AI Dev Days - Applying Alexas Natural Language to Your Challenges - Sohan
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Voice interfaces are the next major disruption in computing. The Alexa Skills Kit allows developers to build voice driven skills for Alexa by handling natural language conversations with users. Skills can have multi-turn dialogs that involve slot elicitation, confirmation and resolution to gather user intent and parameters through spoken conversations.
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AI Dev Days - Applying Alexas Natural Language to Your Challenges - Sohan
- 1. Apply Alexa’s Natural Language To Your Challenges @AlexaDevs Sohan Maheshwar, Alexa Evangelist
- 2. 70s 80s 90s 00s Present Graphical User Interface (GUI) Character Mode Voice User Interface (VUI) Mobile Web
- 3. VOICE REPRESENTS THE NEXT MAJOR DISRUPTION IN COMPUTING
- 5. and growing every day
- 6. Building for Voice with Alexa
- 7. Alexa Skills Kit Request Audio Response Your Service Text to Speech Machine Learning Natural Language Understanding Speech Recognition Cards
- 9. Wake and Launch Start Launch Begin Resume Ask Tell Alexa, open Bangalore Guide wake word Invocation namelaunch
- 10. Utterances and Intents Alexa, open Bangalore Guide and recommend an attraction wake word utteranceInvocation namelaunch
- 11. Utterances and Intent Recommend an Attraction utterance AttractionIntent Intent Alexa, open Bangalore Guide
- 13. Intent and Slot Recommend an Attraction within four miles AttractionIntent slot {distance: “4”} slot value Alexa, open Bangalore Guide utterance Intent
- 14. Conversation
- 17. Multi-turn Dialogs Alexa, start outdoor guru Welcome to… Alexa, ask outdoor guru about hiking Where to? Goa Goa? Yes When .. leave? Next Friday Until when? The following Tuesday What will you like to do? I’ll be fishing Did I get all this right? yes I have two ideas for you… Invoking the skill Dialog support Intent handling
- 18. Multi-turn Dialogs Alexa, start outdoor guru Welcome to… Alexa, ask outdoor guru about hiking Where to? Goa Goa? Yes When .. leave? Next Friday Until when? The following Tuesday What will you like to do? I’ll be fishing Did I get all this right? yes I have two ideas for you… Slot elicitation Slot confirmation Intent confirmation
- 19. GRAPH UI VS. FRAME UI
- 20. Slots {animal} dog cat {size} tiny small medium large {fur} long short {temperament} playful lazy mean I’d like a that’s haired, and {animal} dog cat {size} tiny small large gigantic {fur} long short {temperament} playful lazy mean I’d like a with hair.
- 21. Dialog Management {size} {fur} {temperament} petMatchAPI () prompt prompt prompt dialog complete dialog in progress dialog directive: delegate or elicit slot with prompt
- 22. small mini ? little ? petite ? {size} tiny small medium large
- 23. Entity Resolution {size} synonyms tiny mini, petite, teacup small mini, little, lap, tiny medium average, typical large Huge, big, gigantic
- 24. Entity Resolution - Match "slots": { ”size": { "value": "little", "resolutions": { "resolutionsPerAuthority": [ { "status": { "code": "ER_SUCCESS_MATCH”}, "values": [{ "value": { "name": "small" } {size} tiny small medium large
- 25. Entity Resolution – Match Multiple Values "slots": { ”size": { "value": "mini", "resolutions": { "resolutionsPerAuthority": [ { "status": { "code": "ER_SUCCESS_MATCH"}, "values": [{ "value": { "name": "tiny” }, "value": { "name": "small” }, {size} tiny small medium large
- 26. Entity Resolution – No Match "slots": { ”size": { "value": "itty bitty", "resolutions": { "resolutionsPerAuthority": [ { "status": { "code": "ER_SUCCESS_NO_MATCH"} {size} tiny small medium large
- 27. What’s Your Core Functionality? Traffic Skill Example Give an estimated time of arrival from home to work Crawl
- 28. Analyze user feedback & optimize skill What’s Your Core Functionality? Traffic Skill Example Give an estimated time of arrival from home to work Crawl Expand Capabilities & Features Traffic Skill Example Include accidents, construction and closures on route Walk
- 29. Analyze user feedback & optimize skill Innovate for Customers What’s Your Core Functionality? Traffic Skill Example Give an estimated time of arrival from home to work Crawl Expand Capabilities & Features Traffic Skill Example Include accidents, construction and closures on route Walk Evolve over Time Traffic Skill Example Proactively alert user to delays and provide alternate routes Run
- 31. Thank you! @soganmageshwar | sohanm@amazon.com Sohan Maheshwar, Alexa Evangelist