This talk introduced ChatGPT and Bing Chat to non-native English speakers who still need to write English emails. This talk explained and demonstrated how to prompt to improve the communication quality in business emails.
AI as a [sales] career skill.workshop.pptxNigel Daly
This was a 5-hour workshop give to mostly sales professionals to help them understand how to use generative AI and become familiar with the skill of prompting
Using AI chatbots for deep learning and teaching with specific examples to en...Nigel Daly
This talk was given to Senior high School teachers in Taiwan to help them better understand (1) what AI chatbot technology like ChatGPT and Bing Chat is, and (2) how to use it to enhance their own teaching and also their students' learning. Also discussed was how to make prompts and several examples. The examples specifically focused on language learning since the school will soon become a bilingual school. AI technology use was also described in terms of Bloom's taxonomy of learning objectives and connected to ideas of deep learning as advocated by the movement "New Pedagogies for Deep Learning", which the school has become a part of.
How to monetize your passion - An example in the game industryVlad Micu
This document provides a summary of a presentation about how to monetize your passion in the game industry. The presentation includes the following key points:
1. Add value by volunteering your time and skills, writing about others to gain experience and connections, and being where others cannot to gain unique insights.
2. Embrace opportunities as they arise through hard work and building connections over time via the "snowball effect".
3. Define your unique value and find your niche to stand out from competitors. Promote your work and network aggressively to become indispensable.
4. Focus on quality over quantity and use the 20/80 rule to maximize returns on your investments of time and money. Continually improve
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This presentation with outline a collection of stories, examples and tricks that will offer the audience the solutions to some of the most recurring challenges game developers are confronted with in the areas of business and PR & Marketing.
Webinar-Building a Strong Brand For Your Organization -2017-03-07TechSoup
Do the words design and brand guidelines make your toes curl and teeth grind? Does design lingo make you think you need to hire a professional designer or go to design school? This free, 60-minute webinar will introduce you to the basic elements of design brand guidelines.
Join Gopika Prabhu from Elefint, a design studio that works with social impact organizations, to learn about the importance and value of branding your organization and identify core elements of your brand guidelines to help your nonprofit or library create a strong brand. Gopika also developed and designed TechSoup's free Design for Nondesigners 101 course.
Rakuten is a global company that operates various online services across 25 countries. It is hiring engineers and encourages applicants to be hackers who can make the world a better place. Rakuten will host a technology conference on October 25th in Tokyo and other cities to highlight speakers and sessions on engineering topics, as well as yoga and social events. Rakuten aims to empower people through technology and innovation.
Usability and Form Design - University of CalgaryJohn Hutchings
This document provides an overview of a course on Internet Marketing and Social Media that covers various topics related to user experience design. The course covers 10 steps to user experience including understanding the user, planning before designing, understanding goals, avoiding premature solutions, form following function, the importance of content, persuasive design, accessibility, and learning from failures. It also discusses specific topics like usability and form design in more depth providing guidance on best practices. Resources for further reading like books, websites, and Twitter accounts are recommended at the end.
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This was a 5-hour workshop give to mostly sales professionals to help them understand how to use generative AI and become familiar with the skill of prompting
Using AI chatbots for deep learning and teaching with specific examples to en...Nigel Daly
This talk was given to Senior high School teachers in Taiwan to help them better understand (1) what AI chatbot technology like ChatGPT and Bing Chat is, and (2) how to use it to enhance their own teaching and also their students' learning. Also discussed was how to make prompts and several examples. The examples specifically focused on language learning since the school will soon become a bilingual school. AI technology use was also described in terms of Bloom's taxonomy of learning objectives and connected to ideas of deep learning as advocated by the movement "New Pedagogies for Deep Learning", which the school has become a part of.
How to monetize your passion - An example in the game industryVlad Micu
This document provides a summary of a presentation about how to monetize your passion in the game industry. The presentation includes the following key points:
1. Add value by volunteering your time and skills, writing about others to gain experience and connections, and being where others cannot to gain unique insights.
2. Embrace opportunities as they arise through hard work and building connections over time via the "snowball effect".
3. Define your unique value and find your niche to stand out from competitors. Promote your work and network aggressively to become indispensable.
4. Focus on quality over quantity and use the 20/80 rule to maximize returns on your investments of time and money. Continually improve
20 Things Successful Game Developers Do Beyond Making GamesVlad Micu
This presentation with outline a collection of stories, examples and tricks that will offer the audience the solutions to some of the most recurring challenges game developers are confronted with in the areas of business and PR & Marketing.
Webinar-Building a Strong Brand For Your Organization -2017-03-07TechSoup
Do the words design and brand guidelines make your toes curl and teeth grind? Does design lingo make you think you need to hire a professional designer or go to design school? This free, 60-minute webinar will introduce you to the basic elements of design brand guidelines.
Join Gopika Prabhu from Elefint, a design studio that works with social impact organizations, to learn about the importance and value of branding your organization and identify core elements of your brand guidelines to help your nonprofit or library create a strong brand. Gopika also developed and designed TechSoup's free Design for Nondesigners 101 course.
Rakuten is a global company that operates various online services across 25 countries. It is hiring engineers and encourages applicants to be hackers who can make the world a better place. Rakuten will host a technology conference on October 25th in Tokyo and other cities to highlight speakers and sessions on engineering topics, as well as yoga and social events. Rakuten aims to empower people through technology and innovation.
Usability and Form Design - University of CalgaryJohn Hutchings
This document provides an overview of a course on Internet Marketing and Social Media that covers various topics related to user experience design. The course covers 10 steps to user experience including understanding the user, planning before designing, understanding goals, avoiding premature solutions, form following function, the importance of content, persuasive design, accessibility, and learning from failures. It also discusses specific topics like usability and form design in more depth providing guidance on best practices. Resources for further reading like books, websites, and Twitter accounts are recommended at the end.
How pair programming can strengthen teamsHugo Messer
This document discusses how pair programming can strengthen teams. It provides an overview of pair programming, highlighting benefits like higher code quality, more maintainable code, and increased job satisfaction. It also addresses potential challenges with pairing and provides tips for how to successfully implement pairing, including soliciting willing participants, coordinating schedules, and ensuring proper infrastructure.
I got access to BrainBox last night, and I’m stunned. It got me to cancel all of my other AI apps.
Just right of the bat, it saved me about $1,500 per month in other apps payments
This is a game changer
This document summarizes a webinar about how to get a job at Google or other top tech companies. The webinar was hosted by Gayle Laakmann McDowell, author and former Google engineer. She discussed tech company culture, what skills companies look for in candidates, how to research companies, common interview questions, and tips for standing out. The webinar provided advice on resumes, researching the industry, preparing for behavioral and estimation questions, and approaching product design and business questions in interviews.
This document provides an overview of UX design in Singapore. It begins with introductions and then defines UX design, noting it refers to how a product is used in the real world and that a positive experience meets both user and business goals. The document outlines UX design elements and processes. It then provides examples of how UX design can increase adoption rates, revenue, and help or delight users. Next, it analyzes local government sites and suggests improvements. Observations are shared on short-term thinking and the need for collaboration and customer focus. The document ends by asking for questions.
Are you ready to fire your current business website because it’s not performing the way you think it should? Or, maybe you just want to see if you can get more out of it (better return on investment). Even if you don’t have a website yet, this workshop is for you!
In this workshop for small business owners, we will cover important elements every website needs to be powerful. We will also discuss how to avoid the common pitfalls and how to correct them if you have fallen into them. There will be many examples and everyone should be able to leave with actionable items they can put to work right away!
The story of how Wingify was bootstrapped from ZERO to millions of dollars in annual revenue without raising of external funding. This is also a story of the genesis of Visual Website Optimizer as Wingify's flagship product and the world's easiest A/B testing tool.
Finding and Hiring Front-End Developers in 2017Vernon Kesner
The front-end development industry is plagued with hiring issues. Whether it be from not being able to find JavaScript talent, or developers not having the right "soft skills". This talk, geared for staffing firms and their recruiters, gives tips and insight into how you can find better talent, get them hired, and work with your technology managers and leads more efficiently.
Agile Development Overview (with a bit about builds)David Benjamin
I gave this presentation to our dev team when i started at Hannan IT back in October. Its a quick run through the Agile basics, with a bit of extra discussion on continuous integration.
I experimented here with scripting in two tangential sections in the hopes that it would avoid many more spontaneous tangents. It worked!
Jennifer Hansen struggled to adopt driving after passing her test, using it only a few times despite extensive lessons. She realized the importance of adoption after launching a new intranet. To ensure adoption, she created a fun persona called "Scotty the Robot" to promote the intranet. Scotty engaged with staff through emails, gifts, and a party prior to launch. These efforts led to widespread adoption, with 75% of staff accessing the intranet every couple days compared to less use of the previous system. Continued focus on keeping Scotty relevant maintains adoption of the new intranet tool.
Back to Basics: Getting the Content Essentials Rightdclsocialmedia
In this session we’ll consider what we might be neglecting in our rush to be exciting and trendy. We’ll explore the content essentials, and look at how an organization can manage and plan for them.
Webinar - Working with Tech Consultants - 2016-07-14TechSoup
If your nonprofit or library is planning any technology projects like redoing your website or installing new computers where you'll be working with tech consultants, third-party vendors, or even volunteers who will manage the project, watch our discussion on how to work best with them.
Get the gist of how to engage in a positive relationship with a tech consultant and, most importantly, fulfill the needs you set out to achieve in your tech project to begin with!
We cover:
-- Tips on developing a successful request for proposals (RFP)
-- Determining what should be included in your scope of work (SOW)
-- Understanding the lingo in any service level agreement (SLA)
-- Do you need that long-term maintenance contract?
-- Know what all of the above terms mean with a tech lingo cheat sheet!
Watch long-time tech consultant and former nonprofit accidental techie, Tim Forbes, VP of Products and Marketing for PICnet. creators of the online engagement platform, Soapbox Engage, who will share his best practices, define some key terms to help you communicate effectively with tech consultants, and offer tips to set you on a positive path toward completing your tech project effectively.
Learn why you should do internships, how to choose, and of course, how to get them!
This was originally presented on 2nd September 2016 during Friday Hacks #116 hosted by NUS Hackers.
Watch a video of the presentation here: https://engineers.sg/video/friday-hacks-116-internships-and-why-you-should-do-them-nus-hackers--1105
This document provides an overview of Jamie Yusuf's graphic and web design work from 2003-2016. It includes information about Jamie's experience and areas of expertise, as well as examples of projects completed for clients. The document consists of descriptions of logo and identity designs, websites, print materials, and eLearning modules created for organizations like the Australian Children's Education and Care Quality Authority, Royal Agricultural Society of NSW, and various other companies. Program skills and areas of specialization are also listed.
Noted industry expert, Bob Bly, shares valuable tips to help improve your email marketing. Gain a full understanding of strategies that increase click-through rates, conversions and revenues.
Topics Covered:
• The ‘Agora Model’ for making money with email marketing
• 4 steps to writing strong email messages
• Where to place links in your email for best results
• 16 great creative ideas for your next email campaign
Presenter: Bob Bly
Local Digital Marketing - More Than A Pin - AMA Cincinnati - October 2017Mike Corak
When marketers talk about Local Digital Marketing, conversations almost always focus on Local Search. Are our location pins visible in the maps channel? Is our information correct? How do our reviews look? These are important questions to answer, and have a huge impact on business, but the truth is, Local Digital Marketing encompasses so much more. As technology, marketing capabilities, and user needs scale, so does our ability to engage with audiences in locally relevant ways across all digital channels.
1. The document discusses the role of an engineer at a tech company, focusing on how engineers can lead both technical and business aspects.
2. It argues that tech-led businesses involve engineers finding customer needs, creating valuable products/services, providing them to customers, collecting feedback, and continuously improving.
3. The most important thing is for engineers to enjoy their work and find meaning in creating things that provide value both for customers and themselves.
The Strategy of Attracting and Hiring Software Developers | Stuart Trautenber...UCICove
About UCI Applied Innovation:
UCI Applied Innovation is a dynamic, innovative central platform for the UCI campus, entrepreneurs, inventors, the business community and investors to collaborate and move UCI research from lab to market.
About the Cove @ UCI:
To accelerate collaboration by better connecting innovation partners in Orange County, UCI Applied Innovation created the Cove, a physical, state-of-the-art hub for entrepreneurs to gather and navigate the resources available both on and off campus. The Cove is headquarters for UCI Applied Innovation, as well as houses several ecosystem partners including incubators, accelerators, angel investors, venture capitalists, mentors and legal experts.
Follow us on social media:
Facebook: @UCICove
Twitter: @UCICove
Instagram: @UCICove
LinkedIn: @UCIAppliedInnovation
For more information:
cove@uci.edu
http://innovation.uci.edu/
Taurus Zodiac Sign: Unveiling the Traits, Dates, and Horoscope Insights of th...my Pandit
Dive into the steadfast world of the Taurus Zodiac Sign. Discover the grounded, stable, and logical nature of Taurus individuals, and explore their key personality traits, important dates, and horoscope insights. Learn how the determination and patience of the Taurus sign make them the rock-steady achievers and anchors of the zodiac.
[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This presentation is a curated compilation of PowerPoint diagrams and templates designed to illustrate 20 different digital transformation frameworks and models. These frameworks are based on recent industry trends and best practices, ensuring that the content remains relevant and up-to-date.
Key highlights include Microsoft's Digital Transformation Framework, which focuses on driving innovation and efficiency, and McKinsey's Ten Guiding Principles, which provide strategic insights for successful digital transformation. Additionally, Forrester's framework emphasizes enhancing customer experiences and modernizing IT infrastructure, while IDC's MaturityScape helps assess and develop organizational digital maturity. MIT's framework explores cutting-edge strategies for achieving digital success.
These materials are perfect for enhancing your business or classroom presentations, offering visual aids to supplement your insights. Please note that while comprehensive, these slides are intended as supplementary resources and may not be complete for standalone instructional purposes.
Frameworks/Models included:
Microsoft’s Digital Transformation Framework
McKinsey’s Ten Guiding Principles of Digital Transformation
Forrester’s Digital Transformation Framework
IDC’s Digital Transformation MaturityScape
MIT’s Digital Transformation Framework
Gartner’s Digital Transformation Framework
Accenture’s Digital Strategy & Enterprise Frameworks
Deloitte’s Digital Industrial Transformation Framework
Capgemini’s Digital Transformation Framework
PwC’s Digital Transformation Framework
Cisco’s Digital Transformation Framework
Cognizant’s Digital Transformation Framework
DXC Technology’s Digital Transformation Framework
The BCG Strategy Palette
McKinsey’s Digital Transformation Framework
Digital Transformation Compass
Four Levels of Digital Maturity
Design Thinking Framework
Business Model Canvas
Customer Journey Map
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This document discusses how pair programming can strengthen teams. It provides an overview of pair programming, highlighting benefits like higher code quality, more maintainable code, and increased job satisfaction. It also addresses potential challenges with pairing and provides tips for how to successfully implement pairing, including soliciting willing participants, coordinating schedules, and ensuring proper infrastructure.
I got access to BrainBox last night, and I’m stunned. It got me to cancel all of my other AI apps.
Just right of the bat, it saved me about $1,500 per month in other apps payments
This is a game changer
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This document provides an overview of UX design in Singapore. It begins with introductions and then defines UX design, noting it refers to how a product is used in the real world and that a positive experience meets both user and business goals. The document outlines UX design elements and processes. It then provides examples of how UX design can increase adoption rates, revenue, and help or delight users. Next, it analyzes local government sites and suggests improvements. Observations are shared on short-term thinking and the need for collaboration and customer focus. The document ends by asking for questions.
Are you ready to fire your current business website because it’s not performing the way you think it should? Or, maybe you just want to see if you can get more out of it (better return on investment). Even if you don’t have a website yet, this workshop is for you!
In this workshop for small business owners, we will cover important elements every website needs to be powerful. We will also discuss how to avoid the common pitfalls and how to correct them if you have fallen into them. There will be many examples and everyone should be able to leave with actionable items they can put to work right away!
The story of how Wingify was bootstrapped from ZERO to millions of dollars in annual revenue without raising of external funding. This is also a story of the genesis of Visual Website Optimizer as Wingify's flagship product and the world's easiest A/B testing tool.
Finding and Hiring Front-End Developers in 2017Vernon Kesner
The front-end development industry is plagued with hiring issues. Whether it be from not being able to find JavaScript talent, or developers not having the right "soft skills". This talk, geared for staffing firms and their recruiters, gives tips and insight into how you can find better talent, get them hired, and work with your technology managers and leads more efficiently.
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I gave this presentation to our dev team when i started at Hannan IT back in October. Its a quick run through the Agile basics, with a bit of extra discussion on continuous integration.
I experimented here with scripting in two tangential sections in the hopes that it would avoid many more spontaneous tangents. It worked!
Jennifer Hansen struggled to adopt driving after passing her test, using it only a few times despite extensive lessons. She realized the importance of adoption after launching a new intranet. To ensure adoption, she created a fun persona called "Scotty the Robot" to promote the intranet. Scotty engaged with staff through emails, gifts, and a party prior to launch. These efforts led to widespread adoption, with 75% of staff accessing the intranet every couple days compared to less use of the previous system. Continued focus on keeping Scotty relevant maintains adoption of the new intranet tool.
Back to Basics: Getting the Content Essentials Rightdclsocialmedia
In this session we’ll consider what we might be neglecting in our rush to be exciting and trendy. We’ll explore the content essentials, and look at how an organization can manage and plan for them.
Webinar - Working with Tech Consultants - 2016-07-14TechSoup
If your nonprofit or library is planning any technology projects like redoing your website or installing new computers where you'll be working with tech consultants, third-party vendors, or even volunteers who will manage the project, watch our discussion on how to work best with them.
Get the gist of how to engage in a positive relationship with a tech consultant and, most importantly, fulfill the needs you set out to achieve in your tech project to begin with!
We cover:
-- Tips on developing a successful request for proposals (RFP)
-- Determining what should be included in your scope of work (SOW)
-- Understanding the lingo in any service level agreement (SLA)
-- Do you need that long-term maintenance contract?
-- Know what all of the above terms mean with a tech lingo cheat sheet!
Watch long-time tech consultant and former nonprofit accidental techie, Tim Forbes, VP of Products and Marketing for PICnet. creators of the online engagement platform, Soapbox Engage, who will share his best practices, define some key terms to help you communicate effectively with tech consultants, and offer tips to set you on a positive path toward completing your tech project effectively.
Learn why you should do internships, how to choose, and of course, how to get them!
This was originally presented on 2nd September 2016 during Friday Hacks #116 hosted by NUS Hackers.
Watch a video of the presentation here: https://engineers.sg/video/friday-hacks-116-internships-and-why-you-should-do-them-nus-hackers--1105
This document provides an overview of Jamie Yusuf's graphic and web design work from 2003-2016. It includes information about Jamie's experience and areas of expertise, as well as examples of projects completed for clients. The document consists of descriptions of logo and identity designs, websites, print materials, and eLearning modules created for organizations like the Australian Children's Education and Care Quality Authority, Royal Agricultural Society of NSW, and various other companies. Program skills and areas of specialization are also listed.
Noted industry expert, Bob Bly, shares valuable tips to help improve your email marketing. Gain a full understanding of strategies that increase click-through rates, conversions and revenues.
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• The ‘Agora Model’ for making money with email marketing
• 4 steps to writing strong email messages
• Where to place links in your email for best results
• 16 great creative ideas for your next email campaign
Presenter: Bob Bly
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When marketers talk about Local Digital Marketing, conversations almost always focus on Local Search. Are our location pins visible in the maps channel? Is our information correct? How do our reviews look? These are important questions to answer, and have a huge impact on business, but the truth is, Local Digital Marketing encompasses so much more. As technology, marketing capabilities, and user needs scale, so does our ability to engage with audiences in locally relevant ways across all digital channels.
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About UCI Applied Innovation:
UCI Applied Innovation is a dynamic, innovative central platform for the UCI campus, entrepreneurs, inventors, the business community and investors to collaborate and move UCI research from lab to market.
About the Cove @ UCI:
To accelerate collaboration by better connecting innovation partners in Orange County, UCI Applied Innovation created the Cove, a physical, state-of-the-art hub for entrepreneurs to gather and navigate the resources available both on and off campus. The Cove is headquarters for UCI Applied Innovation, as well as houses several ecosystem partners including incubators, accelerators, angel investors, venture capitalists, mentors and legal experts.
Follow us on social media:
Facebook: @UCICove
Twitter: @UCICove
Instagram: @UCICove
LinkedIn: @UCIAppliedInnovation
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cove@uci.edu
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[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This presentation is a curated compilation of PowerPoint diagrams and templates designed to illustrate 20 different digital transformation frameworks and models. These frameworks are based on recent industry trends and best practices, ensuring that the content remains relevant and up-to-date.
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Forrester’s Digital Transformation Framework
IDC’s Digital Transformation MaturityScape
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https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
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To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations
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1. AI chatbots for
more productive
and professional
English
Communication
A TAITRA Tech Talk
By Nigel P. Daly, PhD
2. Contents
Introduction
• Problem: Costs of English for productivity and professionalism
• Solution: AI chatbots
• What is ChatGPT and Generative AI?
• How does it work? New skill = prompting
• Who is it for? When to use it? Why use it?
Use Case: Email
• Replying, researching and revising
• Composing
AI Limitations
Conclusions
Q&A
3. Problem 50% of our emails are misinterpreted
64% of people send/receive emails that
cause unintended anger or confusion
PROFESSIONAL COMMUNICATION
Digital Body Language by Erica Dhawan (2021). https://www.ebooks.com/en-
us/book/210103404/digital-body-language/erica-dhawan/
2.24 hrs/day on email
Most time-consuming work activity!
PRODUCTIVITY
McKinsey Classics: Time management is an organizational problem
(2012). https://www.mckinsey.com/~/media/McKinsey/Email/Classics/2019/2019-9-
classic.html
4. Problem – email (product enquiry … )
Enquiry about [XYZ] bicycle model and Tai-wyn booth visit at Taipei Cycle exhibition
Dear Sir/Madam,
I am writing to enquire about your higher end bicycle model called [XYZ]. My name is Miko
Yamazaki and I am the Procurement Manager at Yokomoto, the largest Japanese bicycle retailer
with 20 locations across Japan. We are committed to providing our customers with the highest
quality products and are interested in learning more about [XYZ] before considering adding it to
our product range.
I understand that Tai-wyn will be exhibiting at the upcoming Taipei Cycle exhibition at the end of
March. As a result, I am planning to visit your booth to learn more about [XYZ] and other products
that Tai-wyn has to offer.
Before my visit, I would like to request some information about the design and
manufacturing of [XYZ].
Specifically, I would like to know about any unique aspects of the design and manufacturing
process that set it apart from other bicycles in the same category.
Additionally, could you kindly inform me where [XYZ] is manufactured? We are especially
concerned about the quality of products made in China, so it would be helpful to know if
[XYZ] is produced elsewhere.
At Yokomoto, we place a high value on building strong relationships with our suppliers. We
believe that transparency and open communication are key to maintaining successful business
partnerships. As such, any information you can provide about [XYZ] would be greatly appreciated.
Thank you for your time and attention to this matter. I look forward to hearing back from you soon.
Best regards,
Miko Yamazaki
Procurement Manager Yokomoto
1. Read (3 mins)
2. Understand (2 mins)
3. Reply (7 mins)
4. Check English (2-4 mins)
5. Hope for the best & Send
out
Total:
15+ mins
5. Quick reply
Enquiry about [XYZ] bicycle model and Tai-wyn booth visit at Taipei Cycle
exhibition
Dear Sir/Madam,
I am writing to enquire about your higher end bicycle model
called [XYZ]. My name is Miko Yamazaki and I am the Procurement Manager at
Yokomoto, the largest Japanese bicycle retailer with 20 locations across Japan.
We are committed to providing our customers with the highest quality
products and are interested in learning more about [XYZ] before considering
adding it to our product range.
I understand that Tai-wyn will be exhibiting at the upcoming
Taipei Cycle exhibition at the end of March. As a result, I am planning to visit
your booth to learn more about [XYZ] and other products that Tai-wyn has to
offer.
Before my visit, I would like to request some information
about the design and manufacturing of [XYZ].
Specifically, I would like to know about any unique aspects of
the design and manufacturing process that set it apart from other bicycles in
the same category.
Additionally, could you kindly inform me where [XYZ] is
manufactured? We are especially concerned about the quality of products
made in China, so it would be helpful to know if [XYZ] is produced elsewhere.
At Yokomoto, we place a high value on building strong
relationships with our suppliers. We believe that transparency and open
communication are key to maintaining successful business partnerships. As
such, any information you can provide about [XYZ] would be greatly
appreciated.
Thank you for your time and attention to this matter. I look
forward to hearing back from you soon.
Best regards,
Miko Yamazaki
Procurement Manager Yokomoto
6. Solution – ChatGPT Writer (Chrome extension)
4. Press “Generate Email” (20 secs)
5. Read to check: (30 secs)
6. Copy-paste-send (10 secs)
1. Read (2 mins)
2. Understand (2 mins)
Copy-and-paste
3. Write Prompt: (2 mins)
“Reply to Miko and tell her to visit our
product page at www.tai-wyn.com to
learn more about our products and
reassure her that out products are all
made in Taiwan.”
Total:
7 mins
7. What are AI chatbots?
• Neural nets and probabilities
• Brain: 86 billion neurons, 100 trillion connections
• ChatGPT: LLM = 175 B parameters/tokens
• What is the probability of the next word …?
• Sources: Wikipedia, Academic journals, New
York Times, Github, …
8. Applications
Business writing:
• Email
• Speeches
• Reports
• Social media posts
• Press releases
• Articles
• Research
• Advice
Fun:
Stories
Poems
Rap songs
Fairy tales
9. How to use AI chatbots: Prompt engineering
Google search
• key word search = nouns
“Thai restaurants nearby”
AI Chat
• command / prompt = verbs
“Reply to Miko and tell her to visit our product
page at www.tai-wyn.com to learn more about our
products and reassure her that out products are all
made in Taiwan.”
… write, revise, calculate, summarize, criticize,
research, find, cite, mimic style …
AI chatbots = “chatty” personal assistant ≠ Google search
Tips for prompts:
Clear, specific, context, openness, creativity,
simple language, grammar and spelling
10. 2 available chatbots … for now
ChatGPT
• GPT3 LLM – fixed data to 2021
• Available to all and Free for now
• [ChatGPT plus (GPT4) $$ since mid March]
• No limits on queries, but often need to wait
• 4000 token input/output (about 3000 words)
• No settings (more like BC "creative", but more
creative)
• Many errors!
• Most training on English data, so strong for
English
Bing Chat
• GPT4 LLM – data till now
• On more platforms, need to join waitlist
• Prompt limit: 50/day
• 2000 token input/output
• 3 modes: precise, balanced, creative
• More resources to fact-check … fewer errors
• Supports many non-English languages
11. Microsoft Office … “Copilot”
Last week announcement
March 16, 2023
Office 365 will include Copilot AT
tool (like GPT):
• Outlook
• Teams
• Word
• PowerPoint
• Excel
No confirmed release date yet
12. Replying to emails
• EG1 research personalize email
• EG2 change tone more friendly, formal
and polite
USE CASES:
Research, replying, revising, creating EMAILS
Composing emails
• EG1 5w prompt
• EG2 Chinese
Let's revisit the
reply to Miko’s
enquiry …
13. Replying to emails
• EG1 research personalize email
• EG2 change tone more friendly, formal and polite
14. Emails – replying
• Fast, but … how was the original reply to Miko??
• English is perfect, but …
• Not personalized (need some
research!)
• Not friendly, polite or
formal enough for Japanese
business people
Dear Miko,
Thank you for your interest in our products. We invite you to
visit our product page at www.tai-wyn.com to learn more
about our offerings. Rest assured that all of our products are
made in Taiwan, where we uphold high manufacturing
standards to ensure the quality and reliability of our bicycles.
We appreciate your commitment to providing your customers
with the best products and look forward to meeting you at the
Taipei Cycle exhibition to discuss how we can work together.
Best regards,
Tai-wyn Team
15. Emails – replying research (Bing Chat)
Prompt 1: Tell me about trek store
roppongi
Prompt 2: Act As a market analyst and tell me about
trek store roppongi marketing, branding, products and
target audience
16. Emails – replying research (Bing Chat)
Prompt 1: Tell me about
trek store roppongi
Bing Chat “creative” response:
Trek store roppongi is a **Trek direct store**
based at **Tokyo, Roppongi**. It sells
**Trek's best in class Road bike, Mountain
bike and City bike**³. The store is located
at **Roppongi Keyaki-zakastreet ground
level, Roppongi Hills6-15-1 Roppongi,
Minato-ku, Tokyo 106-0032**²³. The store
is open from **11:00 to 21:00** on
weekdays and Saturdays, and from **11:00
to 20:00** on Sundays². The phone number
of the store is **03-6303-1009**¹.
Source: Conversation with Bing, 3/12/2023
(1) Roppongi | Trek Bicycle Store | Trek direct store. Road bike
and City bike. https://www.trekstore.jp/english/roppongi
Accessed 3/12/2023.
(2) TREK Bicycle 六本木ヒルズ(直営店)| 東京都港区ロード
・クロスバイク自転車.
https://www.trekstore.jp/shop/roppongi Accessed
3/12/2023.
(3) . https://bing.com/search?q=trek+store+roppongi Accessed
3/12/2023.
(4) TREK Bicycle Roppongi Hills(直営店)| Trek direct store.
Road bike and City bike.
https://www.trekstore.jp/shop/english Accessed 3/12/2023
Prompt 2: Act As a market analyst and tell me about trek
store roppongi marketing, branding and products and
target audience
Bing Chat “creative” response:
Hello, this is Bing. I'm not a market analyst, but I can try to give you some information about Trek Store
Roppongi based on web searches.
Trek Store Roppongi is a direct store of Trek Bicycle, a leading global manufacturer of bicycles and
cycling products². It is located at Roppongi Keyaki-zakastreet ground level, Roppongi Hills6-15-1
Roppongi, Minato-ku, Tokyo 106-0032³⁴. It sells Trek's best in class road bike, mountain bike and
city bike²³, as well as accessories, apparel and parts. It also offers repair and overhaul services for
bikes purchased from other stores or brands².
According to its website², Trek Store Roppongi's marketing and branding strategy is to provide
customers with "the best cycling experience" by offering high-quality products, professional advice
and friendly service. It also organizes events such as group rides, workshops and seminars to
promote cycling culture and community. It claims to be "the most advanced bicycle store in Japan"
that can meet the needs of any cyclist.
Trek Store Roppongi's target audience is likely to be people who are interested in cycling as a sport,
hobby or lifestyle. They may be looking for premium bikes that offer performance, comfort and
durability. They may also value the expertise and support of the staff who can help them choose
the right bike for their goals and preferences. They may be willing to pay more for quality products
and services that enhance their cycling experience.
I hope this helps you understand more about Trek Store Roppongi.😊
Source: Conversation with Bing, 3/12/2023
(1) TREK Bicycle 六本木ヒルズ(直営店)| 東京都港区ロード・クロスバイク自転車. https://www.trekstore.jp/shop/roppongi Accessed 3/12/2023.
(2) Roppongi | Trek Bicycle Store | Trek direct store. Road bike and City bike. https://www.trekstore.jp/english/roppongi Accessed 3/12/2023.
(3) TREK Bicycle Roppongi Hills(直営店)| Trek direct store. Road bike and City bike. https://www.trekstore.jp/shop/english Accessed 3/12/2023.
(4) . https://bing.com/search?q=trek+store+roppongi Accessed 3/12/2023.
17. Email replying – personalizing and making
it more polite and formal
Prompt:
Now, reply to the email by Ms Yamazaki. Be very
friendly and use polite as formal language
appropriate for Japanese businesspeople. Answer
her question about a unique aspect of our Trek
bike [XYZ] that it has our patented IsoSpeed
decoupler, which is a pivot point that separates
the seat tube from the top tube/seatstay
junction, allowing the seat tube to flex
independently of the rest of the frame. This
means the bike can absorb more bumps and
vibrations, resulting in a smoother ride. She can
find more information about the product in the
attached information booklet. Also reassure her
that our products are all made in Taiwan
Polite and formal tone
Add product USP detail to
personalize reply
Attach more information
Reassure her products are
manufactured in Taiwan
18. Email replying – personalizing and making
it more polite and formal
19. More professional reply
Dear Ms. Yamazaki,
Thank you for your email and your interest in our high-end bicycle model, [XYZ]. It is a
pleasure to hear from you and we appreciate your considering our product for your range.
We would be delighted to welcome you to our booth at the upcoming Taipei Cycle
exhibition and provide you with information about our product range, including [XYZ]. As
you have requested, please find attached a comprehensive information booklet that
contains details about the design and manufacturing process of our bicycle models.
Regarding your question about unique aspects of the design and manufacturing process,
we are proud to say that [XYZ] features our patented IsoSpeed decoupler technology. This
pivot point separates the seat tube from the top tube/seatstay junction, allowing the seat
tube to flex independently of the rest of the frame. This results in a smoother ride, with
the bike able to absorb more bumps and vibrations. We believe this technology sets our
product apart from other bicycles in the same category.
Furthermore, we want to assure you that all our products are made in Taiwan. We
adhere to strict quality standards in all aspects of our production, ensuring that our
customers receive the highest quality products.
At Trek, you value building strong relationships with your suppliers, and we are
committed to transparency and open communication. We are happy to provide you with
any further information you may require and welcome any questions you may have. We
hope that we can build a successful business partnership with Yokomoto in the near
future.
Thank you for considering our product, and we look forward to hearing from you soon.
Best regards,
Tai-wyn
21. Email composing – prompting is key
5W Prompt strategy:
You will write an email of enquiry to a Taiwanese company bicycle
manufacturer called Tai-wyn. Imagine you are Miko Yamazaki, the
procurement manager at the largest Japanese bicycle retailer called
Yokomoto. It has 20 locations across Japan. You plan to visit Tai-wyn's
booth as the international exhibition Taipei Cycle that will be held very
soon, at the end of March. Before visiting the booth, you want to know
more about the higher end model called [XYZ]. You specifically want to
know about any unique aspects of its design and manufacturing, and
also where it is manufactured. You are concerned about products made
in China. Your company Yokomoto is especially concerned about quality
of its higher end bicycles. Make the email very detailed and extremely
polite and formal in typical Japanese business style.
What – Write enquiry email to X
about product XYZ
Who – Miko Yamazaki, Yokomoto
Where – Taipei Cycle, visit booth
When – soon, end of March
Why – enquire about 1. product
XYZ design and 2. manufacturing
because company cares about
products
How – detailed, polite, formal
How did I compose the original enquiry email …?
23. Email composing
What – Write enquiry email to X about
product XYZ
Who – Miko Yamazaki, Yokomoto
Where – Taipei Cycle, visit booth
When – soon, end of March
Why – enquire about 1. product XYZ
design and 2. manufacturing because
company cares about products
How – detailed, polite, formal
Enquiry about [XYZ] bicycle model and Tai-wyn booth visit at Taipei Cycle exhibition
Dear Sir/Madam,
I am writing to enquire about your higher end bicycle model called [XYZ]. My name is
Miko Yamazaki and I am the Procurement Manager at Yokomoto, the largest
Japanese bicycle retailer with 20 locations across Japan. We are committed to
providing our customers with the highest quality products and are interested in
learning more about [XYZ] before considering adding it to our product range.
I understand that Tai-wyn will be exhibiting at the upcoming Taipei Cycle exhibition at
the end of March. As a result, I am planning to visit your booth to learn more about
[XYZ] and other products that Tai-wyn has to offer.
Before my visit, I would like to request some information about the design and
manufacturing of [XYZ].
Specifically, I would like to know about any unique aspects of the design and
manufacturing process that set it apart from other bicycles in the same
category.
Additionally, could you kindly inform me where [XYZ] is manufactured? We are
especially concerned about the quality of products made in China, so it would be
helpful to know if [XYZ] is produced elsewhere.
At Yokomoto, we place a high value on building strong relationships with our
suppliers. We believe that transparency and open communication are key to
maintaining successful business partnerships. As such, any information you can
provide about [XYZ] would be greatly appreciated.
Thank you for your time and attention to this matter. I look forward to hearing back
from you soon.
Best regards,
Miko Yamazaki
Procurement Manager Yokomoto
26. Limitations
• Excellent English, not always factual
• It is a language creator
• Language creation more important than
facticity – it makes a lot of mistakes
ALSO …
Security …
Data stored on
servers …
27. Conclusion
MIT research: Use of ChatGPT…
• 37% increase in productivity
(= 37% less time to get work done)
• 19.8% improvement in work quality
• Significantly reduced difference in
ability between beginner and
intermediate workers
28. Further reading
• Taipei Times
https://www.taipeitimes.com/News/editorials/archives/2023/0
2/18/2003794566
• Commercial Times • The New Lens
https://www.thenewslens.com/article/181670
https://view.ctee.com.tw/technology/48662.html
29. Conclusion
AI chatbots can improve English writing productivity
and professionalism
Future workflows
• Outsource repetitive to AI, focus on human touch,
creativity, problem solving, communication
AI + HI = ROI
Employee ROI
• more time on making communication more human
(tone, service)
Company ROI
• maybe more productivity … but definitely more
professional communication
[AI + HI = ROI: https://www.linkedin.com/posts/alexcattoni_artificial-intelligence-human-intelligence-
activity-7021604421176315904-moZs/?originalSubdomain=at]
30.
31.
32. Solution – ChatGPT Writer
Dear Miko,
Thank you for your interest in our products. We invite you to visit our
product page at www.tai-wyn.com to learn more about our offerings.
Rest assured that all of our products are made in Taiwan, where we
uphold high manufacturing standards to ensure the quality and
reliability of our bicycles.
We appreciate your commitment to providing your customers with
the best products and look forward to meeting you at the Taipei
Cycle exhibition to discuss how we can work together.
Best regards,
Tai-wyn Team
Prompt:
Reply to Miko and tell her to visit our product page at
www.tai-wyn.com to learn more about our products and
reassure her that out products are all made in Taiwan.
33. Solution - ChatGPT
Dear Miko Yamazaki,
Thank you for your email and your interest in our products. We are glad
to hear that you are considering adding our higher end bicycle model,
[XYZ], to your product range.
To learn more about our products, we invite you to visit our product
page at www.tai-wyn.com. You will find detailed information about [XYZ]
and our other products. Rest assured, all of our products are made in
Taiwan.
We will be exhibiting at the upcoming Taipei Cycle exhibition at the end
of March and we look forward to meeting you there. If you have any
further questions, please feel free to contact us. We are always happy
to help.
Thank you for considering Tai-wyn as a potential supplier. We believe in
building strong relationships with our partners and look forward to the
opportunity to work with you.
Best regards,
[Your Name]
Prompt:
Reply to Miko and tell her to visit our product page at
www.tai-wyn.com to learn more about our products and
reassure her that out products are all made in Taiwan.
34. Emails – replying
• Fast, but … how was the original reply
to Miko??
Chrome plugin
• English is perfect, but …
• Not personalized (need
some research!)
• Not friendly, polite or
formal enough for Japanese
business people
Dear Miko,
Thank you for your interest in our products. We invite you to
visit our product page at www.tai-wyn.com to learn more
about our offerings. Rest assured that all of our products are
made in Taiwan, where we uphold high manufacturing
standards to ensure the quality and reliability of our bicycles.
We appreciate your commitment to providing your customers
with the best products and look forward to meeting you at the
Taipei Cycle exhibition to discuss how we can work together.
Best regards,
Tai-wyn Team
Editor's Notes
Source: Conversation with Bing, 3/21/2023(1) Introducing Microsoft 365 Copilot: your copilot for work. https://news.microsoft.com/2023/03/16/introducing-microsoft-365-copilot-your-copilot-for-work/ Accessed 3/21/2023.
(2) Introducing Microsoft 365 Copilot: your copilot for work. https://news.microsoft.com/2023/03/16/introducing-microsoft-365-copilot-your-copilot-for-work/ Accessed 3/21/2023.
(3) Microsoft 365 Copilot - Wikipedia. https://en.wikipedia.org/wiki/Microsoft_365_Copilot Accessed 3/21/2023.
(4) Introducing Microsoft 365 Copilot | Microsoft 365 Blog. https://www.microsoft.com/en-us/microsoft-365/blog/2023/03/16/introducing-microsoft-365-copilot-a-whole-new-way-to-work/ Accessed 3/21/2023.
(5) Microsoft 365 Copilot release date: When will Copilot be available?. https://www.pcguide.com/apps/microsoft-365-copilot-release-date/ Accessed 3/21/2023.
(6) Microsoft 365 Copilot Launched | Practical365. https://practical365.com/microsoft-365-copilot-launches/ Accessed 3/21/2023.