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Mobile GIS with Augmented Reality 
for 
Utility & Telco Field Workers 
GE Bali August 2014
The Issues 
The Requirements 
The Technology 
The Benefits 
Example Usage
o Mike Bundock 
Introduction 
• GIS industry since 1979 
• Consultancy to Governments, utilities & telcos in UK, Europe, SE Asia, 
Australasia 
• Product development for GIS products (Unisys, CIS, Smallworld) 
• Smallworld Systems 1990-2000 (Cambridge, Australia, NZ) 
• eMap, Terralink, SISL 
o Augview 
• smart field systems incorporating GIS & Augmented Reality 
• focussed on infrastructure management
The Issues 
The Requirements 
The Technology 
The Benefits 
Example Usage
The Issues 
o Action: Industry Restructuring 
Results: 
 Deep subcontractor structure 
 Small specialist companies 
 Short lifespan 
 Have to be competitive – lower cost workforce 
 Short term workforce 
o Action: New workforce 
Results: 
 Less training, less knowledge, less experience 
 New generation – short term job expectations 
 Expect GPS to be ubiquitous and accurate 
 Expect and experienced with 3D visualisation
o Asset Data: 
The Issues 
 Existing data not Spatially accurate 
 Missing critical attributes 
 Not Complete – some assets simply not recorded 
 Need to update – SUE records research phase 
o SUE Standards: Reducing risk 
 Quality level D – records research 
 Quality level C – field survey – whatever is visible 
 Quality level B – existence and horizontal position from locators, 
GPR etc. 
 Quality level A – highest accuracy (e.g. survey after exposure using 
vacuum excavation)
o Ageing Assets: 
The Issues 
 Refurbishment, replacement, abandonment 
o New Assets: 
 Increasing congestion underground 
 New technology rollout 
 Collateral damage - an example 
 Known - average 1 event per 800m drilling 
 Not known? 
 cable insulation damage, 
 stormwater/sewer drill through
The Issues 
The Requirements 
The Technology 
The Benefits 
Example Usage
Requirements 
o Modern, Mobile GIS 
o Usability (HCI) 
• Usable by inexperienced field staff 
• Convey information clearly and easily 
• Large icons/menus 
• Internationally accepted icons 
• Simplicity for interrogation and update/capture
Requirements 
o Outdoor usable (environment) 
• Screen visibility 
• Screen size 
• Lightweight 
• Sensors available? 
• Sensor accuracy (e.g. GPS accuracy, reproducibility) 
• Communications – [, 3G, 4G 
• Connection to external devices – Bluetooth, cable 
• Battery life 
• Robustness 
• Map Styles – simpler, bolder, more contrast
Requirements 
o Platform independence 
• Leapfrog technologies – rapid change 
• iOS 
• Android 
• Windows (8?)
Requirements 
o Server Agnostic 
• GE Smallworld GSS (native) 
• OGC (for open source servers, most GIS servers, 
Autodesk, map info, Intergraph …) 
• ESRI ArcGIS Server (rest API) 
• Google (maps, fusion), Bing, OSM 
• Country-specific (e.g. Germany)
o Online 
Requirements 
• Online, no data saved on device, secure 
• Requires good 3G or 4G data network 
o Offline 
• No Network 
• Outside urban areas 
• Rugged terrain 
• Download target area prior to visit 
• Synchronise when network is stable
o Security 
• Data security 
• HTTPS 
Requirements 
• User authentication 
• Device authentication 
• Malaysia – Full Audit trail – log of all interactions 
• Downloaded data encrypted and timebombed 
• Data access only from a device in restricted area 
• Read-only or Update 
• User-specific access rights
o Who are the users? 
• Mobile technology experience 
• Adaptability 
• Age 
• Young play 3D games at home & on phones/tablets 
• IT experiences 
• At work 
• At home 
Requirements
The Issues 
The Requirements 
The Technology 
The Benefits 
Example Usage
Definition 
o Augmented Reality (AR) provides a live view of a 
physical, real-world environment which is 
augmented Marker by computer-& Image generated Recognition 
input such as 
information, sound, video, graphics, or location data
Geospatial Augmented Reality
Geospatial Augmented Reality 
o Augview Video Presentation
Authentication 
Augview 
registration 
server Client 
Device authorised – unlock app, display login panel 
User name 
& password 
User authorised – display project list Login 
Request maps 
and data from 
project URLs 
21 
Select Project 
Next 
View/accept 
disclaimers
GIS DB 
The Solution – Mobile GIS 
GIS 
Application 
server 
WEB 
server Internet 
Smart phone 
knows where 
it is 
Augview 
overlays 2D 
data of assets 
on street 
maps 
Data can be 
searched and 
interrogated in real 
time by field 
engineers 
GIS DB 
GIS 
Application 
server 
WEB 
server
GIS DB 
GIS 
Application 
server 
WEB 
server Internet 
Smart phone 
knows where it 
is and its 
orientation 
The Solution – Mobile AR 
Real time video of 
surroundings from 
phone’s camera 
Augview creates 
3D model of 
hidden assets 
and overlays on 
video 
GIS DB 
GIS 
Application 
server 
WEB 
server
Device Requirements 
Camera plus Sensors 
GNSS (GPS/GLONASS) 
• Where on earth are you? 
Magnetometer (digital compass) 
• Where are you looking (horizontally)? 
Accelerometer 
• Where are you looking (vertically)? 
Gyro 
• How am I accelerating?
Samsung Note 10.1 GPS 
26
Note 10.1 GPS 
Elapsed time 
24 minutes 
Mean coordinate (without post processing) 
0.10, -0.71 
Standard deviation 
1.21 metres
Test Results 
Samsung Galaxy S4 
Average coordinate (-0.66, -1.79) 
Standard deviation (1.11) 
Samsung Galaxy Note 10.1 
Average coordinate (0.10, -0.71) 
Standard deviation (1.21) 
Getac Z710 
Average coordinate (-0.70, 0.38) 
Standard deviation (0.44) 
28
Test Results 
iPhone 5 
Average coordinate (1.86, -1.95) 
Standard deviation (2.71) 
iPad (4th generation) 
Average coordinate (3.80, 3.19) 
Standard deviation (1.70) 
External Dual Bluetooth GPS 
Average coordinate (0.40, 0.71) 
Standard deviation (1.15)
Improving GPS Accuracy 
o Enhanced GPS – e.g. Trimble Juno 
o RTK – pricing coming down – e.g. swift-nav.com 
o 1-10cm accuracy
Architected for the Future
Product overview - Features 
o Low Unit Cost of Implementation and Use 
o Multi-Platform Native Application 
o Compatible With Multiple GIS Servers 
o Enhanced Security 
o In-field Interrogation & Update 
o Flexible Control Over Users Data 
o Intelligent Search functions
Product Overview - Features 
o Real time, in-field data correction by 
engineers 
Features for advanced, authorized users only 
Asset condition recording (condition, lifespan, needed 
maintenance) 
OSH safety surveys 
Asset serial numbers, specs etc.. 
Asset location update 
o Photo Capture
The Issues 
The Requirements 
The Technology 
The Benefits 
Example Usage
Benefits 
o Low Cost 
o Rapid to deploy 
o Ease of use 
o Reduced Health & Safety Risks 
o Reduced collateral damage 
o Improved data timeliness, data accuracy, data completeness 
o Licencing – per device 
Capex: 
licence (in perpetuity) purchase $1500 
15% PA maintenance 
Subscription: 
Monthly fee (min 3 month agreement) NZ$125/month 
o Services 
Provided by Augview or local distributor 
35
Return On Investment? 
WHAT’S YOUR TIME 
WORTH? 
STAFF $ 70,000 
OVERHEAD $ 35,000 
VEHICLE $ 20,000 
$ 125,000 
WEEKS PER YEAR 48 
COST PER WEEK $ 2,604 
WHAT’S IT GOING TO 
COST ME? 
DEVICE COST (PA) $ 1,500 
DATA PLAN (PA) $ 300 
AUGVIEW (PA) $ 900 
$ 2,700 
WEEKS PER YEAR 48 
COST PER WEEK $ 56.25 
THE UPSIDE? 
Efficiency 
Requirement 2.16% 
Saving Required 
p/day (minutes) 9.7
Return On Investment? 
How 
Efficiency Savings In-Field Data Update Risk Reduction 
Time 
(hrs/week) 
Saving 
($/week) 
Benefit 
Value 
($/week) 
Risk 
Events 
(per year) 
Cost 
(per year) 
Data always available 1 $ 65.00 Improving Data Quality $ 50.00 H & S 2 $ 1,040.00 
Comprehension 2 $ 130.00 Data Timeliness $ 50.00 Network Damage 2 $ 1,500.00 
Portability 1 $ 65.00 Back office update $ 100.00 
Value $ 260.00 $ 200.00 $ 2,540.00 
Value Annual $ 11,960.00 $ 9,200.00 $ 2,540.00 
Assumptions 
Hrs/week 40 
Staff cost/week $ 2,600.00 
Network Damage cost $ 750.00 
Worked weeks/annum 46 
Total Savings/annum $ 23,700.00
The Issues 
The Requirements 
The Technology 
The Benefits 
Example Usage
LAKU Background 
LAKU Multiple 350 staff 
is a water state owned treatment company, 
plants 
responsible Total Corporate treatment office for collection, capability in Miri 
treatment approx 300 and MLD 
distribution of potable water 
Area covers Miri, Limbang, Bintulu 
Miri Located Division in Miri, has Sarawak, a population Malaysia, of approx on island 375,000 
of Borneo 
Miri is second largest city in Sarawak 
Primary Industries are oil and gas, followed by palm oil 
2012 Division water offices treatment in is 1 Limbang, of 11 plant divisions Bintulu contaminated in and Sarawak 
Miri 
by deisel leaking from petrolum plant
LAKU – User Requirements for Mobile Solution 
o Ease of Use 
o Integration with existing systems 
GE Smallworld GIS 
o Access to external datasets 
Other utilities 
Miri City Council (MBM) 
Sewerage Services Department Sarawak (SSD) 
Sarawak Energy (formerly SESCO) 
… and Google imagery 
o Asset records maintenance 
o Burst/maintenance recording 
o Low Cost 
o Support from local distributor
Example Usage 
LakuWater Authority 
WEB 
server 
Internet 
GIS DB 
Google imagery 
Council GIS server 
Utility GIS server … 
Smallworld 
VMDS 
Third party geo servers 
WEB 
server 
GIS DB 
WEB 
server 
GIS DB 
GSS 
Augview Users
FTTx Optimised Design Process 
Third party geo servers 
WEB 
server 
Internet 
GIS DB 
Google imagery 
Council GIS server 
Utility GIS server … 
GSS VMDS 
Replica 
WEB 
server 
GIS DB 
WEB 
server 
GIS DB 
Cloud server 
https 
Notify ready 
foRre rqeuveieswt 
reoptimisation 
Design 
Optimisation 
GSS 
Review, 
validate, add 
constraints 
Design 
ReOptimisation 
Notify ready 
for review 
Revalidate, 
add 
constraints 
PNI 
Smallworld 
VMDS 
VPN 
replica synchronisation
Questions? 
www.augview.net

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Augview presentation GE user conference bali 2014 - MIke Bundock

  • 1. Mobile GIS with Augmented Reality for Utility & Telco Field Workers GE Bali August 2014
  • 2.
  • 3. The Issues The Requirements The Technology The Benefits Example Usage
  • 4. o Mike Bundock Introduction • GIS industry since 1979 • Consultancy to Governments, utilities & telcos in UK, Europe, SE Asia, Australasia • Product development for GIS products (Unisys, CIS, Smallworld) • Smallworld Systems 1990-2000 (Cambridge, Australia, NZ) • eMap, Terralink, SISL o Augview • smart field systems incorporating GIS & Augmented Reality • focussed on infrastructure management
  • 5. The Issues The Requirements The Technology The Benefits Example Usage
  • 6. The Issues o Action: Industry Restructuring Results:  Deep subcontractor structure  Small specialist companies  Short lifespan  Have to be competitive – lower cost workforce  Short term workforce o Action: New workforce Results:  Less training, less knowledge, less experience  New generation – short term job expectations  Expect GPS to be ubiquitous and accurate  Expect and experienced with 3D visualisation
  • 7. o Asset Data: The Issues  Existing data not Spatially accurate  Missing critical attributes  Not Complete – some assets simply not recorded  Need to update – SUE records research phase o SUE Standards: Reducing risk  Quality level D – records research  Quality level C – field survey – whatever is visible  Quality level B – existence and horizontal position from locators, GPR etc.  Quality level A – highest accuracy (e.g. survey after exposure using vacuum excavation)
  • 8. o Ageing Assets: The Issues  Refurbishment, replacement, abandonment o New Assets:  Increasing congestion underground  New technology rollout  Collateral damage - an example  Known - average 1 event per 800m drilling  Not known?  cable insulation damage,  stormwater/sewer drill through
  • 9. The Issues The Requirements The Technology The Benefits Example Usage
  • 10. Requirements o Modern, Mobile GIS o Usability (HCI) • Usable by inexperienced field staff • Convey information clearly and easily • Large icons/menus • Internationally accepted icons • Simplicity for interrogation and update/capture
  • 11. Requirements o Outdoor usable (environment) • Screen visibility • Screen size • Lightweight • Sensors available? • Sensor accuracy (e.g. GPS accuracy, reproducibility) • Communications – [, 3G, 4G • Connection to external devices – Bluetooth, cable • Battery life • Robustness • Map Styles – simpler, bolder, more contrast
  • 12. Requirements o Platform independence • Leapfrog technologies – rapid change • iOS • Android • Windows (8?)
  • 13. Requirements o Server Agnostic • GE Smallworld GSS (native) • OGC (for open source servers, most GIS servers, Autodesk, map info, Intergraph …) • ESRI ArcGIS Server (rest API) • Google (maps, fusion), Bing, OSM • Country-specific (e.g. Germany)
  • 14. o Online Requirements • Online, no data saved on device, secure • Requires good 3G or 4G data network o Offline • No Network • Outside urban areas • Rugged terrain • Download target area prior to visit • Synchronise when network is stable
  • 15. o Security • Data security • HTTPS Requirements • User authentication • Device authentication • Malaysia – Full Audit trail – log of all interactions • Downloaded data encrypted and timebombed • Data access only from a device in restricted area • Read-only or Update • User-specific access rights
  • 16. o Who are the users? • Mobile technology experience • Adaptability • Age • Young play 3D games at home & on phones/tablets • IT experiences • At work • At home Requirements
  • 17. The Issues The Requirements The Technology The Benefits Example Usage
  • 18. Definition o Augmented Reality (AR) provides a live view of a physical, real-world environment which is augmented Marker by computer-& Image generated Recognition input such as information, sound, video, graphics, or location data
  • 20. Geospatial Augmented Reality o Augview Video Presentation
  • 21. Authentication Augview registration server Client Device authorised – unlock app, display login panel User name & password User authorised – display project list Login Request maps and data from project URLs 21 Select Project Next View/accept disclaimers
  • 22. GIS DB The Solution – Mobile GIS GIS Application server WEB server Internet Smart phone knows where it is Augview overlays 2D data of assets on street maps Data can be searched and interrogated in real time by field engineers GIS DB GIS Application server WEB server
  • 23. GIS DB GIS Application server WEB server Internet Smart phone knows where it is and its orientation The Solution – Mobile AR Real time video of surroundings from phone’s camera Augview creates 3D model of hidden assets and overlays on video GIS DB GIS Application server WEB server
  • 24. Device Requirements Camera plus Sensors GNSS (GPS/GLONASS) • Where on earth are you? Magnetometer (digital compass) • Where are you looking (horizontally)? Accelerometer • Where are you looking (vertically)? Gyro • How am I accelerating?
  • 25.
  • 27. Note 10.1 GPS Elapsed time 24 minutes Mean coordinate (without post processing) 0.10, -0.71 Standard deviation 1.21 metres
  • 28. Test Results Samsung Galaxy S4 Average coordinate (-0.66, -1.79) Standard deviation (1.11) Samsung Galaxy Note 10.1 Average coordinate (0.10, -0.71) Standard deviation (1.21) Getac Z710 Average coordinate (-0.70, 0.38) Standard deviation (0.44) 28
  • 29. Test Results iPhone 5 Average coordinate (1.86, -1.95) Standard deviation (2.71) iPad (4th generation) Average coordinate (3.80, 3.19) Standard deviation (1.70) External Dual Bluetooth GPS Average coordinate (0.40, 0.71) Standard deviation (1.15)
  • 30. Improving GPS Accuracy o Enhanced GPS – e.g. Trimble Juno o RTK – pricing coming down – e.g. swift-nav.com o 1-10cm accuracy
  • 32. Product overview - Features o Low Unit Cost of Implementation and Use o Multi-Platform Native Application o Compatible With Multiple GIS Servers o Enhanced Security o In-field Interrogation & Update o Flexible Control Over Users Data o Intelligent Search functions
  • 33. Product Overview - Features o Real time, in-field data correction by engineers Features for advanced, authorized users only Asset condition recording (condition, lifespan, needed maintenance) OSH safety surveys Asset serial numbers, specs etc.. Asset location update o Photo Capture
  • 34. The Issues The Requirements The Technology The Benefits Example Usage
  • 35. Benefits o Low Cost o Rapid to deploy o Ease of use o Reduced Health & Safety Risks o Reduced collateral damage o Improved data timeliness, data accuracy, data completeness o Licencing – per device Capex: licence (in perpetuity) purchase $1500 15% PA maintenance Subscription: Monthly fee (min 3 month agreement) NZ$125/month o Services Provided by Augview or local distributor 35
  • 36. Return On Investment? WHAT’S YOUR TIME WORTH? STAFF $ 70,000 OVERHEAD $ 35,000 VEHICLE $ 20,000 $ 125,000 WEEKS PER YEAR 48 COST PER WEEK $ 2,604 WHAT’S IT GOING TO COST ME? DEVICE COST (PA) $ 1,500 DATA PLAN (PA) $ 300 AUGVIEW (PA) $ 900 $ 2,700 WEEKS PER YEAR 48 COST PER WEEK $ 56.25 THE UPSIDE? Efficiency Requirement 2.16% Saving Required p/day (minutes) 9.7
  • 37. Return On Investment? How Efficiency Savings In-Field Data Update Risk Reduction Time (hrs/week) Saving ($/week) Benefit Value ($/week) Risk Events (per year) Cost (per year) Data always available 1 $ 65.00 Improving Data Quality $ 50.00 H & S 2 $ 1,040.00 Comprehension 2 $ 130.00 Data Timeliness $ 50.00 Network Damage 2 $ 1,500.00 Portability 1 $ 65.00 Back office update $ 100.00 Value $ 260.00 $ 200.00 $ 2,540.00 Value Annual $ 11,960.00 $ 9,200.00 $ 2,540.00 Assumptions Hrs/week 40 Staff cost/week $ 2,600.00 Network Damage cost $ 750.00 Worked weeks/annum 46 Total Savings/annum $ 23,700.00
  • 38. The Issues The Requirements The Technology The Benefits Example Usage
  • 39. LAKU Background LAKU Multiple 350 staff is a water state owned treatment company, plants responsible Total Corporate treatment office for collection, capability in Miri treatment approx 300 and MLD distribution of potable water Area covers Miri, Limbang, Bintulu Miri Located Division in Miri, has Sarawak, a population Malaysia, of approx on island 375,000 of Borneo Miri is second largest city in Sarawak Primary Industries are oil and gas, followed by palm oil 2012 Division water offices treatment in is 1 Limbang, of 11 plant divisions Bintulu contaminated in and Sarawak Miri by deisel leaking from petrolum plant
  • 40. LAKU – User Requirements for Mobile Solution o Ease of Use o Integration with existing systems GE Smallworld GIS o Access to external datasets Other utilities Miri City Council (MBM) Sewerage Services Department Sarawak (SSD) Sarawak Energy (formerly SESCO) … and Google imagery o Asset records maintenance o Burst/maintenance recording o Low Cost o Support from local distributor
  • 41. Example Usage LakuWater Authority WEB server Internet GIS DB Google imagery Council GIS server Utility GIS server … Smallworld VMDS Third party geo servers WEB server GIS DB WEB server GIS DB GSS Augview Users
  • 42. FTTx Optimised Design Process Third party geo servers WEB server Internet GIS DB Google imagery Council GIS server Utility GIS server … GSS VMDS Replica WEB server GIS DB WEB server GIS DB Cloud server https Notify ready foRre rqeuveieswt reoptimisation Design Optimisation GSS Review, validate, add constraints Design ReOptimisation Notify ready for review Revalidate, add constraints PNI Smallworld VMDS VPN replica synchronisation

Editor's Notes

  1. MSc (Physics & Computer Science) Mike has worked in the GIS industry both locally and internationally since 1979. He has held a variety of roles, including consultant, systems architect, development team leader, company founder, technical director etc. For a number of years he also undertook a part time research fellowship for the Geography Department at Birkbeck College, University of London, and was a leading researcher on spatial indexing systems, spatial languages and spatial data models. In 1986, Mike was asked to lead a GIS development for Cambridge Interactive Systems. From this, Smallworld Systems was spawned, where Mike worked from 1990. Founded in Cambridge (UK), the company grew internationally, was listed on Nasdaq in 1997 and acquired by GE Power in 2000. During this period, Mike assisted with the system architecture, key new product differentiators, European expansion, and in 1993 established the Australasian operations. Mike grew the Australasian operation so that in 1996, it achieved 16% of worldwide revenues. From 1994 through to 1999, our success rate locally was 70-75% of all the business we bid on. The Smallworld product continues to be a market leader within the utility and telco GIS market worldwide. In 2000, after the acquisition of Smallworld Systems by GE Power, I was part of a new startup in NZ – eMap Ltd, which was a spin-off from NZ Aerial Mapping and aimed at the provision of digital landbase data. As a small company of about 12 employees we acquired the SOE Terralink and integrated the activities of eMap. Terralink had been formed by splitting the Dept of Land & Survey into LINZ (Policy) and Terralink (commercial). Typical of the early SOE environment, Terralink had no commercial acumen, did not know how to read/negotiate contracts, did not know how to bid for profitable business (everything was a loss leader) and was grossly inefficient (very expensive over-sized accommodation, very low productivity). We managed to downsize and improve efficiency so that after 18 months, staff numbers had been trimmed from 265 to 112, accommodation costs cut by 2/3rds, while retaining the same level of annual revenue. In 2004 I left (resigned as director and sold shareholding) after being unable to get the new Terralink to focus on international markets for growth. It remains Wellington-based, government-centric, and probably about the same size as in 2004. I took a couple of years out, acquired Sir Peter Blake’s cruising yacht Archangel, refitted it in Barcelona and sailed it back to NZ. During this period I decided that the most valuable lessons I had learnt were associated with understanding what was required culturally and organisationally within a small startup to make it grow internationally. Being quite patriotic, on my return I wanted to use that knowledge to assist small local startups with a great idea, grow and compete within the international markets. I subsequently spent about 12 months researching small companies with potentially good ideas that I could assist both financially and organisationally. From around 100, a shortlist of 10 and eventually 3 companies, I could not find 1 that I truly believed would succeed (the exception being Orion Health which was probably already beyond my ability to make any significant contribution). A very frustrating year. 2008/09 was spent assisting a new SAAS startup (ActionStep) get established. In 2009 I re-entered the GIS consultancy market, assisting we-do-IT (an Australian owned company) re-engage with lost customers and winning new business at Vector, Counties Power, Unison and Telecom NZ. This gave me the confidence to create SISL in 2011, initially focussing on servicing a GIS consultancy demand, but with the possibility of moving in to some form of product distribution and/or product generation if an opportunity was identified.   Mike has been a director of a number of GIS companies, including Rolxabia (Australia and UK), Smallworld Systems, eMap Ltd, Terralink International Ltd, and Spatial Information Systems Ltd.