The document discusses trends in the 2020 workplace based on 5 generations currently in the workforce. It predicts that by 2020, employees will be hired based more on their online reputation than traditional resumes. Work will become more mobile, social, and globally connected. Companies will focus on crowdsourcing ideas from employees rather than outsourcing, and diversity, corporate social responsibility, and lifelong learning will be more important to attracting and engaging employees.

1. 2020 Workplace - Ideas

2. Planned Outcomes The 2020 Workplace Jeanne C. Meister Karie Willyerd

3. 5 generations in the workforce Traditionalists – born prior to 1946 (<10% of workforce) Boomers – 1946 – 1964 (> 35%) Gen X – 1965 – 1976 (>20%) Millennials – 1977 – 1997 (>30%) Generation 2020 – born after 1997

4. Top 10 Desired Employer Traits 10 10 Employee friends 9 9 Continuing ed 8 8 Work location flex 7 7 Socially responsible 6 6 Career path 5 5 Strong brand 4 4 Blend work/life 3 3 Flexi rewards 2 2 Develop skills 1 1 Strong values Rank Boomers+ Rank (blended all 5 generations) Traits

5. Workforce engagement 2020 Principles Practice Areas Values, Brand, CSR Social Recruiting Social Learning Uber-Connection Accelerated Leadership Collaboration Authenticity Personalization Innovation Social Connection

6. 2020 Workplace Predictions Hired based on reputation capital (on-line) Mobile device will be your office, classroom, concierge Acute global talent shortage Recruiting will start on social networks Web commuters will reinvent offices Companies will hire entire teams Blogging will be a CEO job requirement Video games, simulations, alt reality games will be core curriculum 2020 mindset – social, global, big, fast,diverse HR focus on crowd sourcing, not outsourcing Social networks inside companies Elect your leader Lifelong learning will be a business requirement Work/life flexibility will replace work/life balance CSR will attract employees Diversity a business not HR issue Business lines will blur Corporate app stores will offer ways to manage work and personal life better Social media literacy will be required A portfolio of contract jobs will lead to full-time employment