Mrs. Bharti Patel is seeking an opportunity to utilize her skills and knowledge in a challenging work environment. She has over 1 year of experience working as a Customer Care Executive for Zensar Technologies, where her responsibilities included performing sales calls, processing credit card applications, reviewing invoices, and assisting customers. She has technical skills in Windows, Oracle, MySQL, C, C++, SQL, HTML, CSS and XML. She has a M.Sc. in Computer Science and is hard working with good communication and analytical skills.

1. CURRICULUM VITAE
Name: Mrs. Bharti Patel
Contact Details: 8390752070
Address: SR NO155 Lonkar Wada Kondhwa Khurd
PUNE.411048
E-mail:bhartipatel2224@gmail.com
OBJECTIVES :
Self-motivated and hardworking seeking for an opportunity to work in a challenging
environment to prove my skills and utilize my knowledge & intelligence in the growth of
organization.
EXPERIENCE:
Working In ZENSAR TCHNOLOGIES as Customer Care Executive From Aug 2015 to Till
14th Oct 2016 .
Job Profile
 Perform sales calls to potential credit card (Kotak Mahindra Bank) customers via online data
base, encouraging them to sign up for our services.
 Process credit card applications for new customers, setting credit limits and terms of service
according to customer credit and background.
 Tech Savvy ,Review invoices, both paid and outstanding, and record them for future reference
 Investigate customer spending trends to ensure security and catch possible signs of fraud or
loss of card .
 Assist customers in signing up for a paperless account, having invoices sent through email and
paid on-line whenever possible.
 Domain knowledge:-Credit card, Online Sales and marketing, Banking
TECHNICAL SKILLS
Operating System Windows 2000, 2003, Professional XP/7
Environment Client/Server , Desktop Application
Database Oracle10g , MySQL
Languages C, C++, SQL
Web Designing HTML, CSS, XML

2. Achievements:
-Have got appreciations from Client for having zero issues in the projects handled.
-Have got appreciations from Client for achieving 100% quality.
-Appreciated as SOM (Star of the Month) for my Excellent Performance in the process by team
leader in very second month of joining
EDUCATIONAL QUALIFICATION:
M. Sc (computer science) N. S.C.B. college Sarni(MP) with 67%.
B. Sc (computer science) N.S.C.B. college Sarni (MP) with 58%.
12 G.G.H. Higher Secondary School Sarni (MP) with 65%.
10 G.G.H. Higher Secondary School Sarni (MP) with 69%..
PERSONAL SKILLS:
- Positive Attitude, Honest, High Energies.
- Hard Working and Sincere.
- Good Decision making and analytical skills.
- Able to handle people in a very efficient way. Tech savvy
PERSONAL PROFILE:
- Date of Birth: 22/06/1989
- Marital Status: Married.
- Languages Known: English, Hindi.
- Nationality: Indian.
DECLARATION:
I hereby declare that the particulars given herein are true to the best of my knowledge & belief.