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Beta Program Brochure
1.
Listen. Learn. Evolve.
Beta Programs In addition to focusing company executives and the development team, quality beta programs help inform marketing executives regarding important product features; develop a loyal group of supporters; identify tools needed to ensure a smooth early adopter user experience; and help define the product roadmap. MobilEvolution provides end to end beta services training programs. from strategy and planning through all phases of execution. Leverage us through the life of your beta Technical Support MobilEvolution program, or just where you need us. provides a highly capable support team with specialized expertise in identifying and resolving Program Management MobilEvolution issues in unknown and shifting environments. The Program Managers can handle your beta program MobilEvolution technical support team provides each from conception to conclusion. Our Program contact a white glove support experience. Managers handle all communications with trial participants and provide regular Analysis and reporting of status against plan, Reporting Collected ensuring our clients are kept data is analyzed, distilled to informed throughout the trial the most important elements, process. and regularly communicated during the trial. An important Listening Systems feature of these reports is that MobilEvolution employs a variety feedback is provided in executive of listening systems during report format, including concise trial programs. These include prioritized recommendations. structured systems like web- All of the detail collected is also based surveys, to more open provided for those that want to systems like moderated forums, deep dive. web-based comment forms and monitored email aliases. Execution Some of our Data from technical support clients don’t have the bandwidth interactions is also carefully to make the changes identified documented and augments feedback from other during the trial. MobilEvolution executes on many of sources. the recommendations that we make, taking the burden off of the client organization, and increasing the Content Development Content volume of issues addressed prior to launch. development services range from developing kickoff presentations and web resources to product setup Please contact us if you would like to learn more about guides, help texts, and sales and technical support MobilEvolution or our services. Founded in 2008, MobilEvolution aims to improve the experience of wireless users by working with carriers, manufacturers, and software developers to better understand gaps between their customer’s expectations and their experience, then fill those gaps. “Listen. Learn. Evolve.” is the MobilEvolution mantra, and we keep that 24916 SE 133rd Way, Issaquah, Wa 98027 • www.mobilevolution.com • +1 (206) 274-7472 concept at the heart of our projects. We help our clients listen to their customers, learn from the information hidden in the data, and evolve their product or service to meet their customer’s needs. © 2009 MobilEvolution, Inc. All rights reserved.
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