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© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
Carmen Puccio
Principal Solutions Architect, Amazon Web Services
SRV212
Too Many Tools?
How AWS Systems Manager Bridges Operational Models
© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
Cloud Management Challenges
Managing cloud and hybrid environments using a traditional toolset
is complex and costly
Traditional IT toolset not
built for cloud scale
infrastructure
Deploying multiple
products is a significant
overhead
Licensing costs
and complexity
Maintaining
enterprise-wide visibility is
challenging
© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
Customer Challenges
Operate safely and
securely at scale
Map resources to
applications and
environments
Diverse set of tools
for managing hybrid
cloud
Complex licensing and
hard to manage the
management
infrastructure
Ability to build
custom solutions to
meet specific business
needs
© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
Operate Safely and At Scale
The operations cockpit for any cloud at any scale
Support AWS and On-Premises
Use cross-platform capabilities manage both
Windows and Linux
Group
The building blocks of your applications
Visualize
Operational insights for applications
Brings other AWS services in a single console
Act
Using AWS best practices with built-in safeties
© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
Extensible
Hybrid Compliance Open Source Cross-platform Extensible
Works in hybrid
and multi-cloud
environments
Use existing tools like
Ansible, PowerShell
DSC, and InSpec for
configuration
and Compliance
SSM Agent is open-
sourced on GitHub
Windows and
Linux support
Extensible capabilities
to collect custom
inventory from
instances
© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
AWS Systems Manager Customers & Partners
© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
Manage Resources at Scale
Resource groups
Define the building blocks of
your application
Give a meaning to a collection
of AWS resources (as an app, env,
or business unit)
Group AWS resources based on
tags using a simple query
Save a search as a heterogeneous
group of (dynamic) resources
Interact with a group directly rather than
individual resources
© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
Improved Visibility And Control
Setup operational dashboards
Build and customize your
own ops-dashboards
Leverage your existing Amazon CloudWatch
dashboards
Leverage your existing
CloudWatch metrics
Monitor Compliance
Visualize your application’s metrics
© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
Compliance with Patch Manager
corp data center
Individual instances
not grouped
Patch Group=WebServers
Patch Group=SQLCluster
Default Patch Baseline
for the OS
Web Server
Patch Baseline
Patch Manager
Maintenance
Window Compliance Notifications!
© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
Demo
© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
Safe and Secure Operations
corp data center
VPC1
Tags
VPC2
Tags
IAM
Run Command Amazon CloudWatch
Events
CloudTrail
Auditing
© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
Gain Insights From Multi-Account Instances
corp data center
Account 1
Account 2
Inventory
Amazon S3
Data Lake
Amazon
QuickSight
AWS
Config
Any BI Tool!
© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
Easy To Use Automation
Run the automationRole and permissionInputAutomation
document
© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
Config And Secrets Data Management
Rotate
password
/app/test/db_password /app/prod/db_password
Dev Test Prod
App
Change notifications
(event-based)
Email
notification
© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
Manage Configuration Drift
Instances
State manager
© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
AWS Systems Manager Capabilities
Resource Groups
Run Command
Inventory
Patch Manager
Automation
Parameter Store
Maintenance Window
State Manager
© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
Demo
© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
Other Enterprise Features
Integrated with AWS
services such as
IAM: granular RBAC
CloudTrail: audited actions
CloudWatch Events:
notification and remediation
Config: configuration history
Available in all AWS
regions including
GovCloud
Accessible through
AWS PrivateLink
SSM Agent is
installed on
AWS Windows Server
and Amazon Linux
AMIs
Systems Manager is
SOC, ISO and
PCI compliant, HIPAA
enabled
© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
Useful Links
AWS Management Tools Blog
https://aws.amazon.com/blogs/mt/category/management-tools/amazon-ec2-systems-manager/
AWS Blog
https://aws.amazon.com/blogs/aws/category/amazon-ec2-systems-manager/
Product Page
https://aws.amazon.com/systems-manager/
Feedback
ec2-ssm-feedback@amazon.com
1
2
3
4
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Thank you!
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AWS Systems Manager: Bridging Operational Models - SRV212 - Chicago AWS Summit

  • 1. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved. Carmen Puccio Principal Solutions Architect, Amazon Web Services SRV212 Too Many Tools? How AWS Systems Manager Bridges Operational Models
  • 2. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved. Cloud Management Challenges Managing cloud and hybrid environments using a traditional toolset is complex and costly Traditional IT toolset not built for cloud scale infrastructure Deploying multiple products is a significant overhead Licensing costs and complexity Maintaining enterprise-wide visibility is challenging
  • 3. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved. Customer Challenges Operate safely and securely at scale Map resources to applications and environments Diverse set of tools for managing hybrid cloud Complex licensing and hard to manage the management infrastructure Ability to build custom solutions to meet specific business needs
  • 4. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved. Operate Safely and At Scale The operations cockpit for any cloud at any scale Support AWS and On-Premises Use cross-platform capabilities manage both Windows and Linux Group The building blocks of your applications Visualize Operational insights for applications Brings other AWS services in a single console Act Using AWS best practices with built-in safeties
  • 5. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved. Extensible Hybrid Compliance Open Source Cross-platform Extensible Works in hybrid and multi-cloud environments Use existing tools like Ansible, PowerShell DSC, and InSpec for configuration and Compliance SSM Agent is open- sourced on GitHub Windows and Linux support Extensible capabilities to collect custom inventory from instances
  • 6. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved. AWS Systems Manager Customers & Partners
  • 7. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved. Manage Resources at Scale Resource groups Define the building blocks of your application Give a meaning to a collection of AWS resources (as an app, env, or business unit) Group AWS resources based on tags using a simple query Save a search as a heterogeneous group of (dynamic) resources Interact with a group directly rather than individual resources
  • 8. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved. Improved Visibility And Control Setup operational dashboards Build and customize your own ops-dashboards Leverage your existing Amazon CloudWatch dashboards Leverage your existing CloudWatch metrics Monitor Compliance Visualize your application’s metrics
  • 9. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved. Compliance with Patch Manager corp data center Individual instances not grouped Patch Group=WebServers Patch Group=SQLCluster Default Patch Baseline for the OS Web Server Patch Baseline Patch Manager Maintenance Window Compliance Notifications!
  • 10. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved. Demo
  • 11. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved. Safe and Secure Operations corp data center VPC1 Tags VPC2 Tags IAM Run Command Amazon CloudWatch Events CloudTrail Auditing
  • 12. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved. Gain Insights From Multi-Account Instances corp data center Account 1 Account 2 Inventory Amazon S3 Data Lake Amazon QuickSight AWS Config Any BI Tool!
  • 13. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved. Easy To Use Automation Run the automationRole and permissionInputAutomation document
  • 14. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved. Config And Secrets Data Management Rotate password /app/test/db_password /app/prod/db_password Dev Test Prod App Change notifications (event-based) Email notification
  • 15. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved. Manage Configuration Drift Instances State manager
  • 16. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved. AWS Systems Manager Capabilities Resource Groups Run Command Inventory Patch Manager Automation Parameter Store Maintenance Window State Manager
  • 17. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved. Demo
  • 18. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved. Other Enterprise Features Integrated with AWS services such as IAM: granular RBAC CloudTrail: audited actions CloudWatch Events: notification and remediation Config: configuration history Available in all AWS regions including GovCloud Accessible through AWS PrivateLink SSM Agent is installed on AWS Windows Server and Amazon Linux AMIs Systems Manager is SOC, ISO and PCI compliant, HIPAA enabled
  • 19. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved. Useful Links AWS Management Tools Blog https://aws.amazon.com/blogs/mt/category/management-tools/amazon-ec2-systems-manager/ AWS Blog https://aws.amazon.com/blogs/aws/category/amazon-ec2-systems-manager/ Product Page https://aws.amazon.com/systems-manager/ Feedback ec2-ssm-feedback@amazon.com 1 2 3 4
  • 20. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved. Thank you!
  • 21. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved. Tap your badge as you leave to receive an email with additional resource links from this session. Your feedback is important to us. Rate this session via the event app. After This Session…