Viktoriya Anthony has over 15 years of experience in sales, customer service, and administrative roles. She has a diverse educational background including degrees in psychology, philology, and teaching. Her skills include proficiency in English, Russian, Ukrainian, Italian, and Microsoft Office. She has held roles managing customer relations, sales, and accounts at various companies including a laboratory, bank, security company, and window treatment company. Her experience demonstrates strong communication skills, relationship management abilities, and experience leading teams and projects.
CV of Javier Rosado (Copenhaguen), Denmark)
Competent and flexible Tourism Manager with over 8 years’ experience in sales and a special enthusiastic commitment to customer service. An energetic motivating leader and natural team player with sense of responsibility and solving problems. Excellent coordination and communication skills and especially efficient working in cross-cultural environments.
CV of Javier Rosado (Copenhaguen), Denmark)
Competent and flexible Tourism Manager with over 8 years’ experience in sales and a special enthusiastic commitment to customer service. An energetic motivating leader and natural team player with sense of responsibility and solving problems. Excellent coordination and communication skills and especially efficient working in cross-cultural environments.
David Heinen, director of public policy and advocacy, N.C. Center for Nonprofits
In a March 25 webinar, David Heinen shared information about the variety of ways that a nonprofit organization can be an advocate. The webinar highlighted the types of advocacy that are permissible and impermissible for 501(c)(3) nonprofits and what an organization stands to lose if it doesn't speak up for its cause and its community.
Introduction to Risk and Efficiency among CDFIs: A Statistical Evaluation usi...nc_initiative
This introductory essay provides general background information on the institutional differences between regulated CDFIs and mainstream financial institutions.
Bigchinamart is one of the largest online marketplace that assists manufacturers, suppliers & exporters to trade with each other at a common, reliable & transparent platform.
In the cloud, new businesses can emerge overnight. What are you doing to differentiate your application? How are you innovating ahead of your competition, while meeting your Executive KPI's? At a recent Executive Roundtable Ann Winblad, Co-Founder and Managing Director of Hummer Winblad Venture Partners, discussed these SaaS best practices with a group of 45 CEOs, Sales and Services Executives. View this presentation to learn how Executives from leading SaaS businesses in the Bay Area are creating a competitive advantage, and meeting their investor's key performance indicators.
What you will learn:
* 6 SaaS metrics that matter to your investors, and should matter to you
* How to increase recurring revenue without additional resources
* How to minimize customer turnover with a unique competitive advantage
David Heinen, director of public policy and advocacy, N.C. Center for Nonprofits
In a March 25 webinar, David Heinen shared information about the variety of ways that a nonprofit organization can be an advocate. The webinar highlighted the types of advocacy that are permissible and impermissible for 501(c)(3) nonprofits and what an organization stands to lose if it doesn't speak up for its cause and its community.
Introduction to Risk and Efficiency among CDFIs: A Statistical Evaluation usi...nc_initiative
This introductory essay provides general background information on the institutional differences between regulated CDFIs and mainstream financial institutions.
Bigchinamart is one of the largest online marketplace that assists manufacturers, suppliers & exporters to trade with each other at a common, reliable & transparent platform.
In the cloud, new businesses can emerge overnight. What are you doing to differentiate your application? How are you innovating ahead of your competition, while meeting your Executive KPI's? At a recent Executive Roundtable Ann Winblad, Co-Founder and Managing Director of Hummer Winblad Venture Partners, discussed these SaaS best practices with a group of 45 CEOs, Sales and Services Executives. View this presentation to learn how Executives from leading SaaS businesses in the Bay Area are creating a competitive advantage, and meeting their investor's key performance indicators.
What you will learn:
* 6 SaaS metrics that matter to your investors, and should matter to you
* How to increase recurring revenue without additional resources
* How to minimize customer turnover with a unique competitive advantage
Hello I am Michael N. Francis a passionate results oriented Virtual Marketing Director, Communications Consultant and LinkedIn ® Personal Branding Specialist with several years of hands-on experience within different aspects of Marketing, Corporate Communications, Public & Media Relations, Branding, Sponsorship, Social Media Marketing, sports & events Management/Marketing.
► As a Virtual Marketing Communications Director & Consultant I help Companies, Business Owners and Entrepreneurs increase their revenue & profit by creating, developing and managing communications & perceptions, through marketing communications systems, strategies & plans, both online & offline.
► I also assist Dentists, Doctors, Lawyers and Professionals, to get more patients / clients, by enhancing their Media Exposure, Brand Equity, and their Digital / Online Presence.
★ Some of the industries I worked with are Advertising & Public Relations Agencies, Entertainment, Nightlife, Sports, Events, Hotels, Hospitality, Food & Beverage Franchises, Restaurants, Travel, Tourism, Arts Centers, Nonprofit Organizations, Import/export Trading Houses, Real Estate, Fast Moving Consumer Goods (FMCG), Telecommunications, Biomedical and Hi Tech, across Canada (Calgary, Toronto, Vancouver), Europe, Dubai, Gulf Region & Egypt.
►► If I sound like a Marketing Communication professional you would like to work with then ⇨ Connect With Me on LinkedIn!
Skype: MichaelNFrancis
Twitter: @MichaelNFrancis
Facebook.com/Francis.N.Michael
plus.google.com/+MichaelNFrancis/posts
www.MichaelNFrancis.com
Specialties: Marketing Communications Planning; Communications Strategies; Public Relations Strategy; Media Relations; Stakeholder Relations, Brand Campaign Management; Re-Branding; Social Media Marketing; LinkedIn ® Personal Branding; Sports Marketing; Event Management (e.g. Press Conferences, Media events, Media Tours, Trade Shows, Product launches, Corporate events); Community Relations.
1. 1
ViktoriyaAnthony
4051AtlanticAvenue,Brooklyn NY11224,Cellular 480-861-6666 ViktoriyaAnthony@yahoo.com
Objective: Toobtaina challengingposition thatwillutilizemy strong leadershipskills asan administrationoperative
chiefandextensive experienceinsalesandcustomerservice.
Education: CollegeMajorElectronics 1990-1993
National University of UkraineShevchenko – Psychology, Philology, RussianTeacher 1993-1998
Arizona Real-StateSchool - 2014
BeauticianSchool diploma KievUkraine- 1994
Skill: Russian,Ukrainian (nativespeaker).English (proficient), Italian.
● ExcellentCustomerService.
● ProficientwithMicrosoftOffice,Word Programs(Excel,Word, Publisher,Access,PowerPoint,Outlook),PC
andMac Proficient,GoogleDriveandApps, Blackberry, iPad, iPhone;adeptwith socialmediaande-
commercewebsitessuchasFaceBook,Twitter,Linkedin,eBayand Amazon.
● Scheduling,material coordination,travel arrangementsandbookings
● Handledmultitaskingandvarietyof newprojectswiththe employer’sreputationinmind.
● Administrative tasks. Dataentry for orderdesk.
● Developmarketingplansandstrategies for sales force..
● Prompt,diligentanda team player withleadershipabilitiesincluded.
● Handledprojectsofsmallevents and activity planning.Responsible.
Experience: 2015– 2016 NY QUALITYLABORATORY
Customer RelationsSpecialist–salesmanager: extensive research,conveys the customersin
Laboratoryservices, developmentofnew accounts,reachingoutthecustomervia emailscomposition and
heavy callswith specific calendarschedule,greatphonecommunicationskills.Meetingsandpresentations
with newpotentialcustomers.Managementofnew accounts.
EngagedinconstantinteractionwithCEO,Proven abilityto establishand manageworkingrelationships.
Heavy telephonescreening;managedbusinessrelationshipsanddailycommunicationwiththehighest-level
doctors,executivesand clients.
Managedextensiveandcomplexscheduleandcalendar.
2. 2
ViktoriyaAnthony@yahoo.com
2014 AZ WELLS FARGO BANK
Specialoffer department,Lineof Credit.ColdCalls. Heavy telephonescreening.
2013-2014 AZ A D T - DefenderDirectSecurityCompany
Intensive Sales. LeadsDevelopment,CustomerService.
2009-2013AZ AtlanticCigars –CigarWarehouse
Assistantexecutive manager.
Expertly and efficiently serve as gatekeeper to the office of the CEO.
Scheduled and staffed over 200 meetings with current and prospective Limited Partners.
Maintained excellent business/working relationships and communication with CEOs portfolio
companies, Limited Partners, vendors, friends of the firm, and firm-wide – from the mail room to the
Board
Planned, coordinated and hosted Meeting of Limited Partners.
Worked in collaboration with the CEO. Negotiated contracts. Attend to the trade shows
Directed staff, and drafted personal recommendation letters on behalf of the CEO.
Arranged private board of director’s dinners. Ensured proper hotel and ground transportation from
“wheels down” to “wheels up.”
Planned and executed all domestic and international travel arrangements.
Heavy telephone screening, extensive relationship management and communication with LPs and
high-level executives.
Responsible for printing and mailing individually customized, quarterly performance letters
Responded to investor matters directly or redirected to appropriate person.
Maintained extensive, complex, and ever-changing calendar for the CEO, coordinating attendance.
Wrote congratulatory notes, condolence letters, sent gifts and flowers (when appropriate) on behalf
of the CEO, prepared detailed expense reports.
3. 3
ViktoriyaAnthony@yahoo.com
2004-2009AZ BlindsOrShutters.com - Directorofsalesand marketing
● Sales experience andknowledge ofall aspectsof smallbusinessownershipandmanagement.
● Sales increase35 –60 %; Communicative,team player, handledmultitasking.
● LeadsDevelopmentfor WindowTreatmentCompany. * Doorto door sales.
● Translating or explaining what product information means and how it can be used.
● Identifying the educational needs ofothers, developing formal educational or training
programs, and teaching or instructing others aboutthe product.
● Assessing the value, importance, or quality ofthings, evaluate advertising promotions
● Performing for people or dealing directly with the public. This includes serving customers in
homes, restaurants and stores, and receiving clients or guests.
● demonstrate goods or services,customer service, answer customer or public inquiries
● confer with customer to review terms of creditor paymentplan
● Identifying the underlying principles, reasons, or facts ofinformation by breaking down
information or data into separate parts, instruct customers in productinstallation, use, repair
● Analyze sales activities or trends, providing guidance and expertadvice to customers
● Performing day-to-day administrative tasks such as maintaining information files and
processing paperwork.
● maintain records, reports, or files, prepare reports, write business project or bid proposals
● Estimating sizes, distances,and quantities; or determining time, costs, resources, or
materials needed to perform a work activity.
● Estimate delivery dates,arrange delivery schedules, andmanage installations.