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Performance Based Interactive Services




                             Company private/confidential
                                                       1
Is this how it feels to work with an Interactive Agency?




                                        Company private/confidential
                                                                  2
What if there was an Interactive Agency that:

Was Easy to Understand

Made it Easy to Manage Across Multiple Channels

Provided Measurable Results Across everything we touch

Turned Customer Interactions into Long-Term Relationships

And was, of course, Performance Based.




                                                   Company private/confidential
                                                                             3
What eAccountable wants to do for our clients:

Improve Conversions

Improve Customer Communications

Help Clients Gain Knowledge about their Customer

Used Direct Links

Continued to Deliver Results Oriented Performance Based Solutions.




                                                   Company private/confidential
                                                                             4
Why is eAccountable getting into the Interactive space?

Client requests

Availability of exceptional world-class social, mobile, email, survey and
programming tools

Natural growth of company allows for adding more services

Experienced team

Performance orientation of the new services offers a unique opportunity to
grow sales at a lower cost than standard agency pricing may be.




                                                       Company private/confidential
                                                                                 5
Company private/confidential
                          6
About
•Since January 2000- Over 12 Years of
outsourced affiliate program
management experience.
•Serving 100+ client URL’s in diverse
retail and service categories.
•Work with all major tier-one affiliate
networks: Google, CJ, Rakuten
Linkshare, ShareASale, Pepperjam,
AvantLink, AffiliateWindow and
Webgains.
•Special pricing and benefits when
using the eAccountable agency
relationships.




                 Company private/confidential
                                           7
Company private/confidential
                          8
Did you know how important Google considers social media?
20% Social Signals – is your content being shared, are your URLs
mentioned in social media?




                                                 Company private/confidential
                                                                           9
Outline of Services: What you get:

Unlock-an-Offer (Pre-purchase)

Unlock-an-Offer with Exit Pop (Stop Cart Abandonment)

Save-an-Offer with Email (Return a Customer- Stop Cart Abandonment)

Refer-a-Friend-an-Offer (Post-purchase)




                                                        Company private/confidential
                                                                                 10
1
    Outline of Services: What you get: Unlock-an-Offer (Pre-purchase)
                                                • Rollout can be immediate
                                                  or timed (seconds).
                                                • Providing an offer is the
                                                  most effective conversion
                                                  enhancer.
                                                • A/B testing can be done to
                                                  determine most effective
                                                  messaging.




                                                      Company private/confidential
                                                                               11
1 Outline of Services: What you get: Unlock-an-Offer with Exit Pop (Stop
  Cart Abandonment)
                                                    • Pop-up occurs when
                                                      visitor attempts to
                                                      leave the site.
                                                    • Reminding the
                                                      visitor of the offer is
                                                      the most effective
                                                      conversion
                                                      enhancer.
                                                    • A/B testing can be
                                                      done to determine
                                                      most effective
                                                      messaging.


                                                     Company private/confidential
                                                                              12
Outline of Services: What you get: Save-an-Offer with Email (Return a
Customer- Stop Cart Abandonment)
                                        • Email sent within 60
                                          minutes or entering the
                                          site and NOT purchasing
                                          an item.
                                        • Email does not have to
                                          include any incentive.
                                        • A link to the abandoned
                                          cart can be integrated into
                                          the email.
                                        • A/B testing can be done to
                                          determine most effective
                                          messaging.


                                                     Company private/confidential
                                                                              13
Outline of Services: Refer-a-Friend-an-Offer (Post-purchase)

                                         • Refer-a-Friend pops-up
                                           simultaneously with the
                                           order confirmation page.
                                         • A “like” request is made (if
                                           they haven’t already done
                                           so).
                                         • A “share-an-offer” with
                                           friends” request is made.
                                         • An offer is then forward to
                                           friends Facebook page.
                                         • A/B testing can be done to
                                           determine most effective
                                           messaging.

                                                      Company private/confidential
                                                                               14
Outline of Services: What you get:

Mobile Branded Website

Mobile Shipping Notices

Live Tracking Data on Branded Mobile Site

Mobile Offers

Grow Mobile Number Captures

Includes: Apple iPhone/iPad integration,
Android integration, Blackberry integration
                                              Company private/confidential
                                                                       15
Did you know these mobile stats?:

Recent numbers: Mobile phones in US: 327,577,529

76% of smartphone owners use their phones while shopping.

Showrooming: 43% of U.S. adults have participated in showrooming. 48mm US
shoppers will showroom.

IBM reported the number of consumers using their mobile device to make a purchase
on Black Friday this year increased by nearly two-thirds from 2011. IBM reported
mobile sales were up 96% compared to those in 2011 on Cyber Monday. Is it
“mcommerce” or “tcommerce”?


                                                         Company private/confidential
                                                                                  16
Outline of Services: What you get:

Thank you for your Purchase

Shipping notifications

Customer Satisfaction Survey Request

Refer-a friend Request

Customer retention and lifetime value enhancement
communications

Specials and offers communications



                                                    Company private/confidential
                                                                             17
Outline of Services: What you get:

Customer Intelligence

Customer Satisfaction Indexing

Detailed Customer Feedback

Customer Identification (Profile)

Build your own Custom Panel of Customers so you
can ask an ever-expanding group about pricing,
brand comparisons, product comparables and
more…


                                                  Company private/confidential
                                                                           18
Outline of Services: What you get:

“800” Pay-per-call tracking added to all creative banner and text ads for every
service line: Social, Mobile, Email and more.

Performance tracking through the client’s call center.

Performance calculated on a minimum time duration for a successful sales call or a
completed transaction (requires call center integration).




                                                           Company private/confidential
                                                                                    19
Outline of Services: What you get:

Retargeting on a CPM basis

Keyword and Contextual Retargeting

Fully transparent

Real-time data




                                     Company private/confidential
                                                              20
Tracking
All tracking is done using SEO favorable links

Links render as follows:

Social: www.yourURL.com/UniqueID&Social
Mobile: www.yourURL.com/UniqueID&Mobile
Email: www.yourURL.com/UniqueID&Email

Ability to get even more specific:
Social: www.yourURL.com/UniqueID&Social&Campaign&TestA

Simple setup process
NO Network Fees
NO Affiliate Fees



                                                   Company private/confidential
                                                                            21
Manage Messaging Across Multiple Online Channels:

                                         • Simple and easy to use


                                         • Live documents and
                                           spreadsheets

                                         • Tab to different online
                                           channels to coordinate,
                                           even if the Agency isn’t
                                           managing a specific
                                           channel

                                         • Provides specific media
                                           details for each
                                           channel and can be
                                           customized per
                                           Advertiser.
                                              Company private/confidential
                                                                       22
How you know eAccountable:

                        About
                        •Since January 2000- Over 12 Years of
                        outsourced program management
                        experience.
                        •Serving 100+ client URL’s in diverse
                        retail and service categories.
                        •Providing blogging (social) services since
                        2004.
                        •17,000+ company and personal
                        Facebook followers.
                        •900+ company and personal Linkedin
                        Followers.
                        •Significant design and programming
                        experience.


                                       Company private/confidential
                                                                23

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All services e accountable-interactive presentation 01.21.2013

  • 1. Performance Based Interactive Services Company private/confidential 1
  • 2. Is this how it feels to work with an Interactive Agency? Company private/confidential 2
  • 3. What if there was an Interactive Agency that: Was Easy to Understand Made it Easy to Manage Across Multiple Channels Provided Measurable Results Across everything we touch Turned Customer Interactions into Long-Term Relationships And was, of course, Performance Based. Company private/confidential 3
  • 4. What eAccountable wants to do for our clients: Improve Conversions Improve Customer Communications Help Clients Gain Knowledge about their Customer Used Direct Links Continued to Deliver Results Oriented Performance Based Solutions. Company private/confidential 4
  • 5. Why is eAccountable getting into the Interactive space? Client requests Availability of exceptional world-class social, mobile, email, survey and programming tools Natural growth of company allows for adding more services Experienced team Performance orientation of the new services offers a unique opportunity to grow sales at a lower cost than standard agency pricing may be. Company private/confidential 5
  • 7. About •Since January 2000- Over 12 Years of outsourced affiliate program management experience. •Serving 100+ client URL’s in diverse retail and service categories. •Work with all major tier-one affiliate networks: Google, CJ, Rakuten Linkshare, ShareASale, Pepperjam, AvantLink, AffiliateWindow and Webgains. •Special pricing and benefits when using the eAccountable agency relationships. Company private/confidential 7
  • 9. Did you know how important Google considers social media? 20% Social Signals – is your content being shared, are your URLs mentioned in social media? Company private/confidential 9
  • 10. Outline of Services: What you get: Unlock-an-Offer (Pre-purchase) Unlock-an-Offer with Exit Pop (Stop Cart Abandonment) Save-an-Offer with Email (Return a Customer- Stop Cart Abandonment) Refer-a-Friend-an-Offer (Post-purchase) Company private/confidential 10
  • 11. 1 Outline of Services: What you get: Unlock-an-Offer (Pre-purchase) • Rollout can be immediate or timed (seconds). • Providing an offer is the most effective conversion enhancer. • A/B testing can be done to determine most effective messaging. Company private/confidential 11
  • 12. 1 Outline of Services: What you get: Unlock-an-Offer with Exit Pop (Stop Cart Abandonment) • Pop-up occurs when visitor attempts to leave the site. • Reminding the visitor of the offer is the most effective conversion enhancer. • A/B testing can be done to determine most effective messaging. Company private/confidential 12
  • 13. Outline of Services: What you get: Save-an-Offer with Email (Return a Customer- Stop Cart Abandonment) • Email sent within 60 minutes or entering the site and NOT purchasing an item. • Email does not have to include any incentive. • A link to the abandoned cart can be integrated into the email. • A/B testing can be done to determine most effective messaging. Company private/confidential 13
  • 14. Outline of Services: Refer-a-Friend-an-Offer (Post-purchase) • Refer-a-Friend pops-up simultaneously with the order confirmation page. • A “like” request is made (if they haven’t already done so). • A “share-an-offer” with friends” request is made. • An offer is then forward to friends Facebook page. • A/B testing can be done to determine most effective messaging. Company private/confidential 14
  • 15. Outline of Services: What you get: Mobile Branded Website Mobile Shipping Notices Live Tracking Data on Branded Mobile Site Mobile Offers Grow Mobile Number Captures Includes: Apple iPhone/iPad integration, Android integration, Blackberry integration Company private/confidential 15
  • 16. Did you know these mobile stats?: Recent numbers: Mobile phones in US: 327,577,529 76% of smartphone owners use their phones while shopping. Showrooming: 43% of U.S. adults have participated in showrooming. 48mm US shoppers will showroom. IBM reported the number of consumers using their mobile device to make a purchase on Black Friday this year increased by nearly two-thirds from 2011. IBM reported mobile sales were up 96% compared to those in 2011 on Cyber Monday. Is it “mcommerce” or “tcommerce”? Company private/confidential 16
  • 17. Outline of Services: What you get: Thank you for your Purchase Shipping notifications Customer Satisfaction Survey Request Refer-a friend Request Customer retention and lifetime value enhancement communications Specials and offers communications Company private/confidential 17
  • 18. Outline of Services: What you get: Customer Intelligence Customer Satisfaction Indexing Detailed Customer Feedback Customer Identification (Profile) Build your own Custom Panel of Customers so you can ask an ever-expanding group about pricing, brand comparisons, product comparables and more… Company private/confidential 18
  • 19. Outline of Services: What you get: “800” Pay-per-call tracking added to all creative banner and text ads for every service line: Social, Mobile, Email and more. Performance tracking through the client’s call center. Performance calculated on a minimum time duration for a successful sales call or a completed transaction (requires call center integration). Company private/confidential 19
  • 20. Outline of Services: What you get: Retargeting on a CPM basis Keyword and Contextual Retargeting Fully transparent Real-time data Company private/confidential 20
  • 21. Tracking All tracking is done using SEO favorable links Links render as follows: Social: www.yourURL.com/UniqueID&Social Mobile: www.yourURL.com/UniqueID&Mobile Email: www.yourURL.com/UniqueID&Email Ability to get even more specific: Social: www.yourURL.com/UniqueID&Social&Campaign&TestA Simple setup process NO Network Fees NO Affiliate Fees Company private/confidential 21
  • 22. Manage Messaging Across Multiple Online Channels: • Simple and easy to use • Live documents and spreadsheets • Tab to different online channels to coordinate, even if the Agency isn’t managing a specific channel • Provides specific media details for each channel and can be customized per Advertiser. Company private/confidential 22
  • 23. How you know eAccountable: About •Since January 2000- Over 12 Years of outsourced program management experience. •Serving 100+ client URL’s in diverse retail and service categories. •Providing blogging (social) services since 2004. •17,000+ company and personal Facebook followers. •900+ company and personal Linkedin Followers. •Significant design and programming experience. Company private/confidential 23