This document discusses the implementation of a Balanced Scorecard (BSC) framework at Monsanto, an agriculture company in Pakistan. The BSC translated Monsanto's mission and strategy into key performance measures across four perspectives: financial, customer, internal processes, and learning and growth. For each perspective, the document outlines strategic objectives and metrics that Monsanto would track. Implementing the BSC helped Monsanto measure performance, identify areas for improvement, and align all levels of the organization behind the company's strategy.
Addressing the need for changes to the current marketing strategy of Nestlé L...Marian Amanda Perera
This report addresses the need for changes to the current marketing strategy of Nestlé Lanka and to become more competitive in the industry.
The existing market segments were identified demographically and geographically, where the target markets are separated by different age groups and income levels of consumers. Nestle has taken a step ahead of its rivals by introducing the ready to drink pack of beverages to position themselves in the market more strategically. The challenges are identified in positioning these products in different geographical locations and in extreme weather conditions. The current buying behaviour is critically analysed to predict the possible future changes and as a result the rising health concerns and other environmental factors are identified.
Nestlé Lanka’s product mix is mapped against the product life cycle with the intention of identifying the current business volumes and changes required in order to retain in the market. Products like Milkmaid and Maggi Noodles are claimed as cash generators whereas Maggi Coconut milk and Nespray needed more investment to extend their product life. Present customer experience during the sales process and the promotional techniques used is also identified. Nestlé Lanka is sticking to the traditional advertising methods and not taking the changes in the consumer mind set is highlighted as weaknesses from marketing point of view.
For each of the issues mentioned in the report are given recommendations by critically analysing the current market status and the level of competition. Ways to improve the future market share after scrutinizing the resource capabilities are proposed in addition to the measures need to be taken to match changes in buying behaviour. Innovations in products, growth strategies and solutions like Maggi coconut liquid milk instead of coconut milk powder are suggested to attain higher volumes in market segments. A timely and appropriate digital marketing plan is proposed to reach the next level in the industry by adapting to technological developments and embracing social media to reach substantial consumers.
The report concludes by mentioning the expected outcomes in the future with the recommendations and setting up a goal where Nestlé Lanka will be a 50 billion Sri Lankan Rupees (LKR) worth company by 2018.
Innopreneur Management Consultancy (IMC), a well-established consulting company; with headquarter in Dubai, UAE, focused on providing a wide range of management consulting services to companies in different industries.
The concept of sustainable development is a well-acknowledged business
principle. Amid the intensifying consciousness of the potential impressions of
organisations on the environment, companies of all types and sizes have begun
instigating environmental sustainability initiatives into their structural frameworks.
Addressing the need for changes to the current marketing strategy of Nestlé L...Marian Amanda Perera
This report addresses the need for changes to the current marketing strategy of Nestlé Lanka and to become more competitive in the industry.
The existing market segments were identified demographically and geographically, where the target markets are separated by different age groups and income levels of consumers. Nestle has taken a step ahead of its rivals by introducing the ready to drink pack of beverages to position themselves in the market more strategically. The challenges are identified in positioning these products in different geographical locations and in extreme weather conditions. The current buying behaviour is critically analysed to predict the possible future changes and as a result the rising health concerns and other environmental factors are identified.
Nestlé Lanka’s product mix is mapped against the product life cycle with the intention of identifying the current business volumes and changes required in order to retain in the market. Products like Milkmaid and Maggi Noodles are claimed as cash generators whereas Maggi Coconut milk and Nespray needed more investment to extend their product life. Present customer experience during the sales process and the promotional techniques used is also identified. Nestlé Lanka is sticking to the traditional advertising methods and not taking the changes in the consumer mind set is highlighted as weaknesses from marketing point of view.
For each of the issues mentioned in the report are given recommendations by critically analysing the current market status and the level of competition. Ways to improve the future market share after scrutinizing the resource capabilities are proposed in addition to the measures need to be taken to match changes in buying behaviour. Innovations in products, growth strategies and solutions like Maggi coconut liquid milk instead of coconut milk powder are suggested to attain higher volumes in market segments. A timely and appropriate digital marketing plan is proposed to reach the next level in the industry by adapting to technological developments and embracing social media to reach substantial consumers.
The report concludes by mentioning the expected outcomes in the future with the recommendations and setting up a goal where Nestlé Lanka will be a 50 billion Sri Lankan Rupees (LKR) worth company by 2018.
Innopreneur Management Consultancy (IMC), a well-established consulting company; with headquarter in Dubai, UAE, focused on providing a wide range of management consulting services to companies in different industries.
The concept of sustainable development is a well-acknowledged business
principle. Amid the intensifying consciousness of the potential impressions of
organisations on the environment, companies of all types and sizes have begun
instigating environmental sustainability initiatives into their structural frameworks.
The impact of innovation on travel and tourism industries (World Travel Marke...Brian Solis
From the impact of Pokemon Go on Silicon Valley to artificial intelligence, futurist Brian Solis talks to Mathew Parsons of World Travel Market about the future of travel, tourism and hospitality.
We’re all trying to find that idea or spark that will turn a good project into a great project. Creativity plays a huge role in the outcome of our work. Harnessing the power of collaboration and open source, we can make great strides towards excellence. Not just for designers, this talk can be applicable to many different roles – even development. In this talk, Seasoned Creative Director Sara Cannon is going to share some secrets about creative methodology, collaboration, and the strong role that open source can play in our work.
The Six Highest Performing B2B Blog Post FormatsBarry Feldman
If your B2B blogging goals include earning social media shares and backlinks to boost your search rankings, this infographic lists the size best approaches.
Each technological age has been marked by a shift in how the industrial platform enables companies to rethink their business processes and create wealth. In the talk I argue that we are limiting our view of what this next industrial/digital age can offer because of how we read, measure and through that perceive the world (how we cherry pick data). Companies are locked in metrics and quantitative measures, data that can fit into a spreadsheet. And by that they see the digital transformation merely as an efficiency tool to the fossil fuel age. But we need to stretch further…
The impact of innovation on travel and tourism industries (World Travel Marke...Brian Solis
From the impact of Pokemon Go on Silicon Valley to artificial intelligence, futurist Brian Solis talks to Mathew Parsons of World Travel Market about the future of travel, tourism and hospitality.
We’re all trying to find that idea or spark that will turn a good project into a great project. Creativity plays a huge role in the outcome of our work. Harnessing the power of collaboration and open source, we can make great strides towards excellence. Not just for designers, this talk can be applicable to many different roles – even development. In this talk, Seasoned Creative Director Sara Cannon is going to share some secrets about creative methodology, collaboration, and the strong role that open source can play in our work.
The Six Highest Performing B2B Blog Post FormatsBarry Feldman
If your B2B blogging goals include earning social media shares and backlinks to boost your search rankings, this infographic lists the size best approaches.
Each technological age has been marked by a shift in how the industrial platform enables companies to rethink their business processes and create wealth. In the talk I argue that we are limiting our view of what this next industrial/digital age can offer because of how we read, measure and through that perceive the world (how we cherry pick data). Companies are locked in metrics and quantitative measures, data that can fit into a spreadsheet. And by that they see the digital transformation merely as an efficiency tool to the fossil fuel age. But we need to stretch further…
Strategic Plan Part 3 Balanced Scorecard and Communicat.docxflorriezhamphrey3065
Strategic Plan Part 3: Balanced Scorecard and Communication Plan
Jon Thompson
BUS/475
November 21, 2016
Michael Portillo
Running head: STRATEGIC PLAN PART 3: Balanced Scorecard and Communication Plan
1
STRATEGIC PLAN PART 3: Balanced Scorecard and Communication Plan
2
Balanced Scorecard
Customer Satisfaction
Financial Constraint
Communication
Centre
Employees
Organization’s Prosperity
Management
Impacts of the Balanced Scorecard on the Stakeholders and the Communication Plan
Stakeholders-the stakeholders’ portfolios are very safe because there is accountability which starts from the employees to the management. It is the responsibility of the organization to see that the deliveries reach the destination safe and secure from any damage or theft.
Communication Plan-the balanced scorecard makes the communication plan to be efficient and objective-oriented. Because all the stakeholders have the notion that the communication management system is integrated so that the system tracks deliveries and the transport system has twenty-four-hour monitoring.
Identify key trends, assumptions, and risks in the context of your final business model
Key Trends-the transport system in the United States of America has had the number of drivers reducing at an alarming rate which shows that the business of shipment is getting wider and broader challenges each year. Secondly, the GDP of the organization is not bad because it is increasing annually.
Assumptions-there is an assumption that goods in transit are exposed to all types of risks, and therefore the company needs to have an integrated communication plan to monitor the deliveries and track the transport and supply chain management.
Risks-first of all there is a significant risk in the future of fewer drivers willing to take up jobs because the number is reducing quickly. The risk is associated with drivers who demand increased salaries due to the higher demand for drivers in the market. Furthermore, there is a danger of slowed down economies in which case the organization is going to experience moderate financial gains and dividend payment to the stockholders.
Strategic Objectives regarding Shareholder Value Perspective
Market Share- The business should fight hard and smart to get its market share because the market is full of parameters and investors with different motives in which case the increased market share increases dividend payment for the shareholder. This strategy can be achievable through online presence which will increase orders and sales thereof.
Revenues and Costs- The organization should balance the Revenues and Costs so that at the very end, the budgeted operations of the organization can earn mass income. Thus, the organization has a mandate to reducing the cost of transportation and increasing revenue through the incorporation of technology and market modalities which can bring that change.
Profitability-the profitability ratios need to be improved by the or.
Strategic Plan Part 3
By: Christopher Gilbert
BUS/475
Instructor: Dr. Steve Verrone
June 20, 2016
STRATEGIC PLAN PART 3
STRATEGIC PLAN PART 3
1
STRATEGIC OBJECTIVES SUMMARY (BALANCED SCORECARD).
STRATEGY
GOAL- What we want to accomplish
OBJECTIVES- How we are going to accomplish the goal
MEASURE
TARGET
SHAREHOLDER VALUE OR FINANCIAL PERSPECTIVE
Ensure financial benefits are maximized through smart and transparent financial systems.
Allocate budget to support business goals and objectives.
Provide investors with value- relevant information.
Increase market share which will improve our competitive position which will lead to sustainable profitability.
Stay relevant through innovation, respond to customers fast enough and use their ideas, buy off competitors and increase flexibility in operations.
Percentage of total market in the business printing sector
70%
Demonstrate cost savings in the organization as a result of business processes being streamlined.
Use process value analysis on all change initiatives in the organization.
Percentage of change initiatives that produced cost savings in the organization.
75%
PROCESS OR INTERNAL OPERATIONS PERSPECTIVE
Implement strategies to maximize resources and infrastructure present in Neon Software, Inc.’s facilities.
Make use of creativity and innovation in order to improve internal processes and keeps the business progressing.
Ensure high utilization of company facilities.
Improve process delivery
Create business project management process
The process is implemented in full.
PASS/ FAIL
Ensure effective implementation of initiatives
Initiative delivered project goals
Percentage of goals met
90%
Initiative delivered on time
Percentage of initiatives delivered on time
90%
Initiative delivered on budget
Percentage of initiatives delivered on budget
90%
CUSTOMER VALUE PERSPECTIVE
Maximize customer collaboration in order to identify and understand customer needs and expectations.
Deliver timely, accurate, and high-quality services and products to increase value and achieve customer satisfaction.
Products offered by Neon Software, Inc. to be affordable with the firm acting as a market leader.
Identify customer needs and inefficiencies and implement relevant solutions.
Map existing business processes
Number of business processes mapped
4
Facilitate the management of change in the company.
Change management plan implemented
PASS/ FAIL
Build effective customer relationships
Increase customer contacts
Number of new customer contacts per week
4
Learn and apply communication techniques
Number of feedback sessions
2 per person
LEARNING AND GROWTH (EMPLOYEE) PERSPECTIVE
Promote a culture and working environment that embraces growth and development.
Meet the needs of each of our employees which will more often than not result in employee engagement and employee satisfaction in general.
Ensure that employees are compensated sufficiently which will help with retention.
It is long but page 10 Key Findings and page 40-41 Action Items gives great information and conclusions of their study of companies using LSS. HP should take notice to gain insight.
Those who like data, there is several charts and tables of data comparisons for you to dig into deeper understanding. Enjoy!
Balanced Scorecard12172018Running head BALA.docxwilcockiris
Balanced Scorecard
12/17/2018
Running head: BALANCED SCORECARD
1
BALANCED SCORECARD
2
Balanced Scorecard
Develop three strategic objectives for each of the four balanced scorecard areas using the Template provided by your instructor (please look at a post called "Balanced Scorecard Template" under Class Messages)
Create a minimum 1,050-word strategic objectives summary.
Consider the following strategic areas when developing your strategic objectives:
· Shareholder Value or Financial Perspective, which includes strategic objectives in areas such as:
· Market share
· Revenues and costs
· Profitability
· Competitive position
· Customer Value Perspective, which includes strategic objectives in areas such as:
· Customer retention or turnover
· Customer satisfaction
· Customer value
· Process or Internal Operations Perspective, which includes strategic objectives in areas such as:
· Measure of process performance
· Productivity or productivity improvement
· Operations metrics
· Impact of change on the organization
· Learning and Growth (Employee) Perspective, which includes strategic objectives in areas such as:
· Employee satisfaction
· Employee turnover or retention
· Level of organizational capability
· Nature of organizational culture or climate
· Technological innovation
Develop a specific metric and target for each strategic objective using a balanced scorecard format.
Example: a strategic objective in the shareholder or financial perspective is to increase market share. A metric to actually measure this strategic objective of market share increase is, "The percentage of increase in market share." The target is the specific number to be achieved in a particular time period. The target for the metric of "Increase market share" could be "Increase market share by 2% for each of the next 3 years" of an increase of 2% per year for 3 years.
Trends, Assumptions, and Risks of Hoosier Media, Inc's business model
Assess, in no more than 350 words, trends, assumptions, and risks of Hoosier Media, Inc.'s business model after completing the strategic objectives for each area.
Example of what I needBusiness Model and Strategic Plan Part III: Balanced Scorecard and Communication Plan
Successful organizations have effective strategic plans. The strategic plan is a long-term plan that contains specific objectives and goals. Organizations use tools like the SWOTT analysis and a balanced scorecard to determine strengths, weaknesses, opportunities, threats, trends, and risks.
The Balanced Scorecard
The Balanced Scorecard is a tool to manage and evaluate strategy. It is valuable to organizations because it evaluates strategies from four perspectives: financial performance, customer knowledge, internal business processes, and learning and growth. The analysis derived from the scorecard requires the organization to seek answers and utilize the information, along with financial measures, to sufficiently and more efficiently evaluate strategies be.
More and more customers, employees and investors expect companies to behave sustainably, i.e. showing respect for people and the environment. By responding to the need for sustainable products and services the company creates a foundation for sustainable profits.
Showing respect for the environment means reducing the negative environmental impact of a company’s products and services throughout the entire product life-cycle; in production, in use and at the end of its life.
Showing respect for people means ensuring that production is performed under safe and decent conditions and that products and services are safe to use. Companies should behave ethically and demonstrate respect for human rights. Customers, employees, business partners and owners then have confidence in the company and its management.
11. Strong core business in Pakistan based on DEKALB and Asgrow Corn seed brands
12. First agriculture company in Pakistan to invest in all essential components of seed business
13.
14.
15. Environmental, safety and health stewardship to protect the safety of our people, communities and the environment;
16.
17. Product of Monsanto: Hybrid Corn Seed Spring & Autumn Variety: Corn 919, Corn 5219, Corn Opener Corn 6142, Corn 6525 BT Cotton: Chemistry: Roundup: Herbicides Vegetable Seeds: Tomato, Cucumber, Green Chili, Cabbage, Watermelon and many other
18. Process Detail of Corn Seed: Ear Corn Cleaning Chemical treatment Intake Packing Drying Gravity Separating Sorting Temporary Warehouse Shelling Drying/Shelling Process Conditioning Process Packing Process
20. 4 Perspectives in Balanced Scorecard The Strategy Financial Perspective If we succeed, how will we look to our shareholders? Customer Perspective To achieve our vision, how must we look to our customers? Internal Perspective To satisfy our customers, which processes must we excel at? Learning & Growth Perspective To achieve our vision, how must our organization learn and improve?
22. Strategy Map of Monsanto Enhance Long-term Shareholder Value Improve Cost Efficiency Increase Revenue Growth Financial Customer Satisfaction & Retention Enhance Brand Image Build High Performance Products Customer Drive Demand through Customer Relation Management Achieve Operational Excellence Implement Good Environmental Policy Manage Dramatic Growth through Innovation Internal Process Learning & Growth Power Delegation Build Learning Culture/Employee Satisfaction Expand Capabilities with Technology
23. Execution Development Projects, Activities, etc. Quality Projects, Activities, etc. – 1 – Identify Initiatives Corporate Projects, Activities, etc. Marketing Projects, Activities, etc. FinancialPerspective CustomerPerspective – 2 – Screen Initiatives InternalPerspective OrganizationLearning Output: Short List of Strategically Aligned Initiatives
25. Customer Prospect: Customer Perspective identifies Targeted Customer and market Segments and Measures the Organization’s success in these Segments In today’s business scenario “Customer is the king”
69. Financial Prospective: In the financial perspective, the strategic goal is the long-term shareholder value. This goal is driven by two factors, namely : revenue growth and cost efficiency.
73. It guides users in determining the critical success factors and performance indicators.
74. Strategic review or analysis of the organizational capabilities and performance.
75. Focusing the whole organization on the few key things needed to create breakthrough performance.
76.
77. BSC helped to measure performance of the organization and highlighted the need for business redesign of organization.
78. It also provided a flexible framework that makes company objectives actionable at all level of organization.
79. BSC aligned the organization (Monsanto) with strategy
Editor's Notes
Quick review of the initiative mission Objective: process improvement to better achieve business goals and objectives Measuring processes and products, not people However, we will be measuring people’s work Use business and organizational goals to drive metrics Iterative process. Expect it to evolve and change
Quick review of the initiative mission Objective: process improvement to better achieve business goals and objectives Measuring processes and products, not people However, we will be measuring people’s work Use business and organizational goals to drive metrics Iterative process. Expect it to evolve and change
Quick review of the initiative mission Objective: process improvement to better achieve business goals and objectives Measuring processes and products, not people However, we will be measuring people’s work Use business and organizational goals to drive metrics Iterative process. Expect it to evolve and change
Quick review of the initiative mission Objective: process improvement to better achieve business goals and objectives Measuring processes and products, not people However, we will be measuring people’s work Use business and organizational goals to drive metrics Iterative process. Expect it to evolve and change
Quick review of the initiative mission Objective: process improvement to better achieve business goals and objectives Measuring processes and products, not people However, we will be measuring people’s work Use business and organizational goals to drive metrics Iterative process. Expect it to evolve and change
Quick review of the initiative mission Objective: process improvement to better achieve business goals and objectives Measuring processes and products, not people However, we will be measuring people’s work Use business and organizational goals to drive metrics Iterative process. Expect it to evolve and change
Quick review of the initiative mission Objective: process improvement to better achieve business goals and objectives Measuring processes and products, not people However, we will be measuring people’s work Use business and organizational goals to drive metrics Iterative process. Expect it to evolve and change
Quick review of the initiative mission Objective: process improvement to better achieve business goals and objectives Measuring processes and products, not people However, we will be measuring people’s work Use business and organizational goals to drive metrics Iterative process. Expect it to evolve and change
Quick review of the initiative mission Objective: process improvement to better achieve business goals and objectives Measuring processes and products, not people However, we will be measuring people’s work Use business and organizational goals to drive metrics Iterative process. Expect it to evolve and change
Quick review of the initiative mission Objective: process improvement to better achieve business goals and objectives Measuring processes and products, not people However, we will be measuring people’s work Use business and organizational goals to drive metrics Iterative process. Expect it to evolve and change
Quick review of the initiative mission Objective: process improvement to better achieve business goals and objectives Measuring processes and products, not people However, we will be measuring people’s work Use business and organizational goals to drive metrics Iterative process. Expect it to evolve and change
Quick review of the initiative mission Objective: process improvement to better achieve business goals and objectives Measuring processes and products, not people However, we will be measuring people’s work Use business and organizational goals to drive metrics Iterative process. Expect it to evolve and change
Quick review of the initiative mission Objective: process improvement to better achieve business goals and objectives Measuring processes and products, not people However, we will be measuring people’s work Use business and organizational goals to drive metrics Iterative process. Expect it to evolve and change
Quick review of the initiative mission Objective: process improvement to better achieve business goals and objectives Measuring processes and products, not people However, we will be measuring people’s work Use business and organizational goals to drive metrics Iterative process. Expect it to evolve and change
Quick review of the initiative mission Objective: process improvement to better achieve business goals and objectives Measuring processes and products, not people However, we will be measuring people’s work Use business and organizational goals to drive metrics Iterative process. Expect it to evolve and change
Quick review of the initiative mission Objective: process improvement to better achieve business goals and objectives Measuring processes and products, not people However, we will be measuring people’s work Use business and organizational goals to drive metrics Iterative process. Expect it to evolve and change
Quick review of the initiative mission Objective: process improvement to better achieve business goals and objectives Measuring processes and products, not people However, we will be measuring people’s work Use business and organizational goals to drive metrics Iterative process. Expect it to evolve and change
Quick review of the initiative mission Objective: process improvement to better achieve business goals and objectives Measuring processes and products, not people However, we will be measuring people’s work Use business and organizational goals to drive metrics Iterative process. Expect it to evolve and change
Quick review of the initiative mission Objective: process improvement to better achieve business goals and objectives Measuring processes and products, not people However, we will be measuring people’s work Use business and organizational goals to drive metrics Iterative process. Expect it to evolve and change
Quick review of the initiative mission Objective: process improvement to better achieve business goals and objectives Measuring processes and products, not people However, we will be measuring people’s work Use business and organizational goals to drive metrics Iterative process. Expect it to evolve and change
Quick review of the initiative mission Objective: process improvement to better achieve business goals and objectives Measuring processes and products, not people However, we will be measuring people’s work Use business and organizational goals to drive metrics Iterative process. Expect it to evolve and change
Quick review of the initiative mission Objective: process improvement to better achieve business goals and objectives Measuring processes and products, not people However, we will be measuring people’s work Use business and organizational goals to drive metrics Iterative process. Expect it to evolve and change
Quick review of the initiative mission Objective: process improvement to better achieve business goals and objectives Measuring processes and products, not people However, we will be measuring people’s work Use business and organizational goals to drive metrics Iterative process. Expect it to evolve and change
Quick review of the initiative mission Objective: process improvement to better achieve business goals and objectives Measuring processes and products, not people However, we will be measuring people’s work Use business and organizational goals to drive metrics Iterative process. Expect it to evolve and change
Quick review of the initiative mission Objective: process improvement to better achieve business goals and objectives Measuring processes and products, not people However, we will be measuring people’s work Use business and organizational goals to drive metrics Iterative process. Expect it to evolve and change
Quick review of the initiative mission Objective: process improvement to better achieve business goals and objectives Measuring processes and products, not people However, we will be measuring people’s work Use business and organizational goals to drive metrics Iterative process. Expect it to evolve and change
Quick review of the initiative mission Objective: process improvement to better achieve business goals and objectives Measuring processes and products, not people However, we will be measuring people’s work Use business and organizational goals to drive metrics Iterative process. Expect it to evolve and change
Quick review of the initiative mission Objective: process improvement to better achieve business goals and objectives Measuring processes and products, not people However, we will be measuring people’s work Use business and organizational goals to drive metrics Iterative process. Expect it to evolve and change
Quick review of the initiative mission Objective: process improvement to better achieve business goals and objectives Measuring processes and products, not people However, we will be measuring people’s work Use business and organizational goals to drive metrics Iterative process. Expect it to evolve and change
Quick review of the initiative mission Objective: process improvement to better achieve business goals and objectives Measuring processes and products, not people However, we will be measuring people’s work Use business and organizational goals to drive metrics Iterative process. Expect it to evolve and change
Quick review of the initiative mission Objective: process improvement to better achieve business goals and objectives Measuring processes and products, not people However, we will be measuring people’s work Use business and organizational goals to drive metrics Iterative process. Expect it to evolve and change
Quick review of the initiative mission Objective: process improvement to better achieve business goals and objectives Measuring processes and products, not people However, we will be measuring people’s work Use business and organizational goals to drive metrics Iterative process. Expect it to evolve and change
Quick review of the initiative mission Objective: process improvement to better achieve business goals and objectives Measuring processes and products, not people However, we will be measuring people’s work Use business and organizational goals to drive metrics Iterative process. Expect it to evolve and change
Quick review of the initiative mission Objective: process improvement to better achieve business goals and objectives Measuring processes and products, not people However, we will be measuring people’s work Use business and organizational goals to drive metrics Iterative process. Expect it to evolve and change
Quick review of the initiative mission Objective: process improvement to better achieve business goals and objectives Measuring processes and products, not people However, we will be measuring people’s work Use business and organizational goals to drive metrics Iterative process. Expect it to evolve and change
Quick review of the initiative mission Objective: process improvement to better achieve business goals and objectives Measuring processes and products, not people However, we will be measuring people’s work Use business and organizational goals to drive metrics Iterative process. Expect it to evolve and change
Quick review of the initiative mission Objective: process improvement to better achieve business goals and objectives Measuring processes and products, not people However, we will be measuring people’s work Use business and organizational goals to drive metrics Iterative process. Expect it to evolve and change
Quick review of the initiative mission Objective: process improvement to better achieve business goals and objectives Measuring processes and products, not people However, we will be measuring people’s work Use business and organizational goals to drive metrics Iterative process. Expect it to evolve and change
Quick review of the initiative mission Objective: process improvement to better achieve business goals and objectives Measuring processes and products, not people However, we will be measuring people’s work Use business and organizational goals to drive metrics Iterative process. Expect it to evolve and change
Quick review of the initiative mission Objective: process improvement to better achieve business goals and objectives Measuring processes and products, not people However, we will be measuring people’s work Use business and organizational goals to drive metrics Iterative process. Expect it to evolve and change