Here are the 6 mistakes I found in the dialogue with corrections: 1. "I afraid we're..." -> I'm afraid we're 2. "...but it's not possible, sir." -> but it's not possible. 3. "Could you to fasten..." -> Could you fasten 4. "...Er, I wonder if I can go..." -> Er, I was wondering if I could go 5. "...But can you being quick..." -> But can you be quick 6. "...please?" -> Please

2. Match the airport signs with the pictures
• information desk • exit
• elevator
• entrance • departures
• arrivals
• check-in desk • baggage drop-off • transit
• water closet; toilet
• customs
information desk
exit
entrance
departures
arrivals
water closet;
toilet
elevator check-in desk
baggage drop-off
transit
customs

3. to board;
to go
abord
aisle seat
hand
baggage
passports final
destination
boarding
pass
a window
seat
to check in
liquids
middle
seat
to take off;
to departure
to land;
to arrive

4. − Your passport, please, sir.
− Here you are.
− Flight UA755 to Moscow. Is this your final destination?
− Yes
− Do you have any baggage to check in, Mr. Popov?
− Yes, I do. One bag.
− Do you have any hand baggage?
− Yes, I do.
− Do you have any liquids in your hand baggage?
− Urn... No. Can I have a window seat, please?
− Yes. Here's your boarding pass. Boarding at 5:30, at Gate
Number 206.
− Thank you.
− You're welcome. Have a good flight.
• Do you like a window, aisle or middle seat? Why?
• Where do you go first — to the check-in counter
or to the gates?
• Is final destination the end of your trip?
• Can you take liquids on board?
• Where can you see your seat number, gate number
and boarding time?

5. What can/can’t you also take with
you and do on board of the plane?
a book
liquids
a knife
to fasten
a seatbelt
a computer
a lighter
sharp things

6. - Good morning. Where are you from?
- Can I see your passport?
- Thank you very much. What's the purpose of your trip?
- How long are you staying in …?/
What is the duration of your stay?
- How—long—are—you—staying—in—…..?
- Oh! What is your occupation?
- That's fine. Thanks. Enjoy your trip.
- I’m from…
- Oh! For three weeks
- Here you are
- Tourism/ on business
- I’m a/an…
- Could you repeat it more slowly, please?

7. !MIND! the gate number can change!
You should listen to the announcements at the airport. Remember your flight number.
• What is the flight number in the boarding pass?
• Where is it flying?
• What's the seat number?
• What's the gate number?
• When do they finish boarding?

8. 1. Where does flight AA322 go?
2. If you depart to Chicago, what check-in counter should you go to?
3. What time does the flight AM591 depart?
4. Where should you go if you are departing to London?

9. FLIGHT DEPARTURES
Flight # Destination Time Gate Status
AC171 TORONTO 3:45 DELAYED - 6:30 pm
BA421 LONDON 23 CLOSED
CHICAGO 5:30 17 LAST CALL
UA755 5:30 2 NOW BOARDING
AM591 MEXICO CITY 5:40 6
UA632 SAN FRANCISCO 10 WAIT IN LOUNGE
AA186 BOSTON 6:00 WAIT IN LOUNGE
UA409 LOS ANGELES 6:00 12
AA229 HOUSTON 6:10 23 CANCELLED
VS201 6:15 8 WAIT IN LOUNGE
Flight # (?):
Destination (?):
Time (?):
Gate (?):
Status (?):
What’s the gate number for the_________flight?
Where does _________ fly to?
What’s the flight number of the _______ flight?
When does flight _________ departure/ leave?
Is the ____flight delayed/ cancelled/ waiting/ boarding?

10. Roleplay the dialogue

11. Questions you may need to ask:
• Is my flight on time?
• When should I be at the gate?
• Where is the boarding gate?
• Can I get a window seat?
• Is my connection on time?
• Where do I collect my baggage?
• Where can I find a taxi?
• Where is the departure gate?
• Where is the arrival gate?
• Where is the check-in desk for ….airlines?
• Where is the domestics level?
• Where is the international level?
• I have a stopover in Mexico City — will I need to pick up my luggage there, or will it go
straight through to Toronto?
• Where shall I check in for the second flight?
• Do I need a baggage tag for this bag?
• I have some odd-sized baggage. Do I have to pay for it? How much do I have to pay?
Where can I pay?
• How much is the airport tax for a child of 6?

12. You might hear
• The luggage will go straight through.
• Here are your boarding passes — your flight leaves from gate 15A and it'll begin
boarding at 12:45.
• When you arrive at Mexico city, you should check the information about the
departure time and gate - the information can change
• Some large or heavy items may need an additional charge
• May I see your ticket?
• How many bags are you checking?
• Did you pack these bags yourself?
• Do you have a carry-on bag? (=a bag or purse to take on the airplane)
• Would you like a window or an aisle seat?
• Can you put your luggage on the scale?
• Will you pay for extra luggage?
• Do you have children with you?
• What do you have in your luggage?
• Is it fragile?

13. Problems you may hear:
Your baggage is overweight. (=Remove some contents or pay a fine.)
Your carry-on luggage is too large.
Your flight is delayed. (=It's late.)
Your flight has been cancelled. (=You must rebook a new flight)
Your connecting flight/connection has been cancelled/is delayed.
Your passport is expired.

14. • What's your e-ticket number?
• What's your booking number?
• What's the number of your flight?
• When is the flight from Montreal-Trudeau to Frankfurt?
• What's the frequent flyer number?

15. What's your e-ticket number?
What's your booking number?
What's the number of your flight?
When is the flight from Oslo to Amsterdam?
How many kilos can you take?
What's the frequent flyer number?

16. expired cancelled fragile
delayed fine flight-
attendant
overweight
stopover on board
to fasten
a seatbelt
itinerary
to book/
to confirm

18. Where is he from?
What country is he in now?
pick up a bag customs control
You are a visitor to the USA. Answer
Immigration officer's questions.
1.You are from Łódź, Poland.
2.You're here on vacation.
3.This is your first visit to the USA.
4.You want to spend five days in the USA.
5.You're staying at a hotel.

19. Conversation 1
Conversation 2
Conversation 3
on board check in a security check
What is Mike's seat number? 21A/ 23A/ 23F
When does his plane board? 12.00/ 12.15/ 12.30
What is his departure gate? 21/ 31/ 41
What can't Mike take on the plane? his comb/ his jacket/ his mobile phone
Where is Mike going? Dublin/ Glasgow/ London
What does Mike order to drink? coffee/ hot chocolate/ tea
1
2
3

20. Find 6 mistakes in the dialogue and
correct them
- Excuse me, I like a cup of coffee, please.
- I afraid we're not serving drinks any more, sir. The plane is
going to land in about twenty minutes.
- Oh, please, could I just have a cup of coffee? Please!
- I'm afraid but it's not possible, sir.
- Could you to fasten your seat belt and close the table in
front of you, please?
- Sure. Er, I wonder if I can go to the toilet before we land.
- Yes, of course. But can you being quick, please?