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Purpose+ Internal Research Project
NON-­CONFIDENTIAL  AND  NON-­PROPRIETARY,  ENTIRELY  SHAREABLE
Purpose+,  Amstel  95,  Amsterdam,  The  Netherlands
Antifragile Organisation Design
Future business models will be different than those we see today
Source: Jonker et al., 2016;Purpose+ team brainstorm
• Singular  metrics  of  business  success,  
often  financial  parameters  (profit,  revenues).  
Short  term  cost/benefit  analysis  crucial.
• Linear  realisation  of  the  value  proposition,  
distribution  and  use.  Market  price.
• Shareholders  ‘own’  the  business  and  
decide  who’s  in  charge.  Quarterly  profits  
driver.
• Value  chains  that  are  limited  to  a  specific  
owner  of  the  business.
• Transactions  primarily  based  on  money;;  
producer  vs  consument.
• Organisation  design  as  the  main  challenge  
to  keep  people  engaged  and  work  effective.
• Multiple  metrics  of  success,  Purpose+Profit
logic  embedded  in  all  dashboards.  Long  term  
legacy  as  key  driver  behind  decisions.
• Circular  realisation  of  both  material  and  
social  value.  ‘Real  price’.
• Access  trumps  possession.  Shareholders  
who  care  long  term  are  essential.  Long  term  
value  and  legacies  as  driver.
• Value  networks  where  open  sharing  is  key.  
Growth  of  philosophy  is  essential.
• Transactions  possible  on  other  value  points  
(time spend,  network  utilized  etc.).
• Orchestrating  the  community  as  the  main  
challenge.
Principles
Economy
Ownership
Collaboration
Transaction
Organisation
Traditional  business  models Future  business  models
Future models will be build primarily through the minds of a new
generation: the Millennials…
05
15
19 19
20 19
19
17
15
12
08
04
02
01
00
05
10
15
20
25
16-­19 20-­24 25-­29 30-­34 35-­39 40-­44 45-­49 50-­54 55-­59 60-­64 65-­69 70-­74 75-­79 80+
Source: US Departmentof Labor
44%  of  all  employees  will  
be  Millennials
Generation  Z
Millennials
Generation  X
Boomers
…which is a generation that has grown up with the power of
connectedness and meritocracy
0
500000000
1E+09
1.5E+09
2E+09
2.5E+09
3E+09
3.5E+09
1993
1994
1995
1996
1997
1998
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
Third  billion  
users  in  2014!
Internet  only  
for  the  elite
We are used to being constantly connected through internet…
Number of people on internet over time
Source: www.internetlivestats.com; Pew Research on social media (accessible online)
70%
49%
36%
17%
13%
17%
24%
24%
29%
25%
12%
26%
40%
52%
61%
Facebook
Instagram
Twitter
Pinterest
LinkedIn
Daily Weekly Less  often
…and much of that time we spend in social networks
% of people on social media sites
The  younger  generation  (18-­29)  use  social  media  sites  almost  
twice  as  much  as  the  older  (65+  generation):  90%  vs  46%  in  2013.
Everyone  can  post!
Companies will move to resemble fluid networks more than static
entities; utilizing exponential impact and cost reduction…
Source: The Network Always Wins, (Hinsen, 2015); Antifragile (Taleb, 2012), Purpose+ team
‘Static’  companies ‘Fluid’  companies
• Linear  career  path
• Contract
• Loyalty
• Employee
• Org  chart
• ‘Work  for’  mindset
• Robust  yet  Fragile  (RYF)
• High  costs
• Single  entity  stability
• Computer  as  analogy
• Projects
• Assignment
• Relevance
• Contributor  in  network
• Node  in  network
• ‘Engaged  with’  mindset
• Antifragile
• Low  costs
• Dynamic  kinetic  stability
• Life  itself  as  analogy
From… …To
…and  life  itself  will  be  it’s  analogy  – where  a  focus  on  dynamic  kinetic  
stability  is  more  important  than  individual  part  stability
Source:  What  is  Life?  How  Chemistry  Becomes  Biology  (2012);;  Chance  and  Necessity  (Monod,  1970)  
Dynamic  Kinetic  Stability  (DKS)
‘Animate  matter’  (LIFE)
Essence:
• Overcoming  the  second  law  of  
thermodynamics  by  striving  for  
dynamic  and  kinetic  fitness  in  
networks or  populations.
Elements:
• Often  auto-­catalytic,  exponential  
chemical  reactions;;  product  and  
catalyst  are  the  same  (e.g.  DNA,  RNA).
• Focused  on  divergence  to  ensure  
stable  populations  over  time.
• Creates  ‘sustainable  high  energy  
ripples’  that  we  call  life.
• Same  molecules  as  inanimate  matter.
Individual  part  stability
‘Inanimate  matter’
Essence:
• Movement  towards  the  most  stable  
form  – the  lowest  energy  point  -­ in  the  
thermodynamic  sink  for  molecules.  Aim  
to  maintain  equilibrium.  
Elements:
• Mostly  linear  catalytic  reactions  
where  reactions  need  external  catalysts  
and/or  energy  to  create  the  reaction.
• Focused  on  convergence  to  lowest  
energy  point:  the  thermodynamic  sink.
• Creates  the  matter  that  we  call  ‘death’  
or  ‘inanimate  matter’.
• Same  molecules  as  animate  matter.  
Future networks will be bound by purpose – with a new generation that
demands post-materialistic values in their work
38%
19%
34%
31%
14%
28%
14%
22%
0%
20%
40%
60%
80%
100%
120%
1970 2000
Pure  Postmaterialists
Mixed  Postmaterials
Mixed  Materialists
Pure  materialists
Source: Modernization, Cultural Change, and Democracy: The Human Development Sequence,
Inglehart & Welzel (2005)
Materialistic employee value: concerned with material needs, physical and economic safety.
Non-materialistic employee values: concerned with self-actualisation, belonging, intellectual work and aesthetics.
In a network positive impact can come through anyone, regardless of
hierarchy
Consistent  contributor  (in  team)
Conditional  contributor
Non  contributor
0%
10%
20%
30%
40%
50%
0,75  MCPR** 0,30  MCPR**
Individual   group  members  
that  contribute  
consistently…
…can  trigger  changes  in  
group  norms  in  the  entire  
group  for  the  better…
...and  influence  the  outcome  for  everybody*
*  Based  on  study  done  on  university  students.  MCPR:  marginal   per  capita  return  for  the  group,  as  a  
return  on  initial   spending  by  group  participants.  
Source:  Weber,  Murnighan (2008),  Suckers  or  Saviors?  Consistent  Contributors  in  Social  Dilemmas  
The future ‘rich’ will be the people with the most – and strongest –
connections
Source:  Hinsen (2015),  The  Network  Always  Wins;;  Naim (2013),  The  End  of  Power
Low  power,  low  influence
High  power,  high  influence
Connection  between  individuals
hello@purposeplus.com

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Antifragile-Organisation-Design

  • 1. Purpose+ Internal Research Project NON-­CONFIDENTIAL  AND  NON-­PROPRIETARY,  ENTIRELY  SHAREABLE Purpose+,  Amstel  95,  Amsterdam,  The  Netherlands Antifragile Organisation Design
  • 2. Future business models will be different than those we see today Source: Jonker et al., 2016;Purpose+ team brainstorm • Singular  metrics  of  business  success,   often  financial  parameters  (profit,  revenues).   Short  term  cost/benefit  analysis  crucial. • Linear  realisation  of  the  value  proposition,   distribution  and  use.  Market  price. • Shareholders  ‘own’  the  business  and   decide  who’s  in  charge.  Quarterly  profits   driver. • Value  chains  that  are  limited  to  a  specific   owner  of  the  business. • Transactions  primarily  based  on  money;;   producer  vs  consument. • Organisation  design  as  the  main  challenge   to  keep  people  engaged  and  work  effective. • Multiple  metrics  of  success,  Purpose+Profit logic  embedded  in  all  dashboards.  Long  term   legacy  as  key  driver  behind  decisions. • Circular  realisation  of  both  material  and   social  value.  ‘Real  price’. • Access  trumps  possession.  Shareholders   who  care  long  term  are  essential.  Long  term   value  and  legacies  as  driver. • Value  networks  where  open  sharing  is  key.   Growth  of  philosophy  is  essential. • Transactions  possible  on  other  value  points   (time spend,  network  utilized  etc.). • Orchestrating  the  community  as  the  main   challenge. Principles Economy Ownership Collaboration Transaction Organisation Traditional  business  models Future  business  models
  • 3. Future models will be build primarily through the minds of a new generation: the Millennials… 05 15 19 19 20 19 19 17 15 12 08 04 02 01 00 05 10 15 20 25 16-­19 20-­24 25-­29 30-­34 35-­39 40-­44 45-­49 50-­54 55-­59 60-­64 65-­69 70-­74 75-­79 80+ Source: US Departmentof Labor 44%  of  all  employees  will   be  Millennials Generation  Z Millennials Generation  X Boomers
  • 4. …which is a generation that has grown up with the power of connectedness and meritocracy 0 500000000 1E+09 1.5E+09 2E+09 2.5E+09 3E+09 3.5E+09 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 Third  billion   users  in  2014! Internet  only   for  the  elite We are used to being constantly connected through internet… Number of people on internet over time Source: www.internetlivestats.com; Pew Research on social media (accessible online) 70% 49% 36% 17% 13% 17% 24% 24% 29% 25% 12% 26% 40% 52% 61% Facebook Instagram Twitter Pinterest LinkedIn Daily Weekly Less  often …and much of that time we spend in social networks % of people on social media sites The  younger  generation  (18-­29)  use  social  media  sites  almost   twice  as  much  as  the  older  (65+  generation):  90%  vs  46%  in  2013. Everyone  can  post!
  • 5. Companies will move to resemble fluid networks more than static entities; utilizing exponential impact and cost reduction… Source: The Network Always Wins, (Hinsen, 2015); Antifragile (Taleb, 2012), Purpose+ team ‘Static’  companies ‘Fluid’  companies • Linear  career  path • Contract • Loyalty • Employee • Org  chart • ‘Work  for’  mindset • Robust  yet  Fragile  (RYF) • High  costs • Single  entity  stability • Computer  as  analogy • Projects • Assignment • Relevance • Contributor  in  network • Node  in  network • ‘Engaged  with’  mindset • Antifragile • Low  costs • Dynamic  kinetic  stability • Life  itself  as  analogy From… …To
  • 6. …and  life  itself  will  be  it’s  analogy  – where  a  focus  on  dynamic  kinetic   stability  is  more  important  than  individual  part  stability Source:  What  is  Life?  How  Chemistry  Becomes  Biology  (2012);;  Chance  and  Necessity  (Monod,  1970)   Dynamic  Kinetic  Stability  (DKS) ‘Animate  matter’  (LIFE) Essence: • Overcoming  the  second  law  of   thermodynamics  by  striving  for   dynamic  and  kinetic  fitness  in   networks or  populations. Elements: • Often  auto-­catalytic,  exponential   chemical  reactions;;  product  and   catalyst  are  the  same  (e.g.  DNA,  RNA). • Focused  on  divergence  to  ensure   stable  populations  over  time. • Creates  ‘sustainable  high  energy   ripples’  that  we  call  life. • Same  molecules  as  inanimate  matter. Individual  part  stability ‘Inanimate  matter’ Essence: • Movement  towards  the  most  stable   form  – the  lowest  energy  point  -­ in  the   thermodynamic  sink  for  molecules.  Aim   to  maintain  equilibrium.   Elements: • Mostly  linear  catalytic  reactions   where  reactions  need  external  catalysts   and/or  energy  to  create  the  reaction. • Focused  on  convergence  to  lowest   energy  point:  the  thermodynamic  sink. • Creates  the  matter  that  we  call  ‘death’   or  ‘inanimate  matter’. • Same  molecules  as  animate  matter.  
  • 7. Future networks will be bound by purpose – with a new generation that demands post-materialistic values in their work 38% 19% 34% 31% 14% 28% 14% 22% 0% 20% 40% 60% 80% 100% 120% 1970 2000 Pure  Postmaterialists Mixed  Postmaterials Mixed  Materialists Pure  materialists Source: Modernization, Cultural Change, and Democracy: The Human Development Sequence, Inglehart & Welzel (2005) Materialistic employee value: concerned with material needs, physical and economic safety. Non-materialistic employee values: concerned with self-actualisation, belonging, intellectual work and aesthetics.
  • 8. In a network positive impact can come through anyone, regardless of hierarchy Consistent  contributor  (in  team) Conditional  contributor Non  contributor 0% 10% 20% 30% 40% 50% 0,75  MCPR** 0,30  MCPR** Individual   group  members   that  contribute   consistently… …can  trigger  changes  in   group  norms  in  the  entire   group  for  the  better… ...and  influence  the  outcome  for  everybody* *  Based  on  study  done  on  university  students.  MCPR:  marginal   per  capita  return  for  the  group,  as  a   return  on  initial   spending  by  group  participants.   Source:  Weber,  Murnighan (2008),  Suckers  or  Saviors?  Consistent  Contributors  in  Social  Dilemmas  
  • 9. The future ‘rich’ will be the people with the most – and strongest – connections Source:  Hinsen (2015),  The  Network  Always  Wins;;  Naim (2013),  The  End  of  Power Low  power,  low  influence High  power,  high  influence Connection  between  individuals