1. October 4, 2016
To whom it concerns:
This is my personal recommendation letter for Karess Scott-Williams.
Karess has worked under my supervision and I have found her to be committed and
dependable. She is also mature and honest.
Karess is creative and resourceful. She brings issues to the forefront and works collaboratively
to implement solutions. Her attention to detail is impressive and willingness to learn is simply
extraordinary. Karess is capable of achieving any goal that she sets her mind to. I am confident
in her ability to de-escalate situations and provide a legendary customer service experience.
Karess is competent and has built a positive rapport with co-workers. She has handled her
responsibilities and willingly picks up more for the greater good of the team. Karess will excel in
any industry that she chooses.
I am happy to provide further information, if required.
Sincerely,
Bridgette Perkins
Customer Contact Center, Team Leader