Collaboration as a Service providers like Arkadin aim to make remote collaboration through cloud-based platforms as efficient and pleasant as possible. Arkadin has become a global leader in conferencing services in under 10 years through a focus on customers and rapid growth. Their Collaboration as a Service offering provides a complete range of integrated solutions covering enterprises' collaboration needs through an innovative cloud collaboration platform.
DNetZone is a premier information technology provider company, offering a wide array of software development solutions to businesses all over the world.
DNetZone is a premier information technology provider company, offering a wide array of software development solutions to businesses all over the world.
B24 e Solutions invites like minded software solution providers consultants and individuals to be a part of its partnership program.
Together we can become the complete solution provider.
VADS bring together People, Processes and Technologies to enable effective and dynamic use of information and communications. Our focus is to empower businesses with value-based innovative solutions and services by offering our expertise.
B24 e Solutions invites like minded software solution providers consultants and individuals to be a part of its partnership program.
Together we can become the complete solution provider.
VADS bring together People, Processes and Technologies to enable effective and dynamic use of information and communications. Our focus is to empower businesses with value-based innovative solutions and services by offering our expertise.
1Portal4You is world’s no. 1 supplier of webbased top professional ready-to-use business portals and websites, offered as a global service starting for less than 50 euro/month. Doing business with us is easy by using our Online Selling Platform – www.1portal4you.com. The world is our market. We aim to improve the performance of companies and organizations worldwide, no matter if they are very small organizations, mid-size companies or global enterprises. Through our worldwide network of business partners we offer additional local services and support to our portal and website solutions. We are running our Global business fully online. We are aiming to do 100% paperless business.
K2 Partnering Solutions is a known Global leader within the Professional Services & Consulting Industry focusing on SAP, Oracle, PeopleSoft, Siebel, and EAI implementations.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
2. Companies Priorities in 2011
Top Business Priorities Top Technology Priorities
1. Increasing enterprise growth 1. Cloud computing
2. Attracting and retaining new 2. Virtualization
customers
3. Reducing enterprise costs 3. Mobile technologies
4. Creating new products and services 4. IT management
(innovation)
5. Improving business processes
5. Business intelligence
6. Implementing and updating business 6. Networking, voice and data
applications communications
7. Improving technical infrastructure 7. Enterprise applications
8. Improving enterprise efficiency 8. Collaboration technologies
9. Improve operations
9. Infrastructure
10. Improving business continuity, risk and
security 10. Web 2.0
Source: Gartner EXP (January 2011)
2
3. Global Player
… and close to you
We are proud of our global operation, helping companies of every size do business better. But we
are even more proud of our local focus, with 47 offices in 28 countries and customer support in 14
languages.
47
offices
14 000
Clients
14
languages
3
4. Global Player …
with the fastest growth in the industry
Arkadin has become one of the major Conferencing Services Providers in less than 10 years.
100 M€
Revenue 2010
15 000 000
Meetings in 2010
+576%
Growth 2005/10
“ Arkadin has an incredible capacity of
execution. It makes them a key world player.
”
Eddie Misrahi / Apax Partners General Manager / France
4
5. Collaboration as a Service …
Service-minded vision based on cloud collaboration
“ We were born in 2001 as a conferencing specialist, helping
people build better relationships in a newly-globalised
world.
Now we have taken conferencing to the next stage: full
remote collaboration through our new cloud-based platform
and a complete range of products and services.
”
But some things never change: we believe that service to
customers is our prime business differentiator.
Olivier de Puymorin, CEO of Arkadin
5
5
6. Collaboration as a Service
Using our skills, experience and a team of talented people around the World, we aim to make the
time you spend sharing and collaborating remotely the most efficient and pleasant moments of your
working day.
Collaboration Global All about
Specialist Player You
14 000 customer accounts We are customer-
include more than focused from day 1.
We are 100% focused on 1000 Large Enterprises. More than 70 % of our
Collaboration Services. They get global reach, resources are invested in
but always with a local feel. our client relationships.
6
7. Sustainability
We are facing more than an environmental crisis,
We are facing a human crisis :
• While you are using Arkadin Services, you take actions to :
• Respect our Natural Resources and environment
• Reduce your carbon footprint
• Enhance employee work–life balance
• Save time, by having using it better
• Increase internal efficiency
The Arkadin initiative to accelerate changes in your business habits.
More about Climate Care Day : www.climatecareday.com
7
8. We are all about You
Reliability & Scalability International Awards
Our customer-focused approach has won favour internationally.
Not bad for such a young company!
“ This combination of focus and forward momentum is a winner
and it appears Arkadin has almost patented the process
”
of how to grow a CSP from early stage to maturity.
Marc Beatie – Wainhouse Research
8
9. Collaboration as a Service
A complete unified offer, covering the end to end spectrum of large enterprise needs
Extensive range of solutions based on a highly innovative and scaled Cloud Collaboration
Platform
9
10. Arkadin conferencing services are based
on a technologically-advanced platform
• Arkadin Cloud Collaboration platform is an IP global network enabling to connect multi-
located bridges automatically into a unique virtual meeting room.
10
11. A complete range of Arkadin integrated solutions
WEB Conference WEB Conference
> Feature rich leading web solutions > Plug & Play
> For expert and professional usage > Simple for users of all backgrounds
> Inexpensive, secure
AUDIO
INTEGRATION
VIDEO Conference
Unified Communication
> Partnerships for seamless Arkadin > High Definition video
audio integration with major UC solutions > One click from desktop
such as Cisco WebEx Connect and > Connection from any endpoint
Microsoft Lync
Arkadin audio integrates with Tier -1 conferencing Web, video and UC solutions.
11
12. Technology leap forward brings
major benefits for customers
1 3
One Single List Maximum
of Country Access Security
2 4
Numbers
Premium Audio Seamless
Quality Integration and
Assistance
12
13. Technology leap forward brings
major benefits for customers
1. One single list of country
Access Numbers
• One unique virtual IP bridge enabling
availability of one single list of country
access numbers
• Regardless of their locations, and of the
location of their conferences all users use
the same list of numbers
• Option for global customers to have a
dedicated set of international numbers
13
14. Technology leap forward brings
major benefits for customers
2. Premium Audio Quality
• No voice compression and conversion
protocol into the Cloud (G711 Codec is used)
• Signal treatment eliminating
latency, noise and acoustic echo
• All participants, wherever they are located
in the world, are hosted on one single IP
bridge for less latency and higher quality
• Shortest routes to the IP bridge to
minimize degradation of voice quality
14
15. First class audio quality and call availability
measured and certified by 3rd party organisations
99.99 % of established calls 100 % of calls completed
with a score >4 in real production* with a score>4
to conference access at peak usage to access Arkadin audio conferencing vs attempts
Scoring Partner: Scoring Partner:
• Measurement of voice quality in stress context ● *Measurement of audio access when calls are
with a frequency of 10 calls per second done by real calls generators deployed
• Key indicator: “Mean Opinion Score” (MOS) worldwide (from biggest traffic countries), in full
(from 1 to 5)* production.
> Arkadin audio quality is over 4 on a scale ● Key Indicator: Average Success Rate (ASR)
from 1 to 5, whilst:
- MOS score for classic TDM networks is 4
- Average MOS score for GSM is 3
15
16. Technology leap forward brings
major benefits for customers
3. Maximum Security
• Arkadin private network: no connection
to the Public IP Network
• World-class hosting data centres that
provide 100% physical security
guarantee
• High platform resilience: each
component of our network (software and
equipment) is backed-up
• Complete redundancy: our MPLS
network is duplicated by design. If a link is
broken, the other one is used immediately.
16
17. Technology leap forward brings
major benefits for customers
4. Seamless integration
and assistance
• Seamless integration of your IP-
Telephony network platform into Arkadin
Cloud Collaboration
• Mobile apps and PC plug-ins such as
Blackberry, iPhone, Outlook and Lotus Notes
• The IP platform automatically identifies
each organiser‘s language preference for
Live Assistance, regardless of geographical
location
• Accuracy in answers of local operators
thanks to a unified service console with
complete conference overview
17
18. Professional Services
Experts at each step of your deployment and beyond
DESIGN BUILD RUN & CARE
Customer discovery
Feasibility study
Technical support
Technical Solution design
Proof of concepts Additional studies
Pre -Sales
Handover to Project
Manager
Transition plan Organise workshops
Program & Resources plan Coordinate deliveries
Project Communication plan Control and report
Handover to Operations
Manager Risk registration
Service management
Service reviews
Initial Customer Service Plan Customer service plan Service improvement
Relationship
Operational Readiness
plans
Manager Scorecard
Escalation management
18
19. “Unified Communications” are redefining the
way people collaborate in a business environment
Three major actors Market Segments & The fastest projected
Two of them partners emerging business models growth in our business
• On-Premise: installed on Customer • For Hosted/Managed Services (our
Arkadin partners
premises, deployed and managed target segment):
by the Customer 70% CAGR 2010-2014
• Managed Services: installed on USD 6.2Bn by 2014
Customer premises, but deployed
and managed by a Service Provider
• Hosted/Cloud: installed, deployed
and managed by a Service Provider
on his infrastructure, provided in
SaaS model to the Customer
www.arkadin.com 19
22. Customer Branding Services
Customise your conferencing access numbers, audio messages, product interfaces and
your support materials in accordance with your corporate graphical identity, ensuring a
seamless experience from start to finish.
22
23. Vidyo positioning
Data sharing
need Gotomeeting
Vidyo
Webex Livemeeting
AdobeConnect
Advanced Sametime
Tandberg /
Anywhere Polycom
Codian
Lifesize
Standard
features
None
Oovoo/
Placecam /
None Nefsys Low Def High Def Video need
23
24. Video conferencing users
Telepresence rooms
Top
management
Arkadin
Videoconferencing
service
Room/dedicated
Systems Management
Available from
Rooms, Desktops,
Tablets and Smart
Phones
Employees
24
28. User portal: Arkadin Lounge
for instant access to audio & web services
Key benefits
• One-click access to live Audio
Console & Web Conference
• Invitation toolbar downloads
> Outlook and Lotus Notes
• Availability of mobile apps
> BlackBerry and iPhone
• Conference scheduling
• Storage of product
documentations
• Post conference reports
• One-time user PIN code To manage and control your Arkadin conferencing
generation services in one, online unified location
https://lounge.anywhereconference.com
28
29. Welcome Advanced: self-provisioning portal Account
details managed by Administrators and Users
Who can use it?
● Administrators to manage conferencing
accounts by creating, searching and
disabling them
● Employees to easily apply for new
conferencing access codes online
Benefits
● Rapid deployment of audio and web
conferencing services within your company
● Multiple levels of Administrators’ rights are
customisable to support each entity
● Configuration in accordance with your
organisation’s hierarchy, for example by
subsidiary, by country, by department or by
user profile
29
30. Welcome Standard: online requests of new
account details by your users
Functional overview:
● Online provisioning tool for
employees to request the creation of
an Arkadin Audio and Web
conferencing account
● Employees simply fill out an online
form and a new conferencing account
will be received from Arkadin within
48 hours
The Welcome Standard module can be
integrated to your Intranet:
● We recommend integrating Welcome
Standard with your Intranet so that
your employees can easily fill in the
form and send their requests from
your company portal
30
31. BusinessAnalysis: online reporting module
to monitor your conferencing activity in real time
• This module provides you with a set of automatically generated standard
dashboards, available at anytime:
1. Month Consumption: unbilled consumption for the current month
- Breakdown per call type, per day, per user, per invoice
2. Annual Customer Dashboard: billed consumption for a chosen year
• Intuitive and interactive tool:
> Dynamic dashboards, with time and user information
> Nothing to download – log in and play
> Customisable to your company organisation
> Data can be saved in Excel, PDF or CSV formats
31