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April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Big Data: Implications of Data
Mining for Employed Physician
Compliance Management
HCCA’s 19th Annual Compliance Institute
April 22, 2015
Page 1
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Big Data
“Big-data initiatives have the potential to transform
healthcare, as they have revolutionized other
industries. In addition to reducing costs, they could
save millions of lives and improve patient outcomes.
Healthcare stakeholders that take the lead in investing
in innovative data capabilities and promoting data
transparency will not only gain a competitive
advantage, but will lead the industry to a new
era.”(McKinsey)
Page 2
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Agenda
• Public relations and litigation risk from the public
dissemination of data being harvested and aggregated by
the government (e.g. Physician payment data, Sunshine Act
regulations, discharge data)
• Internal use of Broad Spectrum Analytics in Employed
Physician Compliance Management
• Determination of Risk Tolerance and Customizing Analytics
that are “Outside the Box”
• Benchmarking, Monitoring, and Defining Physician/Focused
Risk Area Reviews
Page 3
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Big Data Trends
• Trends in the use and public dissemination of
healthcare financial, claims, and quality data
– Publicly available & Third-party data
• Federal Charge Data
• State-Level Charge Data
• Physician and Other Supplier Public Use File
• Broad Disclosure of Physician Payment Information under
Sunshine Act
• Public Use Files of Part C and D Reporting Requirements
Data
• Other Public or For Purchase Data Sources
Page 4
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Federal Charge Data
• CMS has released hospital-specific data from
2011 comparing the charges for the 100 most
common inpatient services and 30 common
outpatient services
• Inpatient DRG examples:
– Heart Failure & Shock w cc
– G.I. Obstruction w cc
– Transient Ischemia
4
Page 5
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Federal Charge Data (cont’d)
• Outpatient examples:
– Level III Endoscopy Upper Airway
– Level I Nerve Injections
– Level 1 Hospital Clinic Visits
See http://www.cms.gov/Research-Statistics-Data-and-Systems/Statistics-Trends-and-
Reports/Medicare-Provider-Charge-Data/index.html
5
Page 6
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
• Numerous states also provide
state-level charge data
• The information and format varies
• Examples:
– Wisconsin, X Facility,
Cesarean Delivery: $12,881
– Tennessee, All Facilities, Rotator Cuff Repair,
Average Charge without another procedure: $23,483
– Oregon, X Facility, Esophagitis, gastroent & misc digest
disorders w/o MCC, Average Charge: $8,546
State-Level Charge Data
6
Page 7
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Physician and Other
Supplier Public Use File
• Physician and Other Supplier Public Use File
released for the first time in April 2014
• Contains 100% of final-action
physician/supplier Part B non-institutional line
items for the Medicare fee-for-service
population for CY2012 paid through June 30,
2013
7
Page 8
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Physician and Other
Supplier Public Use File (cont’d)
• Contains information on services and
procedures provided to Medicare
beneficiaries by physicians and other
healthcare professionals, including:
– Utilization
– Submitted charges
– Payment (allowed amount and Medicare
payment)
See http://www.cms.gov/Research-Statistics-Data-and-Systems/Statistics-Trends-and-
Reports/Medicare-Provider-Charge-Data/Physician-and-Other-Supplier.html
8
Page 9
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Broad Disclosure of Physician
Payment Info under Sunshine Act
• Manufacturers of drugs, devices, biologicals, and medical
supplies, and some group purchasing organizations (GPOs),
must report payments and other transfers of value to
“covered recipients” which are defined as:
– Teaching hospitals
– Physicians (except physicians who are employees of the applicable
manufacturer)
• CMS must make information submitted
in transparency reports and physician
ownership reports publicly available
on a searchable website
9
Page 10
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Public Use Files of Part C and D
Reporting Requirements Data
• Federal regulations require Medicare Advantage (MA) plans
and Part D sponsors to report to CMS information on (among
other things):
– Enrollment and Disenrollment (Part C and Part D)
– Grievances (Part C and Part D)
– Special Needs Plans Care Management (Part C)
– Organization Determinations/Reconsiderations (Part C)
– Coverage Determinations and Exceptions (Part D)
– Long-Term Care Utilization (Part D)
– Medication Therapy Management Programs (Part D)
– Redeterminations (Part D)
10
Page 11
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Big Data Trends
• Other Government Data Sources
– Medicare Fraud Strike Force Team
– Data-Driven Quality Initiatives
– Other Non-Public Government Data Sources
• Government Uses of Data for Compliance
and Enforcement
Page 12
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
What Providers and
Payers Can Expect
• Scenario 1: Increased Media Exposure
• Scenario 2: Linking Manufacturer Payments
Data to Anti-Kickback Allegations
• Scenario 3: Quality of Care FCA Litigation
Page 13
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Scenario 1:
Increased Media Exposure
See http://time.com/#198/bitter-pill-why-medical-bills-are-killing-us/
13
Page 14
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Scenario 2: Linking Manufacturer
Payments Data to AK Allegations
• Expect qui tam relators to
attempt to bolster complaints
by “linking” physician payments
to “increased” drug or device
utilization in order to allege
an Anti-Kickback Statute (AKS)
violation
14
Page 15
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
FRCP 9(b) & Big Data
• Interplay of Rule 9(b) Motions to Dismiss
and Big Data
Scenario 2: Linking Manufacturer
Payments Data to AK Allegations
15
Page 16
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Scenario 2: Linking Manufacturer
Payments Data to AK Allegations
Rule 9(b) Relator’s Counsel “In Their Own Words”
“Sunshine data instantly provides qui tam attorneys a
host of information that would have been impossible
or very difficult to find before the Act. [One relator’s
counsel] believes the information would, right off the
bat, add credibility to a relator's allegations. Attorneys
will be able to corroborate their client's allegations or
confirm suspicions of widespread conduct by running
a simply search.”
16
Page 17
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Scenario 2: Linking Manufacturer
Payments Data to AK Allegations
“At the very least, Sunshine data will provide facts to
beef up a plaintiff's complaint. Rule 9(b) of the Federal
Rules of Civil Procedure requires that for ‘alleging
fraud or mistake, a party must state with particularity
the circumstances constituting fraud or mistake.’ [One
relator’s counsel] notes that the exact dates of
transactions and the precise amounts of payments will
add that required specificity.”
See http://www.policymed.com/2014/02/physician-payment-sunshine-act-will-sunshine-data-
help-qui-tam-whistleblowers-and-their-attorneys.html
17
Page 18
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Scenario 3: Quality of
Care FCA Litigation
Linked To Data
• Expect qui tam relators and/or government to
contend payment structures and reporting
measures set forth in various new quality
programs materially affect payment and are
thereby conditions of payment—and that
violations triggers False Claims Act (FCA)
liability
18
Page 19
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Scenario 3: Quality of
Care FCA Litigation
Data-Driven Quality Initiatives
• Programs resulting from the Patient Protection and
Affordable Care Act (PPACA), the American Recovery and
Reinvestment Act (ARRA) as well as those initiated by OIG
and CMS reflect an increased focus on quality
• Health Information Technology for Economic and Clinical
Health (HITECH) Act established the Electronic Health
Record (EHR) Meaningful Use Program to provide financial
incentives to providers to promote the adoption and
meaningful use of certified EHR technology to improve
patient care (ARRA, Public Law 111-5, Division A, Title XIII
and Division B, Title IV)
19
Page 20
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Scenario 3: Quality of
Care FCA Litigation
Data-Driven Quality Initiatives (cont’d)
• PPACA establishes numerous quality-related programs,
potentially exposing providers to increased liability for quality
shortfalls; these include, among others:
– Medicare Physician Quality Reporting Improvements: financial
incentives and penalties for reporting or failure to report Physician
Quality Reporting Initiative (PQRI) measures (PPACA §§ 3002,
3007)
– Value-Based Purchasing Program: pays hospitals based upon how
well they perform on specific quality measures (Id. § 3007)
20
Page 21
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Potential Review Results
PQRS/QUALITY REPORTING DETAILED RESULTS
PQRS Results Family Practice Internal Medicine
Other
Specialties
Met 757 247 103
Not Met 545 145 68
PQRS code and/or ICD-9 code not documented 144 56 50
Supporting ICD-9 or additional PQRS code should be reported 99 26 6
A different PQRS code was documented 107 29 7
No documentation received 0 2 4
Corresponding CPT code not supported 195 32 1
Modifier deficiency1 6 0 0
1 Of note, Not Met is counted per transaction or claim line versus the deficiencies listed which include transaction-level
and component-level errors. Modifier deficiency is a component-level error; meaning that the error count in some
instances may also be captured in one of the other categories.
Page 22
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Real World Examples of
Physician Compliance Risk
1. Overuse of -25 modifier
2. Overuse/exclusive use of high level E/M
codes
3. Extremely high levels of production
4. Psychiatry time-based codes and use of E/M
codes with same
5. High utilization of specialty-related services
(Oncology, Cardiac)
Page 23
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
How Can We Mitigate Risk?
Think like a reporter, a qui tam relator, a MAC,
MIC, ZPIC, RAC, DOJ, and the OIG, etc.
Page 24
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Key Questions
• Are you incorporating data sets in your compliance
and internal audit activities?
• Is data analytics a key part of your monitoring and
auditing plan?
• Are you assessing data analytics capabilities (or lack
thereof) as part of your annual risk assessment?
• Are you evaluating where you are amongst your
peers?
• If you are an outlier, is there a legitimate reason why,
or do you need to mitigate an issue through corrective
action?
Page 25
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Resources to Identify Most
Significant Areas of Potential Risk
• OIG Work Plan
• OIG Semi-Annual Report to Congress
• OIG Special Fraud Alerts
• OIG and DOJ Announcements
• Corporate Integrity and Deferred Prosecution Agreements
• RAC Audits
• RADV Audits
• Complaints, Investigations, and Audits
• . . . Your Gut!
Page 26
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Using Data Effectively
• Considerations when designing an effective data
analytics function:
– Availability of data
– Accessibility to the data
– Timeliness to gain access to the data
– Quality of the data
– Expertise of those using the data
– Corporate support for the program
– Privacy and Privilege considerations
Page 27
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Physician Compliance Monitoring
Making the information come to you…
Page 28
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Making Physician Compliance
Manageable AND Meaningful
Targeted
Physician Probes
Effective use of physician analytics
allows a physician compliance
program to be extremely detailed
while remaining efficient and
cost-effective.
Analytics Suite
on All Employed Physicians
Focused
Physician
Reviews
Page 29
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Typical Areas of Focus
“REV $”“PHYS ALIGN”“CODING”
•Area/Metric
•Area/Metric
•Area/Metric
•Area/Metric
•Area/Metric
•Area/Metric
•Area/Metric
•Area/Metric
•Area/Metric
Develop unique areas of focus, metrics to measure, and thresholds to assess
compliance and risk. This is an active, fluid initiative.
Page 30
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Other Customized Analytics:
Getting “Outside of the Box”
In addition to a number of analytics to evaluate certain “expected” areas
of physician utilization (e.g., E/M bell curves), consider other topical ways
to assess physicians based upon a customized list of targeted service
areas to determine if “outlier” patterns exist. Some example focus areas
include:
CODING
PHYS
ALIGN
REV $
• Critical Care Service Utilization
• 25-Modified E/M Services
• Preventative Medicine Services (e.g., ratio of G-code to 9-code use)
• Extended Discharge Day Management Services
• Incident-To/Split Shared Services
• Time Studies/Work RVU Analysis
• EP Study Utilization
• Long-term Drug Use ICD-9 Code Utilization
Page 31
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Physician Analytics Suite
Examples
Page 32
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
E/M Distribution
(“Bell Curve”) Analysis
CODING
PHYS
ALIGN
REV $
Page 33
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Benchmark Specialty
Procedural Service Mix Analysis
CODING
PHYS
ALIGN
REV $
Physician
Rank
Percent
CPT/HCPCS
Codes
Appended CPT/HCPCS Brief Description
Neurosurgery
Benchmark
Rank
Neurosurgery
Benchmark
Rank
Percent
of Total
Benchmark
Units CPT/HCPCS Brief Description
Physician
Rank
1 23% 99232 Subsequent hospital care 8 1 14% 99213 Office/outpatient visit est 63
2 15% 99222 Initial hospital care 16 2 7% 99214 Office/outpatient visit est 55
3 14% 99231 Subsequent hospital care 7 3 6% 99212 Office/outpatient visit est -
4 7% 99223 Initial hospital care 13 4 5% 99204 Office/outpatient visit new -
5 5% 63047 Removal of spinal lamina 28 5 5% 99203 Office/outpatient visit new -
6 3% 99233 Subsequent hospital care 21 6 4% J2323 Natalizumab injection -
7 2% 63048 Remove spinal lamina add-on 12 7 3% 99231 Subsequent hospital care 3
8 2% 22851 Apply spine prosth device 14 8 3% 99232 Subsequent hospital care 1
9 2% 22551 Neck spine fuse&remov bel c2 37 9 3% J0585 Injection,onabotulinumtoxinA -
10 2% 99221 Initial hospital care 24 10 2% G8447 Pt vis doc use EHR cer ATCB -
11 2% 61781 Scan proc cranial intra - 11 2% 99205 Office/outpatient visit new -
12 1% 22614 Spine fusion extra segment 17 12 2% 63048 Remove spinal lamina add-on 7
13 1% 22552 Addl neck spine fusion 46 13 2% 99223 Initial hospital care 4
14 1% 61312 Open skull for drainage - 14 2% 22851 Apply spine prosth device 8
15 1% 22845 Insert spine fixation device 33 15 2% 99215 Office/outpatient visit est -
Specialty Benchmark Comparison
PHYSICIAN
Specialty Benchmark Comparison
NEUROSURGERY
Page 34
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Targeted Physician Probes
Special Data Analytics for High-Risk Concerns
Page 35
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
New vs. Established
Patient E/M Services
CODING
REV $
Physician
Ratio
Est Patient E/M
to
New Patient E/M
PHYSICIAN
Ratio
Est Patient E/M
to
New Patient E/M
BENCHMARK
Percent
Variance
Dashboard
>=50%
>=35%
>=20%
Physician A 1.3 3.6 177%
Physician E 0.9 2.4 176%
Physician I 1.7 3.6 112%
Physician C 1.2 2.4 100%
Physician B 3.2 4.0 25%
Page 36
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Focused Benchmark Analysis:
Modifier Use
Physician
Modifier Use
> 30%
Above Benchmark
Modifier Use
> 25%
Above Benchmark
Modifier Use
> 20%
Above Benchmark
Physician A 25, 80 59
Physician B 51 22
Physician C 51 51
Physician D 80 59 51
Physician E 25 22
Physician F 22 25
Physician G 25
Physician H 59 25 80
Physician I 80 59
25 Significant separately identifiable E/M service
59 Distinct procedural service
80 Surgical assistant
22 Increased procedural service
CODING
PHYS
ALIGN
REV $
Page 37
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Physician Productivity Analysis:
Addressing Work Relative Value
CODING
PHYS
ALIGN
REV $
Physician Specialty Work RVUs
Weighted
Average Work
RVU per Unit
90th
Percentile
Work RVUs per
MGMA
Work RVUs
as a % of
90th
Percentile
Dashboard
>200%
>150%
>100%
Physician A Geriatrics 20,658 1.43 6,194 334%
Physician B Hospitalist 21,666 1.03 6,901 314%
Physician C Endocrinology 16,232 0.94 6,801 239%
Physician D Geriatrics 14,163 1.58 6,194 229%
Physician E General Surgery 18,179 2.63 10,730 169%
Physician F Gynecology/Oncology 16,233 1.24 10,775 151%
Physician G OB/GYN 16,022 1.88 10,432 154%
Physician H Gastroenterology 15,609 1.75 12,604 124%
Physician I Hospitalist 9,244 1.80 6,901 134%
Physician J Family Medicine 7,790 0.35 7,082 110%
Physician K Plastic/Reconstructive Surgery 6,551 1.87 11,411 57%
Physician L Psychiatry 3,819 1.34 6,189 62%
Page 38
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Physician Productivity Analysis:
Work RVUs
CODING
PHYS
ALIGN
REV $
Page 39
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Place Of Service Impact Analysis
The Office of Inspector General reports the following in its HHS OIG
Work Plan for Fiscal Year 2014:
“Federal regulations provide for different levels of payments to physicians
depending on where services are performed (42 CFR §414.32). Medicare
pays a physician a higher amount when a service is performed in a non-
facility setting, such as a physician’s office, than it does when the service is
performed in a hospital outpatient department…”
CODING
REV $
Physician
SORTED BY
CLIENT Billed in
Non-Facility ($$) Setting
Benchmark Billed in
Facility ($) Setting
CLIENT | Benchmark
Place of Service
Match
Dashboard Reimbursement
Higher Based upon CLIENT
Compared to Benchmark
Place of Service
Physician D 70% 30%
Physician A 61% 39%
Physician G 1% 76%
Physician C 0% 100%
Physician O 0% 77%
Physician K 0% 51%
Page 40
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Non-Physician Practitioner (NPP)
Collaboration “Probe” Analysis
Define physicians who may collaborate with NPPs to perform
incident-to, split/shared E/M visit and post-operative follow-up
services.
CODING
PHYS
ALIGN
REV $
Physician
SORTED BY
Percent
Billing Provider = MD
and
Rendering Provider = MLP
Dashboard
>=50%
>=35%
>=20%
Physician B 55%
Physician A 47%
Physician C 35%
Physician D 33%
Physician G 20%
Physician K 15%
Physician O 0%
Page 41
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Benchmark Physician
Time Study Analysis
Physicians with “higher than expected” FTE-equivalent levels often
collaborate with NPPs, nursing and other ancillary staff to engage in the
work flow/practice patterns necessary to support high utilization levels.
CODING
PHYS
ALIGN
REV $
Physician
Total
Professional
Service Time
(in Hours)
FTE-Equivalent
(Based upon 2,000
Annual Hours)
Dashboard
>=3.0
>=2.5
>=2.0
<2
Physician B 9,702 4.85
Physician A 9,616 4.81
Physician C 6,803 3.40
Physician D 4,995 2.50
Physician G 4,306 2.15
Physician K 4,211 2.11
Physician N 2,683 1.34
Physician O 2,386 1.19
Best calculated using the current Medicare Physician Time Study and 2,000
total annual hours per full-time equivalent.
Page 42
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
PHYS
ALIGN
Gross And Net Revenue
“Pulse Check” Analysis
Use data to gain a high-level understanding of any potential areas of
revenue “vulnerability.”
REV $
Page 43
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Outcome:
“At A Glance” Reporting
CODING
PHYS
ALIGN
REV $
Specialty Physician
Total Work
RVU
Benchmark
Comparison
Total Work
RVUs by
Service Type
Weighted
Average Work
RVU per Unit
by Service
Type
Productivity
Stability Probe
E/M Services
Total Days
Worked by Day
of the Week
Average Daily
Billed Service
Hours by Day
of the Week
Benchmark
Physician
Time Study
Analytics
Physician A
Physician B
Physician C
Physician D
Physician E
Physician F
Physician G
Physician H
Physician I
Physician J
Physician K
Physician L
Physician M
Physician N
Physician O
Physician P
Physician Q
Physician R
Electrophysiology
Interventional Cardiology
Page 44
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Next Steps:
Focused Physician Reviews
No more annual 10 chart provider review
compliance plan commitments!!!
Grading or Compliance Rate Considerations
Feedback During Review Process
Trending
Corrective Action Plans
Page 45
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Coding and Documentation Review
Guidelines
• CPT
• ICD-9-CM
• ICD-10-CM
• HCPCS
• 1995/1997 Documentation
Guidelines for E/M Services
• Medicare/Medicaid/Other Gov’t
• State and Federal
Documentation
• Explanation of Benefits
• CMS 1500
• Medical Record
VS.
Page 46
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Coding and Documentation Review
• Chief Complaint
• History of Present Illness
• History Level
• Review of Systems
• Examination
• Past, Family, and/or Social
History
• Medical Decision-Making Level
• Modifier Usage
• CPT Selection
• Modifier Usage
• ICD-9 Selection
• Signature Compliance
• Time-Based Code Support
• NPP/Midlevel Provider Compliance
• NCCI/Bundling Compliance
• Other Agreed-Upon Regulatory or
Facility-Specific Areas of Interest
• ICD-10 Documentation Readiness
E/M Compliance Elements General Compliance Elements
Page 47
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00% 90.00% 100.00%
All Internal Medicine
Physician A
Physician B
Physician C
Physician D
Physician E
Physician F
Physician G
Physician H
Physician I
Physician J
Physician K
Physician L
Physician M
Physician N
Physician O
Physician P
Physician Q
Physician R
Physician S
Physician T
Physician U
Compliance
Missing Provider Signature
Not Documented
Missed Opportunity to Bill
Bundled
Insufficient Documentation to Bill
Overcoded
Undercoded
Inaccurate CPT/HCPCS Assigned
Potential Review Results
INTERNAL MEDICINE SNAPSHOT – PHYSICIAN CODING DEFICIENCY FINDINGS
(In Compliance Rate Order)
Page 48
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Potential Review Results
Family Practice Internal Medicine Other Specialties
Provider Compliance
Dashboard
<60%
61-89%
90-100% Provider Compliance
Dashboard
<60%
61-89%
90-100% Provider Compliance
Dashboard
<60%
61-89%
90-100%
Physician A 90% Physician A 83% Physician A 85%
Physician B 89% Physician B 80% Physician B 75%
Physician C 88% Physician C 79% Physician C 71%
Physician D 86% Physician D 75% Physician D 68%
Physician E 76% Physician E 75% Physician E 66%
Physician F 75% Physician F 75% Physician F 65%
Physician G 75% Physician G 75% Physician G 63%
Physician H 74% Physician H 72% Physician H 60%
Physician I 74% Physician I 68% Physician I 60%
Physician J 73% Physician J 67% Physician J 58%
Physician K 71% Physician K 65% Physician K 53%
Physician L 71% Physician L 62% Physician L 52%
Physician M 69% Physician M 61% Physician M 50%
Physician N 69% Physician N 53% Physician N 50%
Physician O 68% Physician O 45% Physician O 40%
Physician P 65% Physician P 43% Physician P 36%
Physician Q 65% Physician Q 40% Physician Q 30%
Physician R 65% Physician R 40% Physician R 27%
Physician S 64% Physician S 37% Physician S 24%
Physician T 63% Physician T 36% Physician T 18%
Physician U 62% Physician U 20% Physician U 7%
Physician V 61% Physician V 5%
Physician W 59%
Physician X 59%
Physician Y 58%
Physician Z 58%
Physician AA 58%
Physician AB 57%
Physician AC 57%
Physician AD 57%
Physician AE 55%
Physician AF 54%
Physician AG 54%
Physician AH 53%
Physician AI 52%
Physician AJ 52%
Physician AK 48%
Physician AL 47%
Physician AM 45%
Physician AN 43%
Physician AO 40%
Physician AP 38%
Physician AQ 37%
Physician AR 35%
Physician AS 34%
Physician AT 33%
Physician AU 31%
Physician AV 24%
COMPLIANCE RATES PER PROVIDER
Page 49
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Potential Review Results
TOTAL AND SPECIALTY GROUPING ERROR COUNTS
Page 50
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Potential Review Results
E/M CODING DETAILED RESULTS
Met 267 55% Met 127 61% Met 70 39%
Not Met 217 45% Not Met 81 39% Not Met 111 61%
Undercoded 95 20% Inaccurate CPT/HCPCS Assigned 2 1% Inaccurate CPT/HCPCS Assigned 9 5%
Insufficient Documentation to Bill 74 15% Insufficient Documentation to Bill 13 6% Insufficient Documentation to Bill 9 5%
Overcoded 35 7% Missing Provider Signature 1 0.5% Missing Provider Signature 6 3%
Not Documented 6 1% Not Documented 17 8% Not Documented 28 15%
Bundled 4 1% Overcoded 39 19% Overcoded 52 29%
Inaccurate CPT/HCPCS Assigned 2 0.4% Undercoded 9 4% Undercoded 7 4%
Missing Provider Signature 1 0.2%
Family Practice
E/M Coding Detailed Results
Internal Medicine
E/M Coding Detailed Results
Other Specialties
E/M Coding Detailed Results
Page 51
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Potential Review Results
PROCEDURAL CODING DETAILED RESULTS
Page 52
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Identifying Overpayments
Page 53
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Medicare Parts A & B:
Identifying Overpayments
Medicare Parts A & B
• 60‐Day Overpayment Proposed Rule
– 10-year look‐back period
– Duty to take affirmative investigative action related to
potential overpayments
53
Page 54
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Medicare Parts C & D:
Identifying Overpayments
Medicare Parts C & D
• 60-Day Overpayment Final Rule
– Six-year look-back period
– “[I]f an MA organization or Part D sponsor has received
information that an overpayment may exist, the
organization must exercise reasonable diligence to
determine the accuracy of this information, that is, to
determine if there is an identified overpayment ... ‘‘day
one’’ of the 60-day period is the day after the date on
which organization has determined that it has identified
the existence of an overpayment.”
54
Page 55
April 22, 2015
Prepared for
HCCA’s 19th Annual
Compliance Institute
Thank You!
Denise Hall, RN, BSN
Principal, Healthcare Consulting
PYA
(404) 266-9876
dhall@pyapc.com
Mike Paulhus, J.D.
Partner
King & Spalding
(404) 572-2860
mpaulhus@kslaw.com

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Big Data: Implications of Data Mining for Employed Physician Compliance Management

  • 1. Page 0 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Big Data: Implications of Data Mining for Employed Physician Compliance Management HCCA’s 19th Annual Compliance Institute April 22, 2015
  • 2. Page 1 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Big Data “Big-data initiatives have the potential to transform healthcare, as they have revolutionized other industries. In addition to reducing costs, they could save millions of lives and improve patient outcomes. Healthcare stakeholders that take the lead in investing in innovative data capabilities and promoting data transparency will not only gain a competitive advantage, but will lead the industry to a new era.”(McKinsey)
  • 3. Page 2 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Agenda • Public relations and litigation risk from the public dissemination of data being harvested and aggregated by the government (e.g. Physician payment data, Sunshine Act regulations, discharge data) • Internal use of Broad Spectrum Analytics in Employed Physician Compliance Management • Determination of Risk Tolerance and Customizing Analytics that are “Outside the Box” • Benchmarking, Monitoring, and Defining Physician/Focused Risk Area Reviews
  • 4. Page 3 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Big Data Trends • Trends in the use and public dissemination of healthcare financial, claims, and quality data – Publicly available & Third-party data • Federal Charge Data • State-Level Charge Data • Physician and Other Supplier Public Use File • Broad Disclosure of Physician Payment Information under Sunshine Act • Public Use Files of Part C and D Reporting Requirements Data • Other Public or For Purchase Data Sources
  • 5. Page 4 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Federal Charge Data • CMS has released hospital-specific data from 2011 comparing the charges for the 100 most common inpatient services and 30 common outpatient services • Inpatient DRG examples: – Heart Failure & Shock w cc – G.I. Obstruction w cc – Transient Ischemia 4
  • 6. Page 5 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Federal Charge Data (cont’d) • Outpatient examples: – Level III Endoscopy Upper Airway – Level I Nerve Injections – Level 1 Hospital Clinic Visits See http://www.cms.gov/Research-Statistics-Data-and-Systems/Statistics-Trends-and- Reports/Medicare-Provider-Charge-Data/index.html 5
  • 7. Page 6 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute • Numerous states also provide state-level charge data • The information and format varies • Examples: – Wisconsin, X Facility, Cesarean Delivery: $12,881 – Tennessee, All Facilities, Rotator Cuff Repair, Average Charge without another procedure: $23,483 – Oregon, X Facility, Esophagitis, gastroent & misc digest disorders w/o MCC, Average Charge: $8,546 State-Level Charge Data 6
  • 8. Page 7 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Physician and Other Supplier Public Use File • Physician and Other Supplier Public Use File released for the first time in April 2014 • Contains 100% of final-action physician/supplier Part B non-institutional line items for the Medicare fee-for-service population for CY2012 paid through June 30, 2013 7
  • 9. Page 8 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Physician and Other Supplier Public Use File (cont’d) • Contains information on services and procedures provided to Medicare beneficiaries by physicians and other healthcare professionals, including: – Utilization – Submitted charges – Payment (allowed amount and Medicare payment) See http://www.cms.gov/Research-Statistics-Data-and-Systems/Statistics-Trends-and- Reports/Medicare-Provider-Charge-Data/Physician-and-Other-Supplier.html 8
  • 10. Page 9 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Broad Disclosure of Physician Payment Info under Sunshine Act • Manufacturers of drugs, devices, biologicals, and medical supplies, and some group purchasing organizations (GPOs), must report payments and other transfers of value to “covered recipients” which are defined as: – Teaching hospitals – Physicians (except physicians who are employees of the applicable manufacturer) • CMS must make information submitted in transparency reports and physician ownership reports publicly available on a searchable website 9
  • 11. Page 10 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Public Use Files of Part C and D Reporting Requirements Data • Federal regulations require Medicare Advantage (MA) plans and Part D sponsors to report to CMS information on (among other things): – Enrollment and Disenrollment (Part C and Part D) – Grievances (Part C and Part D) – Special Needs Plans Care Management (Part C) – Organization Determinations/Reconsiderations (Part C) – Coverage Determinations and Exceptions (Part D) – Long-Term Care Utilization (Part D) – Medication Therapy Management Programs (Part D) – Redeterminations (Part D) 10
  • 12. Page 11 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Big Data Trends • Other Government Data Sources – Medicare Fraud Strike Force Team – Data-Driven Quality Initiatives – Other Non-Public Government Data Sources • Government Uses of Data for Compliance and Enforcement
  • 13. Page 12 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute What Providers and Payers Can Expect • Scenario 1: Increased Media Exposure • Scenario 2: Linking Manufacturer Payments Data to Anti-Kickback Allegations • Scenario 3: Quality of Care FCA Litigation
  • 14. Page 13 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Scenario 1: Increased Media Exposure See http://time.com/#198/bitter-pill-why-medical-bills-are-killing-us/ 13
  • 15. Page 14 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Scenario 2: Linking Manufacturer Payments Data to AK Allegations • Expect qui tam relators to attempt to bolster complaints by “linking” physician payments to “increased” drug or device utilization in order to allege an Anti-Kickback Statute (AKS) violation 14
  • 16. Page 15 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute FRCP 9(b) & Big Data • Interplay of Rule 9(b) Motions to Dismiss and Big Data Scenario 2: Linking Manufacturer Payments Data to AK Allegations 15
  • 17. Page 16 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Scenario 2: Linking Manufacturer Payments Data to AK Allegations Rule 9(b) Relator’s Counsel “In Their Own Words” “Sunshine data instantly provides qui tam attorneys a host of information that would have been impossible or very difficult to find before the Act. [One relator’s counsel] believes the information would, right off the bat, add credibility to a relator's allegations. Attorneys will be able to corroborate their client's allegations or confirm suspicions of widespread conduct by running a simply search.” 16
  • 18. Page 17 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Scenario 2: Linking Manufacturer Payments Data to AK Allegations “At the very least, Sunshine data will provide facts to beef up a plaintiff's complaint. Rule 9(b) of the Federal Rules of Civil Procedure requires that for ‘alleging fraud or mistake, a party must state with particularity the circumstances constituting fraud or mistake.’ [One relator’s counsel] notes that the exact dates of transactions and the precise amounts of payments will add that required specificity.” See http://www.policymed.com/2014/02/physician-payment-sunshine-act-will-sunshine-data- help-qui-tam-whistleblowers-and-their-attorneys.html 17
  • 19. Page 18 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Scenario 3: Quality of Care FCA Litigation Linked To Data • Expect qui tam relators and/or government to contend payment structures and reporting measures set forth in various new quality programs materially affect payment and are thereby conditions of payment—and that violations triggers False Claims Act (FCA) liability 18
  • 20. Page 19 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Scenario 3: Quality of Care FCA Litigation Data-Driven Quality Initiatives • Programs resulting from the Patient Protection and Affordable Care Act (PPACA), the American Recovery and Reinvestment Act (ARRA) as well as those initiated by OIG and CMS reflect an increased focus on quality • Health Information Technology for Economic and Clinical Health (HITECH) Act established the Electronic Health Record (EHR) Meaningful Use Program to provide financial incentives to providers to promote the adoption and meaningful use of certified EHR technology to improve patient care (ARRA, Public Law 111-5, Division A, Title XIII and Division B, Title IV) 19
  • 21. Page 20 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Scenario 3: Quality of Care FCA Litigation Data-Driven Quality Initiatives (cont’d) • PPACA establishes numerous quality-related programs, potentially exposing providers to increased liability for quality shortfalls; these include, among others: – Medicare Physician Quality Reporting Improvements: financial incentives and penalties for reporting or failure to report Physician Quality Reporting Initiative (PQRI) measures (PPACA §§ 3002, 3007) – Value-Based Purchasing Program: pays hospitals based upon how well they perform on specific quality measures (Id. § 3007) 20
  • 22. Page 21 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Potential Review Results PQRS/QUALITY REPORTING DETAILED RESULTS PQRS Results Family Practice Internal Medicine Other Specialties Met 757 247 103 Not Met 545 145 68 PQRS code and/or ICD-9 code not documented 144 56 50 Supporting ICD-9 or additional PQRS code should be reported 99 26 6 A different PQRS code was documented 107 29 7 No documentation received 0 2 4 Corresponding CPT code not supported 195 32 1 Modifier deficiency1 6 0 0 1 Of note, Not Met is counted per transaction or claim line versus the deficiencies listed which include transaction-level and component-level errors. Modifier deficiency is a component-level error; meaning that the error count in some instances may also be captured in one of the other categories.
  • 23. Page 22 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Real World Examples of Physician Compliance Risk 1. Overuse of -25 modifier 2. Overuse/exclusive use of high level E/M codes 3. Extremely high levels of production 4. Psychiatry time-based codes and use of E/M codes with same 5. High utilization of specialty-related services (Oncology, Cardiac)
  • 24. Page 23 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute How Can We Mitigate Risk? Think like a reporter, a qui tam relator, a MAC, MIC, ZPIC, RAC, DOJ, and the OIG, etc.
  • 25. Page 24 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Key Questions • Are you incorporating data sets in your compliance and internal audit activities? • Is data analytics a key part of your monitoring and auditing plan? • Are you assessing data analytics capabilities (or lack thereof) as part of your annual risk assessment? • Are you evaluating where you are amongst your peers? • If you are an outlier, is there a legitimate reason why, or do you need to mitigate an issue through corrective action?
  • 26. Page 25 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Resources to Identify Most Significant Areas of Potential Risk • OIG Work Plan • OIG Semi-Annual Report to Congress • OIG Special Fraud Alerts • OIG and DOJ Announcements • Corporate Integrity and Deferred Prosecution Agreements • RAC Audits • RADV Audits • Complaints, Investigations, and Audits • . . . Your Gut!
  • 27. Page 26 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Using Data Effectively • Considerations when designing an effective data analytics function: – Availability of data – Accessibility to the data – Timeliness to gain access to the data – Quality of the data – Expertise of those using the data – Corporate support for the program – Privacy and Privilege considerations
  • 28. Page 27 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Physician Compliance Monitoring Making the information come to you…
  • 29. Page 28 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Making Physician Compliance Manageable AND Meaningful Targeted Physician Probes Effective use of physician analytics allows a physician compliance program to be extremely detailed while remaining efficient and cost-effective. Analytics Suite on All Employed Physicians Focused Physician Reviews
  • 30. Page 29 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Typical Areas of Focus “REV $”“PHYS ALIGN”“CODING” •Area/Metric •Area/Metric •Area/Metric •Area/Metric •Area/Metric •Area/Metric •Area/Metric •Area/Metric •Area/Metric Develop unique areas of focus, metrics to measure, and thresholds to assess compliance and risk. This is an active, fluid initiative.
  • 31. Page 30 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Other Customized Analytics: Getting “Outside of the Box” In addition to a number of analytics to evaluate certain “expected” areas of physician utilization (e.g., E/M bell curves), consider other topical ways to assess physicians based upon a customized list of targeted service areas to determine if “outlier” patterns exist. Some example focus areas include: CODING PHYS ALIGN REV $ • Critical Care Service Utilization • 25-Modified E/M Services • Preventative Medicine Services (e.g., ratio of G-code to 9-code use) • Extended Discharge Day Management Services • Incident-To/Split Shared Services • Time Studies/Work RVU Analysis • EP Study Utilization • Long-term Drug Use ICD-9 Code Utilization
  • 32. Page 31 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Physician Analytics Suite Examples
  • 33. Page 32 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute E/M Distribution (“Bell Curve”) Analysis CODING PHYS ALIGN REV $
  • 34. Page 33 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Benchmark Specialty Procedural Service Mix Analysis CODING PHYS ALIGN REV $ Physician Rank Percent CPT/HCPCS Codes Appended CPT/HCPCS Brief Description Neurosurgery Benchmark Rank Neurosurgery Benchmark Rank Percent of Total Benchmark Units CPT/HCPCS Brief Description Physician Rank 1 23% 99232 Subsequent hospital care 8 1 14% 99213 Office/outpatient visit est 63 2 15% 99222 Initial hospital care 16 2 7% 99214 Office/outpatient visit est 55 3 14% 99231 Subsequent hospital care 7 3 6% 99212 Office/outpatient visit est - 4 7% 99223 Initial hospital care 13 4 5% 99204 Office/outpatient visit new - 5 5% 63047 Removal of spinal lamina 28 5 5% 99203 Office/outpatient visit new - 6 3% 99233 Subsequent hospital care 21 6 4% J2323 Natalizumab injection - 7 2% 63048 Remove spinal lamina add-on 12 7 3% 99231 Subsequent hospital care 3 8 2% 22851 Apply spine prosth device 14 8 3% 99232 Subsequent hospital care 1 9 2% 22551 Neck spine fuse&remov bel c2 37 9 3% J0585 Injection,onabotulinumtoxinA - 10 2% 99221 Initial hospital care 24 10 2% G8447 Pt vis doc use EHR cer ATCB - 11 2% 61781 Scan proc cranial intra - 11 2% 99205 Office/outpatient visit new - 12 1% 22614 Spine fusion extra segment 17 12 2% 63048 Remove spinal lamina add-on 7 13 1% 22552 Addl neck spine fusion 46 13 2% 99223 Initial hospital care 4 14 1% 61312 Open skull for drainage - 14 2% 22851 Apply spine prosth device 8 15 1% 22845 Insert spine fixation device 33 15 2% 99215 Office/outpatient visit est - Specialty Benchmark Comparison PHYSICIAN Specialty Benchmark Comparison NEUROSURGERY
  • 35. Page 34 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Targeted Physician Probes Special Data Analytics for High-Risk Concerns
  • 36. Page 35 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute New vs. Established Patient E/M Services CODING REV $ Physician Ratio Est Patient E/M to New Patient E/M PHYSICIAN Ratio Est Patient E/M to New Patient E/M BENCHMARK Percent Variance Dashboard >=50% >=35% >=20% Physician A 1.3 3.6 177% Physician E 0.9 2.4 176% Physician I 1.7 3.6 112% Physician C 1.2 2.4 100% Physician B 3.2 4.0 25%
  • 37. Page 36 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Focused Benchmark Analysis: Modifier Use Physician Modifier Use > 30% Above Benchmark Modifier Use > 25% Above Benchmark Modifier Use > 20% Above Benchmark Physician A 25, 80 59 Physician B 51 22 Physician C 51 51 Physician D 80 59 51 Physician E 25 22 Physician F 22 25 Physician G 25 Physician H 59 25 80 Physician I 80 59 25 Significant separately identifiable E/M service 59 Distinct procedural service 80 Surgical assistant 22 Increased procedural service CODING PHYS ALIGN REV $
  • 38. Page 37 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Physician Productivity Analysis: Addressing Work Relative Value CODING PHYS ALIGN REV $ Physician Specialty Work RVUs Weighted Average Work RVU per Unit 90th Percentile Work RVUs per MGMA Work RVUs as a % of 90th Percentile Dashboard >200% >150% >100% Physician A Geriatrics 20,658 1.43 6,194 334% Physician B Hospitalist 21,666 1.03 6,901 314% Physician C Endocrinology 16,232 0.94 6,801 239% Physician D Geriatrics 14,163 1.58 6,194 229% Physician E General Surgery 18,179 2.63 10,730 169% Physician F Gynecology/Oncology 16,233 1.24 10,775 151% Physician G OB/GYN 16,022 1.88 10,432 154% Physician H Gastroenterology 15,609 1.75 12,604 124% Physician I Hospitalist 9,244 1.80 6,901 134% Physician J Family Medicine 7,790 0.35 7,082 110% Physician K Plastic/Reconstructive Surgery 6,551 1.87 11,411 57% Physician L Psychiatry 3,819 1.34 6,189 62%
  • 39. Page 38 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Physician Productivity Analysis: Work RVUs CODING PHYS ALIGN REV $
  • 40. Page 39 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Place Of Service Impact Analysis The Office of Inspector General reports the following in its HHS OIG Work Plan for Fiscal Year 2014: “Federal regulations provide for different levels of payments to physicians depending on where services are performed (42 CFR §414.32). Medicare pays a physician a higher amount when a service is performed in a non- facility setting, such as a physician’s office, than it does when the service is performed in a hospital outpatient department…” CODING REV $ Physician SORTED BY CLIENT Billed in Non-Facility ($$) Setting Benchmark Billed in Facility ($) Setting CLIENT | Benchmark Place of Service Match Dashboard Reimbursement Higher Based upon CLIENT Compared to Benchmark Place of Service Physician D 70% 30% Physician A 61% 39% Physician G 1% 76% Physician C 0% 100% Physician O 0% 77% Physician K 0% 51%
  • 41. Page 40 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Non-Physician Practitioner (NPP) Collaboration “Probe” Analysis Define physicians who may collaborate with NPPs to perform incident-to, split/shared E/M visit and post-operative follow-up services. CODING PHYS ALIGN REV $ Physician SORTED BY Percent Billing Provider = MD and Rendering Provider = MLP Dashboard >=50% >=35% >=20% Physician B 55% Physician A 47% Physician C 35% Physician D 33% Physician G 20% Physician K 15% Physician O 0%
  • 42. Page 41 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Benchmark Physician Time Study Analysis Physicians with “higher than expected” FTE-equivalent levels often collaborate with NPPs, nursing and other ancillary staff to engage in the work flow/practice patterns necessary to support high utilization levels. CODING PHYS ALIGN REV $ Physician Total Professional Service Time (in Hours) FTE-Equivalent (Based upon 2,000 Annual Hours) Dashboard >=3.0 >=2.5 >=2.0 <2 Physician B 9,702 4.85 Physician A 9,616 4.81 Physician C 6,803 3.40 Physician D 4,995 2.50 Physician G 4,306 2.15 Physician K 4,211 2.11 Physician N 2,683 1.34 Physician O 2,386 1.19 Best calculated using the current Medicare Physician Time Study and 2,000 total annual hours per full-time equivalent.
  • 43. Page 42 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute PHYS ALIGN Gross And Net Revenue “Pulse Check” Analysis Use data to gain a high-level understanding of any potential areas of revenue “vulnerability.” REV $
  • 44. Page 43 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Outcome: “At A Glance” Reporting CODING PHYS ALIGN REV $ Specialty Physician Total Work RVU Benchmark Comparison Total Work RVUs by Service Type Weighted Average Work RVU per Unit by Service Type Productivity Stability Probe E/M Services Total Days Worked by Day of the Week Average Daily Billed Service Hours by Day of the Week Benchmark Physician Time Study Analytics Physician A Physician B Physician C Physician D Physician E Physician F Physician G Physician H Physician I Physician J Physician K Physician L Physician M Physician N Physician O Physician P Physician Q Physician R Electrophysiology Interventional Cardiology
  • 45. Page 44 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Next Steps: Focused Physician Reviews No more annual 10 chart provider review compliance plan commitments!!! Grading or Compliance Rate Considerations Feedback During Review Process Trending Corrective Action Plans
  • 46. Page 45 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Coding and Documentation Review Guidelines • CPT • ICD-9-CM • ICD-10-CM • HCPCS • 1995/1997 Documentation Guidelines for E/M Services • Medicare/Medicaid/Other Gov’t • State and Federal Documentation • Explanation of Benefits • CMS 1500 • Medical Record VS.
  • 47. Page 46 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Coding and Documentation Review • Chief Complaint • History of Present Illness • History Level • Review of Systems • Examination • Past, Family, and/or Social History • Medical Decision-Making Level • Modifier Usage • CPT Selection • Modifier Usage • ICD-9 Selection • Signature Compliance • Time-Based Code Support • NPP/Midlevel Provider Compliance • NCCI/Bundling Compliance • Other Agreed-Upon Regulatory or Facility-Specific Areas of Interest • ICD-10 Documentation Readiness E/M Compliance Elements General Compliance Elements
  • 48. Page 47 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute 0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00% 90.00% 100.00% All Internal Medicine Physician A Physician B Physician C Physician D Physician E Physician F Physician G Physician H Physician I Physician J Physician K Physician L Physician M Physician N Physician O Physician P Physician Q Physician R Physician S Physician T Physician U Compliance Missing Provider Signature Not Documented Missed Opportunity to Bill Bundled Insufficient Documentation to Bill Overcoded Undercoded Inaccurate CPT/HCPCS Assigned Potential Review Results INTERNAL MEDICINE SNAPSHOT – PHYSICIAN CODING DEFICIENCY FINDINGS (In Compliance Rate Order)
  • 49. Page 48 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Potential Review Results Family Practice Internal Medicine Other Specialties Provider Compliance Dashboard <60% 61-89% 90-100% Provider Compliance Dashboard <60% 61-89% 90-100% Provider Compliance Dashboard <60% 61-89% 90-100% Physician A 90% Physician A 83% Physician A 85% Physician B 89% Physician B 80% Physician B 75% Physician C 88% Physician C 79% Physician C 71% Physician D 86% Physician D 75% Physician D 68% Physician E 76% Physician E 75% Physician E 66% Physician F 75% Physician F 75% Physician F 65% Physician G 75% Physician G 75% Physician G 63% Physician H 74% Physician H 72% Physician H 60% Physician I 74% Physician I 68% Physician I 60% Physician J 73% Physician J 67% Physician J 58% Physician K 71% Physician K 65% Physician K 53% Physician L 71% Physician L 62% Physician L 52% Physician M 69% Physician M 61% Physician M 50% Physician N 69% Physician N 53% Physician N 50% Physician O 68% Physician O 45% Physician O 40% Physician P 65% Physician P 43% Physician P 36% Physician Q 65% Physician Q 40% Physician Q 30% Physician R 65% Physician R 40% Physician R 27% Physician S 64% Physician S 37% Physician S 24% Physician T 63% Physician T 36% Physician T 18% Physician U 62% Physician U 20% Physician U 7% Physician V 61% Physician V 5% Physician W 59% Physician X 59% Physician Y 58% Physician Z 58% Physician AA 58% Physician AB 57% Physician AC 57% Physician AD 57% Physician AE 55% Physician AF 54% Physician AG 54% Physician AH 53% Physician AI 52% Physician AJ 52% Physician AK 48% Physician AL 47% Physician AM 45% Physician AN 43% Physician AO 40% Physician AP 38% Physician AQ 37% Physician AR 35% Physician AS 34% Physician AT 33% Physician AU 31% Physician AV 24% COMPLIANCE RATES PER PROVIDER
  • 50. Page 49 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Potential Review Results TOTAL AND SPECIALTY GROUPING ERROR COUNTS
  • 51. Page 50 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Potential Review Results E/M CODING DETAILED RESULTS Met 267 55% Met 127 61% Met 70 39% Not Met 217 45% Not Met 81 39% Not Met 111 61% Undercoded 95 20% Inaccurate CPT/HCPCS Assigned 2 1% Inaccurate CPT/HCPCS Assigned 9 5% Insufficient Documentation to Bill 74 15% Insufficient Documentation to Bill 13 6% Insufficient Documentation to Bill 9 5% Overcoded 35 7% Missing Provider Signature 1 0.5% Missing Provider Signature 6 3% Not Documented 6 1% Not Documented 17 8% Not Documented 28 15% Bundled 4 1% Overcoded 39 19% Overcoded 52 29% Inaccurate CPT/HCPCS Assigned 2 0.4% Undercoded 9 4% Undercoded 7 4% Missing Provider Signature 1 0.2% Family Practice E/M Coding Detailed Results Internal Medicine E/M Coding Detailed Results Other Specialties E/M Coding Detailed Results
  • 52. Page 51 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Potential Review Results PROCEDURAL CODING DETAILED RESULTS
  • 53. Page 52 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Identifying Overpayments
  • 54. Page 53 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Medicare Parts A & B: Identifying Overpayments Medicare Parts A & B • 60‐Day Overpayment Proposed Rule – 10-year look‐back period – Duty to take affirmative investigative action related to potential overpayments 53
  • 55. Page 54 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Medicare Parts C & D: Identifying Overpayments Medicare Parts C & D • 60-Day Overpayment Final Rule – Six-year look-back period – “[I]f an MA organization or Part D sponsor has received information that an overpayment may exist, the organization must exercise reasonable diligence to determine the accuracy of this information, that is, to determine if there is an identified overpayment ... ‘‘day one’’ of the 60-day period is the day after the date on which organization has determined that it has identified the existence of an overpayment.” 54
  • 56. Page 55 April 22, 2015 Prepared for HCCA’s 19th Annual Compliance Institute Thank You! Denise Hall, RN, BSN Principal, Healthcare Consulting PYA (404) 266-9876 dhall@pyapc.com Mike Paulhus, J.D. Partner King & Spalding (404) 572-2860 mpaulhus@kslaw.com

Editor's Notes

  1. http://www.cms.gov/Research-Statistics-Data-and-Systems/Statistics-Trends-and-Reports/Medicare-Provider-Charge-Data/index.html
  2. http://www.cms.gov/Research-Statistics-Data-and-Systems/Statistics-Trends-and-Reports/Medicare-Provider-Charge-Data/index.html
  3. Wisconsin www.wipricepoint.org. Montana www.montanapricepoint.org   Virginia http://www.vapricepoint.org New Jersey http://www.njhospitalpricecompare.com/topdrg.aspx Iowa www.iowahospitalcharges.com Texas http://www.txpricepoint.org/ Ohio http://publicapps.odh.ohio.gov/facilityinformation/ Tennessee http://www.tnhospitalsinform.com/outpatient.aspx Minnesota http://www.mnhospitalpricecheck.org/reports.aspx Oregon http://www4.cbs.state.or.us/ex/ins/hit/ ; http://www.orpricepoint.org/
  4. Wisconsin www.wipricepoint.org. Montana www.montanapricepoint.org   Virginia http://www.vapricepoint.org New Jersey http://www.njhospitalpricecompare.com/topdrg.aspx Iowa www.iowahospitalcharges.com Texas http://www.txpricepoint.org/ Ohio http://publicapps.odh.ohio.gov/facilityinformation/ Tennessee http://www.tnhospitalsinform.com/outpatient.aspx Minnesota http://www.mnhospitalpricecheck.org/reports.aspx Oregon http://www4.cbs.state.or.us/ex/ins/hit/ ; http://www.orpricepoint.org/
  5. Wisconsin www.wipricepoint.org. Montana www.montanapricepoint.org   Virginia http://www.vapricepoint.org New Jersey http://www.njhospitalpricecompare.com/topdrg.aspx Iowa www.iowahospitalcharges.com Texas http://www.txpricepoint.org/ Ohio http://publicapps.odh.ohio.gov/facilityinformation/ Tennessee http://www.tnhospitalsinform.com/outpatient.aspx Minnesota http://www.mnhospitalpricecheck.org/reports.aspx Oregon http://www4.cbs.state.or.us/ex/ins/hit/ ; http://www.orpricepoint.org/
  6. Generally, anything of value furnished to a covered recipient is reportable, unless expressly excluded by the law. Information to be reported: Name of the covered recipient Business address of the covered recipient National Provider Identifier and specialty of the covered recipient, if the covered recipient is a physician Amount of the payment or transfer of value Dates of the payments or transfers of value Name of any specific product to which the payment or transfer of value relates Description of the form and nature of payment or transfer of value Express exclusions include: Product samples intended for patient use Educational materials that directly benefit patients or are intended for patient use Payments made indirectly through a 3rd party where the manufacturer does not know the identity of the covered recipient Discounts and rebates In-kind items used in the provision of charity care Dividends and investment interests in a publicly traded security or mutual fund Loans of a medical device for a short-term period, not to exceed 90 days, for device evaluation purposes Certain items or services provided under a contractual warranty Payments for provision of health care to employees under a manufacturer’s self-insured plan Transfers of value less than $10, subject to an aggregate cap of $100 (with inflation factors for future years)
  7. [OTHER EXAMPLES?]
  8. [OTHER EXAMPLES?]
  9. [OTHER EXAMPLES?]
  10. [OTHER EXAMPLES?]
  11. For example, if a facility were to report inaccurate quality data to CMS, and government payment is somehow linked to scores derived from the data, one can envision arguments that the inaccurate quality data submissions constitute false claims or false statements material to false claims PPACA § 10104(j)(2), 124 Stat. at 901. The law on quality of care liability is in flux. On the one hand, penalties imposed by the government can be severe, ranging from injunctive relief to the imposition of Corporate Integrity Agreements (CIAs) and exclusion, along with large civil and criminal monetary payments. On the other hand, a shift by regulators to pursuing smaller providers on quality of care theories with the looming threat of massive penalties and exclusion may, paradoxically, set up situations in which providers have nothing to lose in taking cases to trial and challenging these aggressive quality theories. This has the potential to clarify the law in a more efficient way than has often been the case in high stakes FCA cases.
  12. The government and relators likely will contend payment structures and reporting measures set forth in various new quality programs materially affect payment and are thereby conditions of payment—and that violations triggers the FCA liability. Given this, providers are well-advised to place a strong emphasis on internal quality programs and standards as ways to mitigate risk.
  13. The government and relators likely will contend payment structures and reporting measures set forth in various new quality programs materially affect payment and are thereby conditions of payment—and that violations triggers the FCA liability. Given this, providers are well-advised to place a strong emphasis on internal quality programs and standards as ways to mitigate risk.
  14. Additional potential review results later in presentation. –esg, 3/9, 12p
  15. BioMed equipment CDM capture
  16. -GA modifier use to then check for ABN on file
  17. Ability to assess service utilization specific to the facility setting
  18. Ability to isolate services rendered in the facility setting (IP/OP/Bedside)
  19. A detailed review will be performed on each encounter relative to CPT/HCPCS code and modifier assignment, documentation adherence to the 1995 and/or 1997 Documentation Guidelines for Evaluation and Management Services and compliance with relevant payer requirements. For example, each E/M encounter will be reviewed for the requisite components for code assignment, as follows: In addition, where applicable, each encounter will be reviewed for compliance with the regulations surrounding time-based billing, the use of mid-level providers and any other agreed-upon regulatory or facility-specific areas of interest.
  20. Add bullet re: Part C Audits – Stephanie Johnson