Amazon allows customers to track orders, modify orders before dispatch, and pay through various payment methods like credit cards or their own Amazon credit card. Customers can sign up to receive emails about special offers and discounts based on purchase categories. They can also create wish lists of items they want to buy in the future. Play.com similarly allows signing up for exclusive offers and buying various products with different delivery options available. EBay UK allows paying through PayPal for purchase protection and receiving emails about special offers after purchases. Both sites provide order tracking capabilities.

1. Amazon
By Mark Yates

2. Tracking
• Amazon allows you
to track your order
after buying a
product, this allows
customers to know
where there
product is at all
times. You can also
cancel orders
before they
dispatch. These
options may pull
people as they have
Amazon premium allows loads of options to
you to special features choose from.
Modify an order if needed
other customers may not
at anytime before
get for example next day
dispatch date.
delivery before 2pm the
next day.

3. Payment method
• You are able to pay
via your credit card
without any
messing about
quick and simple to
sign up.
• You can also add
different cards just
encase one card is
not in use.
• Amazon now have
there own credit
card.

4. E-mail address
• You are able to
select categories
you want Amazon
to send you which
have special offers
and discounts for
customers that
purchase items
from the site,
exclusivity.
• Only for people
who are signed up
to the site.
• Pay via PayPal
faster safer way to
pay for your items
with insurance you
will get refund if
any difficulties.

5. Wish list
• You can
create a
wish list you
may want to
buy in the
future that
you can’t
afford or
don’t need
at the time.
• Also advert
recommend
ations which
may link you
to Google
etc.

6. Play.com
• Like Amazon you
are able to sign
up to the site to
get exclusive
offers unlike
people that
haven’t, you can
buy games ,CD’s,
books etc.

7. Delivery options
• You have free
delivery to the UK
3-5 days.
• If you pay for first
class delivery you
are to receive your
product in 2-3
working days.
• This has five
different types of
deliveries to suit
the customers
needs.
• Free UK Delivery
• First Class Delivery
(UK only)
• Express Delivery
(UK only)
• PlayTrade
deliveries
• Free Delivery
outside of the UK

8. E-mail
• Play.com will send you exclusive offers when signed up will consist of
discounted products for being a customer and notifying you when special
offers appear on the site. Pre order items before the item is released to
get it the day it comes out.

9. EBay UK

10. Payment PayPal
• PayPal allows
you to pay for
items safely with
the guarantee
than you will get
your money back
if it turns out the
item is a fake.

11. EBay homepage
• This allows you
to surf through
the site using
links and
categories
which takes
you to the list
of products so
you don’t have
to.

12. E-mail address
• This allows the
company to send
you special offers
when they appear
or when you
purchase an item
it may give you
discount offers so
on.

13. Tracking order
• There is a
tracking order
guide if you need
to know how to
track your order
which is helpful
for costumers.