User Experience and Usability Testing Insights

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The document discusses user experience and usability testing. It defines user experience as how a user interacts with and perceives a product. Usability testing involves having users complete tasks while observers track things like ease of use and errors. Both informal testing, with the observer present, and remote testing, using screen sharing, are discussed. The document provides examples of tasks tested and metrics collected from usability tests.

Business Technology

Amit Pande Manager, Oracle User Experience ( http:// www.flickr.com/photos/amitpande ) Dec 02, 2006 Barcamp Bangalore 2 On User Experience & Usability testing

User expectations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

What this presentation is about ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

What is User Experience? ,[object Object]

Integrating User Experience into SDLC ,[object Object],[object Object]

What is Usability Testing? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Video: The Good, Bad, Ugly with end users ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Data gathered through usability testing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Informal usability testing ,[object Object]

Remote testing ,[object Object],[object Object],[object Object],[object Object]

Walkthrough of a sample usability test ,[object Object],[object Object],[object Object],[object Object],5 3 6 6 9 3 10 1 # of Subjects Exp Level

Test users Task: Turn off login music - Summer 2006 Mpeg (22 Mb) Theora (9 Mb) Female 6/10 18-30 Subject84 Mpeg (23 Mb) Theora (9 Mb) Female 9/10 18-30 Subject82 Mpeg (16 Mb) Theora (6 Mb) Female 8/10 18-30 Subject80 Mpeg (209 Mb) Theora (89 Mb) Male 9/10 18-30 Subject79 Mpeg (81 Mb) Theora (34 Mb) Female 9/10 18-30 Subject76 Mpeg (31 Mb) Theora (13 Mb) Male 9/10 30-40 Subject72 Mpeg (32 Mb) Theora (13 Mb) Female 8/10 30-40 Subject70 Mpeg (25 Mb) Theora (10 Mb) Female 8/10 18-30 Subject48 Mpeg (19 Mb) Theora (7 Mb) Male 8/10 30-40 Subject29 Video Downloads Gender Experience Age Subject

Test videos ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Test results ,[object Object],[object Object]

Other usability testing methods ,[object Object],[object Object]

Interesting stuff to look at ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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User Experience and Usability Testing Insights

1. Amit Pande Manager, Oracle User Experience ( http:// www.flickr.com/photos/amitpande ) Dec 02, 2006 Barcamp Bangalore 2 On User Experience & Usability testing

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11. Formal lab testing

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13. Test users Task: Turn off login music - Summer 2006 Mpeg (22 Mb) Theora (9 Mb) Female 6/10 18-30 Subject84 Mpeg (23 Mb) Theora (9 Mb) Female 9/10 18-30 Subject82 Mpeg (16 Mb) Theora (6 Mb) Female 8/10 18-30 Subject80 Mpeg (209 Mb) Theora (89 Mb) Male 9/10 18-30 Subject79 Mpeg (81 Mb) Theora (34 Mb) Female 9/10 18-30 Subject76 Mpeg (31 Mb) Theora (13 Mb) Male 9/10 30-40 Subject72 Mpeg (32 Mb) Theora (13 Mb) Female 8/10 30-40 Subject70 Mpeg (25 Mb) Theora (10 Mb) Female 8/10 18-30 Subject48 Mpeg (19 Mb) Theora (7 Mb) Male 8/10 30-40 Subject29 Video Downloads Gender Experience Age Subject

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User Experience and Usability Testing Insights

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