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1. Applying for a Job in the
Qld Public Sector
Presenter:
Shane Bowering
Director (Red Tape Busters)
02/09/14 1

2. Course Outline
 The Qld Public Sector recruitment and
selection process
 Writing a Job Application
 Preparing a Resume and Covering Letter
 Study exercise – preparing an
application for a position
 Feedback regarding your application
 The Interview Process
 Course Review
02/09/14 2

3. Session 1 - Overview
 Introduce Presenters/Company etc
 Participants Introduction
 Legislative requirements of the
recruitment process
 How do positions become vacant & how
can they be filled
 Selection Panel Processes
 Documents used in the process
 Tasks to be completed prior to deciding
to apply for a Position
02/09/14 3

4. Session 1
Introduction
 Overview of Presenter
 Overview of our Company and our
services
 Our experiences in the public
sector and in preparing job
applications, conducting interviews
etc.
02/09/14 4

5. Equal Opportunity in
Employment Act
 Purpose of the Act is to provide
equal employment opportunities
(EEO) in the public sector
 Agencies required to develop an
EEO management plan
 Act refers to target groups, these
being women, ATSI people,
people with an ethnic background,
people with a disability
02/09/14 5

6.  Nothing in the Act requires any
actions that are incompatible with
recruitment, selection, promotion
and transfer being dealt with on a
basis of merit
 This Act is about broadening the
opportunities of the target group to
be in a better position to attain
employment on merit
02/09/14 6

7. Anti-Discrimination Act
1991
 An Act to promote equality of
opportunity for everyone by
protecting them from unfair
discrimination in certain areas of
activity and from sexual
harassment and certain
associated objectionable conduct
02/09/14 7

8.  There is specific mention of a need
to ensure workers are not
discriminated against in the areas
of promotion, transfer, training,
dismissal etc.
 However an employer may impose
genuine occupational requirements
for a position eg. An Actor, Political
Adviser
02/09/14 8

9. Public Sector
Management Standard for
Recruitment and
Selection
 Primary objective is to detail the
framework for the Qld Public
Sector recruitment and selection
processes
 The Standard highlights the Qld
Government’s commitment to
appointment based on merit
02/09/14 9

10. The Standard outlines
the principles and
guidelines relating to:
 the recruitment and selection
process;
 selection committee;
 selection strategy;
 shortlisting;
 information gathering;
 information verification;
 selection recommendation
 selection decision; and
 post selection process action
02/09/14 10

11. How do Positions become
vacant and how are they
filled?
How do they become Vacant
Natural Attrition
Restructures
Position upgrade
02/09/14 11

12. How are they filled
 Normal recruitment processes
 Compassionate Transfers
 Redeployment
 Equal Transfer
 Temporary Appointments
 Secondments/Relief
02/09/14 12

13. Processes used by
Selection Panels
 Ensure the Position Description
(PD) is current
 Make changes to the PD
 Advertise the Position
 Determine weightings for the
various Selection Criteria
02/09/14 13

14.  Assess the applications and short-list
applicants
 Determine appropriate interview
questions and the most appropriate
responses
 Determine the selection techniques to
be used (at least 2 required)
 Advise applicants who are short-listed
of the Interview and the process to be
used
02/09/14 14

15.  Conduct Interview as per
required standard and advice
given previously to applicants
 Assess Interview results
 Conduct referee checks
 Reconvene to discuss
recommendation
02/09/14 15

16.  Submit recommendation and upon
approval advise both successful
and non-successful applicants
 Supply applicants with Feedback on
their performance
 Appeals Process
02/09/14 16

17. Working Documents Used in
the Selection Process
02/09/14 17

18.  Position Description
 Question sheet which includes
predetermined responses
 Applicant Shortlisting Grid
 Selection Summary Grid
 Interview Guide
02/09/14 18

19.  Reference Recording Sheets
 EEO Statistical Data Sheet
 Vacant Position Nomination
Form
02/09/14 19

20. Tasks to be completed
prior to deciding to
apply for a position
 Obtain a copy of the PD
 Research the reason for the
vacancy and the likely future
requirements of the position with
the Manager of the position
 Assess yourself honestly
regarding your ability to meet the
selection criteria and perform the
duties of the position
02/09/14 20

21.  Research the organisational
structure within which the
vacancy exists
 Establish and consider whether
the position offers future
promotional opportunities
 Ensure you have time available
to prepare a worthwhile
application
02/09/14 21

22. Session 2
 Things to be done prior to writing
your application
 Basic rules in writing an
application
 Generic Selection Criteria
 Addressing Selection Criteria
 The Covering Letter
 Resumes
 Presentation and Fonts
02/09/14 22

23. Things to be done prior to
writing an application
02/09/14 23

24.  Ensure you have taken
everything into consideration as
per the last session
 Obtain and research from
documents relating to the
position, eg. Corporate plan,
Strategic Plans, Operational
Plans & Business Plans etc.
 Discuss the specifics of the
position with the previous holder
of the position and other people
in the same field
02/09/14 24

25.  Determine if there are any
peculiarities resulting from the
geographic location of the position
 Talk to the Manager of the position
to determine where they see the
position going and what priorities
they have for the next 12 months
 Talk to Clients of the position to
gain an insight into their
perceptions of the service
provided
02/09/14 25

26. Basic rules in writing an
application
 An application contains the
following elements: a covering
letter; a departmental application
form; a statement addressing the
selection criteria individually; and
a resume, as a minimum
 Ensure that you submit at least the
departmental application form
prior to the closing date of the
application
02/09/14 26

27.  Utilise as much of the Departments
“in-house” information as possible
in your application
 Keep the content succinct and to a
readable volume, ie. Don’t make
the panel read a novel, but don’t
sell yourself short
 Ensure your presentation is to the
highest level possible
(appearances count)
02/09/14 27

28. Addressing Selection
Criteria
 Elementise the criteria to ensure you
cover all of the components in your
response
 Present your response in a
structured manner which includes
the processes used to meet the
requirements of the criteria and
examples where you have
demonstrated your ability to perform
the required skills
02/09/14 28

29.  Try to limit your response for each
criteria to no longer than 2 A4
pages
 You may wish to demonstrate
some strategic thinking by
explaining how you would use
these skills in the new role
02/09/14 29

30. The ESTEP Theory
 Experience
 Skills
 Theory
 Example
 Proof
02/09/14 30

31. The Covering Letter –
Should include the
following:
 Details of the position for which
you are applying
 Reference to your experience
 Commitment to the organisations
goals
 A desire to be interviewed
02/09/14 31

32. The Resume
 Your Resume should always start with
your most current career details and
document back to your first position
 The Resume should contain the
following information:
Each position you have held (back 5 to
10 years)
the period you held the position;
key duties you performed;
achievements you accomplished whilst in
the position;
and any other notable information
02/09/14 32

33.  Where possible only give 3 –5
examples of each, ie. The most
notable 3-5 achievements etc.
 Ensure that if you have had
regular or large periods of relief
that these are included in your
resume as a “position held”
 You may also wish to document
academic achievements in your
Resume in detail, at a minimum
all qualifications should be
documented
02/09/14 33

34.  Training course and other
qualifications should be recorded
 Your personal details are required
so that contact can be made with
you at any time
 Your referees details are required
including their names, positions
and contact details (These should
include current and past
Supervisors/Managers)
02/09/14 34

35. Presentation and Fonts
02/09/14 35

36.  Always utilise a header and a
footer to re-inforce your details
in the panels mind
 Ensure that you use the same
structure of fonts sizes and
features throughout the
document
 Use indents and bullets to
emphasise individual messages
02/09/14 36

37.  Utilise fonts that improve peoples
recognition of your message
 Colour where practical will make
your application appear more
readable and professional
 Your application should always be
bound with a cover sheet and
backing board and transparent
plastic cover unless otherwise
specified by the Department.
 You should always prepare at
least 3 copies of an application (1
for each panel member)
02/09/14 37

38.  Don’t be afraid to do things
differently as this will make you
stand out, however always
remember it must be professional
02/09/14 38

39. End of Session 2 –
Hooroo!!!
02/09/14 39

40. Session 3
 Different Interview Styles in the
Public Sector
 Interview Preparation
02/09/14 40

41. Different Interview
Styles in the Public
Sector
 Casual
 Round Table
 Behind the desk
 Standard Structure
 Hyperthetical/Theoretical
02/09/14 41

42. Interview Preparation
 Ensure you obtain the weightings of each
criteria from the panel when you are advised
of your interview time. Those criteria
weighted more heavily require extra
attention.
 Try and find out as much as you can about
the interviews/interviewees/process etc from
the panel chair/friends etc
 Commence preparing for the interview
02/09/14 42

43.  Re-read your application thoroughly
 Prepare notes on particular aspects of
each criteria that you want to address
in the interview (including examples)
 Try and ensure that you bring new
examples to the interview (as opposed
to the application).
02/09/14 43

44.  Select some documents/work that you
have previously produced to take to
your interview as proof that you meet
the criteria.
 Ensure you have examples for all
criteria
 Prepare a diagram of some
description to use in the interview
 Prepare a Business Plan or Action
Plan for the position
02/09/14 44

45.  Prepare a folder for each selection
criteria and have everything associated
with that criteria in that folder.
 Visit the office where your interview
will be conducted to familiarise
yourself with its location
 Have a friend do dummy interviews
with you so your comfortable with
your content (can be difficult and is
questionable)
 Have a summary prepared for the end
of the interview.
02/09/14 45

46. The Interview
 Dress appropriately and professionally
for the interview, for the position you are
applying for and for the environment in
which you will be working.
 Arrive early for the interview – allowing
time for the nerves to settle.
 If questions provided prior to interview –
take your time read them thoroughly –
take notes on what you want to say.
02/09/14 46

47.  Greet the panel chair
 Thank them for the opportunity.
 Greet other panel members.
 Set yourself up at the interview
table.
02/09/14 47

48.  Fill glass of water
 Take your time.
 Speak slowly
 Maintain eye contact
02/09/14 48

49.  Refer to your notes.
 Monitor body language of panel.
 Be positive and project your voice
clearly.
 LISTEN!!!!!!
02/09/14 49

50.  Make sure you cover off everything you
want to say with each criteria.
 Draw a diagram/use whiteboard if
possible and confident enough.
 Deliver your summary.
 Add anything else you had forgotten
02/09/14 50

51.  Have an intelligent question
prepared.
 Thank the panel individually
02/09/14 51

52. Be Confident and Project your
Confidence
02/09/14 52

53. Session 4
 Reflection on areas of concern
 Summation of key points
 Course feedback
02/09/14 53

54. Summation of key
points
 Preparation in each phase of the process
is the key to success
 If you want the job you will have to put in
considerable effort to get it
 Confidence is essential, both in your own
ability, that you have prepared
adequately – application and interview
and when dealing with the Panel or Panel
Chairperson
02/09/14 54

55.  Be careful about the jobs you
select to apply for, as you don’t
want to do all this if your not right
for the position or its not right for
you
 Select your Referees carefully,
they need to be totally on your side
 Start doing projects in your work
environment now that you can use
as examples at interview
 Keep your application up to date
02/09/14 55

56.  Project confidence at the interview.
 Use the glass of water.
 Again preparation is the key.
02/09/14 56

57. Red Tape Busters
 Job Application Writing
 Interview Coaching
 Quality Assurance
 Consulting to Public Transport
Operators
 Consulting to Government
 Training
 Making Government Work for You!!
02/09/14 57