BIMS Data Collection QNT/351 October 27, 2013 Running head: BIMS DATA COLLECTION 1 BIMS DATA COLLECTION 9 University of Phoenix BIMS Data Collection Introduction Upper management at BIMS has been attempting to understand the high rate of turnover the company has been experiencing from its employees recently. Though they were able to conduct a survey of their employees, the first attempt led to inaccurate data. By conducting the survey again, with a different structure, the management team at BIMS will be able to get the answers from their employees more accurately. BIMS Ballard Integrated Managed Services, Inc. (BIMS) primary purpose is to provide larger entities such as corporations and institutions with food and hospitality services. BIMS has undergone an integrative study as a way to determine the root cause of the company’s high turnover rate of employees. The management team at BIMS was unsuccessful when trying to find out the reason for the higher than usual turnover of their staff members. The first study contained multiple flaws due to data coding, entry problems and the construction of the questionnaire itself. The flaws of the questionnaire compromised the integrity of the data and therefore the results were disappointing. Although the results were disappointing, the data from the quantitative analysis provided useful tips that helped the organization to undergo a more solid subsequent quantitative analysis The second quantitative study proved to be much more successful than the first as the database had improved. The data base consisted of descriptive and inferential statistics that was used to determine various relationships between the antecedent variables. The purpose in developing a predictive model was to allow BIMS to have a better understanding of the cause and effect relationships with regards to reasons employees were quitting. The results from the second quantitative study proved to be substantive, however, it was determined that more specific information was needed in order to correct the high turnover of employees. Due to failed attempts, a third study was conducted. The company used the qualitative approach as a part of the company’s internal employee development program. This information was more useful as it gathered data from their unsatisfied departing employees and also employees still employed by BIMS. Types of Data Collected Two types of data were collected: qualitative and quantitative. Quantitative data can be defined as variables measured by number. Qualitative data is information gathered that is strictly categorical (Lind, et al, 2012). BIMS collected qualitative data to address their concerns about employee morale in the workplace. This information was measured on a numerical scale of one to five. Although the data is measured on a numerical scale, the data is still considered qualitative because the numerical values are codes and cannot be meaningfully added, subtracted, multiplied, or ...