Analysis Source: Secondary Literature, Expert Interviews, and Dhirtek Business Research Analysis
XX%
XX%
XX%
XX%
XX%
XX%
13.3%
7.2%
XX%
XX%
XX%
XX%
XX%
XX%
13.1%
8.5%
HR Procurement
F&A Customer Care
Logistics Sales & Marketing
Training Product Engineering
2020
2027
2020
2027
XX%
XX%
XX%
XX%
XX%
XX%
XX%
XX%
XX%
XX%
XX%
XX%
BFSI Manufacturing Healthcare Retail Telecom Others

10. © Dhirtek Business Research and Consulting Private Limited www.dhirtekbusinessresearch.com
Global BPO Business Analytics Market
Global BPO Business Analytics Market , by Type
Global BPO Business Analytics Market Analysis and Forecast, by Type, US$ Million (2020 – 2027)
Type 2019 2020 2021 2022 2023 2024 2025 2026 2027
CAGR % (2020 –
2027)
HR XX XX XX XX XX XX XX XX XX XX
Procurement XX XX XX XX XX XX XX XX XX XX
F&A XX XX XX XX XX XX XX XX XX XX
Customer Care XX XX XX XX XX XX XX XX XX XX
Logistics XX XX XX XX XX XX XX XX XX XX
Sales & Marketing XX XX XX XX XX XX XX XX XX XX
Training XX XX XX XX XX XX XX XX XX XX
Product Engineering XX XX XX XX XX XX XX XX XX XX
Total XX XX XX XX XX XX XX XX XX XX
10
Source: Secondary Literature, Expert Interviews, and Dhirtek Business Research Analysis

11. © Dhirtek Business Research and Consulting Private Limited www.dhirtekbusinessresearch.com
Global BPO Business Analytics Market
Global BPO Business Analytics Market , by Application
Global BPO Business Analytics Market Analysis and Forecast, by Application, US$ Million (2020 – 2027)
Application 2019 2020 2021 2022 2023 2024 2025 2026 2027
CAGR % (2020 –
2027)
BFSI XX XX XX XX XX XX XX XX XX XX
Manufacturing XX XX XX XX XX XX XX XX XX XX
Healthcare XX XX XX XX XX XX XX XX XX XX
Retail XX XX XX XX XX XX XX XX XX XX
Telecom XX XX XX XX XX XX XX XX XX XX
Others XX XX XX XX XX XX XX XX XX XX
Total XX XX XX XX XX XX XX XX XX XX
11
Source: Secondary Literature, Expert Interviews, and Dhirtek Business Research Analysis

12. © Dhirtek Business Research and Consulting Private Limited www.dhirtekbusinessresearch.com
Global BPO Business Analytics Market
Global BPO Business Analytics Market , by Region
12
XX
XX XX
XX XX
XX
XX
XX
XX XX
North America Europe Asia Pacific Middle East & Africa Latin America
US$ Million
2020 2027
XX%
XX%
XX%
XX%
XX%
XX%
XX%
XX%
XX% XX%
North America
Europe
Asia Pacific
Middle East & Africa
Latin Maerica
2020
2027
Source: Secondary Literature, Expert Interviews, and Dhirtek Business Research Analysis

13. © Dhirtek Business Research and Consulting Private Limited www.dhirtekbusinessresearch.com
Global BPO Business Analytics Market
Global BPO Business Analytics Market , by Region
Global BPO Business Analytics Market Analysis and Forecast, by Region, US$ Million (2020 – 2027)
Region 2019 2020 2021 2022 2023 2024 2025 2026 2027
CAGR % (2020 –
2027)
North America XX XX XX XX XX XX XX XX XX XX
Europe XX XX XX XX XX XX XX XX XX XX
Asia Pacific XX XX XX XX XX XX XX XX XX XX
Middle East & Africa XX XX XX XX XX XX XX XX XX XX
Latin America XX XX XX XX XX XX XX XX XX XX
Total XX XX XX XX XX XX XX XX XX XX
13
Source: Secondary Literature, Expert Interviews, and Dhirtek Business Research Analysis

14. © Dhirtek Business Research and Consulting Private Limited www.dhirtekbusinessresearch.com
Global BPO Business Analytics Market , Company Share Analysis, 2020 (%)
14
Global BPO Business Analytics Market
XX%
XX%
XX%
XX%
XX%
XX%
XX%
XX%
XX%
XX%
Accenture Aegis Capgemini
Cognizant EXL Genpact
HP IBM Infosys
Minacs Others

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Global BPO Business Analytics Market
15
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