Allison Dekker has over 5 years of experience in customer service and education. She is currently a Receptionist and Business Development Coordinator at Infiniti of Hilton Head where she schedules appointments, answers phones, and responds to web leads. Previously, she held several roles coordinating after school programs and as a teacher's assistant. She has a background in early childhood education from Tri-County Technical College and is CPR/First Aid certified.
1. Allison Dekker
Cell: 803-371-3137 – allie.dekker@gmail.com
Highlights
Positive and cheerful Basic clerical knowledge
CPR/ First Aid Certified 5 years’ experience in Customer Service
Experience
Infiniti of Hilton Head
Receptionist/ Business Development Coordinator
September 2016 to Current
Answers telephones and directs the caller to the appropriate associate.
Provides callers with information such as company address, directions to the company location, company fax numbers,
company website and other related information.
Schedule appointments for customers to come in to test drive vehicles.
Respond to daily web leads by phone call and email
Rambam Day School
After School Coordinator/Teacher Assistant/Sub
February 2016 to September 2016
Participates in organizing meetings, workshops for the purpose of identifying issues, gaining knowledge, providing
information and supporting staff.
Researches a variety of topics to being knowledgeable on trends and changes and making recommendations.
Develops procedures and policies for operation of the afterschool program.
Maintains records needed for program administration.
AmeriCorps National Civilian Community Corps
AmeriCorps National Civilian Community Corps –Sacramento, Ca
Service Learning & Diversity Imitator
February 2014 to November 2014
Strengthened communities and develop leadership through team-based national and community service.
Coordinated and implemented a Service Learning Development Plan
Implemented the National Civilian Community Corps year round diversity practicum
Weekly check ins on the teams progress in Diversity & Service Learning to main point of contact
Federal Emergency Management Agency Corps –Sacramento, Ca
Media Representative Liaison
February 2014 to November 2014
Working with media for the purpose of informing the public of organizations, mission, policies
Completed a daily report of the day’s news
Maximized positive coverage in the mass media during a disaster
Worked with the media on behalf of an organization to increase awareness during a disaster
Carolina Kids-Rock Hill
After School/ Teacher Assistant/Sub
August 2014 to February 2015
Employed a variety of materials for children to explore and manipulate in learning activities and imaginative
play
Created and implemented a developmentally appropriate curriculum
Carefully monitored children's play activities
Identified warning signs of emotional and developmental problems in children
2. Saint John’s Child Development Center- Anderson, SC
After School/ Teacher Assistant/Sub
January 2014 to July 2014
Employed a variety of materials for children to explore and manipulate in learning activities and imaginative
play
Offered stimulating curriculum that accommodated all learning styles
Monitored children's play activities
Identified warning signs of emotional and developmental problems in children
Education
Tri-County Technical College - Pendleton, SC August 2012- May 2014
Early Childhood Development
Coursework: Intro into Early Childhood; Growth and Development; Heath, Safety and Nutrition