Bovo-Tighe is expanding it international presence with new client relationships in Europe and Central Asia. Here is an example of the human capital development work we do in those areas. This particular work is centered on our Psychology of Achievement development approach.

1. Bovo-Tighe Takes Leadership
Development to Moscow

2. Worldwide Pursuit of Excellence
• As Bovo-Tighe extends the reach of its
Foundations of Excellencesm philosophy more
deeply into clients and more broadly around
the world, we continue to adapt our approach
to reflect local work and personal
environments.
• The most recent engagement took place in
Moscow, a fascinating mix of old habits and
new thinking.
© 2011 Bovo-Tighe LLC

3. Moscow Program Goals
• Create better leaders!
• Give managers workplace-proven strategies,
tools and techniques to think, behave and
interact more effectively with people.
• Give managers tools that will tap hidden energy
reserves in the people with whom they work.
▫ Bosses
▫ Subordinates and team members
▫ Peers
© 2011 Bovo-Tighe LLC

4. Our working environment seems the
same wherever we go…
And some themes do resonate universally.
But, there are spots to add some local flair!
© 2011 Bovo-Tighe LLC

5. As always, the people involved make it
unique and energizing!
© 2011 Bovo-Tighe LLC

6. Perceptions vs. Reality
• The foundational step for our success in developing leaders is to
clearly establish that “how” you communicate is as important as
“why” you communicate.
• People develop opinions about you, and react to you, based only
on observed behavior.
• What they perceive from observing you is “true” in their minds.
Action may speak louder than words,
but words speak louder that thoughts!
© 2011 Bovo-Tighe LLC

7. Behavior out-communicates Words
7%
Pace & Tone of Speech Body Language
38% 55%
© 2011 Bovo-Tighe LLC

8. Universal mechanisms are applied to
shift mindsets from “old” to “new”
D I
S C
© 2011 Bovo-Tighe LLC

9. If our outward
Outward Behaviors: behavior does not
HOW we communicate clearly communicate
our internal
motivations, we are
mis-communicating,
and even generating
unneeded conflict.
The Titanic was sunk
Internal Motivators: by what lay below the
WHY we communicate waterline, not the tip
of the iceberg that
could be seen!
© 2011 Bovo-Tighe LLC

10. How Leaders should
communicate:
The
Foundations of
Excellencesm
Customers
Operating
System
Business
Model Employees
Communication that Counts
10
© 2011 Bovo-Tighe LLC

11. Participants objectively examined the
true motivators for past decisions.
• How have values driven a recent decision?
• Do those impacted by the decision understand
these influences?
• Do they get the chance to “influence those
influences?”
© 2011 Bovo-Tighe LLC

12. …And presented their results publically.
© 2011 Bovo-Tighe LLC

13. Some great ideas came up.
© 2011 Bovo-Tighe LLC

14. We had to break down some walls.
“Old Thinking” can be a
strong competitor against
innovation in old Soviet
cultures.
© 2011 Bovo-Tighe LLC

15. And create doorways for creativity!
Once you create the gateway,
though, the energy and
contribution released is
phenomenal!
© 2011 Bovo-Tighe LLC

16. Thoughts that encourage us:
• Imagination is more important than
knowledge.
~ Albert Einstein
• A leader affects eternity; he can never tell
where his influence stops.
~ African Proverb
• The way to develop the best that is in a
person, is by appreciation and
encouragement.
~ Charles Schwab
© 2011 Bovo-Tighe LLC

17. Thank you!
• Dave Tighe
▫ 425-641-0799
▫ dave@bovo-tighe.com
• Brooke Bovo
▫ 707-751-0270 x 121
▫ brooke@bovo-tighe.com
www.bovo-tighe.com
© 2011 Bovo-Tighe LLC