1. Nursing’sUltimateGuide
Proven strategies for nursing managers, directors,
chief nurse executives and for everyone who ever
wanted to become a manager or leader
Proven strategies f
chief nurse executives and for everyone
wanted to become a manager or leader
ANTHONY PINE, RN
FREDERICK GALLOWAY II, PAC
ANTHONY PINE has twenty years of leadership experience in the
medical military and in multiple hospital systems. He has made a career
of engaging physician groups to support nursing initiatives, building co-
alitions between departmental leaders and motivating hospital staff to
raise inpatient satisfaction scores. He is well known and regarded for
taking nursing units that are troubled, guiding them back on course and
for teaching others to do the same.
“When Anthony was hired as a consultant for our hospital he asked which unit present-
ed the greatest challenges and then went to work. I have never seen so much positive
change come in such a short period of time. Patient satisfaction scores jumped to the
top, nursing satisfaction was at an all-time high, and physicians started asking to have
their patients placed on that unit preferentially! Anthony knows his stuff and anyone
who follows his blueprint should prepare themselves for success!”
Daniel Catalano, MD, FACOG—Vice President, DCBA Inc.
Former CMO, Florida Hospital Heartland Division, Sebring, FL
“Anthony Pine personifies professionalism and integrity in the world of healthcare. As
a certified RN and longtime management professional, he walks the talk. More to the
point, he has repeatedly demonstrated that his clear, concise, eminently reproducible
skills deliver measurable results in terms of enhanced patient satisfaction scores, in-
creased patient volumes and improved staff morale. The principles in his book are to be
read and implemented for maximum impact in your unit or hospital.”
Bob Ogilvy—Healthcare Director, Kaiser Permanente’s Los Angeles Medical Center
Author,What I Know NowThat IWish I KnewThen
“Vision, purpose, effectiveness, inspiration…it is hard for me to overstate the impact
Anthony Pine’s leadership in patient care has had on me and many others. It is no exag-
geration to say that Anthony’s influence is largely behind my own mission statement:
“Exceptional patient-centered care. No excuses.” I trust Anthony’s practical book, born of
professionalism, commitment and experience, will inspire you as well.”
BrionPearson,MD,SFHM—VicePresidentforMedicalAffairsandformerHospitalist
Director, Sutter Delta Medical Center, Antioch, California
FREDERICK GALLOWAY II has practiced medicine in multiple dis-
ciplines as a Physician Assistant for over nineteen years. He is a well re-
spected clinician who uses his passion for teaching to help nurses raise
the clinical bar and develop better relationships with physicians. He
is a leader who can motivate everyone around him and is often called
upon to manage all aspects of clinical operations for his departments,
including nursing.
www.nursingsultimateguide.com
NURSING’SULTIMATEGUIDETTOPPRRODDUCTTTIVITTYAAANDSATTTISFFACTIOONANTHONYPINE,RN
FREDERICKGALLOWAYII,PA-C