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BENIN, 25 – 28 April 2016 National Broadband Plans

The document discusses benchmarking national broadband plans (NBBP) in 15 countries. It analyzes the scope, targets, implementation, and tracking of NBBPs. The scope section compares the breadth and depth of countries' broadband goals, including supply-side infrastructure targets and demand-side adoption targets across sectors like education and health. The targets section evaluates countries' goals for connectivity, noting variability in defining demand-side targets. Implementation approaches range from centralized masterplans to separate sectoral plans, with varying levels of government and private sector involvement.

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learnings from national broadband plan implementations benchmarking NBBP in 15 countries 2014 Rene Summer ■ Director Government & Industry Relations ■ Ericsson ■ Benin ■ April 2016
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 2 Mobile broadband fastest growing technology SOURCE: ITU Years to Achieve One Billion Users (from Launch)
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 3 benchmarking NBBP in 15 countries 2014 “background”
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 4 Growth In national Broadband plans (nbbp) SOURCE: ITU World Telecommunication/ICT Regulatory Database
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 5 Scope expansion well beyond the supply side SOURCE: ITU/UNESCO Broadband Commission for Digital Development. Distribution of NBBP 2013 by policy area
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 6 Ericsson Aims Compare National Broadband Plans (NBBP) in terms of: – Scope: ambition of supply and demand side policies – Targeting: objectives of supply and demand side policies – Implementation: how are policies realized – Follow up: progress tracking and corrective actions Why the BENCHMARKING?
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 7 Analytical approach How broadly does a country define its NBBP goals? What kind of outcomes does a country pursue? 1) Deployment 2) Adoption 3) Integration What does a country put in place to ensure implementation?
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 8 Countries researched Qatar South Africa Croatia Finland France Sweden UK South Kora Malaysia Singapore AustraliaBrazil Argentina Chile Costa Rica
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 9 Main sources Country Main source document Other Argentina Argentina Conectada Decrees and sectoral policies Australia National Digital Economy Strategy Brazil Programa Nacional de Banda Larga Decrees and sectoral policies Chile Agenda Digital Imagina Chile Decrees and sectoral policies Costa Rica National Broadband Strategy Digital Social Agreement Croatia Strategy for Broadband Development Implementation Programme Finland Productive and Inventive Finland Broadband for Everyone France Feuille de route du Gouvernment sur le numerique France Tres Haut Debit Malaysia National Broadband Initiative Digital Lifestyle Malaysia Qatar National Broadband Plan National ICT plan Singapore Intelligent Nation 2015 Masterplan South Africa South Africa Connect South Korea U-Korea Masterplan Sweden ICT for Everyone Broadband Strategy UK Britain’s Superfast Broadband Future Government Digital Strategy
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 10 Research structure SCOPE TARGETS IMPLEMENTATION TRACKING
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 11 benchmarking NBBP in 15 countries 2014 “SCOPE”
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 12 Scoping Targets Conceptualizing national ambition Reach Level of ambition /stretch! How far away are the goals from the current national situation? Depth Reality of ambition How detailed and well defined are the goals? (Outcomes) Breadth Width of ambition How wide reaching are the goals: supply / demand side, sectors, etc?
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 13 targets that Maximize impact Deployment → Adoption → Integration REACH BREADTH DEPTH INFRASTRUCTURE CONNECTIVITY ADOPTION CHANGE IMPACT PYRAMID Causality >
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 14 NOT ALL PLANS ARE CREATED EQUAL Area Number of countries Infrastructure (Deployment) Connectivity (adoption of BB) Integration (demand) How ambitious are the targets? Which sectors are covered? How clear are the targets, what will be done, by whom? Most of the variance in plans found In the targets concerning adoption and Change i.e. integration of ICT
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 15 benchmarking NBBP in 15 countries 2014 “TARGETS”
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 16 principles of a good target It should be the same for NBBP plan targets: Poorly defined, unclear, over-ambitious targets are highly likely to lead to failure “Not everything that can be counted counts, and not everything that counts can be counted” Albert Einstein but also very important to retain a broader view... ACTIVITIES PROGRESS Measurable More qualitative ≠ integrated approach likely to be most effective
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 17 Different types of targets Overall targets Supply side targets Demand side targets Not always set Most variable Tend to be broad in aim Often politically driven Measurable and not measurable Funding: • Headlines but few details Organisation: • Minimal (unless “masterplan”) Infrastructure: access / backbone Different technologies (wireless) New national BB networks Enabling measures (planning) Funding: • Varies but often public funds Organisation: • Strong tendency for government involvement Targets aiming to increase ICT intensity outside ICT sectors (supply).Considerable variability in demand side targets in terms of: • sector coverage • ambition of goals Funding: • Ranges from direct to minimal Organisation: • Mostly separate sectoral plans, government in facilitative role
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 18 Different types of targets Number 1 in the world to harness infocomm to add value to the economy and society Overall targets Supply side targets Demand side targets Fibre optic backbone covering 1,700 cities to reach 97% of population Various sectoral targets coordinated by central telecoms funding organisation (FONATEL) Per capita GNP >USD 30K Top 20 in quality of life index New national broadband network companies providing wholesale access to fibre Focus on seed funding and facilitation by sectoral public bodies
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 19 Context is important Stage of ICT development Early stages: Infrastructure and connectivity Developing: Driving demand and efficiency Advanced: Concerns about security, privacy Main focus on infrastructure and coverage, with plans to facilitate ICT use across a number of sectors Still focus on infrastructure but with specific demand side targets to ensure important goals achieved Assumed ubiquity and usage. Goals now aim at leveraging capabilities and embedding ICT in society Different stages of Maturity > different targets
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 20 BB infrastructure targets Croatia (2013) Croatia (2015) Finland(2010) Finland (2015)France (2017) and SA (2016) France (2022) Sweden (2015) UK (2015) and Costa Rica (2014) UK (2017) Argentina (2015) and SA (2030) Qatar (2015) Australia (2018) Australia (2018) SA (2016) South Africa (2020) SA (2030) Sweden (2022) EU target (2020) EU country target Non-EU country target Singapore: 1 Gbps for 95% (2012) South Korea: 100 Mbps to 1 Gbps for 100% (2012) Broadbandspeed(Mbps) Population coverage (%)
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 21 Internet take-up Nearly all countries studied have connectivity targets Type of target Countries Access Take-up Special A mixture of different initiatives: • Free public wifi • Universal service • Special measures for elderly • Fiscal incentives • Rural communities
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 22 Internet take-up 40m HH with internet access by 2014 Low cost retail BB packages at BRL 35 /mth (US$15) available in all municipalities Fiscal incentives for smartphones (30% of retail price) and tablets (35%) BB access as a universal service, guaranteeing 1 Mbps access to all Top five OECD countries for HH broadband connectivity by 2020 Digital communities hub programme Broadband for seniors programme 50% HH fixed and wireless BB penetration (2 Mbps) by 2010 75% HH fixed and wireless BB penetration (2 Mbps) by 2015 Community BB telecentres, 1m notebooks distributed to low income students 90% BB usage in all homes 100% computer ownership in all homes with school-age children PCs and BB access for low income HHs, training for seniors and disabled 46m mobile subscribers with 1-2 Mbps by 2013 Subsidised PCs for low earners and free internet access centres in remote areas Free and subsidised internet education programme
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 23 Demand-side targets proxy for Integration Sectors Number of countries
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 24 E-government targets Country Information online Connect Gov. offices Emails not letters Online transactions User e-ID Argentina Australia ✔ ✔ ✔ ✔ Brazil ✔ ✔ Chile ✔ ✔ Costa Rica Croatia ✔ ✔ ✔ Finland France ✔ Malaysia ✔ ✔ ✔ Qatar ✔ ✔ ✔ Singapore ✔ South Africa South Korea ✔ ✔ ✔ ✔ Sweden ✔ ✔ UK ✔ ✔ ✔
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 25 E-government targets • Digitisation of public information • Online tax returns and e-payment • E-procurement service for government • Interconnection of public financial systems • Official notices to be sent by email • Government to be digital by default • Define integrated framework for management of electronic records • Develop e-government services for transient workers via mobile • Ratify data privacy law Implementation methodology
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 26 Education targets Country Connecting schools Equipment provision Skills and training Online courses Other Argentina ✔ ✔ Australia ✔ ✔ ✔ ✔ Brazil ✔ Chile ✔ ✔ Costa Rica ✔ Croatia ✔ ✔ Finland ✔ ✔ France ✔ Malaysia ✔ ✔ ✔ Qatar ✔ ✔ Singapore ✔ ✔ ✔ South Africa ✔ ✔ South Korea ✔ ✔ ✔ ✔ Sweden ✔ UK
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 27 Education targets • 100% of schools connected to broadband by 2020 • 60,000 PCs delivered to schools in 2014 • Provision of ICT training • 80% of schools to have 4 Mbps internet connection • 80% of schools to be connected to virtual e-learning programme • Training to support use of ICT • Universities and higher education establishments to have internet connectivity • Computers for all secondary school students, training for parents and teachers • Online education and skills programme • Tele-education development Implementation methodology
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 28 Health targets Country Connecting hospitals Health records Remote health centres Telemedicine Other Argentina Australia ✔ ✔ ✔ ✔ Brazil ✔ ✔ ✔ Chile Costa Rica ✔ Croatia Finland France ✔ ✔ Malaysia ✔ ✔ Qatar ✔ Singapore ✔ ✔ South Africa ✔ South Korea Sweden ✔ ✔ UK
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 29 Health targets • Digital hospital programme to improve information systems and coordination • Digital care programme to ensure end to end management of patients as in and out patients • Structured medical records • National prescription database • Development of innovative solutions for healthcare • Authorisation and security systems to govern exchange of patient information • Establish e-health centres to serve public health facilities in 3,266 municipalities by end 2013 • Telemedicine development, introduction of IT health systems • IT training for health professionals Implementation methodology
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 30 benchmarking NBBP in 15 countries 2014 “IMPLEMENTATION”
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 31 Different beliefs concerning government action Government involvement More control, more cost (public funds) More market initiative, private capital Fully government financed and controlled initiative Completely private sector financed and operated initiative Government inputs: seed funding, facilitation, pilots No single right answer: It depends on the sector, the targets and the market context In practice, countries’ approaches range across the whole spectrum Government focusFocus on private More private More Government
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 32 Different implementation approaches Build the network Leave demand to the market Build the network and demand, especially in key sectors central or closely integrated plan series of separate plans How much coordination? Central “masterplan“ driven by Ministry, with main and cascading sectoral targets Three main plans and a series of individual plans, based on type of initiative and sector Original (pre 2011) approach Trusting current state of ICT readiness
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 33 Key supply side policy implementation considerations BUSINESS MODELTECHNOLOGY SOLUTION COVERAGE GAP EXISTING INFRASTRUCTURE SOURCE: BB Commission Working Together to Connect the World by 2020
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 34 Supply side Economics of “ICT” Infrastructure SOURCE: Ofcom Next Generation Access (NGA) consultations; Booz & Company analysis 2009. Application Service Provider Active Coms. Service Provider Passive Infrastructure Provider Typical Elements Share of Investment Competition intensity Pay-back time Mast, ducts, fiber Switching & Routing Application & Content 5% 25% 70% High Medium Low 1-2 years 5-7 years 12-15 years
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 35  A solutions need to be found for each step of the broad band supply chain. Bandwidth needs to be available through out all the way to the Access Network. The Access Network makes up a significant share of total network investments.  Different network operating models and regulatory innervations are available. Broadband supply chain International Connectivity Access Network National Backbone Metropolitan Network
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 36 Network business models › RSP = Retail Service Provider, providing the services › B.W. = Bandwidth Wholesaler, investing in and operating the active layer › I.O. = Infrastructure Operator, investing in and operating the passive layer Single Vertical Operator B.W. & I.O. RSP RSP RSP I.O. RSP RSP RSP B.W. B.W. B.W. I.O. RSP & B.W. RSP RSP RSP I.O. B.W.
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 37 ADL 5 MODELS OF supply-side implementations Invest or regulate? SOURCE: Arthur D Little National Fibre Strategies, 2013
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 38 Content of NBBP Policy Document 10 Key ICT policy issues to consider ICT Supply Side “Roll-out” of ICT infrastructure Scarce resource managementMarket Efficiency 3. Spectrum Management1. National Broadband Plans 2. Network Regulation New consumer expectations, value-chain shifts and new business models ICT empowerment for increased innovation and efficiency in industrial sectors ICT Demand Side Privacy Protection & Innovative Uses of Data, Cloud 5. Media & Content Regulation 4. Industrial Internet / Internet of things 6. Data Protection & Data Driven Innovation Horizontal frameworks impacting ICT Supply and Demand side Market access, Digital Services, Cross Border Data Flows, Meta Regulation Investment Incentives, Licensing, Diffusion 8. Trade Policies7. Internet governance 9. IPR Resilient ICT infrastructure and offensive & defensive measures protecting against cyber-attacks 10. Critical infrastructure and Cyber security
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 41 Organizing implementation • Must be there • Not enough (hygiene factor) Buy-in from the top • Critical to success of plan • Co-ordinate, drive, monitor Central co-ordinating body • Required to handle details • Aims and actions must fit plan Specialist departments Not always a single dedicated body but then harder to drive success of plan? Establishing a new dedicated body sends clear signal of intent
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 42 Organizing implementation Central government / Prime minister’s office Special commission Ministry for electronic communications National regulatory authority More likely to be effective in coordinating actions across sectors Tendency for central control for implementation, funding and monitoring Variety of implementation approaches: • central and sectoral programmes • funding models (direct to seed funding) • laws, regulations and policy goals • monitoring still normally done centrally
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 43 NBbP Governance Country X
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 44 Minimizing risks & corruption separation of duties Sponsor Debt Holders Insurance Company Rating Agencies Construction contractor Special Purpose Vehicle Operations and maintenance contractor End users of the infrastructure and services Procuring authority Equity finance Debt finance Debt Insurance Debt Rating Building contract Service contract Contract enforcement Service fees & subsides User fees Services and quality delivered SOURCE: European Investment Bank
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 45 Case study: e-government • Driven by Ministry and NRA • Facilitating legal changes required • Research required into user needs • Interaction between government departments • Driven by central government and ministries • Policy changes • Interaction between government departments • Each government department responsible for its own plans and must publish its own digital strategy • Monitoring by communications ministry • Define integrated framework for management of electronic records • Develop e-government services for transient workers via mobile • Ratify data privacy law • Digitisation of public information • Online tax returns and e-payment • E-procurement service for government • Interconnection of public financial systems • Official notices to be sent by email • Government to be digital by default IMPLEMENTATION
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 46 Case study: education • Universities and higher education establishments to have internet connectivity • Computers for all secondary school students, training for parents and teachers • Online education and skills programme • Tele-education development • National broadband network scheme • Funding: digital education programme • Funding: education and skills programme • Trial to develop material • National Board of student aid, Ministry of Education • Funding: scholarship programme delivering PCs to successful candidates • Funding for ICT training • PPP financing • MYR 1.5bn (USD 468m) contract awarded by Ministry of Education • 100% of schools connected to broadband by 2020 • 60,000 PCs delivered to schools in 2014 • Provision of ICT training • 80% of schools to have 4 Mbps internet connection • 80% of schools to be connected to virtual e-learning programme • Training to support use of ICT IMPLEMENTATION
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 47 Case study: health • Funding from 2007 to 2013 of BRL 182m (USD 77m) • Programme coordinated centrally by Ministry of Health but implemented at state level • Central government programmes as part of national health strategy • Care programme has €80m funding • Part of national e-health strategy – jointly backed • Separate responsibilities for each programme • Test bed for innovation • Funding for authorisation • Establish e-health centres to serve public health facilities in 3,266 municipalities by end 2013 • Telemedicine development, introduction of IT health systems • IT training for health professionals • Digital hospital programme to improve information systems and coordination • Digital care programme to ensure end to end management of patients as in and out patients • Structured medical records • National prescription database • Development of innovative solutions for healthcare • Authorisation and security systems to govern exchange of patient information IMPLEMENTATION
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 48 benchmarking NBBP in 15 countries 2014 “TRACKING”
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 49 Measuring progress Monitoring mechanisms Country Planned Body Publication Interim targets Argentina ✔ ✔ ✘ ✘ Australia ✔ ✔ ✔ ✘ Brazil ✔ ✔ ✔ ✘ Chile ✘ ✔ ✔ ✘ Costa Rica ✘ ✘ ✔ ✘ Croatia ✔ ✔ ✔ ✘ Finland ✔ (and review) ✔ ✔ ✔ France ✔ ✔ ✔ ✔ Malaysia ✔ ✔ ✔ ✔ Qatar likely likely ? ✘ Singapore ✔ ✔ ✔ ✔ South Africa ✔ ✔ soon ✔ South Korea ✔ ✔ ✔ ✔ Sweden ✔ ✔ ✔ ✔ UK ✔ ✔ ✔ ✘
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 50 Measuring Achievements Market Competition Customer Access Business Access Digital Literacy Public Sector Private Sector LINK IMPACT KPIs TO OUTCOMES THAT MATTER FOR THE CHANGE YOU WANT TO ACHIEVE Qatari NBBP EU Digital Agenda /// CITY INDEX
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 51 benchmarking NBBP in 15 countries 2014 “SUMMARY”
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 52 KEY FINDINGS  Countries at different stages of ICT development tend to have different priorities and scope for their NBBP  Other local factors can also be influential  At face value, all NBBPs seems to cover all levels of ICT targets: infrastructure, connectivity and integration  But looking more closely shows this can be misleading  SMART principles are a good starting point for setting effective targets  But qualitative targets are important too – focus on real progress  Not all countries set overall targets  Demand side targets are most variable in nature  Detailed targets are easier to measure  Central government control and funding is often used but not always necessary  Clear responsibility for coordination and performance monitoring is important  Level of detail in targets and level of government control can reflect the stage of ICT development – more confidence in future success?
NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 53

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BENIN, 25 – 28 April 2016 National Broadband Plans

  • 1.
    learnings from national broadbandplan implementations benchmarking NBBP in 15 countries 2014 Rene Summer ■ Director Government & Industry Relations ■ Ericsson ■ Benin ■ April 2016
  • 2.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 2 Mobile broadband fastest growing technology SOURCE: ITU Years to Achieve One Billion Users (from Launch)
  • 3.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 3 benchmarking NBBP in 15 countries 2014 “background”
  • 4.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 4 Growth In national Broadband plans (nbbp) SOURCE: ITU World Telecommunication/ICT Regulatory Database
  • 5.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 5 Scope expansion well beyond the supply side SOURCE: ITU/UNESCO Broadband Commission for Digital Development. Distribution of NBBP 2013 by policy area
  • 6.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 6 Ericsson Aims Compare National Broadband Plans (NBBP) in terms of: – Scope: ambition of supply and demand side policies – Targeting: objectives of supply and demand side policies – Implementation: how are policies realized – Follow up: progress tracking and corrective actions Why the BENCHMARKING?
  • 7.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 7 Analytical approach How broadly does a country define its NBBP goals? What kind of outcomes does a country pursue? 1) Deployment 2) Adoption 3) Integration What does a country put in place to ensure implementation?
  • 8.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 8 Countries researched Qatar South Africa Croatia Finland France Sweden UK South Kora Malaysia Singapore AustraliaBrazil Argentina Chile Costa Rica
  • 9.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 9 Main sources Country Main source document Other Argentina Argentina Conectada Decrees and sectoral policies Australia National Digital Economy Strategy Brazil Programa Nacional de Banda Larga Decrees and sectoral policies Chile Agenda Digital Imagina Chile Decrees and sectoral policies Costa Rica National Broadband Strategy Digital Social Agreement Croatia Strategy for Broadband Development Implementation Programme Finland Productive and Inventive Finland Broadband for Everyone France Feuille de route du Gouvernment sur le numerique France Tres Haut Debit Malaysia National Broadband Initiative Digital Lifestyle Malaysia Qatar National Broadband Plan National ICT plan Singapore Intelligent Nation 2015 Masterplan South Africa South Africa Connect South Korea U-Korea Masterplan Sweden ICT for Everyone Broadband Strategy UK Britain’s Superfast Broadband Future Government Digital Strategy
  • 10.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 10 Research structure SCOPE TARGETS IMPLEMENTATION TRACKING
  • 11.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 11 benchmarking NBBP in 15 countries 2014 “SCOPE”
  • 12.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 12 Scoping Targets Conceptualizing national ambition Reach Level of ambition /stretch! How far away are the goals from the current national situation? Depth Reality of ambition How detailed and well defined are the goals? (Outcomes) Breadth Width of ambition How wide reaching are the goals: supply / demand side, sectors, etc?
  • 13.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 13 targets that Maximize impact Deployment → Adoption → Integration REACH BREADTH DEPTH INFRASTRUCTURE CONNECTIVITY ADOPTION CHANGE IMPACT PYRAMID Causality >
  • 14.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 14 NOT ALL PLANS ARE CREATED EQUAL Area Number of countries Infrastructure (Deployment) Connectivity (adoption of BB) Integration (demand) How ambitious are the targets? Which sectors are covered? How clear are the targets, what will be done, by whom? Most of the variance in plans found In the targets concerning adoption and Change i.e. integration of ICT
  • 15.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 15 benchmarking NBBP in 15 countries 2014 “TARGETS”
  • 16.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 16 principles of a good target It should be the same for NBBP plan targets: Poorly defined, unclear, over-ambitious targets are highly likely to lead to failure “Not everything that can be counted counts, and not everything that counts can be counted” Albert Einstein but also very important to retain a broader view... ACTIVITIES PROGRESS Measurable More qualitative ≠ integrated approach likely to be most effective
  • 17.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 17 Different types of targets Overall targets Supply side targets Demand side targets Not always set Most variable Tend to be broad in aim Often politically driven Measurable and not measurable Funding: • Headlines but few details Organisation: • Minimal (unless “masterplan”) Infrastructure: access / backbone Different technologies (wireless) New national BB networks Enabling measures (planning) Funding: • Varies but often public funds Organisation: • Strong tendency for government involvement Targets aiming to increase ICT intensity outside ICT sectors (supply).Considerable variability in demand side targets in terms of: • sector coverage • ambition of goals Funding: • Ranges from direct to minimal Organisation: • Mostly separate sectoral plans, government in facilitative role
  • 18.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 18 Different types of targets Number 1 in the world to harness infocomm to add value to the economy and society Overall targets Supply side targets Demand side targets Fibre optic backbone covering 1,700 cities to reach 97% of population Various sectoral targets coordinated by central telecoms funding organisation (FONATEL) Per capita GNP >USD 30K Top 20 in quality of life index New national broadband network companies providing wholesale access to fibre Focus on seed funding and facilitation by sectoral public bodies
  • 19.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 19 Context is important Stage of ICT development Early stages: Infrastructure and connectivity Developing: Driving demand and efficiency Advanced: Concerns about security, privacy Main focus on infrastructure and coverage, with plans to facilitate ICT use across a number of sectors Still focus on infrastructure but with specific demand side targets to ensure important goals achieved Assumed ubiquity and usage. Goals now aim at leveraging capabilities and embedding ICT in society Different stages of Maturity > different targets
  • 20.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 20 BB infrastructure targets Croatia (2013) Croatia (2015) Finland(2010) Finland (2015)France (2017) and SA (2016) France (2022) Sweden (2015) UK (2015) and Costa Rica (2014) UK (2017) Argentina (2015) and SA (2030) Qatar (2015) Australia (2018) Australia (2018) SA (2016) South Africa (2020) SA (2030) Sweden (2022) EU target (2020) EU country target Non-EU country target Singapore: 1 Gbps for 95% (2012) South Korea: 100 Mbps to 1 Gbps for 100% (2012) Broadbandspeed(Mbps) Population coverage (%)
  • 21.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 21 Internet take-up Nearly all countries studied have connectivity targets Type of target Countries Access Take-up Special A mixture of different initiatives: • Free public wifi • Universal service • Special measures for elderly • Fiscal incentives • Rural communities
  • 22.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 22 Internet take-up 40m HH with internet access by 2014 Low cost retail BB packages at BRL 35 /mth (US$15) available in all municipalities Fiscal incentives for smartphones (30% of retail price) and tablets (35%) BB access as a universal service, guaranteeing 1 Mbps access to all Top five OECD countries for HH broadband connectivity by 2020 Digital communities hub programme Broadband for seniors programme 50% HH fixed and wireless BB penetration (2 Mbps) by 2010 75% HH fixed and wireless BB penetration (2 Mbps) by 2015 Community BB telecentres, 1m notebooks distributed to low income students 90% BB usage in all homes 100% computer ownership in all homes with school-age children PCs and BB access for low income HHs, training for seniors and disabled 46m mobile subscribers with 1-2 Mbps by 2013 Subsidised PCs for low earners and free internet access centres in remote areas Free and subsidised internet education programme
  • 23.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 23 Demand-side targets proxy for Integration Sectors Number of countries
  • 24.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 24 E-government targets Country Information online Connect Gov. offices Emails not letters Online transactions User e-ID Argentina Australia ✔ ✔ ✔ ✔ Brazil ✔ ✔ Chile ✔ ✔ Costa Rica Croatia ✔ ✔ ✔ Finland France ✔ Malaysia ✔ ✔ ✔ Qatar ✔ ✔ ✔ Singapore ✔ South Africa South Korea ✔ ✔ ✔ ✔ Sweden ✔ ✔ UK ✔ ✔ ✔
  • 25.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 25 E-government targets • Digitisation of public information • Online tax returns and e-payment • E-procurement service for government • Interconnection of public financial systems • Official notices to be sent by email • Government to be digital by default • Define integrated framework for management of electronic records • Develop e-government services for transient workers via mobile • Ratify data privacy law Implementation methodology
  • 26.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 26 Education targets Country Connecting schools Equipment provision Skills and training Online courses Other Argentina ✔ ✔ Australia ✔ ✔ ✔ ✔ Brazil ✔ Chile ✔ ✔ Costa Rica ✔ Croatia ✔ ✔ Finland ✔ ✔ France ✔ Malaysia ✔ ✔ ✔ Qatar ✔ ✔ Singapore ✔ ✔ ✔ South Africa ✔ ✔ South Korea ✔ ✔ ✔ ✔ Sweden ✔ UK
  • 27.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 27 Education targets • 100% of schools connected to broadband by 2020 • 60,000 PCs delivered to schools in 2014 • Provision of ICT training • 80% of schools to have 4 Mbps internet connection • 80% of schools to be connected to virtual e-learning programme • Training to support use of ICT • Universities and higher education establishments to have internet connectivity • Computers for all secondary school students, training for parents and teachers • Online education and skills programme • Tele-education development Implementation methodology
  • 28.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 28 Health targets Country Connecting hospitals Health records Remote health centres Telemedicine Other Argentina Australia ✔ ✔ ✔ ✔ Brazil ✔ ✔ ✔ Chile Costa Rica ✔ Croatia Finland France ✔ ✔ Malaysia ✔ ✔ Qatar ✔ Singapore ✔ ✔ South Africa ✔ South Korea Sweden ✔ ✔ UK
  • 29.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 29 Health targets • Digital hospital programme to improve information systems and coordination • Digital care programme to ensure end to end management of patients as in and out patients • Structured medical records • National prescription database • Development of innovative solutions for healthcare • Authorisation and security systems to govern exchange of patient information • Establish e-health centres to serve public health facilities in 3,266 municipalities by end 2013 • Telemedicine development, introduction of IT health systems • IT training for health professionals Implementation methodology
  • 30.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 30 benchmarking NBBP in 15 countries 2014 “IMPLEMENTATION”
  • 31.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 31 Different beliefs concerning government action Government involvement More control, more cost (public funds) More market initiative, private capital Fully government financed and controlled initiative Completely private sector financed and operated initiative Government inputs: seed funding, facilitation, pilots No single right answer: It depends on the sector, the targets and the market context In practice, countries’ approaches range across the whole spectrum Government focusFocus on private More private More Government
  • 32.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 32 Different implementation approaches Build the network Leave demand to the market Build the network and demand, especially in key sectors central or closely integrated plan series of separate plans How much coordination? Central “masterplan“ driven by Ministry, with main and cascading sectoral targets Three main plans and a series of individual plans, based on type of initiative and sector Original (pre 2011) approach Trusting current state of ICT readiness
  • 33.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 33 Key supply side policy implementation considerations BUSINESS MODELTECHNOLOGY SOLUTION COVERAGE GAP EXISTING INFRASTRUCTURE SOURCE: BB Commission Working Together to Connect the World by 2020
  • 34.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 34 Supply side Economics of “ICT” Infrastructure SOURCE: Ofcom Next Generation Access (NGA) consultations; Booz & Company analysis 2009. Application Service Provider Active Coms. Service Provider Passive Infrastructure Provider Typical Elements Share of Investment Competition intensity Pay-back time Mast, ducts, fiber Switching & Routing Application & Content 5% 25% 70% High Medium Low 1-2 years 5-7 years 12-15 years
  • 35.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 35  A solutions need to be found for each step of the broad band supply chain. Bandwidth needs to be available through out all the way to the Access Network. The Access Network makes up a significant share of total network investments.  Different network operating models and regulatory innervations are available. Broadband supply chain International Connectivity Access Network National Backbone Metropolitan Network
  • 36.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 36 Network business models › RSP = Retail Service Provider, providing the services › B.W. = Bandwidth Wholesaler, investing in and operating the active layer › I.O. = Infrastructure Operator, investing in and operating the passive layer Single Vertical Operator B.W. & I.O. RSP RSP RSP I.O. RSP RSP RSP B.W. B.W. B.W. I.O. RSP & B.W. RSP RSP RSP I.O. B.W.
  • 37.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 37 ADL 5 MODELS OF supply-side implementations Invest or regulate? SOURCE: Arthur D Little National Fibre Strategies, 2013
  • 38.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 38 Content of NBBP Policy Document 10 Key ICT policy issues to consider ICT Supply Side “Roll-out” of ICT infrastructure Scarce resource managementMarket Efficiency 3. Spectrum Management1. National Broadband Plans 2. Network Regulation New consumer expectations, value-chain shifts and new business models ICT empowerment for increased innovation and efficiency in industrial sectors ICT Demand Side Privacy Protection & Innovative Uses of Data, Cloud 5. Media & Content Regulation 4. Industrial Internet / Internet of things 6. Data Protection & Data Driven Innovation Horizontal frameworks impacting ICT Supply and Demand side Market access, Digital Services, Cross Border Data Flows, Meta Regulation Investment Incentives, Licensing, Diffusion 8. Trade Policies7. Internet governance 9. IPR Resilient ICT infrastructure and offensive & defensive measures protecting against cyber-attacks 10. Critical infrastructure and Cyber security
  • 39.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 41 Organizing implementation • Must be there • Not enough (hygiene factor) Buy-in from the top • Critical to success of plan • Co-ordinate, drive, monitor Central co-ordinating body • Required to handle details • Aims and actions must fit plan Specialist departments Not always a single dedicated body but then harder to drive success of plan? Establishing a new dedicated body sends clear signal of intent
  • 40.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 42 Organizing implementation Central government / Prime minister’s office Special commission Ministry for electronic communications National regulatory authority More likely to be effective in coordinating actions across sectors Tendency for central control for implementation, funding and monitoring Variety of implementation approaches: • central and sectoral programmes • funding models (direct to seed funding) • laws, regulations and policy goals • monitoring still normally done centrally
  • 41.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 43 NBbP Governance Country X
  • 42.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 44 Minimizing risks & corruption separation of duties Sponsor Debt Holders Insurance Company Rating Agencies Construction contractor Special Purpose Vehicle Operations and maintenance contractor End users of the infrastructure and services Procuring authority Equity finance Debt finance Debt Insurance Debt Rating Building contract Service contract Contract enforcement Service fees & subsides User fees Services and quality delivered SOURCE: European Investment Bank
  • 43.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 45 Case study: e-government • Driven by Ministry and NRA • Facilitating legal changes required • Research required into user needs • Interaction between government departments • Driven by central government and ministries • Policy changes • Interaction between government departments • Each government department responsible for its own plans and must publish its own digital strategy • Monitoring by communications ministry • Define integrated framework for management of electronic records • Develop e-government services for transient workers via mobile • Ratify data privacy law • Digitisation of public information • Online tax returns and e-payment • E-procurement service for government • Interconnection of public financial systems • Official notices to be sent by email • Government to be digital by default IMPLEMENTATION
  • 44.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 46 Case study: education • Universities and higher education establishments to have internet connectivity • Computers for all secondary school students, training for parents and teachers • Online education and skills programme • Tele-education development • National broadband network scheme • Funding: digital education programme • Funding: education and skills programme • Trial to develop material • National Board of student aid, Ministry of Education • Funding: scholarship programme delivering PCs to successful candidates • Funding for ICT training • PPP financing • MYR 1.5bn (USD 468m) contract awarded by Ministry of Education • 100% of schools connected to broadband by 2020 • 60,000 PCs delivered to schools in 2014 • Provision of ICT training • 80% of schools to have 4 Mbps internet connection • 80% of schools to be connected to virtual e-learning programme • Training to support use of ICT IMPLEMENTATION
  • 45.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 47 Case study: health • Funding from 2007 to 2013 of BRL 182m (USD 77m) • Programme coordinated centrally by Ministry of Health but implemented at state level • Central government programmes as part of national health strategy • Care programme has €80m funding • Part of national e-health strategy – jointly backed • Separate responsibilities for each programme • Test bed for innovation • Funding for authorisation • Establish e-health centres to serve public health facilities in 3,266 municipalities by end 2013 • Telemedicine development, introduction of IT health systems • IT training for health professionals • Digital hospital programme to improve information systems and coordination • Digital care programme to ensure end to end management of patients as in and out patients • Structured medical records • National prescription database • Development of innovative solutions for healthcare • Authorisation and security systems to govern exchange of patient information IMPLEMENTATION
  • 46.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 48 benchmarking NBBP in 15 countries 2014 “TRACKING”
  • 47.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 49 Measuring progress Monitoring mechanisms Country Planned Body Publication Interim targets Argentina ✔ ✔ ✘ ✘ Australia ✔ ✔ ✔ ✘ Brazil ✔ ✔ ✔ ✘ Chile ✘ ✔ ✔ ✘ Costa Rica ✘ ✘ ✔ ✘ Croatia ✔ ✔ ✔ ✘ Finland ✔ (and review) ✔ ✔ ✔ France ✔ ✔ ✔ ✔ Malaysia ✔ ✔ ✔ ✔ Qatar likely likely ? ✘ Singapore ✔ ✔ ✔ ✔ South Africa ✔ ✔ soon ✔ South Korea ✔ ✔ ✔ ✔ Sweden ✔ ✔ ✔ ✔ UK ✔ ✔ ✔ ✘
  • 48.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 50 Measuring Achievements Market Competition Customer Access Business Access Digital Literacy Public Sector Private Sector LINK IMPACT KPIs TO OUTCOMES THAT MATTER FOR THE CHANGE YOU WANT TO ACHIEVE Qatari NBBP EU Digital Agenda /// CITY INDEX
  • 49.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 51 benchmarking NBBP in 15 countries 2014 “SUMMARY”
  • 50.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 52 KEY FINDINGS  Countries at different stages of ICT development tend to have different priorities and scope for their NBBP  Other local factors can also be influential  At face value, all NBBPs seems to cover all levels of ICT targets: infrastructure, connectivity and integration  But looking more closely shows this can be misleading  SMART principles are a good starting point for setting effective targets  But qualitative targets are important too – focus on real progress  Not all countries set overall targets  Demand side targets are most variable in nature  Detailed targets are easier to measure  Central government control and funding is often used but not always necessary  Clear responsibility for coordination and performance monitoring is important  Level of detail in targets and level of government control can reflect the stage of ICT development – more confidence in future success?
  • 51.
    NBBP BENCHMARK STUDY| Public | © Ericsson AB 2016 | 2016-04-15 | Page 53