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Listen. Learn. Evolve.
                                                                       Beta Programs
           In addition to focusing company executives and the development team, quality
           beta programs help inform marketing executives regarding important product
           features; develop a loyal group of supporters; identify tools needed to ensure a
           smooth early adopter user experience; and help define the product roadmap.

  MobilEvolution provides end to end beta services       training programs.
  from strategy and planning through all phases of
  execution. Leverage us through the life of your beta   Technical Support               MobilEvolution
  program, or just where you need us.                 provides a highly capable support team with
                                                      specialized expertise in identifying and resolving
  Program Management MobilEvolution issues in unknown and shifting environments. The
  Program Managers can handle your beta program       MobilEvolution technical support team provides each
  from conception to conclusion. Our Program          contact a white glove support experience.
  Managers handle all communications with trial
  participants and provide regular                                           Analysis and
  reporting of status against plan,                                          Reporting Collected
  ensuring our clients are kept                                              data is analyzed, distilled to
  informed throughout the trial                                              the most important elements,
  process.                                                                   and regularly communicated
                                                                             during the trial. An important
  Listening Systems                                                          feature of these reports is that
  MobilEvolution employs a variety                                           feedback is provided in executive
  of listening systems during                                                report format, including concise
  trial programs. These include                                              prioritized recommendations.
  structured systems like web-                                               All of the detail collected is also
  based surveys, to more open                                                provided for those that want to
  systems like moderated forums,                                             deep dive.
  web-based comment forms
  and monitored email aliases.                                               Execution Some of our
  Data from technical support                                                clients don’t have the bandwidth
  interactions is also carefully                                             to make the changes identified
  documented and augments feedback from other         during the trial. MobilEvolution executes on many of
  sources.                                            the recommendations that we make, taking the burden
                                                      off of the client organization, and increasing the
  Content Development Content                         volume of issues addressed prior to launch.
  development services range from developing kickoff
  presentations and web resources to product setup    Please contact us if you would like to learn more about
  guides, help texts, and sales and technical support MobilEvolution or our services.

Founded in 2008, MobilEvolution aims to improve the experience of wireless users by working with carriers,
manufacturers, and software developers to better understand gaps between their customer’s expectations and
their experience, then fill those gaps. “Listen. Learn. Evolve.” is the MobilEvolution mantra, and we keep that



         24916 SE 133rd Way, Issaquah, Wa 98027 • www.mobilevolution.com • +1 (206) 274-7472
concept at the heart of our projects. We help our clients listen to their customers, learn from the information
hidden in the data, and evolve their product or service to meet their customer’s needs.


                              © 2009 MobilEvolution, Inc. All rights reserved.

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Beta Program Brochure

  • 1. Listen. Learn. Evolve. Beta Programs In addition to focusing company executives and the development team, quality beta programs help inform marketing executives regarding important product features; develop a loyal group of supporters; identify tools needed to ensure a smooth early adopter user experience; and help define the product roadmap. MobilEvolution provides end to end beta services training programs. from strategy and planning through all phases of execution. Leverage us through the life of your beta Technical Support MobilEvolution program, or just where you need us. provides a highly capable support team with specialized expertise in identifying and resolving Program Management MobilEvolution issues in unknown and shifting environments. The Program Managers can handle your beta program MobilEvolution technical support team provides each from conception to conclusion. Our Program contact a white glove support experience. Managers handle all communications with trial participants and provide regular Analysis and reporting of status against plan, Reporting Collected ensuring our clients are kept data is analyzed, distilled to informed throughout the trial the most important elements, process. and regularly communicated during the trial. An important Listening Systems feature of these reports is that MobilEvolution employs a variety feedback is provided in executive of listening systems during report format, including concise trial programs. These include prioritized recommendations. structured systems like web- All of the detail collected is also based surveys, to more open provided for those that want to systems like moderated forums, deep dive. web-based comment forms and monitored email aliases. Execution Some of our Data from technical support clients don’t have the bandwidth interactions is also carefully to make the changes identified documented and augments feedback from other during the trial. MobilEvolution executes on many of sources. the recommendations that we make, taking the burden off of the client organization, and increasing the Content Development Content volume of issues addressed prior to launch. development services range from developing kickoff presentations and web resources to product setup Please contact us if you would like to learn more about guides, help texts, and sales and technical support MobilEvolution or our services. Founded in 2008, MobilEvolution aims to improve the experience of wireless users by working with carriers, manufacturers, and software developers to better understand gaps between their customer’s expectations and their experience, then fill those gaps. “Listen. Learn. Evolve.” is the MobilEvolution mantra, and we keep that 24916 SE 133rd Way, Issaquah, Wa 98027 • www.mobilevolution.com • +1 (206) 274-7472 concept at the heart of our projects. We help our clients listen to their customers, learn from the information hidden in the data, and evolve their product or service to meet their customer’s needs. © 2009 MobilEvolution, Inc. All rights reserved.