Arthur McKay provides customized facilities management solutions tailored to each client's specific needs. Unlike larger competitors, they do not take a one-size-fits-all approach. Their proposals are based on service excellence, adaptability, innovation, and providing best value. Their goal is to be continually recognized as the best UK service provider through a collaborative approach and nationwide presence.

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Discover the benefits of our customised
Facilities Management Solutions

2. “Arthur McKay takes considerable pride in not being a
one-size-fits-all organisation. Unlike the majority of our larger
competitors, we differentiate ourselves by offering a truly customer-
focussed solution across the UK that’s tailored only to your precise
and highly personal requirements.
Our proposals are based on self-delivering service excellence,
being adaptable to the changing needs of you and your employees,
implementing innovative solutions, and always providing best value
for money. Quite simply, we want to be continually recognised as the
best UK service provider you have ever used.”
Michael Floyd (Executive Director, FM, Arthur McKay)
Our individual FM approach
is tailored to suit
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4. Arthur McKay delivers dependable facilities management services to
clients throughout the UK.
We provide a complete service approach, tailored to your needs, self-
delivering building maintenance, cleaning and landscaping services and
partnering with other specialist providers. We offer only the highest, most
consistent levels of professionalism so we never ask a plumber to dabble in
joinery, or a landscaper to do a little glazing. Such professionalism became
a core value when we were established nearly 60 years ago. Arthur McKay
was then – and remains today – a business that works WITH not FOR
its valued clients.
This collaborative culture has facilitated service excellence, long-term
relationships and a nationwide presence and profile. Reassuringly, we take
full responsibility for the services you entrust to us, allowing you to focus on
the things most important to your business.
Peace of mind for
Arthur McKay across the UK
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5. Arthur McKay’s complete spectrum of FM services
is designed to optimise the efficient running of
your buildings and maximise the lifespan of your
technical assets. Shaped to
your specific needs, these nationwide
services include:
• Mechanical systems – boilers, air
conditioning, heating, ventilation plumbing
• Electrical systems – lighting power
systems, HV equipment generators
• Compliance – water treatment, fixed wire
testing, PAT gas testing
• Energy management – bill validation,
consumption management targeting
• Building fabric – all fabric maintenance
including joinery, glazing, flooring, decoration,
building work hard-landscaping
• Minor works – electrical mechanical
fabric installations
• Soft services – cleaning, landscaping, pest
control hygiene services
Should your needs be more broad-ranging
(such as within a new facility, or a full system
renewal), Arthur McKay’s Projects and Networks
divisions can design and install mechanical,
electrical, networks and communications systems.
Services designed for
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6. Our nationwide team of experienced
engineers, technicians and managers
ensure that we can always meet your
needs in a timely manner.
Our 24/7 Helpdesk, staffed by fully
trained and dedicated professionals, is
an outstanding business tool that helps
to set Arthur McKay apart. It can arrange
emergency and reactive maintenance for
you via our diverse mobile resources.
All communication is linked to our
Tabs FM: a bespoke, computer-aided
facilities management system. This
system also provides the management
information fundamental to driving
continuous improvements in service
delivery, as well as ensuring all SLAs
and KPIs are met.
Service Excellence for
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7. UK support with you at the centre – we listen
intently then shape bespoke FM solutions with the
flexibility to meet your changing needs
Service excellence – our ethos is to be the best
support service provider you have used
Best-value – through keeping things simple whilst
being thorough, proactive and innovative
Sustainable solutions – we’ll offer you a tailor-made
solution, to keep you at the forefront of best practice
and compliant with all industry standards.
Peace of mind – our staff allow you to focus on
your priorities by delivering on promises; and we can
display the reassuring accreditations below:
How using
Arthur McKay FM benefits
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8. Arthur McKay Facilities Management Offices:
Edinburgh • Glasgow • Carlisle • Halifax • London Docklands • London City
www.arthur-mckay.com
To learn more about how Arthur McKay
Facilities Management services can support you and
your business, please contact us on
0207 531 7250
or email
fmservices@arthur-mckay.com