Santosh Kumar has over 10 years of experience in software testing with expertise in manual testing, test planning, mobile and web application testing. He has worked extensively with the Agile Scrum methodology and is proficient in test processes including writing test plans, test cases, and defect reporting. Currently he is a QA Lead for a retail POS application where he leads a team of 5 testers.

1. SANTOSH KUMAR
Email: santosh.jobs12@gmail.com Phone: (M) +91-9871033155/+91-8750096169
Career Objectives:
To associate with a reputed organization to become successful in this field through dedication and honesty, seeking
a challenging position as software professional where my knowledge and experience can be shared and enriched and
can add value to organization.
Professional Summary:
5+ years of QA experience in preparing and executing Software Test Plans and Testing. Analyzing Technical
specifications and Business specifications. Have worked in Retail, E-Commerce, Education and Business Domain,
expertise in POS Application, Mobile Application and Web Application Testing .
 5.10 years of diverse experience in Manual Testing with expertise in various software testing methodologies
 Experience in Mobile App Testing, POS App Testing and Web Application Testing
 4.2 years of experience in Agile Scrum Methodology
 Well-versed with Software Development Life Cycle, Software Testing Life Cycle, Bug Life Cycle and various
Testing Methodologies
 Proficient in Test Processes and writing Test Plans, Test Cases, Defect Reporting and documentation
 Involved in all phases of Software Development Life Cycle (SDLC)
 Developed and executed test cases based on the business and functional requirements
 Review the test cases and approve the same
 Basic knowledge of SQL queries as per testing prospective
 Basic knowledge of Rest Client as per testing prospective
 Hands on experience in Test Management Tool (TestRail, Testopia), Bug Tracking Tools (Atlassian JIRA, Mantis
and Bugzilla) and Project Management Tool (Atlassian JIRA)
 Involve in evaluation according to PCI DSS/PA-DSS compliance
 Coordinate with the Offshore/Onsite testing team
 Drive Bug Triage Meeting and status call
 Participate and represent Testing team in Project meetings
 Leading a 5 members Testing Team in current project
 Excellent troubleshooting, analytical, and problem solving skills
 Experience with large projects and ability to work with tight deadlines
 Excellent interpersonal and communication skills, and ability to work effectively in a team
 A keen learner with an ability to maintain focus, optimistic and persistent even under adversity
Technical Skills:
Professional Experience:
Manual Testing
Test Planning, Design and Review Test Cases, Test Cases Execution, Black Box Testing,
We Application Testing, Mobile App Testing, Functional Testing, Regression Testing,
Compatibility Testing, End to End Testing
Test Management Tool TestRail, Testopia
Project Management Tool Atlassian JIRA
Bug Reporting/Tracking
Tool
Atlassian JIRA, Bugzilla, Mantis
Operating System Windows XP, Windows7, iOS, Android
Software Q/A SDLC, STLC, Bug Life Cycle, Agile Scrum Methodologies
Functinal Area Retail, E-Commerce, Education, Business
Company Designation Duration
Outworks Solutions Pvt. Ltd. QA Lead Since Jan 2015
Outworks Solutions Pvt. Ltd. Sr. Quality Engineer April 2012 to Dec 2014
Netsmartz Infotech (I) Pvt. Ltd. Sr. QC Engineer Nov 2011 to March 2012
Netsmartz Infotech (I) Pvt. Ltd. QC Engineer March 2011 to Oct 2011
Edooni Solutions Pvt. Ltd. Software Testing Engineer July 2009 to Feb 2011

2. Projects Experience:
Project-1 Elo PayPoint
URL http://www.elopaypoint.com
Domain Retail
Organization Outworks Solutions Pvt Ltd, Noida
Client Elo Touch Solutions
Tenure March 2013 to till date
Team size 5
TCM TestRail
Defect Tracking Tool Atlassian JIRA
Role QA Lead
Synopsis Elo PayPoint is an Android based enterprise POS Application, which entitles the Payment
activity and related downstream systems along with PCI compliance. It allows users to
administrate business faster and easier via manage, sales, payments, inventory, customers,
accounting data, loyalty programs, promotions and more through iOS App & Web App.
Responsibilities  Analyze requirements, use cases and design documents
 Responsible for developing and maintaining Test Plan and Test Strategy
 Provide estimation for QA resources and testing schedules
 Delegate tasks to testing team and track the same
 Prepare and review Test Cases
 Execute test cases in TestRail
 Perform Functional testing, Regression testing, Integration testing, Interrupt testing,
Usability testing and System testing of Mobile App, POS App & Web Application
 Validate web services/ API using Rest Client
 Integration testing of POS with downstream applications to maintain the Inventory
 Validate card payment through MSR, Manual Card Entry and Contactless Readers
 Involve in evaluation according to PCI DSS/PA-DSS compliance
 Perform defect management using Atlassian JIRA
 Collaborate with development team to resolve defects raised during testing cycles
 Prepare and publish daily and weekly QA status reports
 Coordinate in-house and external testing
 Participate and represent Testing team in Project meetings
 Responsible for client interaction and fair communication between team
Project-2 University of Phoenix Mobile
URL https://itunes.apple.com/in/app/university-of-phoenix-mobile/id429092408?mt=8
Domain Education
Organization Outworks Solutions Pvt Ltd, Noida
Client Apollo Group Inc.
Tenure April 2012 to April 2013
Team size 3
TCM TestRail
Defect Tracking Tool Atlassian JIRA, Bugzilla
Role Senior Quality Engineer
Synopsis Phoenix Mobile allows user to organize your day, connect with your classmates and access
your courses anywhere you go. With Phoenix Mobile, user can view your syllabus and
grades, access your class roster and learning teams, participate in class discussions,
workshops and more.
Responsibilities  Analyze requirements, use cases and design documents
 Provide estimation for QA resources and testing schedules
 Delegate tasks to testing team and track the same
 Prepare and review Test Cases
 Prepare & execute test cases using TestRail
 Perform Functional testing, Regression testing, Integration testing, Interrupt testing,
Compatibility testing, Usability testing, System testing and User Acceptance testing
 Perform defect management using Atlassian JIRA
 Collaborate with development team to resolve defects raised during testing cycles
 Coordinate in-house and external testing
 Prepare and publish daily and weekly QA status reports
 Responsible for client interaction and fair communication between team

3. Project-3 MUR/ Retail Smartphone Apps
URL https://play.google.com/store/apps/developer?id=Mojo+Mobile+Apps&hl=en
Domain Business
Organization Netsmartz Infotech, Chandigarh
Client Majo Mobile Apps
Tenure May 2011 to March 2012
Team size 3
Defect Tracking Tool Mantis
Role Senior QC Engineer
Synopsis MUR/ Retail Mobile App is a platform that provides small to medium sized merchants a
turn-key and customizable Smart Phone App with complete control through App Manager
(admin). The user needs for this application is to be able to connect with their favorite
restaurants or retailers from the convenience of their mobile phone.
Responsibilities  Analyze requirements, use cases and design documents
 Provide estimation for QA resources and testing schedules
 Prepare and review Test Cases
 Perform Functional testing, Regression testing, Integration testing, Interrupt testing,
Compatibility testing, Usability testing and System testing of Web App & Mobile App
 Perform defect management using Mantis
 Collaborate with development team to resolve defects raised during testing cycles
 Prepare and publish daily and weekly QA status reports
 Responsible for client interaction and fair communication between team
Project-4 Expedition White Sharks
URL https://itunes.apple.com/us/app/expedition-white-shark/id488682903?mt=8
Domain Education
Organization Netsmartz Infotech, Chandigarh
Client Marine Conservation Science Institute (MCSI)
Tenure May 2011 to Jan 2012
Team size 3
Defect Tracking Tool Mantis
Role Senior QC Engineer
Synopsis Expedition White Shark, the world’s first app designed to track adult white sharks in real
time and to find regions of world’s oceans where white sharks inhabit and find information
about white sharks. The Expedition White Shark game is meant to impart interesting white
shark life history facts.
Responsibilities  Analyze requirements, use cases and design documents
 Provide estimation for QA resources and testing schedules
 Prepare and review Test Cases
 Perform Functional testing, Regression testing, Integration testing, Interrupt testing,
Compatibility testing, Usability testing, System testing and User Acceptance testing
 Perform defect management using Mantis
 Collaborate with development team to resolve defects raised during testing cycles
 Prepare and publish daily and weekly QA status reports
 Responsible for client interaction and fair communication between team
Project-5 GO PET GO'S PET CARE SOFTWARE
URL http://gopetgo.com
Domain E-commerce
Organization Netsmartz Infotech, Chandigarh
Tenure March 2011 to March 2012
Team size 3
Defect Tracking Tool Mantis
Role Senior QC Engineer
Synopsis This is online Pet’s Services Booking Web Portal, where registered user can freeze services
online provided by Kennel Owners who is also registered on same Web Portal. Kennel
Owners can list the features they provide for Pets to customer.
Responsibilities  Analyze requirements, use cases and design documents
 Provide estimation for QA resources and testing schedules
 Prepare and review Test Cases
 Perform Functional testing, Regression testing, Integration testing, Compatibility

4. testing, Usability testing & System testing and reporting bugs in Bug Tracking Tool
 Perform defect management using Mantis
 Collaborate with development team to resolve defects raised during testing cycles
 Prepare and publish daily and weekly QA status reports
 Responsible for client interaction and fair communication between team
Project-6 Texas Instruments Semiconductors
URL https://itunes.apple.com/in/app/texas-instruments-semiconductors/id451469618?mt=8
Domain Business
Organization Netsmartz Infotech, Chandigarh
Client Texas Instruments
Tenure March 2011 to Dec 2011
Team size 2
Defect Tracking Tool Mantis
Role QC Engineer
Synopsis TI’s app is the design engineer’s best resource for information related to TI products. Search
for parts and application block diagrams. View datasheets, pricing, inventory and purchase
options for parts. Plan your designs from any place with 3G or Wi-Fi access and share
information with your colleague.
Responsibilities  Analyze requirements, use cases and design documents
 Prepare and review Test Cases
 Perform Functional testing, Regression testing, Interrupt testing, Compatibility testing,
Usability testing & System testing and reporting bugs in Bug Tracking Tool
 Perform defect management using Mantis
 Collaborate with development team to resolve defects raised during testing cycles
 Prepare and publish daily and weekly QA status reports
Project-7 Edooni (http://www.edooni.com)
Domain Education
Organization Edooni Solutions Pvt. Ltd.
Tenure July 2009 to Feb 2011
Team size 2
Defect Tracking Tool Mantis
Role Software Testing Engineer
Synopsis www.edooni.com is the flagship portal of Edooni Solutions Pvt Ltd. It showcases Test-taking
Framework, Performance Analysis, Automatic Test Generation and Advanced View across
IAS, Gate, MBA, Engineering and Medical domains.
Responsibilities  Create and execute test cases based on functional and business requirements
 Perform Functional testing, Regression testing, Compatibility testing, Usability testing &
System testing and reporting bugs in Bug Tracking Tool
 Collaborate with development team to resolve defects raised during testing cycles
Academics/ Education:
 B.E. (Electronics & Communication), D.S.C.E., Bangalore, V.T.U., Belgaum (Aggregate: 61.5%).
 Intermediate (Science), B.N. College, Bhagalpur, B.I.E.C., Patna (60%).
 Matriculation (10th), High School, Kharik, B.S.E.B., Patna (65%).
Personal Details:
Date of Birth: 25th December 1983
Marital Status: Married
Languages known: English, Hindi
Linkedin: http://in.linkedin.com/pub/santosh-kumar/18/410/bb8
Place: Noida Santosh Kumar
Date: May 18, 2015