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Basics of PROFIBUS
PROFIBUS in Practice
Jaap Westeneng
Product Manager Asset Management
Two Technologies, One Organization
PROFINET
4.3 million installed
devices, end of 2012
PROFIBUS
More than 40 million
installed devices.
About 5.4 million in the
process industry.
PROFIBUS Nutzer Organisation
(PNO) is an
Regional PI Association (RPA)
and a permanent
PI Support Center (PISC)
(Karlsruhe, Germany):
administers global activities
PROFIBUS International (PI)
49 PI Competence Centers (PICC) in 22 countries
27 Regional PI Associations (RPA) worldwide
11 PI Test laboratories (PITL) worldwide for certification
26 PI Training Center (PITC) worldwide
2010 First certified PA Profile 3.02 device
2008 Specification PROFIBUS PA Profile 3.02
2007 First PROFIBUS Coupler with embedded physical layer
diagnostics
2005 I+M Function implemented for PROFIBUS PA
2004 PROFINET IO based on Real-Time & synchronized real-time
2002 PROFIBUS DP-V2 and PROFINET part of IEC 61158/IEC 61784;
10 profiles available
2001 Presentation of the Ethernet-based PROFINET (CBA)
2000 100,000 PROFIBUS devices in process automation
1999 PROFIsafe – Profile for safety technology,
PROFIdrive – Profile for variable-speed drives
1998 PROFIBUS PA – Profile for process automation
1996 PROFIBUS becomes European Standard EN 50170
1995 1st application in process automation (PA)
1993 PROFIBUS DP becomes DIN 19245 (Part 3)
1991 PROFIBUS becomes DIN 19245 (Part 1 and 2)
Technical Milestones
PROFIBUS Product Spectrum
Remote I/O
Ident systems
Frequency converters
Displays
Image processing
Transmitters
Ranging sensors
PLC
DCS
Industrial PCs
Flow meters
Pressure sensors
Temperature sensors
Encoder
Scada
Analyzers
…
Barcode scanners
Light lattices
HMI
Drives
More than 5,000 products overall from more than 250
manufacturers
Development of Digital Communication
1965 4..20 mA
Analog transmission
of process value
1987
4..20 mA with HART
HART-
Modem
A/D
Analog transmission of process
value and parameters
C C
1991
PROFIBUS DPV0
Digital transmission of
process value
C C
DP
D/A D/A
PROFINET/ PA
PROFINET/PA
Development of Digital Communication
1997
PROFIBUS DPV1 extension
PROFIBUS PA, Profile 2.0
Digital transmission of process
value and parameters
DP
PA
2000
International Standardization
Profile 3.0X
PAM PAM
Integration of fieldbus devices
into Plant Asset Management
DP
PA
2004…
PROFINET / PROFINET IO
PAM PAM
Integration of Industrial Ethernet
into automation environment
PROFINET
PA
What is a fieldbus?
The fundamental task of a fieldbus is to exchange information:
In digital form
With less wiring (unlike point-to-point connections )
with a group of participants (hence “bus”)
In a reliable way
In real time
T T
Communication layers (OSI model)
Weighing
&
Dosing
(RS-485 / Fiber optics / MBP, MBP-IS)
Not in use
PROFIBUS DP (DP -V0, -V1, -V2)
PROFIsafe TimeStamp Redundancy
HART on PROFIBUS
Common application profiles
Specific application profiles
etc.
PA
Devices
RIO
for
PA
PROFIdrive
Encoder
SEMI
Communication technology
Transmission technology
Layer 1
Layer 2
Layer 3-6
Layer 7
MBP =
Manchester
Bus Powered
Commissioning tool
Architecture PROFIBUS DP/PA
PROFIBUS PA
Segment
coupler
T
Process Automation System
PROFIBUS DP
T
T
T
Plant Asset Management System
Comparison PROFIBUS DP/PA
RS 485
9.6 ... 12000 kBit/s
MBP
31.25 kBit/s
PROFIBUS DP
Decentralized
Peripheral
Common DP protocol:
• fast cyclic process data transmission
• acyclic services to access device parameters
• two defined master classes
Physics
MBP = Manchester encoding, Bus powered
Application
PROFIBUS PA
Process Automation
Protocol
PROFIBUS DP
Process Automation System
PROFIBUS DP
T
T
PROFIBUS DP based on line topology
Plant Asset Management
System
PROFIBUS DP
Process Automation System
PROFIBUS DP
T
T
PROFIBUS DP based on line topology
Plant Asset Management
System
PROFIBUS DP / Extension
Segment 3
30 Devices + 2 Rep
Segment 2
30 Devices + 2 Rep
Segment 1
31 Devices + 1 Rep
T
repeater
T
T
T
T
repeater
T
Plant Asset Management
System
PROFIBUS DP
PROFIBUS DP based on star topology
Process Automation System
PROFIBUS DP
T
T
T
T
T
T
T
T
T T
Facts: physical transmission via RS-485
2-wire cable, shielded
5V differential voltage signal
Max. 1200 m line length per segment (depending on
transmission rate)
Max. 5 segments connected via repeater (depending on product type)
Max. 126 addresses possible
Max. 32 nodes per segment
Alternatively fiber optic cable
No reverse-connect protection
A separate power supply is necessary for each device!
PROFIBUS DP maximum line length
Transmission Rate
(kBit/s)
Max Segment Length
(m)
9.6 1200
19.2 1200
45.45 1200
93.75 1200
187.5 1000
500 400
1500 200
3000, 6000, 12000 100
The values refer to Cable Type A
with the following properties:
Impedance 135…165 Ω
Capacity < 30 pf/m
Loop resistance 110 Ω/km
Wire diameter 0.64 mm
Core cross-section > 0.34 mm2
PROFIBUS PA
PROFIBUS PA
Segment
coupler
T
Process Automation System
PROFIBUS DP
T
T
T
Plant Asset Management System
Facts: PROFIBUS PA
Remote power supply and communication
in 2-wire technology (optional intrinsically safe)
Integrated reverse-connect protection possible (e.g. E+H)
Fixed transmission rate of 31.25 kBit/s
Up to 32 participants per segment
(up to 10 for Ex-ia IIC applications)
Line length up to 1900 m
(Ex-ia IIC up to 1000 m)
Asynchronous format
NRZ coding
1 Byte > 11 Bit
(1 start + 8 Bit + 1 Stop + 1
Parity)
Bitrate variable 9.6 Kbit/s to 12
Mbit/s
Synchronous format
Manchester Coding
1 Byte = 8 Bit
Fixed bitrate = 31.25 Kbit/s
Segment Couplers
PROFIBUS PA
RS 485
PROFIBUS DP
Segment Coupler
DP
PA MBP
SIEMENS DP/PA Link
1..5 DP/PA Coupler(s)
IM 153-2
(IM 157 old version)
Pepperl+Fuchs SK3 PROFIBUS Power Hub
Coupling of PROFIBUS DP with PA
PROFIBUS DP:
45.45 kbps … 12 Mbps
Automatic transmission rate detection
Cyclical data interchange over buffer
Transparent
PROFIBUS PA:
Independent cycle
One bus master per segment, very fast
No configuration required
Advanced Diagnostics (More
information in the chapter
diagnostics)
Pepperl+Fuchs Compact PROFIBUS Power Hub
Gateway for PROFIBUS DP/PA
45.45 kbps … 12 Mbps
Transparent – Needs no configuration
Two independent fieldbus segments
Motherboard design
PROCENTEC Combricks
PROFIBUS PA – Profile 3.01
2000
Profile
V3.0
Standard field devices for process automation
Safety
PROFIsafe
for PA
Device diagnostics
Device identification
Condensed
Status
I&M
Functions
Amendments
Separate document
(Consistent with
PROFIsafe)
Profile
V3.01 2004/5
Market Requirements Solution
Up/
Download
Version
Handling
Device Integration
Fast Parameter
Transmission
Profile
V3.02 2008
Different Views of Diagnostics
Asset
Management
Process
Control
Different Views of Diagnostics
Asset
Management
Process
Control
PLC Interface
• BAD
• UNCERTAIN
• GOOD
Status signals according to NE107
Diagnostic Event

Failure Maintenance
request
Check Out of
Specification
Condensed Status & Diagnostic Messages
Host Application,
e.g. Process Control, Maintenance, Condition Monitoring
PROFIBUS
Maintenance
Required Failure
Functional
Check
Out of
Specification
Detailed
Diagnostic Events
Field Devices
PROFIBUS PA – Profile 3.02
2000
Profile
V3.0
Standard field devices for process automation
Safety
PROFIsafe
for PA
Device diagnostics
Device identification
Condensed
Status
I&M
Functions
Amendments
Separate document
(Consistent with
PROFIsafe)
Profile
V3.01 2004/5
Market Requirements Solution
Up/
Download
Version
Handling
Device Integration
Fast Parameter
Transmission
Profile
V3.02 2008
Most important improvement by PA Profile 3.02
Automatic Ident Number Adaptation
(used by cyclic communication)
Easy handling of device exchange during plant runtime
No GSD file exchange necessary
No plant shutdown because of required PLC download
T
T
T
T
Old.gsd
Replacement device.
New type, different
Ident. number
New.gsd
PA Profile GSD vs. manufacturer-specific GSD
The device can either operate
with the manufacturer specific
GSD or with the PROFILE GSD.
Using the PROFILE GSD,
functionalities may remain
unused!
PA Profile 3.x devices are compatible with the:
Manufacturer-specific GSD and the PROFILE GSD!
manufac.
GSD
PROFILE either
or
User benefits
No scaling necessary
Full resolution of process value over
the entire physical measuring range
e.g. Pressure membrane 0-5 bar
4mA
20mA
0bar
5bar
10011010110
0bar
3bar
0bar
5bar
Conventional
Fieldbus
User benefits
5.532 meter
Process Value
11.53mA (= 5.5 meter)
• Higher precision of process value
Conventional Fieldbus
User benefits
One PV per outlet or cable
e.g.
• Density
Several PVs over the bus
• Density
• Temp.
• Flow
• Counter…
Conventional Fieldbus
• Multivariable devices
User benefits
Parameterization
in the field on the device
• Parameterization of field devices via PROFIBUS from operator
station
Conventional Fieldbus
Parameterization
from the control room
User benefits
Diagnostic data
Bidirectional communication (device – PLC/DCS)
Predictive maintenance
Customized diagnostic
Devices offer substitute
process value if device fails
• Empty pipe detection
• Sensor drift
• Dirty pipe, please clean
• Maintenance needed
• ....
Failure Maintenance
request
Check Out of
Specification
00011011010
Cost savings: Maintenance Costs
• Plant and Life Cycle Management
PROFIBUS in Practice
Gen-X Project at DuPont, Dordrecht
Cost reductions and process optimization by digitalization
Gen-X Project DuPont at Dordrecht
DuPont has committed to eliminate the use
of a polymer processing aid in the
Fluoropolymers production facilities before
2015.
(Planned investment 9 million EURO)
To realize this, new facilities for chemical
dosing, waste water - and air abatement
should be installed.
(3 separate projects fully operational before September 1, 2012)
Technology selection based on pilot tests.
(Pilot project executed in 2009)
Automation technology selection to provide
a fully automated plant with high
availability.
Slid Jaap
W t
Gen-X Project
DuPont at Dordrecht, chemical industry.
Full continuous operation 24/7/365.
High availability technical installation.
Siemens PCS7 process automation system.
Endress+Hauser FieldCare Plant Asset
Management system with Fieldgate SFG500
PROFIBUS intelligent access points.
(>> PROFIBUS Device Health Status)
PROCENTEC COMBricks modular repeaters.
(>> PROFIBUS network diagnostics)
Pepperl+Fuchs PROFIBUS DP/PA Gateway with
advanced diagnostics.
(>> PROFIBUS PA network diagnostics)
Gen-X Project
PROFIBUS DP (80 slaves)
Siemens remote IO
Siemens variable speed drives
Festo valve islands
E+H plant access points (MC2)
PROCENTEC modular repeater
PROFIBUS DP/PA
P+F DP/PA Gateway
PROFIBUS PA (200 slaves)
E+H flow
E+H level
E+H pressure
E+H temperature
E+H analyse
Metso valve positioners
Gen-X Project DuPont at Dordrecht
Plant Asset Management at Dordrecht
Project results
Applying Field Network Engineering and Plant asset
management functions have made the project successful.
Marcel Middeldorp adds: “Far-reaching digitalization in
particular has helped us reach the project targets. We have
seen good results with the commissioning and start-up. The
installation is robust and solid. An unwanted malfunction
can now be quickly and efficiently detected. Much more
information becomes available via the installed software
than when using a conventional 4...20mA environment.
Getting used to this new software takes some time and
practice, but fortunately this was only minimal. In a
relatively short time, we have fully commissioned our
installation in Dordrecht and have started production.”
Customer Benefits:
• Remote maintenance
• Assurance of settings
• Easy troubleshooting
• Automatic Notification
• Online network monitoring
• Maintenance workflow
optimization

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Basics_of_Profibus_Profibus_in_Practice_1707437568.pdf

  • 1. Basics of PROFIBUS PROFIBUS in Practice Jaap Westeneng Product Manager Asset Management
  • 2. Two Technologies, One Organization PROFINET 4.3 million installed devices, end of 2012 PROFIBUS More than 40 million installed devices. About 5.4 million in the process industry. PROFIBUS Nutzer Organisation (PNO) is an Regional PI Association (RPA) and a permanent PI Support Center (PISC) (Karlsruhe, Germany): administers global activities
  • 3. PROFIBUS International (PI) 49 PI Competence Centers (PICC) in 22 countries 27 Regional PI Associations (RPA) worldwide 11 PI Test laboratories (PITL) worldwide for certification 26 PI Training Center (PITC) worldwide
  • 4. 2010 First certified PA Profile 3.02 device 2008 Specification PROFIBUS PA Profile 3.02 2007 First PROFIBUS Coupler with embedded physical layer diagnostics 2005 I+M Function implemented for PROFIBUS PA 2004 PROFINET IO based on Real-Time & synchronized real-time 2002 PROFIBUS DP-V2 and PROFINET part of IEC 61158/IEC 61784; 10 profiles available 2001 Presentation of the Ethernet-based PROFINET (CBA) 2000 100,000 PROFIBUS devices in process automation 1999 PROFIsafe – Profile for safety technology, PROFIdrive – Profile for variable-speed drives 1998 PROFIBUS PA – Profile for process automation 1996 PROFIBUS becomes European Standard EN 50170 1995 1st application in process automation (PA) 1993 PROFIBUS DP becomes DIN 19245 (Part 3) 1991 PROFIBUS becomes DIN 19245 (Part 1 and 2) Technical Milestones
  • 5. PROFIBUS Product Spectrum Remote I/O Ident systems Frequency converters Displays Image processing Transmitters Ranging sensors PLC DCS Industrial PCs Flow meters Pressure sensors Temperature sensors Encoder Scada Analyzers … Barcode scanners Light lattices HMI Drives More than 5,000 products overall from more than 250 manufacturers
  • 6. Development of Digital Communication 1965 4..20 mA Analog transmission of process value 1987 4..20 mA with HART HART- Modem A/D Analog transmission of process value and parameters C C 1991 PROFIBUS DPV0 Digital transmission of process value C C DP D/A D/A
  • 7. PROFINET/ PA PROFINET/PA Development of Digital Communication 1997 PROFIBUS DPV1 extension PROFIBUS PA, Profile 2.0 Digital transmission of process value and parameters DP PA 2000 International Standardization Profile 3.0X PAM PAM Integration of fieldbus devices into Plant Asset Management DP PA 2004… PROFINET / PROFINET IO PAM PAM Integration of Industrial Ethernet into automation environment PROFINET PA
  • 8. What is a fieldbus? The fundamental task of a fieldbus is to exchange information: In digital form With less wiring (unlike point-to-point connections ) with a group of participants (hence “bus”) In a reliable way In real time T T
  • 9. Communication layers (OSI model) Weighing & Dosing (RS-485 / Fiber optics / MBP, MBP-IS) Not in use PROFIBUS DP (DP -V0, -V1, -V2) PROFIsafe TimeStamp Redundancy HART on PROFIBUS Common application profiles Specific application profiles etc. PA Devices RIO for PA PROFIdrive Encoder SEMI Communication technology Transmission technology Layer 1 Layer 2 Layer 3-6 Layer 7 MBP = Manchester Bus Powered
  • 10. Commissioning tool Architecture PROFIBUS DP/PA PROFIBUS PA Segment coupler T Process Automation System PROFIBUS DP T T T Plant Asset Management System
  • 11. Comparison PROFIBUS DP/PA RS 485 9.6 ... 12000 kBit/s MBP 31.25 kBit/s PROFIBUS DP Decentralized Peripheral Common DP protocol: • fast cyclic process data transmission • acyclic services to access device parameters • two defined master classes Physics MBP = Manchester encoding, Bus powered Application PROFIBUS PA Process Automation Protocol
  • 12. PROFIBUS DP Process Automation System PROFIBUS DP T T PROFIBUS DP based on line topology Plant Asset Management System
  • 13. PROFIBUS DP Process Automation System PROFIBUS DP T T PROFIBUS DP based on line topology Plant Asset Management System
  • 14. PROFIBUS DP / Extension Segment 3 30 Devices + 2 Rep Segment 2 30 Devices + 2 Rep Segment 1 31 Devices + 1 Rep T repeater T T T T repeater T
  • 15. Plant Asset Management System PROFIBUS DP PROFIBUS DP based on star topology Process Automation System PROFIBUS DP T T T T T T T T T T
  • 16. Facts: physical transmission via RS-485 2-wire cable, shielded 5V differential voltage signal Max. 1200 m line length per segment (depending on transmission rate) Max. 5 segments connected via repeater (depending on product type) Max. 126 addresses possible Max. 32 nodes per segment Alternatively fiber optic cable No reverse-connect protection A separate power supply is necessary for each device!
  • 17. PROFIBUS DP maximum line length Transmission Rate (kBit/s) Max Segment Length (m) 9.6 1200 19.2 1200 45.45 1200 93.75 1200 187.5 1000 500 400 1500 200 3000, 6000, 12000 100 The values refer to Cable Type A with the following properties: Impedance 135…165 Ω Capacity < 30 pf/m Loop resistance 110 Ω/km Wire diameter 0.64 mm Core cross-section > 0.34 mm2
  • 18. PROFIBUS PA PROFIBUS PA Segment coupler T Process Automation System PROFIBUS DP T T T Plant Asset Management System
  • 19. Facts: PROFIBUS PA Remote power supply and communication in 2-wire technology (optional intrinsically safe) Integrated reverse-connect protection possible (e.g. E+H) Fixed transmission rate of 31.25 kBit/s Up to 32 participants per segment (up to 10 for Ex-ia IIC applications) Line length up to 1900 m (Ex-ia IIC up to 1000 m)
  • 20. Asynchronous format NRZ coding 1 Byte > 11 Bit (1 start + 8 Bit + 1 Stop + 1 Parity) Bitrate variable 9.6 Kbit/s to 12 Mbit/s Synchronous format Manchester Coding 1 Byte = 8 Bit Fixed bitrate = 31.25 Kbit/s Segment Couplers PROFIBUS PA RS 485 PROFIBUS DP Segment Coupler DP PA MBP
  • 21. SIEMENS DP/PA Link 1..5 DP/PA Coupler(s) IM 153-2 (IM 157 old version)
  • 22. Pepperl+Fuchs SK3 PROFIBUS Power Hub Coupling of PROFIBUS DP with PA PROFIBUS DP: 45.45 kbps … 12 Mbps Automatic transmission rate detection Cyclical data interchange over buffer Transparent PROFIBUS PA: Independent cycle One bus master per segment, very fast No configuration required Advanced Diagnostics (More information in the chapter diagnostics)
  • 23. Pepperl+Fuchs Compact PROFIBUS Power Hub Gateway for PROFIBUS DP/PA 45.45 kbps … 12 Mbps Transparent – Needs no configuration Two independent fieldbus segments Motherboard design
  • 25. PROFIBUS PA – Profile 3.01 2000 Profile V3.0 Standard field devices for process automation Safety PROFIsafe for PA Device diagnostics Device identification Condensed Status I&M Functions Amendments Separate document (Consistent with PROFIsafe) Profile V3.01 2004/5 Market Requirements Solution Up/ Download Version Handling Device Integration Fast Parameter Transmission Profile V3.02 2008
  • 26. Different Views of Diagnostics Asset Management Process Control
  • 27. Different Views of Diagnostics Asset Management Process Control PLC Interface • BAD • UNCERTAIN • GOOD Status signals according to NE107 Diagnostic Event  Failure Maintenance request Check Out of Specification
  • 28. Condensed Status & Diagnostic Messages Host Application, e.g. Process Control, Maintenance, Condition Monitoring PROFIBUS Maintenance Required Failure Functional Check Out of Specification Detailed Diagnostic Events Field Devices
  • 29. PROFIBUS PA – Profile 3.02 2000 Profile V3.0 Standard field devices for process automation Safety PROFIsafe for PA Device diagnostics Device identification Condensed Status I&M Functions Amendments Separate document (Consistent with PROFIsafe) Profile V3.01 2004/5 Market Requirements Solution Up/ Download Version Handling Device Integration Fast Parameter Transmission Profile V3.02 2008
  • 30. Most important improvement by PA Profile 3.02 Automatic Ident Number Adaptation (used by cyclic communication) Easy handling of device exchange during plant runtime No GSD file exchange necessary No plant shutdown because of required PLC download T T T T Old.gsd Replacement device. New type, different Ident. number New.gsd
  • 31. PA Profile GSD vs. manufacturer-specific GSD The device can either operate with the manufacturer specific GSD or with the PROFILE GSD. Using the PROFILE GSD, functionalities may remain unused! PA Profile 3.x devices are compatible with the: Manufacturer-specific GSD and the PROFILE GSD! manufac. GSD PROFILE either or
  • 32. User benefits No scaling necessary Full resolution of process value over the entire physical measuring range e.g. Pressure membrane 0-5 bar 4mA 20mA 0bar 5bar 10011010110 0bar 3bar 0bar 5bar Conventional Fieldbus
  • 33. User benefits 5.532 meter Process Value 11.53mA (= 5.5 meter) • Higher precision of process value Conventional Fieldbus
  • 34. User benefits One PV per outlet or cable e.g. • Density Several PVs over the bus • Density • Temp. • Flow • Counter… Conventional Fieldbus • Multivariable devices
  • 35. User benefits Parameterization in the field on the device • Parameterization of field devices via PROFIBUS from operator station Conventional Fieldbus Parameterization from the control room
  • 36. User benefits Diagnostic data Bidirectional communication (device – PLC/DCS) Predictive maintenance Customized diagnostic Devices offer substitute process value if device fails • Empty pipe detection • Sensor drift • Dirty pipe, please clean • Maintenance needed • .... Failure Maintenance request Check Out of Specification
  • 37. 00011011010 Cost savings: Maintenance Costs • Plant and Life Cycle Management
  • 38. PROFIBUS in Practice Gen-X Project at DuPont, Dordrecht Cost reductions and process optimization by digitalization
  • 39. Gen-X Project DuPont at Dordrecht DuPont has committed to eliminate the use of a polymer processing aid in the Fluoropolymers production facilities before 2015. (Planned investment 9 million EURO) To realize this, new facilities for chemical dosing, waste water - and air abatement should be installed. (3 separate projects fully operational before September 1, 2012) Technology selection based on pilot tests. (Pilot project executed in 2009) Automation technology selection to provide a fully automated plant with high availability. Slid Jaap W t
  • 40. Gen-X Project DuPont at Dordrecht, chemical industry. Full continuous operation 24/7/365. High availability technical installation. Siemens PCS7 process automation system. Endress+Hauser FieldCare Plant Asset Management system with Fieldgate SFG500 PROFIBUS intelligent access points. (>> PROFIBUS Device Health Status) PROCENTEC COMBricks modular repeaters. (>> PROFIBUS network diagnostics) Pepperl+Fuchs PROFIBUS DP/PA Gateway with advanced diagnostics. (>> PROFIBUS PA network diagnostics)
  • 41. Gen-X Project PROFIBUS DP (80 slaves) Siemens remote IO Siemens variable speed drives Festo valve islands E+H plant access points (MC2) PROCENTEC modular repeater PROFIBUS DP/PA P+F DP/PA Gateway PROFIBUS PA (200 slaves) E+H flow E+H level E+H pressure E+H temperature E+H analyse Metso valve positioners
  • 42. Gen-X Project DuPont at Dordrecht
  • 43. Plant Asset Management at Dordrecht
  • 44. Project results Applying Field Network Engineering and Plant asset management functions have made the project successful. Marcel Middeldorp adds: “Far-reaching digitalization in particular has helped us reach the project targets. We have seen good results with the commissioning and start-up. The installation is robust and solid. An unwanted malfunction can now be quickly and efficiently detected. Much more information becomes available via the installed software than when using a conventional 4...20mA environment. Getting used to this new software takes some time and practice, but fortunately this was only minimal. In a relatively short time, we have fully commissioned our installation in Dordrecht and have started production.” Customer Benefits: • Remote maintenance • Assurance of settings • Easy troubleshooting • Automatic Notification • Online network monitoring • Maintenance workflow optimization