Blue Ocean BPO provides virtual staffing and outsourcing solutions from the Philippines. It has over 250 clients globally across industries like technical support, IT, digital services, and professional services. Blue Ocean ensures world-class talent through modern office facilities and a focus on attracting top performers. It aims to help businesses improve efficiency and focus on core goals through outsourcing non-core functions.

1. Personalized solutions to meet your unique business challenges.
VIRTUAL STAFFING FOR THE 21ST CENTURY
Welcome to Blue Ocean BPO

2. INNOVATIVE
OFFSHORE
TALENT
SOLUTIONS
for Small to Medium Business

3. 2016 is an exciting year at Blue Ocean BPO, as we
introduced many innovative solutions and expanded into
new categories such as Technical Support, digital and
IT support.
With 6 years on the ground and having worked with over
250 global businesses since 2010, I firmly believe that
we are well placed to provide your business with world
class staff with added comfort in the knowledge that
they will be housed in some of the Philippines most
modern offices.

4. While our partners enjoy leveraging off the services and solutions provided by Blue
Ocean, we provide insights to allow them to make better decisions. In doing so, our
partners have more time to focus on the core goals of their business.
Blue Ocean BPO’s diverse staffing solutions

5. Established in 2010, Blue Ocean began trading under PA Everyday, a
business sub­entity carried forward from Australia entering the Philippine
market. Shortly a year later, Blue Ocean also launched My Virtual
Workforce, securing further growth in 2011; servicing more than thirty
clients and operating out of the Keppel Centre in Cebu City.
In 2014, we surpassed 100 staff combining the best in­office and remote
talents within the Philippines.
In 2015, now based out of the Mercedes Benz Tower, Blue Ocean has
expanded its solution provision across several industry verticals topping
over seventy (70) clients across several regions in Australia and North
America.
Blue Ocean has then expanded to fully serve the US and UK markets by
2016.
Geography and
Blue Oceanography

6. Blue Ocean has gone to great lengths to
refine our service delivery capabilities,
resulting in integrated offshore solutions to
help spring­board your business to the
next level. Our strategy is to utilize the
best platforms, process and people — with
efficiency and efficacy unmatched in the
industry.
It’s the Blue Ocean commitment to our
partners that keeps you differentiated and
unparalleled against your industry sector.
Service delivery
differentiated

7. At Blue Ocean BPO we feel strongly that excellence comes not only in hiring and
retaining the best & brightest talent the market has to offer, but by creating a culture &
environment where are people are challenged, motivated and nurtured so that the
brilliance inside each of our employees will come forth in their work.
Work & Life Balance to Ensure Retention
& Employee Fulfillment

8. Blue Ocean BPO has organized a number
of healthy & fun activities enjoyed by staff
and management alike. In addition to our
industry­best HMO package, we enjoy
Zumba Friday dance classes, we have
regular mountain trekking adventures and
the Blue Ocean BPO Pirates basketball
team. Our Health & Wellness Program is
headed up by our in­house fitness coach,
Cyrus Flores.
Health
and Wellness

9. We take pride in the excellence we have in our work, but we believe that it
is in giving back and caring for our community that we truly standout.
Blue Ocean BPO’s Be a Blessing Club connects with organizations such as
local churches, hospitals, schools, and nonprofits to identify areas where
we can participate by giving back.
At Blue Ocean BPO, we are passionate about what we do and what
we can do for our community.
Corporate Social Responsibility

10. WHAT MAKES
BLUE OCEAN
BPO UNIQUE?
Blue Ocean BPO has now launched
several new capability initiatives that
offer compelling solutions with
superior efficacy while ensuring a fully
customized approach to meeting our
partners’ needs.
Since 2010, Blue Ocean BPO has
given hundreds of clients the freedom
to manage their business more
efficiently. Blue Ocean BPO, through
our signature product line My Virtual
Workforce is the leader in virtual staff
leasing, professional services and
knowledge process outsourcing
across several verticals.

11. Human Capital
& Talent Development
While so many providers in the industry look to place their clients with the most
readily available employees they can find, Blue Ocean prides itself on providing you
with only the best and brightest available personnel in the Philippines.
Our model was built on paying our employees higher than the local average to
attract the most intelligent and reliable talent so that you, our valued clients, do not
suffer any drop in the quality your business demands, while paying a fraction of your
normal labor costs.
When our Founder & CEO Tim Reading launched My Virtual Workforce in 2009, he
established our model on the single premise of:
“What defines the ultimate customer experience from beginning to end?”

12. With that in mind, we look at ways to constantly innovate how the Virtual
Assistant/Virtual Employee experience can improve the lives of the entrepreneurs and
business owners we serve. The first key to success, of course, is finding the right
people. Utilizing our industry­first employee algorithm, we were able to pin­down not
just the skill sets but personality traits desired by America’s leading Hiring Managers.
We recognize that outsource staffing isn’t just about cutting costs, but finding high­level
Filipino staff, professionally managed by Western BPO veterans, working out of a
Grade­A facilities to ensure that the high standards you set for your business are met,
providing you a high­quality cost effective solution to the rising challenges of the
modern marketplace.
We look forward to working together with you to find the
right option to help your business take the next step.

13. From the initial profile calibration through
to integrated delivery of training
methodology, Blue Ocean BPO offers the
elite human capital to help you manage
your business. On a much wider scale,
our talent and people capability place
Blue Ocean quality and dependability of
sourcing at the finger tips of the clients
who want the freedom to choose their
staff.

14. Located in the heart of Cebu’s Information
Technology hub, Blue Ocean BPO allows you to
deploy a highly trained & knowledgeable
helpdesk support team to make sure you can
address even the most complex technical
problems your customers might face. We draw
from the talent­rich local BPO industry to ensure
that your customers’ inquiries and concerns are
dealt with efficiently and professionally, so that
you can rest easy.
Tap into this well of experienced and quality IT
technicians with Blue Ocean BPO. Get started
today!
Help Desk Officers

15. Our HR practitioners are trained negotiators
equipped with people skills to deliver HR
services to your workforce. Attendance
tracking & Payroll, compensation & benefits
management, employee data base
management, developing & executing
Employee Engagement and Retention
programs, Labor law compliance,
Occupational Safety and Hazard
Management are just a few of the key areas
our HR practitioners are ready to execute
and bring you peace of mind.
Human Resource
Administrators

16. Cebu City is fast emerging as the world’s number one global outsourcing destination
in the IT world. Blue Ocean BPO is your doorway to accessing this exceptional talent
pool of web and mobile developers. Our programmers are fluent in front­end and
back­end technologies, iOS and Android for mobiles, all major development platforms
and widely used deployment approaches. Whatever your development needs, we
can provide you with the solution.
Web & Mobile Developers
Work with top quality
developers without
breaking the bank. Get
started today!

17. Keep your books in order while simultaneously saving on your bookkeeping &
accounting costs with a Virtual Bookkeeper from Blue Ocean BPO. Our Bookkeepers &
Accountants are fully trained on Xero, MYOB, Quickbooks to ensure our accounting
tools and systems are seamlessly integrated into your system. Your bookkeeper can
perform the usual tasks such as managing accounts receivables, accounts payables,
payroll & BAS preparation.
Bookkeepers & Accountants

18. Although the term Virtual Assistant has
become in many ways all­encompassing,
we like to think of a Virtual Assistant as
your own Personal Assistant. From
managing your emails & calendar,
scheduling appointments & travel, updating
your WordPress site, doing market
research or keeping track of your Twitter
feed, your Virtual Assistant is your
indispensable secret weapon and salvation.
From as little as one hour a day to full­time, utilizing a Virtual Assistant can open up
your day to more focused pursuits, while your VA handles those million and one tasks
that eat up at your day. Get started today!
Virtual Assistants

19. Sales Coordinators
Whether you're looking for lead generation or selling a five­figure product or service, Blue Ocean
BPO has you covered with our proven Telemarketing solutions. All our Sales Professionals have
at least 3 years experience in outbound sales or lead generation.
We utilize only the best predictive dialers, telecommunication systems, noise­cancelling headsets
and other tools to ensure your outbound campaign is conducted with a level of efficiency,
professionalism and excellence uneclipsed in the Philippines BPO industry. Get started today!

20. In today's competitive marketplace, the success of your business depends on
ensuring sensitive data is accessible to those who need it and protected against
those who don't.
From our Grade­A offices in the heart of Cebu City's corporate business district,
Blue Ocean provides your partners the peace of mind of knowing you won't be
slowed down by power or internet outages and that your sensitive data is secure from
both internal and external threats.
Our managed, on­site IT Infrastructure utilizes multiple high­speed fiber optic ISP's
with a 12 Mbps main line, multiple back­up lines, and three 20 Mbps DSL lines. With
secure servers and data storage from Sydney, Australia, 24/7 round­the­clock on­site
security in Cebu, CCTV, screen­monitoring and a fully controlled work environment,
you and your customers vital data will be safe and secure.
ENSURINGSENSITIVEDATAIS
ACCESSIBLEFORTHOSEWHONEEDIT,
ANDPROTECTEDAGAINSTTHOSE
WHODON’T.

21. At Blue Ocean BPO, our partners are confident in our assurance to make the transition of
work more effective, timely and seamless. With our firm approach to transition and project
management, our experts with closely with you and your team to ensure we migrate your
business right.
Our partner on­boarding and project setup and launch programs marry up to make sure we
have a full grasp of your company’s vision and objectives; alongside ensuring our partners
are fully educated along the journey.
THE COURAGE
TO LEAP TO
YOUR NEW
COMFORT ZONE

22. Nothing beats our partners’ confidence in our capabilities
being powered by a selected suite of technology and
applications. Blue Ocean consistently reviews the current
infrastructure and landscape to ensure we provide the best
possible and economical solutions to drive business
results.
Our selection of vendors provide capabilities that are
customizable, secure and easily accessed by our team, but
more importantly ­ our partners. This enables Blue Ocean
to differentiate and focus on value added services without
reinventing the digital wheel.
Leveraged technology infusion to
introduce partner confidence in
optimization

23. Blue Ocean BPO
17F Chinabank Corporate Center,
Samar Loop Cor. Panay Road
Cebu City Philippines
Blue Ocean BPO
Level 11, Mercedes Benz Tower
Mindanao Avenue
Cebu City Philippines
Blue Ocean BPO
Suite 109, 59 Pitt Street,
Sydney. NSW. 2000
Australia
Blue Ocean BPO
53­59 Chandos Place, Covent Garden,
London, WC2N 4HS
Blue Ocean BPO
111 Congress, Suite 400,
Austin, Texas, 78701
www.blueoceanbpo.com
www.myvirtualworkforce.com
www.myvirtualworkforce.com/uk
www.myvirtualworkforce.com/au