1. RÉSUMÉ
W I LLI AM E. M EL TO N
7417 La Bol sa Dr .
D a l l a s , T X 7 5 2 4 8
TELEPHONE: 972-523-8542
willpoin@att.net
EDUCATION:
GRADUATE - RICHARDSON HIGH SCHOOL, RICHARDSON, TX - 1983
GRADUATE - A.T.I., ELECTRONIC TECHNOLOGY, DALLAS, TX - 1997
RELEVANT COURSEWORK:
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EXPERIENCE:
4/13 TO 5/29/15 DENITECH
DIAGNOSIS & REPAIR OF XEROX PRODUCTS
DUTIES INCLUDED:
 SETUP AND TEST NEW EQUIPMENT
 INSTALL PRINT DRIVERS
 TROUBLESHOOT PRINT ISSUES
 AVERAGED 4 – 5 CALLS A DAY
4/04 TO MARCH, '13 TECHNIFAX OFFICE SOLUTIONS, CARROLLTON, TEXAS
DIAGNOSIS & REPAIR OF KYOCERA, KONICA-MINOLTA, HP, KIP &
PANASONIC PRODUCT LINES
DUTIES INCLUDED:
 ACCURATELY MAINTAIN SERVICE VEHICLE INVENTORY UP TO $4,000.00
 AVERAGED 4 - 5 SERVICE CALLS PER DAY WITH A 95% SUCCESS RATE
 TRAINING OF NEW EMPLOYEES
12/97 TO DECEMBER, '03 DATAMAX OFFICE SYSTEMS, DALLAS, TEXAS
DIAGNOSIS & REPAIR OF CANON COPIERS, PRINTERS & FAX MACHINES
DUTIES INCLUDED:
 RESPONSIBLE FOR OVER 1000 MACHINES IN THE NORTH DALLAS TERITORY
 ACCURATELY MAINTAIN SERVICE VEHICLE INVENTORY UP TO $2,000.00
 AVERAGED 4 - 5 SERVICE CALLS PER DAY WITH A 95% SUCCESS RATE
 TRAINING OF NEW EMPLOYEES
3/81 TO JANUARY, '97 KROGER FOODS, INC., DALLAS, TEXAS
NIGHT STOCKER FOR A THIRTY MILLION DOLLAR PER YEAR GROCERY
RETAILER.
DUTIES INCLUDED:
 INVENTORY CONTROL
 ORDERING AND RECEIVING OF GOODS
 STOCKING
 RESPONSIBLE FOR THE SUPERVISION OF UP TO SEVEN EMPLOYEES.
 RESPONSIBLE FOR THE HIGHEST VOLUME AREA IN THE STORE.
HONORS: GRADUATION WITH HONORS - AMERICAN TRADES INSTITUTE-JAN. '97
5, 10, AND 15 YEAR SERVICE AWARDS - KROGER FOODS
REFERENCES WILL BE FURNISHED UPON REQUEST.