Brooke Backlund is an energetic student leader pursuing a diploma in Human Resource Management from BCIT. She has work experience in HR, retail management, and administrative roles. Brooke maintains high academic achievement and community involvement through leadership positions with BCIT clubs and volunteer work assisting other students.

1. Brooke Backlund
Cell: (778) 867-6722
Email: brookebacklund@gmail.com
1582 West Fraser Road, Quesnel BC
ca.linkedin.com/in/brookebacklund
Summary I am an energetic and achievement-oriented student leader and future HR professional. I
have unique experience in HR best practices in addition to my training and recruiting
experience. I continually aspire to deliver “above and beyond” results at work and school.
Education British Columbia Institute of Technology, Burnaby, BC Jan 2014 to May 2015
School of Business Diploma – Human Resource Management
• Expected graduation June 17th
2015
• Achieving an A+ average and graduating with distinction
• PEAK Leadership Program graduate, and member of the BCIT Human Resources
Association and the BCIT Toastmaster’s club
University of British Columbia, Vancouver, BC Sept 2010 to Dec 2013
B.A. – Double Major in Psychology and English emphasis literature
• Achieved a B+ average
• Member of the Gamma Phi Beta sorority, Gamma Sigma Alpha Greek Honor Society,
and Psychology Students’ Association
Work
Experience
Shoppers Drug Mart, Vancouver, BC July 2008 to May 2015
Front Store Supervisor
• Promoted from a cashier, to a merchandiser, to certified Cosmetician, and achieved
the position of Front Store Supervisor in January
• Efficiently manage the customer service functions, and interpret store policy to
resolve customer complaints pleasantly and promptly
• Assign and supervise four employee’s daily duties and break schedule
• Effectively train staff up to two hours per shift through my own design to ensure store
compliance and employee confidence
• Carefully complete deposits, perform daily cash room counts, manage the safe, balance
tills, handle petty cash, and other cash management administrative tasks to ensure that my
cashiers have the tools they need to satisfy customers
Appnovation Technologies, Vancouver, BC Jan 2015 to May 2015
Human Resources Student Consultant
• BCIT capstone project which exceeded proposal deliverables and was completed
as a team of three students
• Created an employer of choice award framework and timeline so Appnovation is
prepared to apply for five relevant employer awards this year
• Created and implemented an annual HR/culture audit of 77 employer of choice
criteria to monitor trends
• Benchmarked the audit with eight local and international technology companies
• Designed and compiled a 43-page Canada’s Top 100 Employer application on their
behalf, which involved conducting fifteen interviews, compiling and describing
their HR processes, and custom formatting their application with photos
• Created 17 recommendations as a result of our gaps analysis on best practices
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2. Brooke Backlund
Cell: (778) 867-6722
Email: brookebacklund@gmail.com
• Presented our project to two BCIT instructors and 15 Appnovation staff members
Vector Marketing, Vancouver, BC April to Aug 2014
Recruiting Assistant (Keyholder)
• Pre-screened approximately five applicants per hour, provided job descriptions, and
scheduled interviews to ensure job positions were filled with suitable candidates
• Handled in-coming and out-going calls and completed miscellaneous office duties
related to employee files in an efficient and friendly manner
• Listed weekly job postings on Monster, Workopolis, and AllStarJobs websites
Columbia Industries Ltd., Sparwood, BC July to Dec 2012
Administrative Assistant
• Managed accounts payable and receivable diligently so that payments balanced
• Reliably maintained employee time cards and updated employee files
• Accurately organized detailed information on work order history and financial
records using Microsoft Office, Excel, and Word for accounting personnel
Volunteer
Experience
BCIT Student Association, Burnaby, BC Sept 2014 to May 2015
Human Resources Student Volunteer
• Organized and led interviews for 23 applicants for a computing and health sciences
mentorship program, and 10 interviews for the PEAK Leadership program
• Recommended student suitability for program entry and assisted in matching them
with mentors; was highly commended for my attitude and work ethic
• Reviewed and edited student resumes and cover letters, and participated in mock
interviews during Career Services drop in hours two hours per week to help students
gain confidence and employment
• Mentored by the Student Development Specialist and a Career Specialist on how to
lead interviews, and more effectively write resumes and cover letters
BCIT, Burnaby, BC Sept 2014 to May
2015
Human Resource Management Program Set B Representative
• Act as a student voice for our class by acting on their behalf and maintaining a
popular Facebook page with assignment schedules and helpful tools and notices
• Coordinate communication between teachers and students on resources, scheduling,
and examination fairness
• Spend up to five hours per week meeting with students and instructors to resolve
personal and coursework related issues
• Advocated for the redesign of a course when a student prerequisite was missed
BCIT Toastmasters Club, Burnaby, BC Sept 2014 to April 2015
Vice President Public Relations
• Coordinate our club’s public appearance through Facebook, Instagram, and flyers
and TV advertisements on BCIT Burnaby campus to attract and retain members
• Speak at public events to educate the public on Toastmasters programming;
received praise for a speech I gave to 100 prospective members
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3. Brooke Backlund
Cell: (778) 867-6722
Email: brookebacklund@gmail.com
Memberships 2015: Human Resources Management Association
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