Angelica Arroyo is seeking a position that utilizes her organizational, communication, and teamwork skills. She has over 15 years of experience in legal and administrative roles, including as a foreclosure legal assistant and legal secretary. Her experience includes drafting legal documents, reviewing title work, and coordinating foreclosure tasks and events to ensure completion within deadlines. She has skills in Microsoft Office, various legal and mortgage industry systems, and data entry at over 55 wpm.

1. Angelica Arroyo
111 Sibley Drive Minooka, IL60447
Phone: 773-934-0797 E-Mail: angelicaarroyo357@yahoo.com
Objective
To obtain a position that will enable me to use my strong organizational skills, educational background,and ability to
work well with people and not only allow myself to grow personally and professionally, but to firmly contribute towards
the achievement of the mission and values of a respective company
Skills
Orange Belt Six Sigma Certification, Adult and Infant CPR certified
Familiarities: Microsoft Office, Windows and a comfort zone in learning new systems as a tool to perform daily functions,
iSeries – AS400, Lotus Notes, CaseAware, Excel, Outlook, MS4, Midas, Tracking Board, McKesson.
Client Site Systems: LPS, Vendorscape, Lenstar, Clarifire, Ocwen, Quandis, Freddie Mac, Lincs.
Miscellaneous: Ability to multi-task, prioritize, and function in a fast paced environment, efficient organization skills,
excellent communication skills and the ability to adjust to any given situation and/or personality, team player, willing to
assist with outside task beyond normal work requirements without taking away from responsibilities, great data entry skills
with 10 key knowledge at or above 55 WPM
Experience
Macy’s Department store October 2016- January 2017
 Meeting and making a connection with customers, asking questions and listening to shoppers' needs,
then giving options and advice on meeting those needs
 Ensuring that fitting rooms are ready for customers by promptly clearing our merchandise and returning it
to the proper area of the selling floor
 Maintaining selling floor presentations, and restocking them as needed
 Learning Macy's systems and procedures to enhance selling efficiencies and complete support duties
 Handle all returns courteously and professionally
 Be knowledgeable of and perform sales support functions related to POS procedures
 Develop product knowledge by reading current vendor tags and pamphlets and attending training classes
in order to communicate it to the customer
 Be aware of current promotional events and sales
 Adhere to Loss Prevention and inventory control and compliance procedures
Legal Assistant August 2015- Present
Anselmo Linberg Oliver LLC
Review all legal documents prepare complaint for attorney and judge review, assistMortgagor, client and
vendors/third parties with foreclosure questions or status on a file, Specialized in drafting Complaints for
Judicial foreclosure

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 Summarize legal documents contained in Title Search from the Title Company
 Redirect file to Title abstractors if potential issue or discrepancy is found.
 Performing records research on each mortgagor, owner, or any individual who may hold interest in property.
 Performing legal research to confirm the legal description fits the property in question and ensures there are no
underlying discrepancies contained within.
 Checking legal forms for accuracy
 Preparing correspondence
 Drafting of all legal documents contained within a Foreclosure Complaint
 Preparing form complaints for attorney signatures and confirm no active holds on file.
Unit secretary/Administrative Assistant April 2014- July 2015
McNeal Hospital
Greet, direct and assist visitors,physicians,hospitalpersonnel and newly admitted patients to the unit; enter/cancel orders
and information into the computerized medical records; update daily patient census for Director or Nurse manager. Answer
multiple phone lines in a timely manner and provide information to patients,family member and Hospital staff. Submit new
patients admission and log in discharge patient information into appropriate system.
Foreclosure Legal Assistant Dec/2013 – March/2014
The Wirbicki Law Group
Maintain the opening and closing of foreclosure files. Administer proper procedures with handling incoming foreclosure
cases within given time constraints. Exercise the strictest confidentiality when handling classified information appearing on
mortgages, contracts,title searches,and court documents Skills Used Typing, office administration, computer usage on
Microsoft Office Suite and Windows 8, proofing documents, data entry information Microsoft Outlook and CaseAware.
Review/Draft appropriate Legal Forms. Read and analyze Title searches and Title Policy.
Pierce and Associates
1st Legal Supervisor Sept/2012 - Dec/2013
 Supervises all personnelin the 1st Legal department including but not limited to Cook County Drafting Department, Out
of County Drafting Department, Prep Support (document control), Complaint Assemblers and Title Printers, and
Specialty Drafters (amended complaint) and Scheduling
 Ensures all files meet Client and Investorrequirements including firm established rules and standards
 Oversee the processing of foreclosure forms, reports,audits, activities, and analysis thereof
 Ensures client is updated with current status via all of the client site systems for all request pertaining to the 1st legal area
Pierce and Associates, Chicago, IL
1st Legal Coordinator Nov/2008 – Oct 2012
 Manage each of the Client Sites task and event completion for 1st legal client site processors.
 Ensure completion of over standard and past due events as they arise within the client systems.
 Coordinate with Supervisor to determine workload for all client site staff.
 Fluidly work with Computer administrators to develop “Desktop Process Management” for individualized need of the 1st
legal staff.
 Backed up and filled in for Supervisor as deemed needed or appropriate.
 Conducted and ensured training of all new hire staff to produce quality over quantity in desk responsibilities.
 Extract, manipulate, interpret and analyze data using Microsoft Excel.
 Communicate reporting results with investors and servicers verbally and via electronic reporting.

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 Collaborate with various P&A departments at a loan level to gather status information of files and determine what
information or action items are needed to progress forward for each file as needed.
Complaint drafter Pierce and Associates Jan/2002 - Nov/2008
 Summarize legal documents contained in Title Search from the Title Company
 Redirect file to Title abstractors if potential issue or discrepancy is found.
 Performing records research on each mortgagor, owner, or any individual who may hold interest in property.
 Performing legal research to confirm the legal description fits the property in question and ensures there are no
underlying discrepancies contained within.
 Checking legal forms for accuracy
 Preparing correspondence
 Drafting of all legal documents contained within a Foreclosure Complaint
 Preparing form complaints for attorney signatures and confirm no active holds on file.
File clerk – Pierce and Associates Nov/2001- Jan/2002
 Responsible for organizing and storing all information received and/or sent out by a company.
 Responsible for retrieving all necessary paperwork, as requested for detailed and loan specific scenarios.
 Prepared and reviewed title work to initiate 1st Legal proceedings.
 Assemble Foreclosure Complaint Package to be sent for court filing, as well confirm all necessary pages contain
authorized signatures.
 Filled out and authorized checks for Individual Circuit clerks and Recorder of Deeds at a loan-by-loan level. Update
systemwith billing information.
Education
Near North Career High School 1997
Harold Washington College 2008