Bank Application Guide 090114

Leones
Cross Bank Application Request Instruction Guide
______________________________________
Project name:
Cross Coast Access to Select Technology Applications
Project id:
Clarity: 187553
HQA PPM ID: 13A1720
Version 1.0
PXXXXXXXXXlish date: 05/30/2014

Table of Contents
XXXXXXXXX Applications
CAL .................................................................................................................................................. 1
CDL II ............................................................................................................................................... 2
CHUB ............................................................................................................................................... 3
CIMS ................................................................................................................................................ 4
Compliance 11 ................................................................................................................................ 5
Compliance Complete..................................................................................................................... 6
CPMS............................................................................................................................................... 7
CRR.................................................................................................................................................. 8
eForm – Domino Dependent .......................................................................................................... 9
eForm - BPM ................................................................................................................................. 10
eForm SharePoint ......................................................................................................................... 13
ePLC............................................................................................................................................... 14
GCARS............................................................................................................................................ 15
HP Quality Center.......................................................................................................................... 16
HQA Data Warehouse................................................................................................................... 17
Hyperion Strategic Finance........................................................................................................... 18
KYCR .............................................................................................................................................. 20
OFSAA............................................................................................................................................ 21
PACE.............................................................................................................................................. 22
PRISM............................................................................................................................................ 23
Salesforce...................................................................................................................................... 24
SharePoint..................................................................................................................................... 25
SumTotal ....................................................................................................................................... 26
Thomson Reuters.......................................................................................................................... 27
Thomson Reuters Paisley GRC ...................................................................................................... 28
UB Commercial Hub...................................................................................................................... 29

XXXXXXXXX Applications
4-1 Where ..................................................................................................................................... 30
AFS................................................................................................................................................. 31
Black Rock ..................................................................................................................................... 32
Citrix Secure VPN .......................................................................................................................... 33
Clarity............................................................................................................................................ 34
Concur........................................................................................................................................... 35
Credit Scope.................................................................................................................................. 36
eForms .......................................................................................................................................... 37
Enterprise Solutions for Bankers (ESB)......................................................................................... 39
Hyperion........................................................................................................................................ 41
ICRS ............................................................................................................................................... 42
Linecard Database......................................................................................................................... 44
MySuccess..................................................................................................................................... 46
OpenPages .................................................................................................................................... 48
PPX ................................................................................................................................................ 49
Racer ............................................................................................................................................. 50
RCIF ............................................................................................................................................... 52
RIMS.............................................................................................................................................. 53
RISK ANALYST/CRECM................................................................................................................... 54
Service Requests (MyStore).......................................................................................................... 55
ServiceInsight................................................................................................................................ 56
Service Manager ........................................................................................................................... 57
SharePoint..................................................................................................................................... 58
Siterra............................................................................................................................................ 59
Thomson Reuters Paisley GRC ...................................................................................................... 60
UAR ............................................................................................................................................... 61
UBuy.............................................................................................................................................. 62
Workforce ..................................................................................................................................... 63
Appendix A.................................................................................................................................... 64
Appendix B.................................................................................................................................... 67

Appendix C.................................................................................................................................... 70
Appendix D.................................................................................................................................... 73

Leones 1 Application References Guide
CAL
General Information
Application: Credit Application Library
Application ID: CAL
Description: Enables packaging of Credit/Borrower rating application documents for
Banking /Corporate customers. Packages are sent in accompaniment of
the GCARS application.
Primary Line of Business Risk
System Owner:
IT Owner:
Category: Active Directory Authentication
Domiciled: XXXXXXXXX
Access Information
How to Request Access: Use eForm.
1. Submit the completed eForm to the GCARS America Helpdesk.
2. The Helpdesk may be contacted at either
 XXXXXXXXX

How to Access Sign-on
Screen:
URL: http://cal.ad.btmna.com/cal
How to Sign-on: Windows Integrated authentication.
Where to Get Help: XXXXXXXXX
Owner: XXXXXXXXX
Date Established: 6/23/2014
Date of Section Revision: 6/23/2014

2 Application References Guide Leones
CDL II
General Information
Application: Central Directory Layer
Application ID: CDL II
Description: Utilized for customer onboarding and static reference data maintenance.
System Owner:
IT Owner:
Category: Active Directory Authentication
Access Information
How to Request Access: Use eForm
 Users requesting access to this application must be assigned a XXXXXXXXX
Network ID. Please see the procedure for requesting the network ID in
Appendix A.
Screen:
URL: https://cdl.ad.btmna.com
How to Sign-on: Single Sign-on
Owner: XXXXXXXXX
Date of Last Section Revision: 6/23/2014

CHUB
General Information
Application: The Commercial HXXXXXXXXX
Application ID: CHXXXXXXXXX
Description: The Commercial HXXXXXXXXX (Comm-HXXXXXXXXX) delivers customer
information, revenue and exposure using the Banks proprietary
HXXXXXXXXX platform to view and analyse data, including deal screening,
account plan, budget management and more
Primary Line of Business Corporates
System Owner:
IT Owner:
Category: Internal
Access Information
How to Request Access: Send request for access to CHXXXXXXXXXUserMailbox@us.XXXXXXXXX.jp
 User must include complete name (first & last) and bank-issued ID
Screen:
URL: http//corphXXXXXXXXX.btmna.com
How to Sign-on: Active Directory authentication or WEB app
Owner: XXXXXXXXX

CIMS
General Information
Application: Credit Portfolio Management System
Application ID: CIMS
Description: CIMS is a proprietary database/MIS system that is only used by CEA for
conducting credit examination of all HQA businesses.
Primary Line of Business CEA
System Owner:
IT Owner:
Category: Internal
Access Information
 Users seeking access to system applications must complete the Access
Request Form located in Appendix A of this reference guide. This is a
temporary procedure pending implementation of Workday
Screen:
URL: http://usnj01dbs005.ad.btmna.com/cims/homepage.aspx
How to Sign-on: Windows integration authentication
Owner: XXXXXXXXX

Compliance 11
General Information
Application: Compliance 11
Application ID:
Description: HQA Employee Monitoring Platform for the Control Room enables
monitoring of employee trading activities and serves as a repository for
gifts & entertainment and new hire and annual employee compliance
attestations.
Primary Line of Business Human Resources Compliance
System Owner:
IT Owner:
Category: External
Access Information
How to Request Access:  New employees receive an email from Compliance 11 requesting
completion of the Bank’s policies form. Following satisfactory completion
of the form, new employees will be issued a temporary Password.
 Following Legal Day 1, XXXXXXXXX and XXXXXXXXX employees will be
provided an e-mail account name and Password
Screen:
URL: https://ondemand.compliance11.com/login.do
How to Sign-on: Use assigned email address:
 Format: ID@US.XXXXXXXXX.JP or ID@Unionbank.com
 Enter temporary Password. During initial login, create a new Password
Owner: XXXXXXXXX

Compliance Complete
General Information
Application: Compliance Complete: US & Canada Edition Thomson GRC
Application ID: Thomson Reuters Accelus
Description: Application scope includes Enterprise Governance, Risk and Compliance
(GRC) management, enterprise risk management, policy management,
audit management, global regulatory intelligence, financial crime, anti-
bribery and corruption, and enhanced due diligence.
System Owner:
IT Owner:
Category: External
Access Information
How to Request Access:  New employees receive an email from Compliance 11 requesting
completion of the Bank’s policies form. Following satisfactory completion
of the form, new employees will be issued a temporary Password.
 Following Legal day 1, XXXXXXXXX and XXXXXXXXX employees will be
provided an e-mail account name and Password
Screen:
URL: http://www.complinet.com/global/home/
How to Sign-on: Login using discreet credentials provided by system owner
Owner: XXXXXXXXX

CPMS
General Information
Application: Credit Portfolio Management System
Application ID: CPMS
Description: Enables management of Bank’s credit portfolio from the Risk Return
perspective to portfolio management and allows portfolio and transaction
credit analysis, hedging and portfolio monitoring.
System Owner:
IT Owner:
Category: Internal
Access Information
Screen:
URL: https://csdprod.ad.btmna.com/cpms
How to Sign-on: Windows and Single Sign-on in PRISM. AD impact and AD compliant.
Owner: XXXXXXXXX

CRR
General Information
Application: Credit Risk Reporting
Application ID: CRR
Description: Used to review potential and existing customer’s credit standing and
rating. Provides analytical tools used to identify, monitor, and manage
credit risk effectively.
Primary Line of Business Risk Management
System Owner:
IT Owner:
Category: Internal
Access Information
Screen:
URL: https://njcrrappprdf2.btmna.com:9082/ofsaai/
How to Sign-on: Requires AD credentials. Single sign-on is currently being developed.
Owner: XXXXXXXXX

eForm – Domino Dependent
General Information
Application: eForm Domino Dependent
Application ID: BOA_EPC, OFM
Description: Domino is the IBM Server Technology which along with Microsoft, is used
to create the eForm.
Primary Line of Business Technology Operations
System Owner:
IT Owner:
Category: Internal
Access Information
Screen:
URL: https://myrequest.btmna.com:8543/
How to Sign-on: Single Sign-on in PRISM link
Owner: XXXXXXXXX

eForm - BPM
General Information
Scope: The eForm is used to request authorization for employees of the Bank of
Tokyo-MitsXXXXXXXXXishi UFJ who require access to Bank applications
How to sign-on 1. URL: https://myrequest.btmna.com:8543
2. a. User Name: AD Login
b. Password:
How to Request Access 1. Using the ID or Name field, search for the employee’s name.
a. ID: Enter the employee’s ID and press the magnifying
glass icon; or
b. Name: Enter the employee’s First and Last name and
press the magnifying glass icon
2. The Search Employees window will appear, displaying the
employee’s ID and name. Press the User ID.
3. The employee’s data, i.e., ID, assigned Branch, Department, etc.
will appear on screen along with a second page labeled with the
section header, Select Applications
4. Under Select Applications, a maximum of 5 applications can be
selected. When finished, press Done
5. The name of the application(s) selected will appear in a tab at
the top of the page

BPM eForm Access Request
Continued
How to Request Access
Continued
In the Access Request page, under Enter User Information:
6. Open the tab for the application which was selected and
complete the following fields:
a. Application: Select an option under Environment
b. User: Select Add, Modify, or Delete
c. Function Entitlement:
d. Comments: Only if necessary
e. Select Save
 A message will confirm that the application has been
saved
 Repeat steps a thru d for each, individual application
selected
Review Open the Review tab
1. The page provides an overview of information about employees
inquired about and a record referencing all data entered by the
User.
2. When finished reviewing the information, press the Submit
Request button.
3. The message, “The request was Submitted successfully” should
appear.
4. Press OK
5. The request is automatically forwarded to the Security
Department where it will remain in queue pending investigation.

BPM eForm Access Request
Continued
Checking Status To check status of a Submitted request:
1. Go to https://myrequest.btmna.com:8543
2. On the left side of the page, scroll down and open Search
Requests
3. Locate the User or Requestor
4. Press Req ID.
5. The program will display the Status for Request page
6. At the bottom, select Iteration 1
 The bottom of the page references the name of the person(s)
who will review the request.
Owner: XXXXXXXXX

eForm SharePoint
General Information
Application: eForm SharePoint
Application ID: BOA_EPC, OFM
Description: SharePoint is a server technology storing varied types of eForms
Primary Line of Business IT Compliance
System Owner:
IT Owner:
Category: Internal
Access Information
Screen:
URL: http://apps.ad.btmna.com
How to Sign-on: Single Sign-on in PRISM
Owner: XXXXXXXXX

ePLC
General Information
Application: Enterprise Performance Life Cycle
Application ID: ePLC
Description: Repository and Automated Workflow for Project Deliverables and Project
Financials Management
System Owner:
IT Owner:
Category: Internal
Access Information
How to Request Access: XXXXXXXXX Users having access to the Intranet also have access to ePLC
Screen:
URL: https://eplc.btmna.com
How to Sign-on:
Windows. AD impact and AD non-compliant.
Owner: XXXXXXXXX

GCARS
General Information
Application: Global Credit Application Rating
Application ID: GCARS
Description: Global credit application and rating system is a real time Bassel II-
compliant electronic system used to create, circulate, and approve
borrower ratings and credit applications and replaces the previously used
paper system.
Primary Line of Business Risk and Compliance
System Owner:
IT Owner:
Category: Internal
Access Information
Screen:
URL: http://citrix2.btmna.com/Citrix/XenApp/site/default.aspx
How to Sign-on: Users approved to access GCARS, will be issued an ID and Password
Owner: XXXXXXXXX

HP Quality Center
General Information
Application: HP Quality Center
Application ID: Hewlett-Packard Quality Center
Description: Web-based test management tool
Primary Line of Business Leones Project Requirement
System Owner: Various
IT Owner:
Category: Internal
Access Information
 Users seeking access to system applications must complete the Access
Screen:
URL: https://qc_prod.btmna.com:8443/qcbin/start_a.jsp
How to Sign-on: Open application with the URL provided by the Test Manager
Owner: XXXXXXXXX

HQA Data Warehouse
General Information
Application: HQA Data Warehouse (Business Objects)
Application ID: Business Objects (BO)
Description: The Data Warehouse on Mainframe and the Enterprise Data Warehouse
on AIX are the primary data storage for customer and financial
information for all HQA offices and business areas and support
downstreams, i.e., ODH, OFSA, and RR. CRMG, AML, KYCR, CRMD, CPMS,
ZEUS, iMarks and FAT.
Primary Line of Business Data Management Office (“DMO”)
System Owner:
IT Owner:
Category: Internal
Access Information
 Prerequisite: XXXXXXXXX Users must be provisioned with a XXXXXXXXX
AD account
Request Form located in the Appendix A of this reference guide. This is a
Screen:
URL: https://usnj01app034.ad.btmna.com:8443/InfoViewApp/logon.jsp
ON How to Sign-on: User Password. Use Windows Active Directory for authentication.
Owner: XXXXXXXXX

Hyperion Strategic Finance
General Information
Application: Hyperion Strategic Finance
Application ID: HSF
Description: A financial forecasting and modelling solution providing practical and
expedient scenario analysis and modelling capabilities. Enables quick
evaluation of financial scenarios and possesses treasury capabilities for
sophisticated debt and capital structure management. Works in
conjunction with Oracle Hyperion Planning to provide a completely
integrated, closed loop-planning process.
Primary Line of Business Credit Analysis
System Owner:
IT Owner:
Category: Internal
Access Information
How to Request Access: User must request access to HSF in the capacity of a Business
Administrator.
1. Go to the CAL eForm located in URL:
http://apps.ad.btmna.com/sites/Forms/CAL/default.aspx
2. Complete all required fields
3. Under Summary Access, select ALL cost centers pertaining to
the User’s department
4. If the User has access to CAL and/or Business Objects then
these must be referenced in the request.
5.
Select HSF Business located under Hyperion Strategic Finance
Access.
6.
In CDL, add an HSF flag correlating to the entity (XXXXXXXXX or
XXXXXXXXX) for which access was first requested while in HSF.

Hyperion Strategic Finance
Continued
How to Request Access:
continued
7.
If the request includes a Capital IQ ID, then this must also be
referenced in CD
8. In CDL add an HSF category correlating to what is requested
9. Add the HSF flag and Capital IQ ID
Screen:
URL: http://citrix2.btmna.com/Citrix/XenApp/site/default.aspx
How to Sign-on: Open Server
1. On the Menu bar, change the Server. This will launch the Log-
on window. There are four (4) server options to choose from.
a. HQA Plan XXXXXXXXXe (Workspace Link)
b. All other XXXXXXXXXes (Workspace and Link)
c. Leones XXXXXXXXXe (Smart View Link)
d. All other XXXXXXXXXes (Smart View Link)
2. Verify the correct Server was selected
3. PROD: Enter User name (U-ID) and Password. This is the same
User name and Password used to login into your computer.
4. Select <Log on>
Owner: XXXXXXXXX

KYCR
General Information
Application: Know Your Customer
Application ID: KYCR
Description: Verifies potential client identities, confirming that agents, consultants,
and distributors satisfy all requirements governing anti-bribery
compliance.
System Owner:
IT Owner:
Category: Internal
Access Information
 Prerequisite: XXXXXXXXX Users must be provisioned with a XXXXXXXXX
AD account.
Request Form located in the Appendix of this reference guide. This is a
Screen:
URL: http://amlprod.btmna.com
How to Sign-on: Requires AD credentials
Owner: XXXXXXXXX

OFSAA
General Information
Application: Oracle Financial Services Applications
Application ID: OFSAA
Description: Management and Profitability Reporting System (a part of application
CRR)
Primary Line of Business Risk Management
System Owner:
IT Owner:
Category: Internal
Access Information
Screen:
URL: https://myrequest.btmna.com:8543/
How to Sign-on: AD Authentication. User Profiles will be created by CDSD in OFSAA and
OBIEE and based entirely on the type of request described in the eForm.
Owner: XXXXXXXXX

PACE
General Information
Application: Profitability, Analytics, and Client Exposure
Application ID: PACE
Description: Profitability, Analytics and Client Exposure application used primarily by
CPMOA, CDA, RMDA and CIB Users.
Primary Line of Business
System Owner:
IT Owner: Suraen Veng
Category: Internal
Access Information
How to Request Access: Send an email to Vivian Yu or Mukesh Singhal, with the reason why access
is being requested.
Screen:
URL: http://usnj01dbs026.ad.btmna.com/Pace
How to Sign-on: Use link. Requires AD Credentials
Owner: XXXXXXXXX

PRISM
General Information
Application: PRISM
Application ID: VDR
Description: XXXXXXXXX’s Intranet. Enables access to informational sites, news,
company information, corporate directory, search functions, tools and
support.
Primary Line of Business Corporate Communications
System Owner:
IT Owner:
Category: Internal
Access Information
Screen:
URL: http://portal.ad.btmna.com
Owner: XXXXXXXXX

Salesforce
General Information
Application: Salesforce
Application ID: CRM/SFDC
Description: A cloud computing customer-management relationship product
Primary Line of Business Risk, Transaction Banking
System Owner:
IT Owner:
Category: External
Access Information
Screen:
URL: https://login.salesforce.com
How to Sign-on: Login using discreet credentials
Owner: XXXXXXXXX

SharePoint
General Information
Application: SharePoint
Application ID: SPS
Description: SharePoint is a WEB application framework and platform developed by
Microsoft and integrating Intranet, content, and document management.
It also provides Intranet portals, document and file management,
collaboration, social networks, extranets, websites, enterprise search, and
business intelligence while enabling system and process integration and
workflow automation capabilities
System Owner: Various
IT Owner:
Category: Internal
Access Information
How to Request Access:  Non-Customer Site: The site owner assigns permissions
 Sensitive/Customer Site: Access through CDSD/DSO
 If User knows site owner: Contact directly or open a Helpdesk ticket as
“usual support”
Screen:
Enter the specific link as provided
How to Sign-on: AD impact and AD compliant
Owner: XXXXXXXXX

SumTotal
General Information
Application: SumTotal
Application ID: Cybershift
Description: HQA’s Time Keeping tool
Primary Line of Business HR Finance Payroll
System Owner:
IT Owner:
Category: External
Access Information
How to Request Access: Accounts are automatically created for all new hires, immediately after
employee information is entered in Workday.
Screen:
URL: https://bbp.cybershift.net
How to Sign-on: Login using discreet credentials provided by system owner
Owner: XXXXXXXXX

Thomson Reuters
General Information
Application: Thomson Reuters
Application ID: Thomson Reuters
Description: Training platform
Primary Line of Business Human Resources
System Owner:
IT Owner:
Category: External
Domiciled: External
Access Information
How to Request Access: Access is granted on an employee’s date of hire and only after the
employee’s email has been populated in Workday.
 External 3rd
parties’ login using discreet ID and Password
Screen:
URL: https://www.complinet.com/profile/login.html
How to Sign-on: Cloud Services
 The User ID is the employee’s Employee ID and bank-issued email
address. A Password is assigned by the system owner and may be
changed by the employee.
Owner: XXXXXXXXX

Thomson Reuters Paisley GRC
General Information
Application: Thomson Reuters Paisley GRC - HQA (Paisley)
Application ID: The Governance, Risk & Compliance (GRC)
Description: The Governance, Risk & Compliance (GRC) application is a data repository
that captures and monitors audit life cycles. Paisley GRC software solution
is utilized for Internal audit management, operational risk management,
and IT governance.
Primary Line of Business Internal Audit
System Owner:
IT Owner:
Category:
Internal
Access Information
 Users seeking access to system applications must complete the Access
Screen:
URL: https://grcprod.btmna.com:9448
How to Sign-on: Open Windows and used assigned email and Password.
Owner: XXXXXXXXX

UB Commercial Hub
General Information
Application: XXXXXXXXX Commercial HXXXXXXXXX
Application ID: No Application ID
Description: A repository for customer data used to support business user analysis and
planning. System functionality includes portfolio overview, account
planning and deal screening. Commercial HXXXXXXXXX is a stand-alone
system with no interface to upstream or downstream systems.
Primary Line of Business Commercial Credit
System Owner:
IT Owner:
Category: Internal Owner
Access Information
How to Request Access: 1. Requests are Submitted via email and require Business
approval
2. Prerequisite: Must be registered in AD directory
3. Must obtain approval from Commercial Bank Business Manager
(Lena Bryant)
4. The Support Team will add approved Users within 3-4 hours
following receipt of request
5. Must obtain approval from Commercial Bank Business. The
Support team will provide approved Users with a User Demo
showing how to use the system
Screen:
URL: http://usny01euc002/CommHXXXXXXXXXUAT/Home
Owner: XXXXXXXXX

4-1 Where
General Information
Application: 4-1 Where
Application ID: CBRE: Facility Documents and Floor Plans
Description: 4-1 Where is a web-based real-estate planning application enabling Users
to see how real estate and facility space are being utilized. By tracking and
analyzing data, the application runs scenarios needed by the User to
develop plans that will optimize space usage and reduce costs.
Primary Line of Business Finance
System Owner:
IT Owner:
Category: External
Access Information
How to Request Access: Requires XXXXXXXXX VP approval. Send email request to either:
 mei.chung@unionbank.co
Screen:
URL: http://www.41where.com/cbre-unionbank/
How to Sign-on: Login using discreet credentials provided by the Business Unit
Owner: XXXXXXXXX

AFS
General Information
Application: Commercial Loan System
Application ID: AFS
Description: AFS iBox (ImageVision Integrated Lockbox) consolidates images and data
from a variety of wholesale and retail lockbox, electronic payment
transactions and from supplemental remittance information. The AFS iBox
integrated platform reduces exception handling, increases processing of
account receivables, and accesses real-time data needed to manage
receivables, improves audit control, and reduces credit exposure.
System Owner:
IT Owner:
Category: Mainframe
Access Information
How to Request Access: Use UAR
 Specify which item pertains to AFS LOAN transaction.
Screen:
XXXXXXXXX mainframe icon required
How to Sign-on: Open XXXXXXXXX Mainframe icon and then:
1. Open XXXXXXXXX Mainframe icon
2. Enter Application ID: CICSPROD
3. Sign-on Name and Password
4. Type in “Loan”
Owner: XXXXXXXXX

Black Rock
General Information
Application: Blackrock
Application ID: BRS File extracts for Portfolio management
Description: Treasury Application
Primary Line of Business Corporate Treasury
System Owner:
IT Owner:
Category: Internal
Access Information
How to Request Access: Use UAR or Email
1. XXXXXXXXX desktop will require ability to use FTP
2. Request access to WS_FTP through the XXXXXXXXX service desk
3. UAR for GIS.XXXXXXXXXoc.com and email to
Shali.Torres@unionbank.com
for Blackrock
Screen:
WS_FTP
How to Sign-on: Login using discreet credentials provided by the Business Unit
Owner: XXXXXXXXX
black 6/23/2014

Citrix Secure VPN
General Information
Application: Citrix Secure
Application ID: BRS
Description: Citrix Landing Zone enabling deployment of secure remote access
solution, extranet VPN access solutions, as well as Intranet security
throughout all our remote sites
System Owner:
IT Owner:
Category: Internal
Access Information
Screen:
Citrix
How to Sign-on: 1. Logon to HQA desktop as an HQA User
2. Open Internet Explorer
3. Point browser to myapps.unionbank.com
Owner: XXXXXXXXX

Clarity
General Information
Application: Clarity
Application ID: PPM
Description: Project Portfolio and Management. Clarity/PPM gains control and
visibility of projects allowing selecting and prioritizing projects to align
with key business objectives and utilizing such indicators as risk, business
alignment, resource capacity, budget, etc.
System Owner:
IT Owner:
Category: Internal
Access Information
How to Request Access: UAR
Screen:
URL: https://ppm/niku/app?action=homeActionId
How to Sign-on: Login using discreet credentials provided by Business Unit
Owner: XXXXXXXXX

Concur
General Information
Application: Concur*
Application ID: EXR
Description: Employee Expense Reimbursement
System Owner:
IT Owner:
Category: Internal
Access Information
How to Request Access: Auto Provision
Contractors require UAR
*Please note: General Concur access will not be available to HQA legacy
users until Enterprise Workday goes live-currently targeted for 8/11/14.
HQA Managers onboarding new hires prior to this date will follow the
interim access request procedures (please see appendix C).
Screen:
URL: https://iwa.unionbank.com/exr/
How to Sign-on: Single Sign-On
Owner: XXXXXXXXX

Credit Scope
General Information
Application: Credit Scope Application
Application ID: CSA
Description: Credit Scope application is an analytical tool enabling managers to create
spreads. Database automatically updated periodically through ftp
download from Vendor's site and using application-level service account
for the proxy
Primary Line of Business IRMG
System Owner:
IT Owner:
Category: Internal
Access Information
Screen:
Citrix: myapps.unionbank.com
How to Sign-on: 1. Access Citrix
2. Open Credit Scope
3. Sign-in
Owner: XXXXXXXXX

eForms
General Information
Application: eForms
Application ID: EFM
Description: Web Electronic Forms provide standardized “Contact Us” forms for all
WEB applications using Single Sign-on and provide Corporate Supply
Order forms for XXXXXXXXXoc.com
Primary Line of Business Business Operations
System Owner:
IT Owner:
Category: Internal
Access Information
How to Request Access: UAR
1. Submit UAR requesting to be added to the appropriate Union
Bank AD group
a. UAR must specify the eForm required to request access
2. Upon approval, a Union Bank account will be added to the
group requested.
Screen:
URL: https://bpm.XXXXXXXXXoc.com/Workplace/ContainerLogin.jsp
How to Sign-on:
Continued
XXXXXXXXX credentials are required for access to eForms
1. Logon to HQA desktop
2. Login as HQA User
4. Point browser to
https://bpm.XXXXXXXXXoc.com/Workplace/ContainerLogin.jsp
5. Union Bank credentials

eForms
Continued
Owner: XXXXXXXXX

Enterprise Solutions for Bankers (ESB)
General Information
Scope: This procedure provides first-time login instructions for employees of the
Bank of Tokyo-MitsXXXXXXXXXishi UFJ and used to access Enterprise
Solutions for Bankers (“ESB”).
Access Information
How to Sign-on
1. Open http://citrix2.btmna.com/Citrix/XXXXXXXXXXXXXXXXXX/
2. a. User name: BTM ID
b. Password:
C. Domain: ad.btmna.com
3. Open the CITRIX icon
 If a security alert appears, check the box labeled Do not ask me
again for this site and Permit Use
4. In the Login window, enter:
a. User ID: XXXXXXXXX ID
b. Password: Enter default Password, esbnew
C. Database: MSBPROD
Important:
 Citrix Sign-in: Users will use their BTM ID
 ESB Sign-in: Users will use their XXXXXXXXX Legacy ID

Enterprise Solutions for Bankers (ESB) Sign-in Procedure
Continued
Changing the ESB
Password:
1. Go to the Maintain menu
2. From the drop down menu, select Password
3. Enter:
a. Old Password: Enter default Password esbnew
b. New Password: Enter a new Password
c. Verify Password: Re-enter the new Password
Additional Help and
Information:
Please visit ESB SharePoint site for information regarding current
enhancements or to access online training materials
ESB Hotline Contact
Information:
Phone (323)720-5917
7:30 am to 5:30 pm, Monday-Friday
Technical Support ESB-Technical.Support@unionbank.com
Data Integrity Issues CCSESBDataIntegri@unionbank.com
Owner: XXXXXXXXX

Hyperion
General Information
Application: Hyperion Planning
Application ID: HPN
Description: Replaces Budgeting and Forecasting system (SRC). Provides common
platform and improve the timeliness of the process with automated
alerts, reminders and task lists.
System Owner:
IT Owner:
Category: Internal
Access Information
Send an email requesting access, to the FPA business team and
accompany the request with a completed UAR. Team Members are:
 XXXXXX
 XXXXXX
Screen:
Business Unit will provide User instructions
How to Sign-on:
HQA Users: Login using discreet credentials provided by Hyperion
Security Administration
XXXXXXXXX
Users:
Use XXXXXXXXX network Username and Password
Owner: XXXXXXXXX

ICRS
General Information
Application: Integrated Credit Reporting System
Application ID: ICRS
Description: Enable reporting of integrated credit information across bank systems in a
single repository wherever there is credit exposure.
System Owner:
IT Owner:
Category: Internal
Access Information
 Access to this application requires a XXXXXXXXX Network ID. To request a
Network ID, please refer to the procedures in Appendix C of this reference
guide
 Submit UAR to be added to the appropriate Bank AD group. The UAR
must reference ICRS
Screen:
URL: myapps.unionbank.com
How to Sign-on: XXXXXXXXX credentials are required for access
1. Logon to HQA desktop as an HQA User
3. Point browser to myapps.unionbank.com
4. Login using Union Bank credentials
5. Open the ICRS icon
6. Login using Union Bank credentials

ICRS
Continued
Owner: XXXXXXXXX

Linecard Database
General Information
Application: Linecard Database- IRMG Credit Examination Review and Risk Monitoring
System
Application ID: LRD
Description: An internal loan examination WEB application providing online
Commercial and in the near future, Retail Banking credit examination
facilitating capture of credit examination review, monitoring, and
reporting loan credit processing.
System Owner:
IT Owner: Not IT supported
Category: Restricted
Access Information
How to Request Access:  Access to this application requires a XXXXXXXXX Network ID. To request a
Network ID, please refer to the procedures in Appendix C of this reference
guide
 Application requires Mozilla FireFox. Refer to Requesting Mozilla FireFox
under this App, for instructions to order the browser
To request access, User must Submit:
1. UAR for access to Linecard application
2. UAR for XXXXXXXXXOC-AD User account
3. HQA requesting installation of Mozilla FireFox browser
4. User is provided a XXXXXXXXX ID and the head of the Deputy
Group will request to add the user to the Linecard User table
Screen:
URL: http://10.60.13.226/Linecard2E/
 Browser: Requires Mozilla FireFox

Linecard Database
Continued
How to Sign-on: Dual Hatter: HQA User requires XXXXXXXXXOC-AD account. To Log-on:
1. Go to http://10.60.13.226/Linecard2E/
2. Enter XXXXXXXXX Network ID and Password
Where to Get Help: XXXXXXXXX; or contact Howell Kiung, System Manager @
howell.kiung@unionbank.com
Requesting Mozilla FireFox
PC Users To open a service request, either call the Helpdesk at (201)413-8999 or go
to https://itsm.ad.btmna.com/sm/ess.do in PRISM
Wyse Terminal Users: Request a Mozilla FireFox Citrix Desktop icon by completing a
System/Network Access Request eForm
1. In PRISM, go to eForms
2. Open System/Network Access Request
3. Select a Network ID
4. Complete the eForm
5. Type in “Mozilla FireFox” in the field titled List NT Group
Memberships Required
Where to Get Help: If experiencing difficulties completing the form, please contact Donato
Fastiggi ( Tier II Support Group) or contact the Helpdesk
Owner: XXXXXXXXX

MySuccess
General Information
Application: MySuccess*
Application ID: EDB (Employee Database)
Description: The Employee Management System (“EMS”) stores data about employees
and is used in developing employee performance evaluations. The EMS
consists of two parts- Employee Data and Salary Compensation.
Employee Data comprises, in part:
1. A record of employee work schedules and employee adherence
to these.
2. Information pertaining to current and past performance
evaluations.
3. A record of past, current, and future training.
4. Allows documenting notes about employee attendance,
employee performance and employee performance evaluations.
Primary Line of Business Human Resources
System Owner:
IT Owner:
Category: Internal
Access Information
*Please note: General MySuccess access will not be available to HQA
legacy users until Enterprise Workday goes live-currently targeted for
8/11/14. HQA Managers onboarding new hires prior to this date will
follow the interim access request procedures (please see appendix C).
Screen:
URL: https://iwa.unionbank.com/elm/

MySuccess
Continued
Owner: XXXXXXXXX

OpenPages
General Information
Application: OpenPages-OPI
Application ID: OPI
Description: OpenPages is an IBM GRC platform used in Operational Risk, Compliance,
SOX, Risk Inventory, and Issues Management
System Owner:
IT Owner:
Category: Internal
Access Information
Screen:
URL: https://openpages.XXXXXXXXXoc.com/openpages/log.on.do
How to Sign-on: Enter XXXXXXXXX Network ID and Password
Owner: XXXXXXXXX

PPX
General Information
Application: Proponix (Trade 360)
Application ID: PPX
Description: Trade 360 (Proponix) middleware is the XXXXXXXXX mainframe
component for the Trade Finance processing. PPX together with system
Ids CGI, PPE, PP1, SC1, and PPR are needed to produce the complete
Trade finance solution.
System Owner:
IT Owner:
Category: Internal
Access Information
Screen:
XXXXXXXXX assigned RSA token required to access application using WEB
interface linked to a XXXXXXXXX AD account.
Contact Glen Tenno @ glenn.tenno@unionbank.com
Trade360 is the point of access to PPX
Log-on ID is not AD based
Login using discreet credentials provided by Vendor
How to Sign-on: Login using discreet credentials provided by Vendor
Owner: XXXXXXXXX

Racer
General Information
Application: Racer
Application ID: RAC
Description: The goal of the RACER System is to streamline the credit approval process
for the Wholesale Lending units (Commercial Banking, Real Estate
Industries, etc.), by eliminating redundant re-keying of information and by
automating the routing of documents.
The RACER system consists of a Lotus Notes Application (developed on
version 8.5.2) wrapped around an existing business workflow based
mainly on documents (written in Lotus and MS Word etc.). Further
functionality is gained by extending that environment with additional
documents hosted in Lotus Notes. These additional documents facilitate
document routing and inter-and intra-department coordination and
communication.
System Owner:
IT Owner:
Category: Internal
Access Information
Screen:
URL: myapps.unionbank.com
How to Sign-on: 1. Go to Citrix
2. Open Racer icon
3.
Enter HQA Network ID@AD.btmna.com and Password
Example: U123456@ad.btmna.com

Racer
Continued
Owner: XXXXXXXXX

RCIF
General Information
Application: CIF- Customer Information File
Application ID: RCIF
Description: A mainframe system and the system of record for all customer
information.
System Owner:
IT Owner:
Category: Internal
Access Information
Screen:
Enter:
1. Open XXXXXXXXX Mainframe icon
2. Application ID: CICSPROD
3. Sign-on Name and Password
4. Type in “RCIF”
How to Sign-on: Enter XXXXXXXXX Mainframe credentials
Owner: XXXXXXXXX

RIMS
General Information
Application: RIMS- Exactbid
Application ID: REX
Description: A secure, WEB-based Real Estate Information Management System that
enables Bank officers to request services from Valuation Services (“VAS)
and allows VAS to manage the bidding and awarding of appraisals,
environmental studies, and construction due diligence reports. The
system is also able to provide management reports pertaining to job
status, performance and indices summaries. RIMS also archives all
reports uploaded by Users and creates a permanent audit trail.
System Owner:
IT Owner:
Category: Internal
Access Information
How to Request Access: Request access by sending email to either:
 Roberta.Hochberger@unionbank.com
 Jenifer.Alfaro@unionbank.com
Screen:
URL: http://unionbank.exactbid.com
Where to Get Help: Contact either Roberta Hochberger or Jenifer Alfaro
Owner: XXXXXXXXX

RISK ANALYST/CRECM
General Information
Application: RA/CRECM
Application ID: Risk Analyst
Description: XXXXXXXXX Citrix & Credentials required
System Owner:
IT Owner:
Category: Internal
Access Information
Screen:
URL: https://riskanalyst.XXXXXXXXXoc.com/riskanalyst
Owner: XXXXXXXXX

Service Requests (MyStore)
General Information
Application ID: SRS
Description: Procurement and Service request (old system). TSR/CCR Request System
System Owner:
IT Owner:
Category: Internal
Access Information
Screen:
URL: http://mst.XXXXXXXXXoc.com:8000/Buyer/Main
How to Sign-on: XXXXXXXXX Network ID and Password
Owner: XXXXXXXXX

ServiceInsight
General Information
Application: ServiceInsight
Description: Work order system used to Submit facility service requests for emergency
repair
System Owner:
IT Owner:
Category: Internal
Access Information
Screen:
URL:
Owner: XXXXXXXXX

Service Manager
General Information
Application: Service Manager
Application ID: HPS & SMP
Description: HP Service Manager for Incident and Change Management. Service,
Incident, Problem and Change Management.
System Owner:
IT Owner:
Category: Internal
Access Information
Screen:
URL: http://servicemanager
Owner: XXXXXXXXX

SharePoint
General Information
Application: SharePoint
Application ID: SPS
Description: SharePoint Services (SPS) is the core application package that is utilized to
support the Union Bank Intranet. The Intranet is comprised of the Union
Bank Home Page (XXXXXXXXX) along with numerous other sites included
XXXXXXXXX, applications, eLibraries, document libraries, bulletin boards,
team sites, etc. Additionally, there are several external facing web
applications such as Loan By Phone, Account by Phone, HOA services and
others that connect via external facing Internet site to a back-end
SharePoint site in the Intranet.
Primary Line of Business Special Assets Department and Risk
System Owner:
IT Owner:
Category: Internal
Access Information
Screen:
URL:
http://intranet.XXXXXXXXXoc.com/sites/XXXXXXXXXox/Pages/Default.asp
 Enter the specific provided link
Owner: XXXXXXXXX

Siterra
General Information
Application: Siterra
Description: CBRE-Corp Real Estate-Lease Information
System Owner:
IT Owner:
Category: Internal
Access Information
How to Request Access: Send an email requesting access, to either:
 Steven.Nathan@unionbank.com
 Melissa.hope@cbre.com
Screen:
URL: https://apollo.siterra.com/unionbank/
Owner: XXXXXXXXX

Thomson Reuters Paisley GRC
General Information
Application: Thomson Reuters Paisley GRC-XXXXXXXXX (IRMa)
Application ID: Thomson Reuters Accelus Governance, Risk and Compliance
Description: Market-leading solutions for enterprise Governance, Risk and Compliance
(GRC) management, enterprise risk management, policy management,
audit management, global regulatory intelligence, financial crime, anti-
bribery and corruption, supply chain risk, enhanced due diligence, training
and e-learning, and Board of Director and disclosure services
Primary Line of Business Internal Audit
System Owner:
IT Owner:
Category: Internal
Access Information
Screen:
URL: irm.unionbank.com/irm
How to Sign-on: XXXXXXXXX Network ID and Password
Where to Get Help: Contract Gerhard Neuendorff
Owner: XXXXXXXXX

UAR
General Information
Application: User Access Request
Application ID: UAR
Description: Manages and controls system access requests. This is an online form
documenting requests and afterwards, routing these for approval via a
custom SharePoint Workflow.
System Owner:
IT Owner:
Category: Internal
Access Information
Screen:
URL: http://uar/sites/uar/default.aspx
Owner: XXXXXXXXX

UBuy
General Information
Application: UBuy-Electronic Procurement System *
Application ID: ARB
Description: This system enables electronic procurement of indirect goods and
services from pre-approved suppliers. It interfaces with the AP, HRS, and
INV systems to fulfill the ordering and payment process.
System Owner:
IT Owner:
Category: Internal
Access Information
 Contractors require UAR
*Please note: General XXXXXXXXXUY access will not be available to HQA
Screen:
URL: http://unionbank.procurement.ariba.com/
Owner: XXXXXXXXX

Workforce
General Information
Application: Workforce*
Application ID: TEA
Description: WEB-enabled time and attendance system used for time reporting,
approvals, processing leaves and many other functions. Able to
automatically calculate all premiums including overtime based on
business rules configured within the system. Provides employee on-line
facility to report, certify and Submit their own time for approval. Provides
managers an online view and ability to approve employee time, view
schedules and time-off taken and planned. Also, provides system based
calculations of overtime and other premiums in compliance with state
and local laws.
Primary Line of Business HR Finance Payroll
System Owner:
IT Owner:
Category: Internal
Access Information
*Please note: General Workforce access will not be available to HQA
Screen:
https://iwa.unionbank/tea/
Owner: XXXXXXXXX

Appendix A
Requesting a User Network ID
Access Information
Requesting a Workday ID: XXXXXXXXX Users who need to access XXXXXXXXX applications must be
provisioned with a XXXXXXXXX AD account.
 An email must be submitted to the HR Data Management Mailbox
requesting a Workday ID and will include the User’s name, phone number
and name of the XXXXXXXXX Manager.
Requesting a XXXXXXXXX
Network ID:
Following issuance of a Workday ID, the User must complete a Network
Access Request Form. Following approval of the request, the User may
begin accessing XXXXXXXXX applications
Completing the Network
Access Request Form:
Who is making this request?
Who is this request for?
7. Request Type
8. Employee Name
9. Employee Department
10. Employee ID
11. Consultant/Temp*
12. If so, please specify account exp. Date
13. Business Reason
14. Additional Comments
*Contingent Workers: If the request seeks authorization for a contingent
worker, please select “yes” in the Consultant/Temp field (#11, above) and
include the date “account exp (“expiration”) date” provided by HR
1. Today’s Date
2. Name
3. Email
4. Department
5. Phone
6. Manager
Approval: Must include Manager’s Approval
Submit: Submit form to itssoe@us.XXXXXXXXX.jp

Appendix A: Requesting User Network ID
Continued

Appendix A: Requesting User Network ID
Continued
Owner: XXXXXXXXX

Appendix B
Requesting Access to Shared Drives and Folders
General Information
Scope: For Users who require access to XXXXXXXXX Shared Drive and folders
Access Information
How to Request Access: UAR: Requires completion of an Application Access Request Form
Completing the Form: Who is making this request?
Which application and environment?
1. Today’s Date
2. Name
3. Email
4. Department
5. Phone
6. Manager
7. Environment
8. Application Name
9. Role Description
10. User Action
11. Business Reason
Approval: Must include Manager’s Approval

Appendix B: Requesting Access to Shared Drives and
Folders
Continued

Appendix B: Requesting Access to Shared Drives and
Folders
Continued
Owner: XXXXXXXXX

Appendix C
Requesting a Network ID
General Information
Scope: The Application Access Request Form is utilized by Users who have
standard access rights, i.e. Network, Internet, and Exchange, but require
additional access to systems and applications.
Access Information
How to Request Access: Requires completion of the Network Access Request Form
Completing the Application
Access Request Form:
Which application and environment?
1. Today’s Date
2. Name
3. Email
4. Department
5. Phone
6. Manager
7. Environment
8. Application Name
9. Role Description
10. User Action
11. Business Reason
Approval: Must include Manager’s approval

Appendix C: Requesting a Network ID
Continued

Appendix C: Requesting a Network ID
Continued
Owner: XXXXXXXXX

Appendix D
Requesting Access to Shared Drives and Folders
General Information
Scope: The User Access Request (“UAR”) is utilized by Users who have standard
access rights, i.e. Network, Internet, and Exchange, but require additional
access to systems and applications.
Access Information
Accessing and opening a
New UAR
1. UAR: http://uar/sites/uar/Admin_Pages/UAR_admin.aspx
2. On the left hand-side of the User Access Request screen, under
the heading, UAR Actions, select Create New UAR
3. Under Systems not handled by SSA, press the Create UAR
button located at the bottom of the window
How to Request Access What kind of request is this?
1. Request Type: Open the drop-down menu and select
Additional Access to existing ID
2. Type in a business reason why access is required. Use the
Additional Comments field to enter additional information
Who is this request for?
1. User (Prefill): Enter the name or User ID of the employee for
whom access is being requested.
 Names can either be typed into the name field or identified
using the Directory icon located to the immediate right of the
name field

Appendix D: Requesting Access to Shared Drives and
Folders
Continued
How to Request Access to
the Application
Continued
The User Submitting the request for access must provide the following
information about themselves:
1. User
2. Name
3. Phone#
4. Mail Code
5. Manager
Selecting Applications From the Application Menu
1. Check XXXXXXXXXOC-AD Folder Server Path (e.g. lahq-groups)
2. Press Continue
3. Select Server Access
4. Under Service Access Require, select Folder Access
5. Under Provide Folder Name, enter the name of the folder
6. Select Save
Review 1. Press Continue
 All information entered in the request is displayed for review
prior to finalization.
2. If all information is correct, press Submit to finalize
 An email is automatically sent to the requestor’s Manager for
approval of the request.
Owner: XXXXXXXXX

Bank Application Guide 090114

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Bank Application Guide 090114