This document provides a summary of an IT professional's qualifications and experience. The IT professional has over 12 years of experience in IT roles in the Middle East working with technologies like Exchange Server, Active Directory, VMware, Citrix, and Windows Server. They are currently a System Administrator at Lamprell Energy Ltd. in Sharjah, UAE, where they manage servers, storage, backups, virtual infrastructure and security. Previous roles include System Administrator and IT support positions. Their education includes a Bachelor's degree in Computer Science and professional certifications in Microsoft, ITIL and Prince2.