Sales meeting presentation covering a variety of topics. The Real Estate Licensing and Registration Act is more than likely going to change this year. The specifics are covered. Berkshire Hathaway HomeServices offers a great App to generate leads. Get info on where to access the App. The hotter the market, the more likely an agent is to encounter multiple agreements on their listings. Here are some guidelines to follow.
2. Tuesday, February 9, 2016
11:30 AM – 1:30 PM
West Shore Country Club
100 Brentwater Road
Camp Hill, PA 17011
2
HARRISBURG REGION AWARDS
LUNCHEON
to Kim
3. Pennsylvania Association of REALTORS® endorses changes
Legislation was introduced in the previous session but has not
yet been introduced in the 2015-16 session
3
REAL ESTATE LICENSING & REGISTRATION
ACT (RELRA) PROPOSED AMENDMENTS
4. Proposed changes
Increasing continuing education requirement from 14 hours to 18 hours every two
years
Requiring 6 hours of continuing education be in a specific topic area
Increasing pre-licensing education requirement from 60 hours to 90 hours
Requiring 95% attendance rate at pre-licensing and continuing education courses
Allow licensees to perform Brokers Price Opinions (BPO’s)
Requiring all courses for a broker’s license to be completed within 5 years of
taking the exam
Requiring all courses for a salesperson’s license to be completed within 3 years of
taking the exam
Requiring a high school diploma for licensure as a real estate salesperson
4
REAL ESTATE LICENSING & REGISTRATION
ACT (RELRA) PROPOSED AMENDMENTS
5. 5
CONTINUING EDUCATION COURSE
Selling Residential New
Construction – A Different Animal
3.5 hours of PA CE
Only 2 dates available and seating
is limited to 12 per class
14. Reminder to turn in transactions
When working with a Sale or Listing, do not
“Submit for Review” until it is a completed
transaction
Reminder to “Submit for Review” when it is
a completed transaction
Archive documents or folders that have
been replaced or are no longer valid
Always send documents in PDF format – not
JPG format
14
DOT LOOP REMINDERS/TIPS
15. Refrain from putting two transactions in
the same Loop
When starting a transaction under a
buyer’s name, change the name of the file
to the property address when it goes under
agreement
For in-house transactions, each agent
needs to start their own Loop
15
DOT LOOP REMINDERS/TIPS
16. 16
WHERE BUYER FOUND THE HOME
THEY PURCHASED *
2001
2015
* NAR 2015 Profile of Home Buyers and Sellers
19. An app personalized to you with your name and photo
Your app includes all listings in your MLS(s)
All leads go to YOU regardless of who the listing agent is
Distribute the app via your own personalized text code and web
downloader page
Your clients can share the app on social media and send
properties to friends and family all with your branding
The App is compatible with iPhone, Android and tablets
including iPad
19
MOBILE REsource
27. Caveats and Assumptions
All competing offer situations are different
Recommended guidelines
This meeting will be from the Listing Agent’s perspective
In the State of Pennsylvania, all agreements for the sale of real estate MUST be in
writing to be enforceable. Never present an oral agreement to your Seller.
27
HANDLING MULTIPLE OFFERS
28. Prior to Presentation
Never discuss terms with Seller on the phone or with an e-mail
Never discuss terms of competing agreements with Co-op agents
Inform all Co-op agents when the presentation will take place and how many
offers are being presented
Allow Co-op agents to adjust their offer (in writing) prior to presentation
Co-op agents may be allowed to present their own offer (with the Seller’s
permission) as long as they know the rules
28
HANDLING MULTIPLE OFFERS
29. Co-op Presentation Rules
Inform co-op agent where and when the presentation is to take place
Inform co-op agent that they will have ____ minutes to make their presentation
You will be present during the entire presentation
Co-op agent will be allowed to do the following:
- Provide background on buyer
- Present the major terms of the agreement
- Answer questions
Following co-op agent presentation,
instruct co-op agent to leave the location
29
HANDLING MULTIPLE OFFERS
30. If One of the Agreements is Yours
Inform all Co-op agents that one of the competing agreements is yours
Instruct all Co-op agents to refrain from discussing the terms of their agreements
with you
Inform all Co-op agents that your Broker/Manager will be making the
presentation and all communication should be through them
30
HANDLING MULTIPLE OFFERS
31. The Presentation
Competing agreements should be presented in the order in which they were
received
The Seller has multiple options. Make sure they are aware what they are:
- Accept one agreement and reject all others
- Counter all agreements
- Counter one or some agreements and reject one or some agreements
- Reject all agreements
Anytime there is a counter, ask the Seller,
“Are you OK if we never see this offer again?”
Remember – counter offers void all previous
offers.
31
HANDLING MULTIPLE OFFERS
32. Countering Agreements
NEVER have your Seller sign an agreement until all the terms are agreed upon
Counter using one of two methods:
- Change terms in writing and initial changes
- Convey terms to co-op agent in memo form
Use this language when communicating back to co-op agent: “My seller will
reconsider your agreement with the following terms: _____________”
Inform all competing co-op agents how many agreements are still in play and
when you will be re-presenting offers
32
HANDLING MULTIPLE OFFERS
33. Acceptance
Most co-op agents will want to know why their agreement was not accepted.
Never reveal terms of the acceptable agreement. Use the following language:
“My seller decided to accept another offer that they felt had better terms.”
33
HANDLING MULTIPLE OFFERS
35. ABOUT THE PRESENTER
Tom Blefko is a real estate broker with over thirty
years experience in all facets of the residential and
commercial real estate industry including sales,
leasing, office management, property management,
development, construction, and training.
Contact Information: Tom Blefko
Associate Broker
Berkshire Hathaway
Homesale Realty
Office: (717) 267-3222
Cell: (717) 587-6600
E-Mail: TBlefko@Homesale.com