BP is a major global energy company headquartered in London. In April 2010, an oil spill caused by BP in the Gulf of Mexico killed 11 workers and damaged the marine environment and local economies. The document outlines BP's need to use search engine optimization, social media, Google tools, and other online resources to rebuild trust with consumers and repair its public image following the spill. It recommends BP connect with consumers on Facebook, direct people to informative websites about spill cleanup and economic assistance, and measure responses to gain understanding of consumer perspectives.