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TUNNEL
TECHNOLOGIES
CONTENTS
TECHNOLOGY
TT45V1
How it works
Software
Axial fans
BUSINESS
Operating
Building
PROJECTS
Tokyo
Munich
Moscow
CONTACTS
4
4
8
11
14
16
16
20
24
24
25
26
27
TT45V1
The greatest wind tunnel
ever created
TECHNOLOGY: TT45V1
SITE REQUIREMENTS
Recommended site size:		 33 × 30 m
Equipment size:			 33 × 12 m
Areas for administration and associated services must also be provided.
Overall height:				30 m
Local height regulations must be considered. The complex can be built partial-
ly underground (up to 20 m).
The facility must not violate local noise regulations.
1,800–2,200 kW of electric power must be available.
FLIGHT CHAMBER
Diameter:				4.5 m
Height:					16 m
Glass walls:				 8 m (two storeys)
The glass walls around the flight chamber and glass floor between the first
and second storeys gives spectators a clear view of the whole performance.
Entrance:				Patented curved doorway
Airflow:		 	 	 	 Up to 300 km/h
PEOPLE
Staff:	 	 	 	 	 22 employees
Customers:				 Avg. 15 (max. 26) per hour
ENVIRONMENT
Noise:					 52 dB	 (~ daytime suburban noise)
Power consumption:			 720,000 kWh per month
TIME FRAMES
Production of equipment:			 6 months
Delivery to the construction site:		 up to 2 months
Equipment installation takes 3 months and can be handled in the completed
reinforced concrete structure in parallel with finishing works.
TECHNICAL DETAILS
TECHNOLOGY: TT45V1
FRP ducts
Our ducts, including all dif-
fusers and the contraction,
are perfectly aerodynamic in
shape and are made of thick
(90 mm) fibre-reinforced
plastic (FRP) sandwich, result-
ing in:
•	 No vibration
•	 Reduced noise
•	 Reduced drag
•	 Increased overall tunnel
performance
Axial fans
•	 Among the largest in
the industry
•	 Low noise
•	 Low vibration
•	 Ultra efficient
TECHNOLOGY: TT45V1
Honeycomb
Our honeycomb straight-
ens the airflow just before
the flight chamber, for extra
smooth flights.
It is designed to offer the
best performance and effi-
ciency.
Turning vanes
Unique shape to turn the
airflow without introducing
much turbulence
Extra-large for greater effi-
ciency
Made of extruded aluminium:
light and strong
Cool the air inside the tunnel
to ensure a comfortable flight
TECHNOLOGY: HOW IT WORKS?
HOW IT WORKS?
Four axial fans driven by electric motors with total power of 1,600 kilowatts create a strong
vertical airflow with a maximum speed of more than 300 kilometres per hour (190 miles per
hour). Even a 4VFS team flying head-down can comfortably acquire new skills in this kind of
airflow.
Our tunnels utilize ZeroTurbulence® (patent-pending) technology, which eliminates even
minor turbulence in the flight chamber, allowing all skydivers, even the most inexperienced,
to feel the true sensations of skydiving.
The optimum design of the flight chamber, with its perfectly round shape, 4.5-metre diame-
ter, and two levels of glass, makes it possible to fully enjoy dynamic flights at all speeds.
The innovative air conditioning system makes flying even more comfortable when it is hot
outside, without annoying moisture or cold spots.
TECHNOLOGY: HOW IT WORKS?
FLIGHT CHAMBER
The flight chamber is 4.5 metres (14.76 feet) in diameter, with a total height of 19.4 metres.
It is perfectly round in shape, allowing flyers to use the space fully while bodyflying.
The curved, high-strength glass ensures the safety of flyers and makes it easy for spectators
to observe the action. The glass in the flight chamber is two levels high, with a glass floor
separating the levels.
Access to the antechamber is provided through pressure doors. The doors can be opened or
closed at any time, as this does not affect the wind stream.
TECHNOLOGY: HOW IT WORKS?
TECHNOLOGY
Four axial fans, driven by electric motors 1, push the air through left and right loops. The
power of each motor is 400–450 kilowatts.
The six sets of turning vanes 4 efficiently direct the air through the bends, while coolant in-
side the vanes smoothly removes heat from the air.
The left and right airflows are combined in the airjet 5 in the lower centre of the tunnel, creat-
ing a single airflow that is directed into the flight chamber 2 located in the vertical part of the
tunnel.
The air exchangers in the upper horizontal diffusers 3 provide fresh air, and can also be used
to cool the air.
TECHNOLOGY: SOFTWARE
SOFTWARE: TUNNEL CONTROLLING
Two or more control pads
available
•	 In the control room
•	 In the waiting area for use
by authorized flyers
•	
Each can be disabled in real
time with a control terminal.
Control pad
•	 Are ergonomic and com-
fortable to use
•	 Have a responsive dial
for quick, precise speed
adjustment
•	 Have a wireless keypad
used to set tunnel speed
Touch screens are used to
control everything:
•	 Tunnel speed
•	 Ventilation
•	 Air Conditioning
•	 Lights
•	 Flight schedule
•	 Live and recorded video
Real time telemetry:
•	 Temperature
•	 Pressure
•	 Noise
•	 Vibration
TECHNOLOGY: SOFTWARE
SOFTWARE: PHOTO & VIDEO
•	 Multiple cameras & video
cameras
•	 Delayed playback to en-
able flyers to check their
performance
•	 Ability to connect multiple
displays for playback
•	 Highly scalable: any num-
ber of kiosks, terminals,
etc.
•	 User-friendly kiosks where
customers can select and
order photos without as-
sistance
TECHNOLOGY: SOFTWARE
SOFTWARE: RESERVATIONS
Customer section
•	 Onlinereservations & payment
•	 Registration isnot required!
•	 Reservations tracking& history
•	 Email notifications
Staff section
Manage bookings and customers
•	 Track payment status
•	 Send emails and notifications to customers
•	 Manage flights schedules, print flight lists
•	 Track relationship history
Flexible pricing
•	 Different rates for weekdays, weekends, holidays, maintenance days
•	 Availability by the day and by the hour, dynamic pricing
Multilingual user interface: data may be stored in different languages
Event management: ticketing & check-in
Gift certificates and promo codes
Statistics
•	 Customers research
•	 Reservations
•	 Finance
•	 Customisable reports
Integration with IP Telephony: when a customer calls, the system displays his/her profile to
the manager.
•	 Voice recognition of reservation IDs
•	 Integration with payments systems.
•	 Mailing lists.
TECHNOLOGY: AXIAL FANS
AXIAL FANS
The airflow is created by highly efficient axial fans, each 3.5 metres in diameter, manufac-
tured by EVG (www.evg-group.de) – one of the leading manufacturers of industrial ventilation
systems. The heart of the axial fan is the 400-450 kilowatt electric motor made by Siemens.
Each axial fan is supplied with:
•	 an individual frequency convertor
•	 carbon-fibre blades (lighter and more reliable than aluminium blades)
•	 vibration dampers
•	 a set of sensors and diagnostics controllers: vibration, temperature, oil, dynamic and static
pressure (pitot tubes)
The axial fans are installed during construction work by EVG engineers. Installation usually
takes approximately two weeks.
BUSINESS: OPERATING
CUSTOMER EXPERIENCE
Pricing - customers can make a reservation at a convenient time for the best price
•	 Simple but flexible
•	 Highly customizable
•	 Caters to different types of customer
•	 Dynamic pricing options
The flexible pricing system can be tailored to local conditions and events that have an impact on
demand, all of which helps to maximize the revenue from your tunnel. You make all the decisions
and retain control. The system doesn’t limit you; rather it provides a helping hand.
Payment
•	 Integration of various payment systems
•	 Ability to accept payment via any method
•	 Prepaid gift cards and certificates
Intergation with your accounting system, custom payments systems. | developed separately to order |
Customers reserve flights:
•	 Online
•	 At self-service kiosks
•	 At the tunnel
•	 By phone
The system is user-friendly: cus-
tomers can make reservations
on their own, without any help
from staff.
Features:
•	 Integration with your web-site
•	 Interface customization
•	 Accessible for first-time users
	 1. Reservation 	 »	 	 2. Flight	 	 »	 3. After fligh
1. RESERVATION
BUSINESS: OPERATING
2. FLIGHT
Check-in.
Self-service kiosk:
•	 Check-in
•	 Check flight time
•	 “What’s next” instructions displayed
•	 Reservations
•	 Photos and videos
Visitors feel comfortable and at ease in the new tunnel environment. Less staff required.
Pre-flight procedures.
Schedules:
•	 Customer flight lists for
each session
•	 To-do reminders: get your
equipment, go to the
training room, go to the
waiting area, fly, return
your equipment, etc.
Customers know exactly what
to do and when. Less hassle,
fewer problems, fewer head-
aches for staff.
In the waiting area
RFID detectors:
•	 Detectors are present in
the waiting area and flight
chamber
•	 Automatic schedule ad-
justments
The system knows who is flying
and how many, how many
minutes were bought, how
many seconds are left. Avoids
human error.
BUSINESS: OPERATING
Flight
Photos & Videos
•	 Take photos with one click
•	 Delayed video playback
enables flyers to check
their performance
No need for additional staff to
take photos and videos. RFID
detectors let the system know
who is in the frame. Flyers
can watch their performance
straight away in the waiting
area.
3. AFTER FLIGHT
Photo & video store
•	 Integration with your
website
•	 Interface customization
•	 Share with friends:
Additional renenue, social
media marketing, encourage
return visits.
BUSINESS: OPERATING
Personal account
•	 Tailored discounts
•	 Achievements
Personalized space where customers can track their progress, reducing workload for staff, simplify-
ing the reservation system and encouraging return visits.
Easier for regular flyers to make reservations.
Merchandize
•	 T-shirts
•	 Mugs
•	 Keyrings
•	 Banners
•	 Certificates
•	 Stickers
The system offers tools to track and analyse these activities, learn what is popular, which custom-
ers tend to buy things etc.
Statistics
•	 Flights per day (weekday
vs weekend etc.), by cus-
tomer type
•	 Integration with tunnel
equipment. The statistics
accurately show the rev-
enue per watt for specific
types of customer.
Staff
•	 Calculate working hours
•	 Staff groups
•	 Configure custom access
permissions. You can mon-
itor employee performance
and pay accordingly.
•	 Control who can see and
edit what. Human error is
avoided.
History
•	 Daily/weekly/monthly logs
•	 Incident logs
•	 Individual history data.
You will have comprehen-
sive information relating
to your tunnel and can
monitor all the systems and
people’s activities live on
your laptop or phone.
BEHIND THE SCENE
BUSINESS: BUILDING
BUILDING YOUR OWN WIND TUNNEL BUSINESS
Step 1 | Deciding to set up a wind tunnel business.
Step 2 | Selecting the right country and city.
As a rule of thumb, the local population should be more than 2.5–3 million people within a
50-kilometre radius. A smaller population may result in a lack of clients during the initial pe-
riod after opening. It is, however, possible to attract additional clients using good marketing
practices, though results will depend on many factors.
		| How we can help:
We can help to prepare feasibility studies and business plans, and to evaluate various ways of
developing the business, depending on different pricing policies.
Duration depends on the information available about the specific location, city and country.
Step 3 | Choosing the right location
The main criteria are easy access for all clients and convenient accessibility to transportation.
Duration depends on availability of land.
Step 4 | Selecting the right equipment suplier
To choose the right equipment supplier, you should pay attention to the following points:
•	 Equipment quality. Ask other owners of the same equipment what they think about it.
Are they pleased with it? What problems did they encounter? How much time and money
have they spent on maintenance?
•	 Noise. Do noise levels comply with local regulations? Will you and your staff be comfort-
able with the level of noise in public areas?
•	 Vibration level. Inefficient tunnel design can cause high vibration levels in public areas,
which are uncomfortable and make the whole structure less reliable. Visit some facilities
with the equipment you have chosen and pay attention to the vibration levels in public
areas when the tunnel is operating at its highest speed.
•	 Contract terms:
•	 Some suppliers require a franchise fee to be paid on a regular basis – is this the case with your chosen
supplier?
•	 Check delivery terms: who pays for the delivery and insurance, and who assumes the delivery risks?
•	 Who handles customs clearance? Who pays customs fees? If these are not included in the equipment cost,
then they should be carefully estimated.
•	 Who pays for equipment installation? How much installation work is covered by the contract?
•	 Software quality.Pay attention to software quality. Does it provide all the functionality you
need? Ask how it handles hardware failures. Is it only for tunnel control, or does it provide
full business automation?
•	 Equipment cost
BUSINESS: BUILDING
		| How we can help:
Our approach is not just about selling competitive equipment ready for installation. We offer
a business model which includes all aspects of dealing with clients and makes it possible to
turn a profit at each stage, providing full control over all processes within the business.
The centralized control system includes:
•	 Technical aspect – control of the equipment.
•	 Financial aspect – all income from clients.
•	 CRM/marketing aspect – all information about clients and their activity.
•	 Management aspect – information about all staff activities and performance evaluation.
Step 5 | Designing the facility
The facility, including the concrete building and all public areas, landscaping, etc., should be
designed by a local civil engineering company familiar with all local regulations. Selecting the
right company is the responsibility of the investor.
The supplier of the wind tunnel equipment provides all necessary documentation to the engi-
neering company.
The engineering company designs all elements of the projects, including electricity, water
supply, and so on.
		| How we can help:
We can help investors choose a suitable engineering company. We supply all necessary information to the
engineering company and participate in the design process to achieve the goals faster. Our engineers help to
design each part of the project. Depending on the investor’s vision for the building, we can provide a sig-
nificant amount of complete design documentation (for existing buildings), which may require only minor
modifications by the engineering company.
The cost of the design work depends on many factors, and the process may take around 3–4 months.
Step 6 | Obtaining all necessary building pemits
Regulatory bodies usually request additional information concerning the technical aspects
of wind tunnel operation. Ask the supplier if they are able to provide all necessary infor-
mation about the technical details to the authorities, especially information treated as
“know-how”.
		| How we can help:
We are happy to provide all information requested by authorities about the equipment. Additional calcula-
tions and studies can be carried out on request
BUSINESS: BUILDING
Step 7 | Construction
Once a building permit is obtained, the investor chooses a construction company. The
company’s experience and the construction cost are usually the main factors in the deci-
sion.
		| How we can help:
Tunnel Technologies can help investors choose a suitable builder and negotiate the price.
Our engineers are able to oversee construction and assist in planning and schedule opti-
mization.
Depending on the complexity of the building, construction could take from 8 to 18 months.
7.1 | Installing the equipment
Installing the wind tunnel equipment is an essential part of the construction process. Some
tunnels are designed to be installed after the concrete building is finished, while others must
be installed during construction. The latter method is always more convenient, but not all
construction companies can accommodate it.
		| How we can help:
Our equipment can be installed after the concrete building is finished or during construction.
Our engineers coordinate the plans for construction and installation to optimize the schedule
and reduce the total project cost.
We also provide all the specifications for the equipment needed for installation.
Installation takes approximately three months and is carried out simultaneously with construction.
Step 8 | Commissioning the facility
After the equipment is installed, the facility is commissioned. This usually happens during the
final stages of construction and finishing. After commissioning, the tunnel can be used for
flying even if the finishing work is not complete.
The period after commissioning and before the official launch is usually used to train staff,
including:
•	 Instructors (10–14 people, depending on planned capacity)
•	 Receptionists
•	 Technicians (for equipment maintenance)
		| How we can help:
Tunnel Technologies will train your instructors and manage their work in order to:
•	 Provide superior service and safety for first-time and experienced flyers
•	 Motivate clients to buy additional services (upselling)
•	 Increase client loyalty and encourage them to become regular flyers
We will also train your administrative staff to work with the tunnel control panel (reserva-
tions, CRM, taking photos/video).
BUSINESS: BUILDING
Step 9 | Organizing a wind tunnel business
As business processes are developed and launched, special attention should be paid to:
•	 Understanding marketing aspects, promoting the wind tunnel efficiently and correctly esti-
mating how effective promotional activities will be
•	 Understanding possible options for advertising and promotions
•	 Gathering and making efficient use of statistical data on the wind tunnel (who flew and
when, where did they come from, etc.)
		| How we can help:
We will teach your staff about all aspects of the wind tunnel business. They will be trained to
use business automation software, which makes it possible to:
•	 Monitor the activities of every client
•	 Keep track of all reservations and associated information
•	 Keep track of all cash flow
•	 Keep track of all technical data – equipment load, condition, usage and malfunctions – and
link this data with client flow information
•	 Search for correlations between marketing activities, client flow and visits to the website
We are sure that your desire to run a wind tunnel, together with our knowledge and experi-
ence, will ensure that your project is a huge success!
PROJECTS: TOKYO
TT45V1 recirculating wind tunnel in
TOKYO, Japan
Opening: December 2016
TECHNICAL DETAILS
BUILDING
2 public floors
Area: 1,900 m²
FLIGHT CHAMBER
Diameter: 		 4.5 m
Height: 		 19.3 m
Air flow speed: 	 more than 300 km/h
PEOPLE
Staff:	 	 	 22 employees
Customers:		 Max. 28 per hour
Age:			 From 4 years, no upper 		
			limit
ENVIRONMENT
Noise: 		 45–55 dBA, depending on 	
			time of day
Power 		
consumption: 	 200,000 kWh per month
TT45V1 recirculating wind tunnel in
MUNICH, Germany
Opening: 2016
TECHNICAL DETAILS
PROJECTS: MU
BUILDING
3 public floors
Area: 1,900 m²
FLIGHT CHAMBER
Diameter: 		 4.5 m
Height: 		 19.3 m
Air flow speed: 	 more than 300 km/h
PEOPLE
Staff:	 	 	 22 employees
Customers:		 Max. 28 per hour
Age:			 From 4 years, no upper 		
			limit
ENVIRONMENT
Noise: 		 50–55 dBA,
Power 		
consumption: 	 200,000 kWh per month
PROJECTS: MOSCOW
TT45V1 recirculating wind tunnel in
MOSCOW, Russia
Opening: 2016
TECHNICAL DETAILS
BUILDING
3 public floors
Area: 			 4,000 m², including
			additional attractions
FLIGHT CHAMBER
Diameter: 		 4.5 m
Height: 		 19.3 m
Air flow speed: 	 more than 300 km/h
PEOPLE
Staff:	 	 	 22 employees
Customers:		 Max. 28 per hour
Age:			 From 3 years, no upper 		
			limit
ENVIRONMENT
Power 		
consumption: 	 200,000 kWh per month
COMPANY: CONTACTS
CONTACTS
+49 895 520 94 79
+7 495 374 83 76
+7 812 951 65 00
General:
info@tunneltech.eu
Technical:
support@tunneltech.eu
18A Schachblumenweg
81377 Munich
Germany
7 km along Toksovo Highway
St. Petersburg, Russia.
GPS: 60.091984, 30.496116

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Booklet

  • 2.
  • 3. CONTENTS TECHNOLOGY TT45V1 How it works Software Axial fans BUSINESS Operating Building PROJECTS Tokyo Munich Moscow CONTACTS 4 4 8 11 14 16 16 20 24 24 25 26 27
  • 4. TT45V1 The greatest wind tunnel ever created
  • 5. TECHNOLOGY: TT45V1 SITE REQUIREMENTS Recommended site size: 33 × 30 m Equipment size: 33 × 12 m Areas for administration and associated services must also be provided. Overall height: 30 m Local height regulations must be considered. The complex can be built partial- ly underground (up to 20 m). The facility must not violate local noise regulations. 1,800–2,200 kW of electric power must be available. FLIGHT CHAMBER Diameter: 4.5 m Height: 16 m Glass walls: 8 m (two storeys) The glass walls around the flight chamber and glass floor between the first and second storeys gives spectators a clear view of the whole performance. Entrance: Patented curved doorway Airflow: Up to 300 km/h PEOPLE Staff: 22 employees Customers: Avg. 15 (max. 26) per hour ENVIRONMENT Noise: 52 dB (~ daytime suburban noise) Power consumption: 720,000 kWh per month TIME FRAMES Production of equipment: 6 months Delivery to the construction site: up to 2 months Equipment installation takes 3 months and can be handled in the completed reinforced concrete structure in parallel with finishing works. TECHNICAL DETAILS
  • 6. TECHNOLOGY: TT45V1 FRP ducts Our ducts, including all dif- fusers and the contraction, are perfectly aerodynamic in shape and are made of thick (90 mm) fibre-reinforced plastic (FRP) sandwich, result- ing in: • No vibration • Reduced noise • Reduced drag • Increased overall tunnel performance Axial fans • Among the largest in the industry • Low noise • Low vibration • Ultra efficient
  • 7. TECHNOLOGY: TT45V1 Honeycomb Our honeycomb straight- ens the airflow just before the flight chamber, for extra smooth flights. It is designed to offer the best performance and effi- ciency. Turning vanes Unique shape to turn the airflow without introducing much turbulence Extra-large for greater effi- ciency Made of extruded aluminium: light and strong Cool the air inside the tunnel to ensure a comfortable flight
  • 8. TECHNOLOGY: HOW IT WORKS? HOW IT WORKS? Four axial fans driven by electric motors with total power of 1,600 kilowatts create a strong vertical airflow with a maximum speed of more than 300 kilometres per hour (190 miles per hour). Even a 4VFS team flying head-down can comfortably acquire new skills in this kind of airflow. Our tunnels utilize ZeroTurbulence® (patent-pending) technology, which eliminates even minor turbulence in the flight chamber, allowing all skydivers, even the most inexperienced, to feel the true sensations of skydiving. The optimum design of the flight chamber, with its perfectly round shape, 4.5-metre diame- ter, and two levels of glass, makes it possible to fully enjoy dynamic flights at all speeds. The innovative air conditioning system makes flying even more comfortable when it is hot outside, without annoying moisture or cold spots.
  • 9. TECHNOLOGY: HOW IT WORKS? FLIGHT CHAMBER The flight chamber is 4.5 metres (14.76 feet) in diameter, with a total height of 19.4 metres. It is perfectly round in shape, allowing flyers to use the space fully while bodyflying. The curved, high-strength glass ensures the safety of flyers and makes it easy for spectators to observe the action. The glass in the flight chamber is two levels high, with a glass floor separating the levels. Access to the antechamber is provided through pressure doors. The doors can be opened or closed at any time, as this does not affect the wind stream.
  • 10. TECHNOLOGY: HOW IT WORKS? TECHNOLOGY Four axial fans, driven by electric motors 1, push the air through left and right loops. The power of each motor is 400–450 kilowatts. The six sets of turning vanes 4 efficiently direct the air through the bends, while coolant in- side the vanes smoothly removes heat from the air. The left and right airflows are combined in the airjet 5 in the lower centre of the tunnel, creat- ing a single airflow that is directed into the flight chamber 2 located in the vertical part of the tunnel. The air exchangers in the upper horizontal diffusers 3 provide fresh air, and can also be used to cool the air.
  • 11. TECHNOLOGY: SOFTWARE SOFTWARE: TUNNEL CONTROLLING Two or more control pads available • In the control room • In the waiting area for use by authorized flyers • Each can be disabled in real time with a control terminal. Control pad • Are ergonomic and com- fortable to use • Have a responsive dial for quick, precise speed adjustment • Have a wireless keypad used to set tunnel speed Touch screens are used to control everything: • Tunnel speed • Ventilation • Air Conditioning • Lights • Flight schedule • Live and recorded video Real time telemetry: • Temperature • Pressure • Noise • Vibration
  • 12. TECHNOLOGY: SOFTWARE SOFTWARE: PHOTO & VIDEO • Multiple cameras & video cameras • Delayed playback to en- able flyers to check their performance • Ability to connect multiple displays for playback • Highly scalable: any num- ber of kiosks, terminals, etc. • User-friendly kiosks where customers can select and order photos without as- sistance
  • 13. TECHNOLOGY: SOFTWARE SOFTWARE: RESERVATIONS Customer section • Onlinereservations & payment • Registration isnot required! • Reservations tracking& history • Email notifications Staff section Manage bookings and customers • Track payment status • Send emails and notifications to customers • Manage flights schedules, print flight lists • Track relationship history Flexible pricing • Different rates for weekdays, weekends, holidays, maintenance days • Availability by the day and by the hour, dynamic pricing Multilingual user interface: data may be stored in different languages Event management: ticketing & check-in Gift certificates and promo codes Statistics • Customers research • Reservations • Finance • Customisable reports Integration with IP Telephony: when a customer calls, the system displays his/her profile to the manager. • Voice recognition of reservation IDs • Integration with payments systems. • Mailing lists.
  • 14. TECHNOLOGY: AXIAL FANS AXIAL FANS The airflow is created by highly efficient axial fans, each 3.5 metres in diameter, manufac- tured by EVG (www.evg-group.de) – one of the leading manufacturers of industrial ventilation systems. The heart of the axial fan is the 400-450 kilowatt electric motor made by Siemens. Each axial fan is supplied with: • an individual frequency convertor • carbon-fibre blades (lighter and more reliable than aluminium blades) • vibration dampers • a set of sensors and diagnostics controllers: vibration, temperature, oil, dynamic and static pressure (pitot tubes) The axial fans are installed during construction work by EVG engineers. Installation usually takes approximately two weeks.
  • 15.
  • 16. BUSINESS: OPERATING CUSTOMER EXPERIENCE Pricing - customers can make a reservation at a convenient time for the best price • Simple but flexible • Highly customizable • Caters to different types of customer • Dynamic pricing options The flexible pricing system can be tailored to local conditions and events that have an impact on demand, all of which helps to maximize the revenue from your tunnel. You make all the decisions and retain control. The system doesn’t limit you; rather it provides a helping hand. Payment • Integration of various payment systems • Ability to accept payment via any method • Prepaid gift cards and certificates Intergation with your accounting system, custom payments systems. | developed separately to order | Customers reserve flights: • Online • At self-service kiosks • At the tunnel • By phone The system is user-friendly: cus- tomers can make reservations on their own, without any help from staff. Features: • Integration with your web-site • Interface customization • Accessible for first-time users 1. Reservation » 2. Flight » 3. After fligh 1. RESERVATION
  • 17. BUSINESS: OPERATING 2. FLIGHT Check-in. Self-service kiosk: • Check-in • Check flight time • “What’s next” instructions displayed • Reservations • Photos and videos Visitors feel comfortable and at ease in the new tunnel environment. Less staff required. Pre-flight procedures. Schedules: • Customer flight lists for each session • To-do reminders: get your equipment, go to the training room, go to the waiting area, fly, return your equipment, etc. Customers know exactly what to do and when. Less hassle, fewer problems, fewer head- aches for staff. In the waiting area RFID detectors: • Detectors are present in the waiting area and flight chamber • Automatic schedule ad- justments The system knows who is flying and how many, how many minutes were bought, how many seconds are left. Avoids human error.
  • 18. BUSINESS: OPERATING Flight Photos & Videos • Take photos with one click • Delayed video playback enables flyers to check their performance No need for additional staff to take photos and videos. RFID detectors let the system know who is in the frame. Flyers can watch their performance straight away in the waiting area. 3. AFTER FLIGHT Photo & video store • Integration with your website • Interface customization • Share with friends: Additional renenue, social media marketing, encourage return visits.
  • 19. BUSINESS: OPERATING Personal account • Tailored discounts • Achievements Personalized space where customers can track their progress, reducing workload for staff, simplify- ing the reservation system and encouraging return visits. Easier for regular flyers to make reservations. Merchandize • T-shirts • Mugs • Keyrings • Banners • Certificates • Stickers The system offers tools to track and analyse these activities, learn what is popular, which custom- ers tend to buy things etc. Statistics • Flights per day (weekday vs weekend etc.), by cus- tomer type • Integration with tunnel equipment. The statistics accurately show the rev- enue per watt for specific types of customer. Staff • Calculate working hours • Staff groups • Configure custom access permissions. You can mon- itor employee performance and pay accordingly. • Control who can see and edit what. Human error is avoided. History • Daily/weekly/monthly logs • Incident logs • Individual history data. You will have comprehen- sive information relating to your tunnel and can monitor all the systems and people’s activities live on your laptop or phone. BEHIND THE SCENE
  • 20. BUSINESS: BUILDING BUILDING YOUR OWN WIND TUNNEL BUSINESS Step 1 | Deciding to set up a wind tunnel business. Step 2 | Selecting the right country and city. As a rule of thumb, the local population should be more than 2.5–3 million people within a 50-kilometre radius. A smaller population may result in a lack of clients during the initial pe- riod after opening. It is, however, possible to attract additional clients using good marketing practices, though results will depend on many factors. | How we can help: We can help to prepare feasibility studies and business plans, and to evaluate various ways of developing the business, depending on different pricing policies. Duration depends on the information available about the specific location, city and country. Step 3 | Choosing the right location The main criteria are easy access for all clients and convenient accessibility to transportation. Duration depends on availability of land. Step 4 | Selecting the right equipment suplier To choose the right equipment supplier, you should pay attention to the following points: • Equipment quality. Ask other owners of the same equipment what they think about it. Are they pleased with it? What problems did they encounter? How much time and money have they spent on maintenance? • Noise. Do noise levels comply with local regulations? Will you and your staff be comfort- able with the level of noise in public areas? • Vibration level. Inefficient tunnel design can cause high vibration levels in public areas, which are uncomfortable and make the whole structure less reliable. Visit some facilities with the equipment you have chosen and pay attention to the vibration levels in public areas when the tunnel is operating at its highest speed. • Contract terms: • Some suppliers require a franchise fee to be paid on a regular basis – is this the case with your chosen supplier? • Check delivery terms: who pays for the delivery and insurance, and who assumes the delivery risks? • Who handles customs clearance? Who pays customs fees? If these are not included in the equipment cost, then they should be carefully estimated. • Who pays for equipment installation? How much installation work is covered by the contract? • Software quality.Pay attention to software quality. Does it provide all the functionality you need? Ask how it handles hardware failures. Is it only for tunnel control, or does it provide full business automation? • Equipment cost
  • 21. BUSINESS: BUILDING | How we can help: Our approach is not just about selling competitive equipment ready for installation. We offer a business model which includes all aspects of dealing with clients and makes it possible to turn a profit at each stage, providing full control over all processes within the business. The centralized control system includes: • Technical aspect – control of the equipment. • Financial aspect – all income from clients. • CRM/marketing aspect – all information about clients and their activity. • Management aspect – information about all staff activities and performance evaluation. Step 5 | Designing the facility The facility, including the concrete building and all public areas, landscaping, etc., should be designed by a local civil engineering company familiar with all local regulations. Selecting the right company is the responsibility of the investor. The supplier of the wind tunnel equipment provides all necessary documentation to the engi- neering company. The engineering company designs all elements of the projects, including electricity, water supply, and so on. | How we can help: We can help investors choose a suitable engineering company. We supply all necessary information to the engineering company and participate in the design process to achieve the goals faster. Our engineers help to design each part of the project. Depending on the investor’s vision for the building, we can provide a sig- nificant amount of complete design documentation (for existing buildings), which may require only minor modifications by the engineering company. The cost of the design work depends on many factors, and the process may take around 3–4 months. Step 6 | Obtaining all necessary building pemits Regulatory bodies usually request additional information concerning the technical aspects of wind tunnel operation. Ask the supplier if they are able to provide all necessary infor- mation about the technical details to the authorities, especially information treated as “know-how”. | How we can help: We are happy to provide all information requested by authorities about the equipment. Additional calcula- tions and studies can be carried out on request
  • 22. BUSINESS: BUILDING Step 7 | Construction Once a building permit is obtained, the investor chooses a construction company. The company’s experience and the construction cost are usually the main factors in the deci- sion. | How we can help: Tunnel Technologies can help investors choose a suitable builder and negotiate the price. Our engineers are able to oversee construction and assist in planning and schedule opti- mization. Depending on the complexity of the building, construction could take from 8 to 18 months. 7.1 | Installing the equipment Installing the wind tunnel equipment is an essential part of the construction process. Some tunnels are designed to be installed after the concrete building is finished, while others must be installed during construction. The latter method is always more convenient, but not all construction companies can accommodate it. | How we can help: Our equipment can be installed after the concrete building is finished or during construction. Our engineers coordinate the plans for construction and installation to optimize the schedule and reduce the total project cost. We also provide all the specifications for the equipment needed for installation. Installation takes approximately three months and is carried out simultaneously with construction. Step 8 | Commissioning the facility After the equipment is installed, the facility is commissioned. This usually happens during the final stages of construction and finishing. After commissioning, the tunnel can be used for flying even if the finishing work is not complete. The period after commissioning and before the official launch is usually used to train staff, including: • Instructors (10–14 people, depending on planned capacity) • Receptionists • Technicians (for equipment maintenance) | How we can help: Tunnel Technologies will train your instructors and manage their work in order to: • Provide superior service and safety for first-time and experienced flyers • Motivate clients to buy additional services (upselling) • Increase client loyalty and encourage them to become regular flyers We will also train your administrative staff to work with the tunnel control panel (reserva- tions, CRM, taking photos/video).
  • 23. BUSINESS: BUILDING Step 9 | Organizing a wind tunnel business As business processes are developed and launched, special attention should be paid to: • Understanding marketing aspects, promoting the wind tunnel efficiently and correctly esti- mating how effective promotional activities will be • Understanding possible options for advertising and promotions • Gathering and making efficient use of statistical data on the wind tunnel (who flew and when, where did they come from, etc.) | How we can help: We will teach your staff about all aspects of the wind tunnel business. They will be trained to use business automation software, which makes it possible to: • Monitor the activities of every client • Keep track of all reservations and associated information • Keep track of all cash flow • Keep track of all technical data – equipment load, condition, usage and malfunctions – and link this data with client flow information • Search for correlations between marketing activities, client flow and visits to the website We are sure that your desire to run a wind tunnel, together with our knowledge and experi- ence, will ensure that your project is a huge success!
  • 24. PROJECTS: TOKYO TT45V1 recirculating wind tunnel in TOKYO, Japan Opening: December 2016 TECHNICAL DETAILS BUILDING 2 public floors Area: 1,900 m² FLIGHT CHAMBER Diameter: 4.5 m Height: 19.3 m Air flow speed: more than 300 km/h PEOPLE Staff: 22 employees Customers: Max. 28 per hour Age: From 4 years, no upper limit ENVIRONMENT Noise: 45–55 dBA, depending on time of day Power consumption: 200,000 kWh per month
  • 25. TT45V1 recirculating wind tunnel in MUNICH, Germany Opening: 2016 TECHNICAL DETAILS PROJECTS: MU BUILDING 3 public floors Area: 1,900 m² FLIGHT CHAMBER Diameter: 4.5 m Height: 19.3 m Air flow speed: more than 300 km/h PEOPLE Staff: 22 employees Customers: Max. 28 per hour Age: From 4 years, no upper limit ENVIRONMENT Noise: 50–55 dBA, Power consumption: 200,000 kWh per month
  • 26. PROJECTS: MOSCOW TT45V1 recirculating wind tunnel in MOSCOW, Russia Opening: 2016 TECHNICAL DETAILS BUILDING 3 public floors Area: 4,000 m², including additional attractions FLIGHT CHAMBER Diameter: 4.5 m Height: 19.3 m Air flow speed: more than 300 km/h PEOPLE Staff: 22 employees Customers: Max. 28 per hour Age: From 3 years, no upper limit ENVIRONMENT Power consumption: 200,000 kWh per month
  • 27. COMPANY: CONTACTS CONTACTS +49 895 520 94 79 +7 495 374 83 76 +7 812 951 65 00 General: info@tunneltech.eu Technical: support@tunneltech.eu 18A Schachblumenweg 81377 Munich Germany 7 km along Toksovo Highway St. Petersburg, Russia. GPS: 60.091984, 30.496116