Ann Meehan - #InfoGov17 - Healthcare Innovation Through Information Governance
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This presentation will address information governance concepts that support key healthcare initiatives by ensuring trustworthy information. Stress will be placed on aligning decisions around information with healthcare organizational strategic goals and objectives. Gaps will be addressed and tied back to information governance practices. Takeaways will be applicable beyond just healthcare organizations, so come and learn what we've figured out in the healthcare sector.
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Ann Meehan - #InfoGov17 - Healthcare Innovation Through Information Governance
- 3. https://www.merriam-webster.com/dictionary/innovation © 2017 American Health Information Management Association
- 4. Survey of 20 CEOs from large health systems across the country Integrating Business Vertically • Coordination of Care • Payment Reform • Population Health • Patient-Centered Medical Home Triaging Patients • Appropriate Care Setting (and Cost) • Using ED for True Emergencies Reducing Costs and Inefficiencie s • Care Delivery • Reimbursement Status Quo (or Reductions) • Operating as a System © 2017 American Health Information Management Association
- 5. • Delays in information availability • Inaccuracy of data and information • Management of patient-generated health data challenges • Challenges with transparency for information sharing • Lack of interoperability • Need for consumers to engage in care decisions Integrating Business Vertically • Coordination of Care • Payment Reform • Population Health • Patient-Centered Medical Home Integrating Business Vertically - Gaps © 2017 American Health Information Management Association
- 6. • Lack of standardized processes around patient registration • Inability to move quickly • Poor quality analytics that support trends in how treatment settings are utilized • Concerns with competition negatively impacting partnerships with providers to support appropriate treatment setting • Need for better consumer education and engagement Triaging Patients - Gaps Triaging Patients • Appropriate Care Setting (and Cost) • Using ED for True Emergencies © 2017 American Health Information Management Association
- 7. • Lack of standardized processes, workflows and data definitions across the organization • Lack of workforce and business partner accountability • Technology decisions with a focus on “technology” and not information • Lack of accountability around operating as individual entities/ business units rather than a single organization Reducing Costs and Inefficiencies - Gaps Reducing Costs and Inefficiencies • Care Delivery • Reimbursement Status Quo (or Reductions) • Operating as a System © 2017 American Health Information Management Association
- 8. © 2017 American Health Information Management Association
- 10. Key IGAM™ Competencies to Ensure Innovation – Strategic Alignment • Sharing of pre-determined information with care partners • Consumer-centric engagement • Social media © 2017 American Health Information Management Association
- 11. Key IGAM™ Competencies to Ensure Innovation – Enterprise Information Management • Organization/classification • Information use • Information/data retention, storage and destruction • Data/information capture • Patient identity management • Information sharing © 2017 American Health Information Management Association
- 12. Key IGAM™ Competencies to Ensure Innovation – Data Governance • Roles and responsibilities • Master data management, metadata management, data classification • Data quality assessments, monitoring, and workforce education © 2017 American Health Information Management Association
- 13. Key IGAM™ Competencies to Ensure Innovation – IT Governance • Technology decisions and fit for the organization • Mobile devices • Email © 2017 American Health Information Management Association
- 14. Key IGAM™ Competencies to Ensure Innovation – Analytics • Aligned with the organizational strategy • Analytics resources • Reliability of data • Reports “on demand” © 2017 American Health Information Management Association
- 15. Key IGAM™ Competencies to Ensure Innovation – Awareness & Adherence • Workforce and business partner ž Role-based education ž Access to IG policies and procedures ž Compliance with IG requirements • Consumer awareness of their right to information © 2017 American Health Information Management Association
- 16. Information as a Strategic Asset That needs to be • Managed like any other asset • Aligned with strategic goals of the organization • Governed collaboratively • Overseen to ensure that it is trustworthy http://www.freeimages.com/ © 2017 American Health Information Management Association
- 17. Information governance is needed to ensure trustworthy information Trustworthy information is the key to the healthcare organization’s success through innovation © 2017 American Health Information Management Association
- 18. • Increase agility to coordinate the most cost-effective patient care • Improve readiness to share information across care providers • Ensure patients are in the most appropriate treatment setting • Reduce costs associated with ineffective processes, duplication of effort/testing, and rework © 2017 American Health Information Management Association http://www.freeimages.com/