We all know that the world changes rapidly, with new things becoming completely obsolete in a few short years, new methods being discovered, new competitors entering many markets. To succeed, teams and organisations need to be able to respond to and benefit from all these changes. Agility is all about change: from the fourth point of the Agile manifesto “responding to change over following a plan” to the final principle requiring regular retrospectives where the team changes their process. And we meet at Agile:MK out of a desire to change and improve ourselves and our working lives.
Change is both constant and necessary for survival and growth, both personally and for our companies. And yet we also all know that change can be agonisingly slow when we’re trying to introduce it. Change can be scary and unwelcome when it’s inflicted on us, even if we agree with the need.
At the November Agile:MK meetup we discussed this paradox, try see if we can understand why change is hard, and what we might do to make it easier. We hope to share practical experiences, approaches and practices and explore how to lead change successfully.
4. Agile:MK, November 20, 2017
Six Questions for today...
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Why change?Q1: Which factorsQ4:
influence success?
What makes changeQ5:
stick?
When can changeQ6:
happen?
What do we wantQ3:
change to be?
How do we react toQ2:
change?
7. Agile:MK, November 20, 2017
2003
BlackBerry smartphone launched. It attracts people who want email as well as a phone on a
mobile device, and its secure network is favoured by companies and governments. RIM
shares quadruple during the year to nearly $15.
October 2007
BlackBerry counts more than 10m subscribers, just months after Apple launches its
iPhone. A month later, Google joins major wireless carriers and handset makers HTC and
Samsung in announcing Android, an open-source operating system for smartphones.
June 2008
RIM shares hit an all-time high of $144.56, before the global stock market meltdown.
February 2009
RIM subscribers top 50m, and the company announces an expansion with thousands of
new jobs.
April 2010
Apple launches the iPad.
It’s 2010 and it’s all good
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8. Agile:MK, November 20, 2017
July 2011
The number of iPhone users surpasses those of BlackBerry in the US market. Shares fall
and the company announces it will cut 2,000 jobs
October 2011
BlackBerry users in Europe, the Middle East, Africa, India and South America are hit by a
service outage lasting several days, and shares sink below $25.
November 2011
More than half the smartphones sold worldwide in the third quarter are Android-powered,
some 60.5m units, while BlackBerry sinks to an 11pc market share on sales of 12.7m units.
January 2012
With RIM's share price now below $16 and the company clearly struggling, founders Jim
Balsillie and Mike Lazaridis resign as co-CEOs.
August 2012
BlackBerry announces it is studying "strategic alternatives", including the possibility of
selling off the firm.
February 2017
BlackBerry marketshare drops below 0.0%.
But then...
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9. Agile:MK, November 20, 2017
Let’s go back to 2010...
“If we want to
survive, we must
change right now!”
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https://goo.gl/SJE25a
12. Agile:MK, November 20, 2017
What is change driven by? What are changes affecting?
Ways of Working
Processes
Culture
Technology
People
Environment
Market
Regulation
Pace
Economy
Politics
Competition
???
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16. Agile:MK, November 20, 2017
What do we want change to be?
Painless
Sticky
Exciting
Effective
Driven top down
& bottom up
Fast?
Successful
Inclusive
Rewarding
???
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Transformational?
20. Agile:MK, November 20, 2017
What makes change stick?
Happiness
Results
Sustained
commitment?
Appreciating that
change is constant
Opportunities
created
Antifragility
Persistence/tenacity
???
Believers/
Advocates
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22. Agile:MK, November 20, 2017
What do we need for change to happen?
Seeing & Accepting
reality
Open minds
Sponsorship
Understanding ‘Why’
Ownership
Riding on the
same bus
???
Support
Burning
platform?
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Time
Feedback loops
23. Agile:MK, November 20, 2017
Pulling it all together
(Or how not to become another Blackberry. Or Kodak. Or Blockbuster. Or Nokia. Or…)
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