The document provides a resume for Anubha Mishra, a computer science engineer with over 5 years of experience in software testing. She has worked as an Order Management System Software Engineer and as a Software Tester. She has skills in manual and automated testing, Agile methodologies, testing tools like QTP and QC, and programming languages like C# and ASP.NET. She holds a Bachelor's degree in Computer Science and Engineering and certifications in Agile Scrum Master and Software Testing.

1. Anubha Mishra
Female +12145974275 / anubhamishra86@gmail.com
23rd
Oct 1986 3560 Alma Rd, Apt 1312 Richardson TX, 75080
https://www.linkedin.com/in/anubhamishra86
PROFESSIONAL SUMMARY
 Computer Science Engineer with 5 years and 1 Month of experience in software testing for E-
Commerce , Internet Marketing & Advertising projects and Telecom Ordering and billing Support
 Understanding of Amdocs Order Management System and Amdocs Charging and billing system
product and Business
 Certification in Agile and Scrum Master
 Diploma in Software Testing and Quality Assurance from NIIT
 QAI Global Institute Certified Software tester
 A team player and individual contributor with good communication skill and analytical skills
 Passionate in design decorative stuffs which involves creativity and innovative thinking
WORK EXPERIENCE
Order Management System Software Engineer,
Ignite Management Consultants, Llc
( Client : Amdocs Inc ) Jun 2015 – Sep 2016
Richardson, TX, USA
 Provide ongoing production support to AT&T on Order Management System ( Amdocs System ) for Amdocs
 Investigating Production Issues by performing 1st level investigations on Production Support Tool , Linux ,
Oracle and moving the Issue to upper tiers teams if required.
 Understanding of the Integration between Order Management System and Enterprise Product Catalog
 Defect Management on HP Quality Centre and Atlassian JIRA Project Management Software
 Handling Service tickets from Client on AOTS System (BMC Remedy).
 Interacting with client on opening of a service ticket
 Arranging and anchoring Working Sessions to get the Issues resolved.
 Originating and handling Tickets Internal to AT&T on the Webtrax system
 Follow up with the responsible parties until the closure of ticket/ Issue.
 Communicating defect/Issue status to client
Software Tester, JainSon InfoTech Apr 2011 to Feb 2014
Pune, Maharashtra, India
Job responsibilities
 Designing of test rules and test scenarios based on specification.
 Performing browser, load and regression testing for E-Commerce ( Shopping Cart and Order Management ) ,
Internet Marketing & Advertising projects based on Content Management System
 Analyzing and tracking defects as they arise in design or execution test phase
 Handled projects based on Waterfall , V-Shaped , Iterative , Spiral and Agile methodologies

2. WORK EXPERIENCE (CONTD. )
Tester & Content Writer, TechieAsk.com Apr 2010 to Mar 2011
Bhopal, Madhya Pradesh, India
Job responsibilities
 Performed browser, load and regression testing.
 Content Writing for blog posts.
 SEO Activities for Content promotion.
TECHNICAL SKILLS
 Software Testing Skills : Manual, Web based, Automation, Performance
 Testing / Project Management
Tools knowledge : QTP, QC, IBM Rational Testing products, Microsoft Testing tools,
LoadRunner (HP Vugen), Atlassian JIRA, BMC Remedy, Bugzilla
 SDLC Methodologies : Waterfall , V-Shaped , Iterative , Spiral , Big Bang , Agile
 Other Technical Skills : Unix/Linux , Oracle , MySql , C# , ASP.net
ACADEMIC QUALIFICATION
 Bachelor of Engineering in Computer Science and Engineering from Rajiv Gandhi Technical University , Bhopal
India ( 2009 )
TECHNICAL CERTIFICATIONS
Certification in Agile and Scrum Master , Intellipaat (Feb 2017)
o Knowledge of Agile Principles
o Agile Framework,Agile Ceremonies and Artifacts,Refining the Product Backlog
o Estimating and Prioritizing Product Backlog Items,Agile Responsibilities to the Team
Certified Linux Training, Intellipaat (Feb 2017)
Diploma in Software Testing and Quality Assurance from NIIT, Pune (April 2012)
 Key Learning - Testing skills using IBM Rational Testing products and Microsoft Testing tools
o Write efficient program logic using pseudo code
o Design, implement and maintain databases using SQL Server
o Create ,execute Plan and design automated and manual tests
o Manage test assets and centralize test results using IBM Rational Test Manager
o Build effective, versatile and automated test scripts using IBM Rational Robot
o Perform functional testing using IBM Rational Functional Tester
o Perform performance testing using IBM Rational Performance Tester
o Perform Unit, Web and Load Tests using Microsoft Testing Tools , Loadrunner ( HP Vugen )
 QAI Global Institute Certified course in Software Testing from BIIT, Bangalore ( Nov 2010)
Scored 70% in the certification that covered
o Testing Skills : Manual, Web based, Automation, Performance,
o Testing Tools : QTP, QC
o Prepared Test Plan with 52 Test cases and tested an Application called Instant Storm as a part of the
project
 ASP.NET & C# course at Syscom InfoTech, Bhopal ( Oct 2009)