SlideShare a Scribd company logo
AE 492 Seminar
                               Presented by
                         Teerapong Khompaengyot




Tuesday, March 2, 2010
! The study of social networking: a
                         quantitative and qualitative research
                         report into SWOT analysis toward
                         behavior and use




Tuesday, March 2, 2010
Rationale
                         -The nature of human
                         -communities, families, settlements, religion, organization
                         -virtual community
                         -media and transaction
                         -high competitive in business
                         -latest information




Tuesday, March 2, 2010
Objectives




Tuesday, March 2, 2010
Significance of Problem
                         -opportunities
                         -experience
                         -Cyber world
                         -propagating
                         -people




Tuesday, March 2, 2010
Scope and Limitation




Tuesday, March 2, 2010
Target groups

                              Investor    Team operator


                                male and Female


                         SN



Tuesday, March 2, 2010
Definition
                         -Social Network
                          -E-marketing
                              -Blog




Tuesday, March 2, 2010
Tuesday, March 2, 2010
Tuesday, March 2, 2010
Tuesday, March 2, 2010
Tuesday, March 2, 2010
Tuesday, March 2, 2010
Tuesday, March 2, 2010
Theories Principle




Tuesday, March 2, 2010
Red & Blue Ocean




Tuesday, March 2, 2010
Michael Porter , who found BO. theory



Tuesday, March 2, 2010
W. Chan Kim and His wife who
                               found RO. Theory


Tuesday, March 2, 2010
-Opportunity for highly profitable growth
                         -BO. from RO.
                         -result
                         strategic position




Tuesday, March 2, 2010
Consumerʼs
                          Behavior
                           (Kotler)




Tuesday, March 2, 2010
-6Ws and 1H; who, what , why, who,
                         when, where, how

                         -7Os; occupation, object, objectives,
                         organization, occasions, outlets, and
                         operation




Tuesday, March 2, 2010
Marketing Mix (7pʼs)(Lovelock and
                                    Patterson)




Tuesday, March 2, 2010
SWOT Analysis (QuickMBA)




Tuesday, March 2, 2010
Methodology
                             -Subject
                           -Instrument
                         -Data collecting
                          -Data analysis




Tuesday, March 2, 2010
Subject




Tuesday, March 2, 2010
Target groups (200)

                         Investor    Team operator

                           male and Female



                               SN



Tuesday, March 2, 2010
Instrument




Tuesday, March 2, 2010
General info./
                                          Questionnaire
                         Demography
                                                          Customer behavior




Tuesday, March 2, 2010
Data Collection




Tuesday, March 2, 2010
-Primary Data
                         -Secondary Data




Tuesday, March 2, 2010
Data Analysis




Tuesday, March 2, 2010
CCDAS Scale

                                 An interval of      Level of important
                                   average
                              3.00-4.00             High
                              2.00-2.99             Moderate
                              1.00-1.99             Fairly
                              0.00-0.99             Poor


                               Level of important            Score
                              Never                 1
                              Rarely                2
                              Fairly often          3
                              Nearly Always         4

Tuesday, March 2, 2010
Results




Tuesday, March 2, 2010
General Information




Tuesday, March 2, 2010
Genders


                  38%
                               Male   Female

                         62%




Tuesday, March 2, 2010
Ages
                               2%
                                3%
                         16%



                                                  10 - 20   21 - 40
                                                  41 - 60   61 +



                                     79%




Tuesday, March 2, 2010
Socio-economic
                              status
                         10%
                                14%
                   5%
                                            150 - 300 $ (5,000 - 10,000 Baht)
                                            301 - 750 $ (10,000 - 25,000 Baht)
            16%                             751 - 1,500 $ (25,001 - 50,000 Baht)
                                            1,501 - 2,200 $ (50,001 - 75,000 Baht)
                                            2,201 - 3,0000 $ (75,001 - 100,000 Baht)
                                      24%
                                            3,001 $ + (100,000 Baht +)



                          31%




Tuesday, March 2, 2010
Occupations
                         8%
                  11%




                              81%

                                    Business owner
                                    Team operator of social networking website
                                    Other


Tuesday, March 2, 2010
Nationalities

                               1%5%
                                      6%
                                        1%
                                         3%   North America
                                              Europe
                                              Australia and Oceania
                                              South America
                                              Asia
                                              Africa



                         84%




Tuesday, March 2, 2010
Customer Behavior




Tuesday, March 2, 2010
Tools in SN use

                           1%
                   27%                 PC       MAC
                                 35%   Laptop   Smartphone
                                       Other



                         29%    8%




Tuesday, March 2, 2010
SN Sites
          200




          150




          100




           50




            0
                 Facebook   Twitter   YouTube   MySpace    Hi5    Friendster Blogger.com   Flikr   Bebo   Multiply   Windows LiveGoogle Buzz   Other




                                                          Quantities               Percentage


Tuesday, March 2, 2010
Periods of time to have used
                         social networking websites


                           3%
                                9%
                                           Less than a month
                                     10%   1 - 6 months
       42%
                                           6 month to years
                                           1 - 2 years
                                           2 - 3 years
                                 22%       3 years over
                         14%


Tuesday, March 2, 2010
The frequency in using
                           social networking


                                 21%
                    42%                  1 - 4 hrs
                                         5 - 8 hrs
                                         9 - 12 hrs
                                  23%    13 hrs +
                           14%



Tuesday, March 2, 2010
The frequency in using
                           social networking


                            6%
                                 13%    0 - 10 hrs    11 - 20 hrs
                                        21 - 30 hrs   31 - 40 hrs
                                        41 hrs +
                 55%              14%

                             12%



Tuesday, March 2, 2010
The duration in using
                               social networking


                                12%        1.00 - 6.00AM
                         35%               6.01 - 12.00AM
                                     18%   12.01 - 18.00PM
                                           18.01 - 24.00PM

                               35%



Tuesday, March 2, 2010
The amount of connection(friends) in using
                               social networking websites




                                 5%
                                      8%
                                                   Less than 10   10 - 49
                                           11%     50 - 99        100 - 200
                                                   201 +
                         56%

                                       20%




Tuesday, March 2, 2010
The amount of communities /
                groups in using social networking


                                       15%       6%


                                 10%




                                                      69%




                               None     1 - 10        11 - 20   21 - 50




Tuesday, March 2, 2010
The frequency in logging on with
                         social networking websites


                                 2%4%
                               5%

                                              I’m regularly logged on
                         20%                  Several times a day
                                              Once in few days
                                              Once a week
                                              Occasionally
                                        69%




Tuesday, March 2, 2010
Type of people who speak on
                             social networking websites

                          Groups of people             Mean         STD.             Level

                         Close friends          3.47          0.88767754    High

                         Co-workers             3.19          0.937172053   High

                         Family                 2.51          1.215436725   Moderate

                         Friends                3.42          0.752616875   High

                         People that live far   2.38          1.105309252   Moderate
                         away


                         Strangers / people     1.77          0.960056531   Fairly
                         you do not already
                         know


                         Total                  2.77          0.170525465   Moderate


Tuesday, March 2, 2010
The reason why people do not
                     use social networking websites



                               1%
                         13%
                                          To serve the Internet
                3%                        I am not interested in joining social networking sites
                                          I joined it once but i don’t enjoy doing it
                                          It’s against my religion
            17%                           I don’t know to join the social networking sites
                                    53%   Other


                         13%




Tuesday, March 2, 2010
The reason in social networking websites
                                                 use


                            0%
                          5% 8%                        Find some information
                    4%                                 Get opinions
                  4%                  7%               Entertain yourself
                4%                                     Socialize
                                           8%          Stay up-to-date with friend's life
             6%
                                                       Share your experience
            5%                                         Communicate with family and friends
                                            8%         Because it is convenient than Phone/ Email
              6%                                       Share Videos/ Pictures
                                           6%          Make new friends
                    6%                                 Relationship
                                      6%               Keep up-to-date with social events
                         6%
                              5% 6%                    Friends use the site
                                                       Ease to register
                                                       Ease to register
                                                       Can edit privacy settings
                                                       do the business
                                                       Other


Tuesday, March 2, 2010
Conclusion & Suggestion
                           -result of the study




Tuesday, March 2, 2010
who                 Why
                    -21-40                                             when
                                        friends                 12.00PM - 12.00 AM
                     Asia               groups
                   Investor                                         regularly on
                   25001 -
                    50000


                                                                           who
            What                               7Ws 1H                  close friend
             PC                                                        Friends over
             FB                                                            200
            3YR                                                        1-10 Groups
        13 hrs +/day
       41 hrs + / week
                                  where               How
                              Social network        entertain
                                                     opinion
                                                  information



Tuesday, March 2, 2010
S                                  W
      -spread widely                   -Ignorance in SN
     -friends / groups                   -just serve the
          -no fee                            Internet

                          SWOT of SN
             O                                 T
       -hard to use                          -info.
      -not fulfill the -                   -entertain
      customer need                        -opinion
                                         -transaction
                                          -response
Tuesday, March 2, 2010
Thank you




Tuesday, March 2, 2010

More Related Content

Viewers also liked

Problemas mecánicanica vectorial 3 d
Problemas mecánicanica vectorial 3 dProblemas mecánicanica vectorial 3 d
Problemas mecánicanica vectorial 3 d
Superior international
 
2014 Hurricane Season
2014 Hurricane Season2014 Hurricane Season
taller en Fontana
taller en Fontanataller en Fontana
taller en Fontana
marumarsico
 
Cpsp the product market portfolio
Cpsp the product market portfolioCpsp the product market portfolio
Cpsp the product market portfolio
Prof Patrick McNamee
 
Healthcare and social media infographic
Healthcare and social media infographicHealthcare and social media infographic
Healthcare and social media infographic
Professor Eric K. Noji, M.D., MPH, DTMH(Lon), FRCP(UK)hon
 
Cpsp chapter 1 what is strategic management?
Cpsp chapter 1 what is strategic management?Cpsp chapter 1 what is strategic management?
Cpsp chapter 1 what is strategic management?
Prof Patrick McNamee
 
Arquitecturaclienteservidor
ArquitecturaclienteservidorArquitecturaclienteservidor
Arquitecturaclienteservidor
Fernando Solis
 
T-Cover Brochure 2011
T-Cover Brochure 2011T-Cover Brochure 2011
T-Cover Brochure 2011
Creabuild
 
Law of the chain
Law of the chainLaw of the chain
Twin earthquakes hit Western China Today 22 July 2013
Twin earthquakes hit Western China Today 22 July 2013Twin earthquakes hit Western China Today 22 July 2013
Twin earthquakes hit Western China Today 22 July 2013
Professor Eric K. Noji, M.D., MPH, DTMH(Lon), FRCP(UK)hon
 
M6.6 earthquake strikes near Ya’an city, Sichuan province, China
M6.6 earthquake strikes near Ya’an city, Sichuan province, ChinaM6.6 earthquake strikes near Ya’an city, Sichuan province, China
M6.6 earthquake strikes near Ya’an city, Sichuan province, China
Professor Eric K. Noji, M.D., MPH, DTMH(Lon), FRCP(UK)hon
 
Most powerful storm in history strikes Philippines
Most powerful storm in history strikes PhilippinesMost powerful storm in history strikes Philippines
Most powerful storm in history strikes Philippines
Professor Eric K. Noji, M.D., MPH, DTMH(Lon), FRCP(UK)hon
 
BREAKING NEWS MAGNITUDE 6.0 QUAKE STRIKES NAPA VALLEY
BREAKING NEWS MAGNITUDE 6.0 QUAKE STRIKES NAPA VALLEYBREAKING NEWS MAGNITUDE 6.0 QUAKE STRIKES NAPA VALLEY
BREAKING NEWS MAGNITUDE 6.0 QUAKE STRIKES NAPA VALLEY
Professor Eric K. Noji, M.D., MPH, DTMH(Lon), FRCP(UK)hon
 
Facilities plan
Facilities planFacilities plan
Facilities planMatt Earl
 
The Art And Science Of Identifying And Eliminating Vulnerabilities
The Art And Science Of Identifying And Eliminating VulnerabilitiesThe Art And Science Of Identifying And Eliminating Vulnerabilities
The Art And Science Of Identifying And Eliminating Vulnerabilities
Professor Eric K. Noji, M.D., MPH, DTMH(Lon), FRCP(UK)hon
 
2009roundup
2009roundup2009roundup
2009roundup
BrianDillon
 
Leadership niagara presence - 2013
Leadership niagara   presence - 2013Leadership niagara   presence - 2013
Leadership niagara presence - 2013
Neil Thornton HBA, MA
 

Viewers also liked (18)

Problemas mecánicanica vectorial 3 d
Problemas mecánicanica vectorial 3 dProblemas mecánicanica vectorial 3 d
Problemas mecánicanica vectorial 3 d
 
2014 Hurricane Season
2014 Hurricane Season2014 Hurricane Season
2014 Hurricane Season
 
taller en Fontana
taller en Fontanataller en Fontana
taller en Fontana
 
Cpsp the product market portfolio
Cpsp the product market portfolioCpsp the product market portfolio
Cpsp the product market portfolio
 
Healthcare and social media infographic
Healthcare and social media infographicHealthcare and social media infographic
Healthcare and social media infographic
 
Cpsp chapter 1 what is strategic management?
Cpsp chapter 1 what is strategic management?Cpsp chapter 1 what is strategic management?
Cpsp chapter 1 what is strategic management?
 
Arquitecturaclienteservidor
ArquitecturaclienteservidorArquitecturaclienteservidor
Arquitecturaclienteservidor
 
T-Cover Brochure 2011
T-Cover Brochure 2011T-Cover Brochure 2011
T-Cover Brochure 2011
 
Law of the chain
Law of the chainLaw of the chain
Law of the chain
 
Twin earthquakes hit Western China Today 22 July 2013
Twin earthquakes hit Western China Today 22 July 2013Twin earthquakes hit Western China Today 22 July 2013
Twin earthquakes hit Western China Today 22 July 2013
 
M6.6 earthquake strikes near Ya’an city, Sichuan province, China
M6.6 earthquake strikes near Ya’an city, Sichuan province, ChinaM6.6 earthquake strikes near Ya’an city, Sichuan province, China
M6.6 earthquake strikes near Ya’an city, Sichuan province, China
 
Most powerful storm in history strikes Philippines
Most powerful storm in history strikes PhilippinesMost powerful storm in history strikes Philippines
Most powerful storm in history strikes Philippines
 
BREAKING NEWS MAGNITUDE 6.0 QUAKE STRIKES NAPA VALLEY
BREAKING NEWS MAGNITUDE 6.0 QUAKE STRIKES NAPA VALLEYBREAKING NEWS MAGNITUDE 6.0 QUAKE STRIKES NAPA VALLEY
BREAKING NEWS MAGNITUDE 6.0 QUAKE STRIKES NAPA VALLEY
 
Facilities plan
Facilities planFacilities plan
Facilities plan
 
Almenar
AlmenarAlmenar
Almenar
 
The Art And Science Of Identifying And Eliminating Vulnerabilities
The Art And Science Of Identifying And Eliminating VulnerabilitiesThe Art And Science Of Identifying And Eliminating Vulnerabilities
The Art And Science Of Identifying And Eliminating Vulnerabilities
 
2009roundup
2009roundup2009roundup
2009roundup
 
Leadership niagara presence - 2013
Leadership niagara   presence - 2013Leadership niagara   presence - 2013
Leadership niagara presence - 2013
 

Similar to Behavior in Social Network Use

Growing and Fostering Software Craftsmanship
Growing and Fostering Software CraftsmanshipGrowing and Fostering Software Craftsmanship
Growing and Fostering Software Craftsmanship
Cory Foy
 
iCrossing - CIM Financial Services Group Presentation
iCrossing - CIM Financial Services Group PresentationiCrossing - CIM Financial Services Group Presentation
iCrossing - CIM Financial Services Group Presentation
Antony Mayfield
 
Pecha Kucha NEACAC
Pecha Kucha NEACACPecha Kucha NEACAC
Pecha Kucha NEACAC
TargetX
 
Cadi 2010 Modulo 4 Outcome Driven Innovation
Cadi 2010   Modulo 4   Outcome Driven InnovationCadi 2010   Modulo 4   Outcome Driven Innovation
Cadi 2010 Modulo 4 Outcome Driven Innovation
InterlubGroup
 
Building a Digital Gameplan for Events
Building a Digital Gameplan for EventsBuilding a Digital Gameplan for Events
Building a Digital Gameplan for Events
Samuel J. Smith
 
“Exploring the Socialnomic Potential of Augmented Reality” #meshed2
“Exploring the Socialnomic Potential of Augmented Reality” #meshed2“Exploring the Socialnomic Potential of Augmented Reality” #meshed2
“Exploring the Socialnomic Potential of Augmented Reality” #meshed2
Mark A.M. Kramer
 
Ethical Leadership
Ethical LeadershipEthical Leadership
Ethical Leadership
Switch On | Thrive Your Future
 
Syndcom
SyndcomSyndcom
Syndcom
ctringham
 
How can airlines optimize social media content for maximum conversion?
How can airlines optimize social media content for maximum conversion?How can airlines optimize social media content for maximum conversion?
How can airlines optimize social media content for maximum conversion?
SimpliFlying
 
Pyschology & Social Media
Pyschology & Social MediaPyschology & Social Media
Pyschology & Social Media
guestd6d5c2
 
Social Media For Museums
Social Media For MuseumsSocial Media For Museums
Social Media For Museums
michellej
 

Similar to Behavior in Social Network Use (11)

Growing and Fostering Software Craftsmanship
Growing and Fostering Software CraftsmanshipGrowing and Fostering Software Craftsmanship
Growing and Fostering Software Craftsmanship
 
iCrossing - CIM Financial Services Group Presentation
iCrossing - CIM Financial Services Group PresentationiCrossing - CIM Financial Services Group Presentation
iCrossing - CIM Financial Services Group Presentation
 
Pecha Kucha NEACAC
Pecha Kucha NEACACPecha Kucha NEACAC
Pecha Kucha NEACAC
 
Cadi 2010 Modulo 4 Outcome Driven Innovation
Cadi 2010   Modulo 4   Outcome Driven InnovationCadi 2010   Modulo 4   Outcome Driven Innovation
Cadi 2010 Modulo 4 Outcome Driven Innovation
 
Building a Digital Gameplan for Events
Building a Digital Gameplan for EventsBuilding a Digital Gameplan for Events
Building a Digital Gameplan for Events
 
“Exploring the Socialnomic Potential of Augmented Reality” #meshed2
“Exploring the Socialnomic Potential of Augmented Reality” #meshed2“Exploring the Socialnomic Potential of Augmented Reality” #meshed2
“Exploring the Socialnomic Potential of Augmented Reality” #meshed2
 
Ethical Leadership
Ethical LeadershipEthical Leadership
Ethical Leadership
 
Syndcom
SyndcomSyndcom
Syndcom
 
How can airlines optimize social media content for maximum conversion?
How can airlines optimize social media content for maximum conversion?How can airlines optimize social media content for maximum conversion?
How can airlines optimize social media content for maximum conversion?
 
Pyschology & Social Media
Pyschology & Social MediaPyschology & Social Media
Pyschology & Social Media
 
Social Media For Museums
Social Media For MuseumsSocial Media For Museums
Social Media For Museums
 

Behavior in Social Network Use

  • 1. AE 492 Seminar Presented by Teerapong Khompaengyot Tuesday, March 2, 2010
  • 2. ! The study of social networking: a quantitative and qualitative research report into SWOT analysis toward behavior and use Tuesday, March 2, 2010
  • 3. Rationale -The nature of human -communities, families, settlements, religion, organization -virtual community -media and transaction -high competitive in business -latest information Tuesday, March 2, 2010
  • 5. Significance of Problem -opportunities -experience -Cyber world -propagating -people Tuesday, March 2, 2010
  • 7. Target groups Investor Team operator male and Female SN Tuesday, March 2, 2010
  • 8. Definition -Social Network -E-marketing -Blog Tuesday, March 2, 2010
  • 16. Red & Blue Ocean Tuesday, March 2, 2010
  • 17. Michael Porter , who found BO. theory Tuesday, March 2, 2010
  • 18. W. Chan Kim and His wife who found RO. Theory Tuesday, March 2, 2010
  • 19. -Opportunity for highly profitable growth -BO. from RO. -result strategic position Tuesday, March 2, 2010
  • 20. Consumerʼs Behavior (Kotler) Tuesday, March 2, 2010
  • 21. -6Ws and 1H; who, what , why, who, when, where, how -7Os; occupation, object, objectives, organization, occasions, outlets, and operation Tuesday, March 2, 2010
  • 22. Marketing Mix (7pʼs)(Lovelock and Patterson) Tuesday, March 2, 2010
  • 24. Methodology -Subject -Instrument -Data collecting -Data analysis Tuesday, March 2, 2010
  • 26. Target groups (200) Investor Team operator male and Female SN Tuesday, March 2, 2010
  • 28. General info./ Questionnaire Demography Customer behavior Tuesday, March 2, 2010
  • 30. -Primary Data -Secondary Data Tuesday, March 2, 2010
  • 32. CCDAS Scale An interval of Level of important average 3.00-4.00 High 2.00-2.99 Moderate 1.00-1.99 Fairly 0.00-0.99 Poor Level of important Score Never 1 Rarely 2 Fairly often 3 Nearly Always 4 Tuesday, March 2, 2010
  • 35. Genders 38% Male Female 62% Tuesday, March 2, 2010
  • 36. Ages 2% 3% 16% 10 - 20 21 - 40 41 - 60 61 + 79% Tuesday, March 2, 2010
  • 37. Socio-economic status 10% 14% 5% 150 - 300 $ (5,000 - 10,000 Baht) 301 - 750 $ (10,000 - 25,000 Baht) 16% 751 - 1,500 $ (25,001 - 50,000 Baht) 1,501 - 2,200 $ (50,001 - 75,000 Baht) 2,201 - 3,0000 $ (75,001 - 100,000 Baht) 24% 3,001 $ + (100,000 Baht +) 31% Tuesday, March 2, 2010
  • 38. Occupations 8% 11% 81% Business owner Team operator of social networking website Other Tuesday, March 2, 2010
  • 39. Nationalities 1%5% 6% 1% 3% North America Europe Australia and Oceania South America Asia Africa 84% Tuesday, March 2, 2010
  • 41. Tools in SN use 1% 27% PC MAC 35% Laptop Smartphone Other 29% 8% Tuesday, March 2, 2010
  • 42. SN Sites 200 150 100 50 0 Facebook Twitter YouTube MySpace Hi5 Friendster Blogger.com Flikr Bebo Multiply Windows LiveGoogle Buzz Other Quantities Percentage Tuesday, March 2, 2010
  • 43. Periods of time to have used social networking websites 3% 9% Less than a month 10% 1 - 6 months 42% 6 month to years 1 - 2 years 2 - 3 years 22% 3 years over 14% Tuesday, March 2, 2010
  • 44. The frequency in using social networking 21% 42% 1 - 4 hrs 5 - 8 hrs 9 - 12 hrs 23% 13 hrs + 14% Tuesday, March 2, 2010
  • 45. The frequency in using social networking 6% 13% 0 - 10 hrs 11 - 20 hrs 21 - 30 hrs 31 - 40 hrs 41 hrs + 55% 14% 12% Tuesday, March 2, 2010
  • 46. The duration in using social networking 12% 1.00 - 6.00AM 35% 6.01 - 12.00AM 18% 12.01 - 18.00PM 18.01 - 24.00PM 35% Tuesday, March 2, 2010
  • 47. The amount of connection(friends) in using social networking websites 5% 8% Less than 10 10 - 49 11% 50 - 99 100 - 200 201 + 56% 20% Tuesday, March 2, 2010
  • 48. The amount of communities / groups in using social networking 15% 6% 10% 69% None 1 - 10 11 - 20 21 - 50 Tuesday, March 2, 2010
  • 49. The frequency in logging on with social networking websites 2%4% 5% I’m regularly logged on 20% Several times a day Once in few days Once a week Occasionally 69% Tuesday, March 2, 2010
  • 50. Type of people who speak on social networking websites Groups of people Mean STD. Level Close friends 3.47 0.88767754 High Co-workers 3.19 0.937172053 High Family 2.51 1.215436725 Moderate Friends 3.42 0.752616875 High People that live far 2.38 1.105309252 Moderate away Strangers / people 1.77 0.960056531 Fairly you do not already know Total 2.77 0.170525465 Moderate Tuesday, March 2, 2010
  • 51. The reason why people do not use social networking websites 1% 13% To serve the Internet 3% I am not interested in joining social networking sites I joined it once but i don’t enjoy doing it It’s against my religion 17% I don’t know to join the social networking sites 53% Other 13% Tuesday, March 2, 2010
  • 52. The reason in social networking websites use 0% 5% 8% Find some information 4% Get opinions 4% 7% Entertain yourself 4% Socialize 8% Stay up-to-date with friend's life 6% Share your experience 5% Communicate with family and friends 8% Because it is convenient than Phone/ Email 6% Share Videos/ Pictures 6% Make new friends 6% Relationship 6% Keep up-to-date with social events 6% 5% 6% Friends use the site Ease to register Ease to register Can edit privacy settings do the business Other Tuesday, March 2, 2010
  • 53. Conclusion & Suggestion -result of the study Tuesday, March 2, 2010
  • 54. who Why -21-40 when friends 12.00PM - 12.00 AM Asia groups Investor regularly on 25001 - 50000 who What 7Ws 1H close friend PC Friends over FB 200 3YR 1-10 Groups 13 hrs +/day 41 hrs + / week where How Social network entertain opinion information Tuesday, March 2, 2010
  • 55. S W -spread widely -Ignorance in SN -friends / groups -just serve the -no fee Internet SWOT of SN O T -hard to use -info. -not fulfill the - -entertain customer need -opinion -transaction -response Tuesday, March 2, 2010