SlideShare a Scribd company logo
1 of 42
© 2012 NetIQ Corporation. 1 All rights reserved.
© 2012 NetIQ Corporation. 2 All rights reserved.
@D_Shephard 
#AMANOLA 
© 2012 NetIQ Corporation. 3 All rights reserved.
0.45% 
© 2012 NetIQ Corporation. 4 All rights reserved.
@D_Shephard Build a 
bank of evergreen or 
deep content that you can 
repurpose and recycle 
and reuse. 
http://inmaps.linkedinlabs.com 
© 2012 NetIQ Corporation. 5 All rights reserved.
© 2012 NetIQ Corporation. 6 All rights reserved.
© 2012 NetIQ Corporation. 7 All rights reserved.
© 2012 NetIQ Corporation. 8 All rights reserved.
© 2012 NetIQ Corporation. 9 All rights reserved.
© 2012 NetIQ Corporation. 10 All rights reserved.
X% of Your Content is Redundant! 
© 2012 NetIQ Corporation. 11 All rights reserved. 
What do we have? 
Why do we have it? 
What do we need? 
Why do we need it? 
What does: 
• Google Analytics say? 
• Sales say? 
• Support say? 
• Users say? 
• Partners say? 
• Prospects say?
© 2012 NetIQ Corporation. 12 All rights reserved.
© 2012 NetIQ Corporation. 13 All rights reserved.
© 2012 NetIQ Corporation. 14 All rights reserved. 
Content 
That Exists
Plus: Location, Content Type, Buying Stage, GTM, Purpose, Web/Marcom Area, 
Comments, Actions, etc. etc. 
© 2012 NetIQ Corporation. 15 All rights reserved.
@D_Shephard You 
probably have the content 
you need. Figure out how to 
deliver and integrate it into 
the customer experience. 
http://inmaps.linkedinlabs.com 
© 2012 NetIQ Corporation. 16 All rights reserved.
© 2012 NetIQ Corporation. 17 All rights reserved.
Attract 
Engage 
Nurture 
Sell 
Deliver 
© 2012 NetIQ Corporation. 18 All rights reserved. 
Unaware 
Interest 
Established 
Problem 
Acknowledged 
Looking for 
Solution
@D_Shephard content can be 
aligned with the sales funnel. 
Start with an engaging / 
inspirational story this will 
connect many more people 
http://inmaps.linkedinlabs.com 
© 2012 NetIQ Corporation. 19 All rights reserved.
© 2012 NetIQ Corporation. 20 All rights reserved.
Content Target 
Audience 
Wants 
© 2012 NetIQ Corporation. 21 All rights reserved. 
Inc. SEO Content 
Google Wants 
Content 
That Exists
Personas 
Define 
Objectives 
/ Create 
Templates 
Query 
Database 
© 2012 NetIQ Corporation. 22 All rights reserved. 
Interview 
Employees 
Interview 
Customers 
/ Prospects 
Publish 
Persons
Personas 
© 2012 NetIQ Corporation. 23 All rights reserved.
Customer Journey 
© 2012 NetIQ Corporation. 24 All rights reserved.
Customer Journey 
© 2012 NetIQ Corporation. 25 All rights reserved.
Route Optimization 
© 2012 NetIQ Corporation. 26 All rights reserved.
Content Target 
Audience 
Wants 
© 2012 NetIQ Corporation. 27 All rights reserved. 
Content 
That Exists 
Content 
Organization 
Wants 
Inc. SEO Content 
Google Wants
Content Target 
Audience 
Wants 
© 2012 NetIQ Corporation. 28 All rights reserved. 
Content 
That Exists 
Content 
Organization 
Wants 
Inc. SEO Content 
Google Wants 
Make This!
Content Target 
Audience 
Wants 
© 2012 NetIQ Corporation. 29 All rights reserved. 
Content 
That Exists 
Content 
Organization 
Wants 
Inc. SEO Content 
Google Wants 
Make This! 
Tweak / 
Atomize This!
Tweak / Atomize This! 
© 2012 NetIQ Corporation. 30 All rights reserved.
@D_Shephard Share your 
personality and perspective. 
People can get information from 
Google. They like your content 
because they like YOU. 
http://inmaps.linkedinlabs.com 
© 2012 NetIQ Corporation. 31 All rights reserved.
Be Interesting… 
© 2012 NetIQ Corporation. 32 All rights reserved. 
http://www.blacksquid.com.au/packaging.php
Tweak / Atomize This! 
© 2012 NetIQ Corporation. 33 All rights reserved.
Tweak / Atomize This! 
© 2012 NetIQ Corporation. 34 All rights reserved.
Tweak / Atomize This! 
© 2012 NetIQ Corporation. 35 All rights reserved.
© 2012 NetIQ Corporation. 36 All rights reserved.
Content Target 
Audience 
Wants 
© 2012 NetIQ Corporation. 37 All rights reserved. 
Content 
That Exists 
Content 
Organization 
Wants 
Inc. SEO Content 
Google Wants 
Make This! 
Tweak This! 
Is It Effective? 
• What objective? 
• Who is audience & why
Content Target 
Audience 
Wants 
© 2012 NetIQ Corporation. 38 All rights reserved. 
Content 
That Exists 
Content 
Organization 
Wants 
Inc. SEO Content 
Google Wants 
Make This! 
Tweak This! 
Is It Effective? 
• What objective? 
• Who is audience & why 
Yes No
Content Target 
Audience 
Wants 
© 2012 NetIQ Corporation. 39 All rights reserved. 
Content 
That Exists 
Content 
Organization 
Wants 
Inc. SEO Content 
Google Wants 
Make This! 
Tweak This! 
Is It Effective? 
• What objective? 
• Who is audience & why 
Yes No 
Why? 
Why?
Content Target 
Audience 
Wants 
© 2012 NetIQ Corporation. 40 All rights reserved. 
Content 
That Exists 
Content 
Organization 
Wants 
Inc. SEO Content 
Google Wants 
Make This! 
Tweak This! 
Is It Effective? 
• What objective? 
• Who is audience & why 
Yes No 
Why? 
Why? 
Move It 
Kill It 
Tweak It
Content Target 
Audience 
Wants 
© 2012 NetIQ Corporation. 41 All rights reserved. 
Content 
That Exists 
Content 
Organization 
Wants 
Inc. SEO Content 
Google Wants 
Make This! 
Tweak This! 
Is It Effective? 
• What objective? 
• Who is audience & why 
Yes No 
Why? 
Why? 
Test It 
Move It 
Kill It 
Tweak It
© 2012 NetIQ Corporation. 42 All rights reserved.

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Remarkable Content for AMA New Orleans, Nov 2014

  • 1. © 2012 NetIQ Corporation. 1 All rights reserved.
  • 2. © 2012 NetIQ Corporation. 2 All rights reserved.
  • 3. @D_Shephard #AMANOLA © 2012 NetIQ Corporation. 3 All rights reserved.
  • 4. 0.45% © 2012 NetIQ Corporation. 4 All rights reserved.
  • 5. @D_Shephard Build a bank of evergreen or deep content that you can repurpose and recycle and reuse. http://inmaps.linkedinlabs.com © 2012 NetIQ Corporation. 5 All rights reserved.
  • 6. © 2012 NetIQ Corporation. 6 All rights reserved.
  • 7. © 2012 NetIQ Corporation. 7 All rights reserved.
  • 8. © 2012 NetIQ Corporation. 8 All rights reserved.
  • 9. © 2012 NetIQ Corporation. 9 All rights reserved.
  • 10. © 2012 NetIQ Corporation. 10 All rights reserved.
  • 11. X% of Your Content is Redundant! © 2012 NetIQ Corporation. 11 All rights reserved. What do we have? Why do we have it? What do we need? Why do we need it? What does: • Google Analytics say? • Sales say? • Support say? • Users say? • Partners say? • Prospects say?
  • 12. © 2012 NetIQ Corporation. 12 All rights reserved.
  • 13. © 2012 NetIQ Corporation. 13 All rights reserved.
  • 14. © 2012 NetIQ Corporation. 14 All rights reserved. Content That Exists
  • 15. Plus: Location, Content Type, Buying Stage, GTM, Purpose, Web/Marcom Area, Comments, Actions, etc. etc. © 2012 NetIQ Corporation. 15 All rights reserved.
  • 16. @D_Shephard You probably have the content you need. Figure out how to deliver and integrate it into the customer experience. http://inmaps.linkedinlabs.com © 2012 NetIQ Corporation. 16 All rights reserved.
  • 17. © 2012 NetIQ Corporation. 17 All rights reserved.
  • 18. Attract Engage Nurture Sell Deliver © 2012 NetIQ Corporation. 18 All rights reserved. Unaware Interest Established Problem Acknowledged Looking for Solution
  • 19. @D_Shephard content can be aligned with the sales funnel. Start with an engaging / inspirational story this will connect many more people http://inmaps.linkedinlabs.com © 2012 NetIQ Corporation. 19 All rights reserved.
  • 20. © 2012 NetIQ Corporation. 20 All rights reserved.
  • 21. Content Target Audience Wants © 2012 NetIQ Corporation. 21 All rights reserved. Inc. SEO Content Google Wants Content That Exists
  • 22. Personas Define Objectives / Create Templates Query Database © 2012 NetIQ Corporation. 22 All rights reserved. Interview Employees Interview Customers / Prospects Publish Persons
  • 23. Personas © 2012 NetIQ Corporation. 23 All rights reserved.
  • 24. Customer Journey © 2012 NetIQ Corporation. 24 All rights reserved.
  • 25. Customer Journey © 2012 NetIQ Corporation. 25 All rights reserved.
  • 26. Route Optimization © 2012 NetIQ Corporation. 26 All rights reserved.
  • 27. Content Target Audience Wants © 2012 NetIQ Corporation. 27 All rights reserved. Content That Exists Content Organization Wants Inc. SEO Content Google Wants
  • 28. Content Target Audience Wants © 2012 NetIQ Corporation. 28 All rights reserved. Content That Exists Content Organization Wants Inc. SEO Content Google Wants Make This!
  • 29. Content Target Audience Wants © 2012 NetIQ Corporation. 29 All rights reserved. Content That Exists Content Organization Wants Inc. SEO Content Google Wants Make This! Tweak / Atomize This!
  • 30. Tweak / Atomize This! © 2012 NetIQ Corporation. 30 All rights reserved.
  • 31. @D_Shephard Share your personality and perspective. People can get information from Google. They like your content because they like YOU. http://inmaps.linkedinlabs.com © 2012 NetIQ Corporation. 31 All rights reserved.
  • 32. Be Interesting… © 2012 NetIQ Corporation. 32 All rights reserved. http://www.blacksquid.com.au/packaging.php
  • 33. Tweak / Atomize This! © 2012 NetIQ Corporation. 33 All rights reserved.
  • 34. Tweak / Atomize This! © 2012 NetIQ Corporation. 34 All rights reserved.
  • 35. Tweak / Atomize This! © 2012 NetIQ Corporation. 35 All rights reserved.
  • 36. © 2012 NetIQ Corporation. 36 All rights reserved.
  • 37. Content Target Audience Wants © 2012 NetIQ Corporation. 37 All rights reserved. Content That Exists Content Organization Wants Inc. SEO Content Google Wants Make This! Tweak This! Is It Effective? • What objective? • Who is audience & why
  • 38. Content Target Audience Wants © 2012 NetIQ Corporation. 38 All rights reserved. Content That Exists Content Organization Wants Inc. SEO Content Google Wants Make This! Tweak This! Is It Effective? • What objective? • Who is audience & why Yes No
  • 39. Content Target Audience Wants © 2012 NetIQ Corporation. 39 All rights reserved. Content That Exists Content Organization Wants Inc. SEO Content Google Wants Make This! Tweak This! Is It Effective? • What objective? • Who is audience & why Yes No Why? Why?
  • 40. Content Target Audience Wants © 2012 NetIQ Corporation. 40 All rights reserved. Content That Exists Content Organization Wants Inc. SEO Content Google Wants Make This! Tweak This! Is It Effective? • What objective? • Who is audience & why Yes No Why? Why? Move It Kill It Tweak It
  • 41. Content Target Audience Wants © 2012 NetIQ Corporation. 41 All rights reserved. Content That Exists Content Organization Wants Inc. SEO Content Google Wants Make This! Tweak This! Is It Effective? • What objective? • Who is audience & why Yes No Why? Why? Test It Move It Kill It Tweak It
  • 42. © 2012 NetIQ Corporation. 42 All rights reserved.

Editor's Notes

  1. What do we have? – A Content Inventory!