learn basic english vocabularies used at air port

1. Airport
Vocabulary
Places in the Airport

2. Departure Gate
Please be at the departure gate on time.
Which departure gate does my flight go
from?
There has been a gate change for flight
BA757.
We will be announcing the departure gate
shortly.
When we arrived at Departure Gate C10,
the passengers had already boarded the
aircraft.

3. Departure Lounge
Please wait in the departure lounge.
Travelers waiting in the departure lounge
are reminded to keep a close eye on their
hand luggage.
Refreshments are on sale in the departure
lounge.
The second departure lounge is larger than
the first.

4. Customs
All passengers must pass through the
customs area.
At customs, officials check that everything
being brought into a country is legal.
Passengers must clear UK customs in
order to enter this country.
Carry-on baggage is scanned when passing
through customs.

5. Baggage Claim
Passengers pick up their suitcases at
baggage claim.
Suitcases are loaded onto the carousel in
the baggage claim area.
The Smith family are waiting for their
luggage in baggage claim.
How many suitcases are you picking up from
baggage claim?

6. Airbridge
Once you have cleared security you may
pass down the airbridge.
The airbridge is full of passengers patiently
waiting to board the aircraft.
The airbridge connects the gate to the body
of the airplane.
Passengers start to feel anxious as they
walk down the airbridge.

7. Check-In Area
Your luggage shall be weighed at the check-
in area.
Make sure that you have your passport
ready for inspection at the check-in area.
At the check-in area you will receive your
boarding pass and gate number.
It may be possible to change your seat
number at the check-in area.

8. Terminal
Are we flying from Terminal A or from
Terminal B?
The taxi driver dropped us off at Terminal
One.
An airport terminal is a large building within
an airport that contains all the facilities
required for air travel.
This airport terminal has just been opened.

9. Duty-Free Shop
Items sold at the duty-free shop are
cheaper because they are free from taxes.
All goods at the duty-free shop are exempt
from taxes.
We bought some perfume and liquor at the
duty-free store and saved a lot of money.
Which duty-free shop did you shop at
during your layover?

10. Currency Exchange
Which currency exchange offers the best
rates?
I need to find a currency exchange so that I
can change these dollars into pounds.
The currency exchange was not open
when we arrived at the airport.
Right now, you can get some really good
conversion rates at the currency exchange.

11. Flight Information Board
The flight information board says that my
flight has been delayed.
Check the flight information board to see if
your flight is on time.
I saw that my departure gate had been
changed on the flight information board.
The flight information boards are being
constantly updated.

12. 1. Departure gate
2. Departure lounge
3. Customs
4. Baggage claim
5. Airbridge
6. Check-in area
7. Terminal
8. Duty-free shop
9. Currency exchange
10. Flight information board

13. 1. __________ 2. __________
3.
___________
4.
___________
5.
___________
6. __________
7.
___________
8.
___________
9.
___________
10.
__________
Departure lounge customs Currency Exchange Duty-Free Shop
Airbridge check-in Area Departure gate Flight Information Board
Baggage claim Terminal

14. 1. Duty-free shop 2. Airbridge
3. Check-in area 4. Currency
exchange
5. Terminal
6. Departure gate 7. Baggage claim
8. Flight
information board
9. Departure
lounge
10. Customs
Answers

15. 1. Is there a good exchange rate at the _______________?
2. We could not find our suitcases at the ______________.
3. The airport __________ is a very large building.
4. We received our boarding pass from the airline official at the
_______________.
5. Our _______________ has changed. We now board at
D45.
6. I bought a coffee and relaxed in the ________________.
7. As we walked down the _____________ we began to feel
anxious about the flight.
8. The ______________ had some great bargains.
9. Your carry-on luggage is checked at ____________.
• Departure lounge
• Customs
• Currency exchange
• Check in area
• Duty-free shop
• Baggage claim
• Airbridge
• Departure gate
• Terminal
Match the words
and phrases to
the spaces.

16. 1. Is there a good exchange rate at the currency exchange?
2. We could not find our suitcases at the baggage claim.
3. The airport terminal is a very large building.
4. We received our boarding pass from the airline official at the
check-in area.
5. Our departure gate has changed. We now board at D45.
6. I bought a coffee and relaxed in the departure lounge.
7. As we walked down the airbridge we began to feel anxious
about the flight.
8. The duty-free shop had some great bargains.
9. Your carry-on luggage is checked at customs.

17. 1. Sir, you will be boarding at departure lounge B19.
2. I am still waiting at customs for my case. Apparently the baggage handlers
are on strike.
3. You will receive your boarding pass at the airbridge.
4. Maybe you will be able to buy some perfume at a discount in the currency
exchange.
5. The official at baggage claim took everything out of my bag, including my
laptop.
6. We are eating at a McDonald’s restaurant in gate 2 and after that we will go
to our gate.
7. All of the passengers on the check-in area are nervous because they are
about to enter the aircraft.
8. The service charge at the duty-free shop was $13.00, so we decided to
The words
in pink are
in the
wrong
sentence.
Fix the
sentence
by using
one of the
words from
the other
sentences.

18. 1. Sir, you will be boarding at departure lounge (gate) B19.
2. I am still waiting at customs (baggage claim) for my case. Apparently the baggage
handlers are on strike.
3. You will receive your boarding pass at the airbridge (check-in area).
4. Maybe you will be able to buy some perfume at a discount in the currency exchange
(duty-free shop).
5. The official at baggage claim (customs) took everything out of my bag, including my
laptop.
6. We are eating at a McDonald’s restaurant in gate (departure lounge) 2 and after that
we will go to our gate.
7. All of the passengers on the check-in area (airbridge) are nervous because they are
about to enter the aircraft.
8. The service charge at the duty-free shop (currency exchange) was $13.00, so we

19. 1. We are now inviting passengers from Group D to begin boarding.
_____
2. Can you put all personal belongings in the plastic container, please?
_____
3. Prior to boarding, please have your passport and boarding pass available for inspection.
_____
4. Do you have any special eating requirements?
_____
5. Since you have set off the security alarm, we need to search you.
_____
6. Do you accept traveller’s cheques? _____
7. Did anybody ask you to carry anything for them?
Identify the part of the airport in which you would hear the sentences below.

20. 1. We are now inviting passengers from Group D to begin boarding.
B
2. Can you put all personal belongings in the plastic container, please?
C
3. Prior to boarding, please have your passport and boarding pass available for inspection.
B
4. Do you have any special eating requirements?
D
5. Since you have set off the security alarm, we need to search you.
C
6. Do you accept traveller’s cheques? A
7. Did anybody ask you to carry anything for them?
Here are the answers…

21. g) ____
f) ____
e) ____
d) ____
c) ____
b) ____
a) ____
Read the story and number the pictures in the correct order.
Thankfully, we arrived at the airport in plenty of time and pulled
up outside the terminal. After that, we went straight to the
check-in desk and had our luggage weighed. We received our
boarding passes and went straight through customs, where we
had to walk through scanners and take off our shoes and belts.
After that we checked that our flight was on time on a flight
information board. As our flight was running an hour late, we
went to the departure lounge and had coffee and cake at
Starbucks. We decided we wanted to buy neck pillows, so we
first went to the currency exchange, and after that bought the
pillows. By the time we had had another drink (this time at the
sports bar) it was time to go to our gate. We felt nervous as we
walked down the airbridge, but we were also excited about our
journey to Amsterdam.

22. g) 2
f) 8
e) 7
d) 3
c) 4
b) 6
a) 1
Here are the answers…