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BA 716
      Information Technology




Group Project Presentation
TEAM #2




        Mr.Chaiyot Norkaew (Too)
  Miss Nipaporn Pirayawaraporn (Tarn)
    Mr.Romain Lahoussine (Romain)
         Mr.Bingru Zhang (Ryan)
           Miss Yang Zi (Mali)
Miss Nilukshika Mendis Abeysekera (Nilu)
The Organization
Bumrungrad International Hospital
- Founded in September 17th, 1980.
     - Southeast Asia’s largest private medical center.
- One of the world’s popular medical tourism destinations.
“ Care for the people ”
Achievements & Awards

                                               2002
First hospital in Asia to be accredited by the American-based Joint Commission International.

                                    2004 and 2008,
                 Asia Money magazine’s “Best Small Cap Company” award.

                                             2008
                    The "Tourism Authority of Thailand" Award of Excellence
            in the category of Health Tourism at the 7th Thailand Tourism Awards.

  “Thailand’s Most Innovative Company” by Chulalongkorn University’s School of Business.

              Won 1st Place as “Best Website for International Medical Travel”
             at the 2008 Consumer Health World Awards event in the US capitol.

                                            2011
     Reaccredited for a 3rd time by the US-based Joint Commission International ( JCI ).
Information Technology in Place
- Started from December 1999
- With many different systems
   - Regularly from Microsoft
1st Software - The hospital 2000 (H2000)

      Now - Microsoft Amalga HIS
Mr. Paul Clarke
IT Director of Bumrungrad International Hospital
Next
Information System
 1st - The hospital 2000 (H2000)

  Now - Microsoft Amalga HIS
STRENGTH

  - It’s customized

     - Easy to use
          and
efficient for the staff

 - Single data base
WEAKNESS

-Not specialize in
 doing ERP, or lab
     system

(ERP = Enterprise resource
         planning)
Must be in a higher availability
for 24/7 operations of hospital.
Evaluation from IT Director




       IS makes satisfaction,
  but system can always be better.
Maintenance & Upgrade
2 times a year for
    upgrading
        a
    SOFTWARE
Every 5 years for
   upgrading
        a
   HARDWARE
Frequently updating can increase a downtime,
  which can be disadvantages for a hospital.
Security & Policy
IT Specialist is responsible
for handling an Information
  System’s transaction in
          hospital.
Every staff has to read,
    understand and sign
a policy of using Information
   System in the hospital.
How IS runs the hospital
Support works of back office
             in
  financial management
            and
     human resource
Support works of front office
            in
       registration
           and
        application
Online communication for emergency case
What we’ve learnt from this project
We came across a lot of new and inspiring ways
Information System helps the hospital Bumrungrad
     and also the way it functions as a whole.
IS must be good enough for 24/7 services
                    &
         IS can always be better
Be (more) professional
Teamwork
Thank you for your participation

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BA716 - group project fall 2012