Gregg Chen
March 2018
AI in Talent Acquisition
2© 2018 SAP SE or an SAP affiliate company. All rights reserved.
https://www.inc.com/avi-savar/3-ways-that-ai-is-transforming-hr-and-recruiting.html - Research firm IDC
HR and recruiting, like many areas of business, look set to be transformed by the power of AI.
Market value
2016
2020
$8
$47
Market size in value (billion $)
3© 2018 SAP SE or an SAP affiliate company. All rights reserved.
More than 20 percent of all workers change jobs every year. So employers are
constantly advertising, sourcing, recruiting, interviewing, assessing, and onboarding
new people. The recruitment software market is the most dynamic and exciting space
in HR tech today, an a lot of recruiting tools are emerging to cover the different areas
of Talent Acquisition :
The Recruiting Market is Rapidly Changing
0
1000
2000
3000
4000
learning recruting
TALENT ACQUISITION SPENDING
2 3
1
Video
assessment
Candidate
marketing
Game & team
based
assessment
Fastest growing new areas of spending :
Spending a year per employee ($) :
Thanks to the growth of platforms such as LinkedIn,
Indeed, Monster, Glassdoor, and others, recruitment
is one of the most social parts of HR. Almost every job
posted is searchable on many websites.
4© 2018 SAP SE or an SAP affiliate company. All rights reserved.
Where AI is Changing Talent Acquisition
5© 2018 SAP SE or an SAP affiliate company. All rights reserved.
When to Leverage AI
6© 2018 SAP SE or an SAP affiliate company. All rights reserved.
Talent Acquisition Reimagined
7© 2018 SAP SE or an SAP affiliate company. All rights reserved.
8© 2018 SAP SE or an SAP affiliate company. All rights reserved.
SAP SuccessFactors Recruiting career sites get top ranking in Google for Jobs
How SAP SuccessFactors Recruiting works with Google for Jobs
9© 2018 SAP SE or an SAP affiliate company. All rights reserved.
Job Purview : Gain A Better Understanding of “a day in the life of”
10© 2018 SAP SE or an SAP affiliate company. All rights reserved.
Current Trends in Automation & Hiring
AI and bots offer powerful advantages.
Chatbots as a Recruiter
Quickly schedule interviews
and background checks
Increase time for Recruiter to
spend candidate relationship
builds
Chatbots for candidates
Interact & screen a
prospective candidate
Prompt response to inquiries,
improve engagement with
candidate
Screening Innovations
Gamified assessments & job
matching
Help identify more qualified
candidates
11© 2018 SAP SE or an SAP affiliate company. All rights reserved.
Chatbot as a Recruiter
Benchmark For Optimal Candidate Engagement
KPI for Candidate Timely Reschedule Response
Guideline for Candidate Follow Up
12© 2018 SAP SE or an SAP affiliate company. All rights reserved.
Video interviews application assessment
How does it work?
• based on a taxonomy
by renowned
psychologist Paul
Ekman, who created
an “atlas of emotions”
• 10,000 facial
expressions
• Can flit by in 1/25 of a
second.
• Easier to identify and
correlate the emotions
than it is for humans.
• assesses whether a
candidate uses active
verbs, such as “can” and
“will” or relies on
negative words like
“can’t” or “have to.”
• checks for voice
inflections and
thousands of micro-
expressions that convey
a range of emotion.
16© 2018 SAP SE or an SAP affiliate company. All rights reserved.
Personality prediction
17© 2018 SAP SE or an SAP affiliate company. All rights reserved.
Intelligent Onboarding – First Step To Boost Talent Retention
18© 2018 SAP SE or an SAP affiliate company. All rights reserved.
Smart Analytics : Discover Insights To Talent Acquisition Efficiencies
19© 2018 SAP SE or an SAP affiliate company. All rights reserved.
Smart Analytics : Discover Insights To Talent Acquisition Efficiencies
20© 2018 SAP SE or an SAP affiliate company. All rights reserved.
Machine learning use cases in HR powered by SAP Leonardo
Making job postings
more appealing
Determining who is at
risk of leaving and why
Ticket Intelligence for
Service Centers
Personalized learning
recommendations
Chat bots / Intelligent Assis
tants
21© 2018 SAP SE or an SAP affiliate company. All rights reserved.
Innovation Hub
SAP SuccessFactors Recruiting
SAP SuccessFactors Recruiting as a Super Platform
Source HireEngage
HCM Suite
Core HR | Talent Management | Document Management
Video
Interview
Background
Check
Assessment Etc.
WeChat
Recruiting
Custom
Applications
Onboard
22© 2018 SAP SE or an SAP affiliate company. All rights reserved.
23© 2018 SAP SE or an SAP affiliate company. All rights reserved.
AI In Recruiting

AI In Recruiting

  • 1.
    Gregg Chen March 2018 AIin Talent Acquisition
  • 2.
    2© 2018 SAPSE or an SAP affiliate company. All rights reserved. https://www.inc.com/avi-savar/3-ways-that-ai-is-transforming-hr-and-recruiting.html - Research firm IDC HR and recruiting, like many areas of business, look set to be transformed by the power of AI. Market value 2016 2020 $8 $47 Market size in value (billion $)
  • 3.
    3© 2018 SAPSE or an SAP affiliate company. All rights reserved. More than 20 percent of all workers change jobs every year. So employers are constantly advertising, sourcing, recruiting, interviewing, assessing, and onboarding new people. The recruitment software market is the most dynamic and exciting space in HR tech today, an a lot of recruiting tools are emerging to cover the different areas of Talent Acquisition : The Recruiting Market is Rapidly Changing 0 1000 2000 3000 4000 learning recruting TALENT ACQUISITION SPENDING 2 3 1 Video assessment Candidate marketing Game & team based assessment Fastest growing new areas of spending : Spending a year per employee ($) : Thanks to the growth of platforms such as LinkedIn, Indeed, Monster, Glassdoor, and others, recruitment is one of the most social parts of HR. Almost every job posted is searchable on many websites.
  • 4.
    4© 2018 SAPSE or an SAP affiliate company. All rights reserved. Where AI is Changing Talent Acquisition
  • 5.
    5© 2018 SAPSE or an SAP affiliate company. All rights reserved. When to Leverage AI
  • 6.
    6© 2018 SAPSE or an SAP affiliate company. All rights reserved. Talent Acquisition Reimagined
  • 7.
    7© 2018 SAPSE or an SAP affiliate company. All rights reserved.
  • 8.
    8© 2018 SAPSE or an SAP affiliate company. All rights reserved. SAP SuccessFactors Recruiting career sites get top ranking in Google for Jobs How SAP SuccessFactors Recruiting works with Google for Jobs
  • 9.
    9© 2018 SAPSE or an SAP affiliate company. All rights reserved. Job Purview : Gain A Better Understanding of “a day in the life of”
  • 10.
    10© 2018 SAPSE or an SAP affiliate company. All rights reserved. Current Trends in Automation & Hiring AI and bots offer powerful advantages. Chatbots as a Recruiter Quickly schedule interviews and background checks Increase time for Recruiter to spend candidate relationship builds Chatbots for candidates Interact & screen a prospective candidate Prompt response to inquiries, improve engagement with candidate Screening Innovations Gamified assessments & job matching Help identify more qualified candidates
  • 11.
    11© 2018 SAPSE or an SAP affiliate company. All rights reserved. Chatbot as a Recruiter Benchmark For Optimal Candidate Engagement KPI for Candidate Timely Reschedule Response Guideline for Candidate Follow Up
  • 12.
    12© 2018 SAPSE or an SAP affiliate company. All rights reserved. Video interviews application assessment How does it work? • based on a taxonomy by renowned psychologist Paul Ekman, who created an “atlas of emotions” • 10,000 facial expressions • Can flit by in 1/25 of a second. • Easier to identify and correlate the emotions than it is for humans. • assesses whether a candidate uses active verbs, such as “can” and “will” or relies on negative words like “can’t” or “have to.” • checks for voice inflections and thousands of micro- expressions that convey a range of emotion.
  • 16.
    16© 2018 SAPSE or an SAP affiliate company. All rights reserved. Personality prediction
  • 17.
    17© 2018 SAPSE or an SAP affiliate company. All rights reserved. Intelligent Onboarding – First Step To Boost Talent Retention
  • 18.
    18© 2018 SAPSE or an SAP affiliate company. All rights reserved. Smart Analytics : Discover Insights To Talent Acquisition Efficiencies
  • 19.
    19© 2018 SAPSE or an SAP affiliate company. All rights reserved. Smart Analytics : Discover Insights To Talent Acquisition Efficiencies
  • 20.
    20© 2018 SAPSE or an SAP affiliate company. All rights reserved. Machine learning use cases in HR powered by SAP Leonardo Making job postings more appealing Determining who is at risk of leaving and why Ticket Intelligence for Service Centers Personalized learning recommendations Chat bots / Intelligent Assis tants
  • 21.
    21© 2018 SAPSE or an SAP affiliate company. All rights reserved. Innovation Hub SAP SuccessFactors Recruiting SAP SuccessFactors Recruiting as a Super Platform Source HireEngage HCM Suite Core HR | Talent Management | Document Management Video Interview Background Check Assessment Etc. WeChat Recruiting Custom Applications Onboard
  • 22.
    22© 2018 SAPSE or an SAP affiliate company. All rights reserved.
  • 23.
    23© 2018 SAPSE or an SAP affiliate company. All rights reserved.