APIS LOVETO CHAT
BRUNO PEDRO
NOVEMBER 2016
ABOUTME
• 1995: Founded the Portuguese national IRC network
• Since 2004 has been building hundreds of API integrations
• 2015: Co-founded Hitch, API community & support platform
Bruno Pedro@bpedro
PEOPLE LOVETO CHAT
• 7.4 Billion people
• ~3 Billion Daily Active Chat Users
• 28.2 Trillion Messages per year
• Each user sends ~25 Messages per day
sources: BI Intelligence, Statista, eMarketer; values for 2015
METCALFE’S LAW
Utility
Users
Utility = Users2
BBS
IRC
ICQ
WhatsApp
Slack
BRIEF HISTORYOF CHAT
1970s 1980s 1990s 2000s 2010s
Community Memory
BBS
UNIX talk
ICQ
AIM
Jabber
Google Talk
IRC
WhatsApp
Slack
DEVELOPERS LOVETO CHAT
• 18.2 Million developers
• Sharing code
• Exchanging experiences
• Building chat bots
• Learning about APIs
sources: IDC; values for 2013
API LEARNING
49 %
source: Hitch Survey, 2016
Learning
Discovery
Community
Documentation
Other
TYPES OF CHATBOTS
Slash command Conversational Intelligent
Stateless Semi-stateful Stateful
ELIZA
• Created in 1964
• NLP / pattern matching
• Conversational
• Semi-stateful
• Passed the Turing test
APIS LOVETO CHAT
200 150 25
3RD-PARTYINTEGRATIONS
TYPES OF INTEGRATIONS
Productivity Development Support Fun
BUILDING ACHATBOT
Your
chat bot
Integrated
API
Integrated
API
NLP
POS
tagging
Sentiment
analysis
Dictionaries
HITCH API ASSISTANT
❤+ + =
HITCH API ASSISTANTDEMO
usehitch.com/assistant
HITCH API ASSISTANT
THANK YOU.

APIs Love to Chat