The document discusses Agile development in offshore contexts. It notes that only 4 of the author's 12 years of projects were truly Agile, with teams in Japan, the US, and Vietnam. It describes a case study where the author implemented Scrum for a CI team in Vietnam to refactor code to be safer and more secure. Through retrospectives, the team was able to clearly show the limits of the existing system and get approval to rebuild it, representing a major step for the team's mission. The document advocates that both the "left-wing" people aspects and "right-wing" technical practices of Agile are needed to achieve the overall goals of business value, customer satisfaction, and market creation.

1. Agile in Offshore development
28/09/2016
kura@Hanoi

2. work history
- Start up 2002~2004
- NEXT Co.,Ltd. 2004~present
- Altplus Vietnam 2016~present
Award
- Appirio Cloud Pioneer 2013
Hiroshi KURABAYASHI
born on 18/09/1976
from Tokyo

3. only 4projects/teams
were Agile in real meaning
for my 12years
in Next Co.,Ltd.
NEXT(JP), Outsource(US), Cloud
and Vietnam Offshore(VN)

4. Corporate Informations
Company Name
Representative
History
Capital
Stock Issued
Consolidated Number of
Employees
Major Shareholders
Major Subsidiaries
()stake
NEXT Co.,Ltd. (TSE 1st section: 2120)
Takashi Inoue, President and CEO
March 12, 1997
October 31, 2006
March 12, 2010
Established (Fiscal year ending March 31)
Listed in Tokyo Stock Exchange, Mother’s Section
Listed on TSE 1st Section
3,999 million yen
118,789,100 (including 73,636 shares of treasury stock)
1,057 persons (including 165 temporary employees, 160 overseas)
NEXT directors, Rakuten, Inc.(20%)
Renters Co.(100%), fiscal year ends March 31
Trivet Search, S.L.(100%), fiscal year ends December 31
Lifull Marketing Partners(60%), fiscal year ends March 31
As of end of June 2016

5. 1997
( )
2001.3 2002.3 2003.3 2004.3 2005.3 2006.3 2007.3 2008.3 2009.3 2010.3 2011.3 2012.3 2013.3 2014.3 2015.3 2016.3 2017.3
HOME’S service
launched
NEXT founded
Capital
alliance with
Rakuten, Inc.
Listed on TSE
Mothers Index
Listed on the
TSE First
Section
Littel
acquired
Trovit
acquired
(Founded) (Forecast)
Renter’s
acquired
Overseas
Business
started
JPY
316milLifull MP acquired
Strengthening of the
capital relationship
with Rakuten, Inc.
History
Revenue spreads smoothly and updates a record high

6. JPY1,043mil
JPY4,946mil
JPY21,548mil
JPY4,115mil
Domestic services for
Realtors
15.6%
Others
3.3%
Domestic Real Estate
Information Services
68.1%
Furniture / interior EC website
Insurance agency search
and appointment website
CRM services for realtors
Real estate and
housing Information
listing site Data
Management
Platform
FY2016
Revenue
[forecast]
JPY31,653mil
Consulting
NabiSTAR
Private DMP
Overseas
13.0%
Real estate/housing, used
car and job ad aggregation
sites
*connect from December, 2014
Sales by Service
Domestic Real estate information service business accounts for most of the
sales, the profit by the main force

7. Over sears Expansion
45 countries
Arab Emirates
Argentina
Australia
Austria
Belgium
Brazil
Canada
Chile
Columbia
Czech Republic
Denmark
Ecuador
France
Germany
Hong Kong
Hungary
India
Indonesia
Ireland
Italy
Japan
Malaysia
Mexico
Morocco
Netherlands
New Zealand
Nigeria
Pakistan
Peru
Philippines
Poland
Portugal
Romania
Russia
Singapore
South Africa
Spain
Sweden
Switzerland
Taiwan
Thailand
UK
US
Ukraine
Venezuela

8. from Apr. 26, 2004
as a Planner/Marketer

9. Develop
your
ideas
by
yourself.
from 2006
as a Software Engineer

10. Managing
Environment,
Dev. Style,
Tools, Rules etc.
for Our
Creativity/BPR.
recently as a Project Manager

11. • Small team
• big challenging Issues and freedom
• Self-organized
• play beyond the roll
• Learn SCRUM for a better project management
• Teach SCRUM, Lean in company
• CSM, CSPO
• 1st follower
• Support from Agile community
• One man projects
• with Outsourcing(US)
→ knew the world class
• with Cloud sourcing(Multinational)
→ felt the future
• with Offshore in Vietnam
• Manage Offshore team’s quality
• Teach SCRUM
• Apply SCRUM
• etc.
Photo: Jarod Carruthers https://flic.kr/p/8vbq7L

12. How can we be Agile
in Offshore Dev.?

13. 1. Understanding Agile.
2. Understanding your customer.
3. Satisfying your customer.
3 key factors

14. We are uncovering better way of developing
software by doing it and helping others do it.
Through this work we have come to value:
Individuals and interactions over processes and tools
Working software over comprehensive documentation
Customer collaboration over contract negotiation
Responding to change over following a plan
That is, while there is value in the items on
the right, we vaulted items on the left more.
Manifesto for Agile Software Development

15. You say YES, I say No.
“Agile” is a kind of buzz words.

16. Left-winger of Agile Right-winger of Agile
“Team env.”
towards the goal
with collaboration
“Tech. env.”
delivers
quickly and safely
Scrum,
Project Facilitation,
Open information,
Self-organized team,
Retrospective,
Iteration,
Daily stand-up meeting
..
Technical Practices of XP,
Continuous Integration,
Continuous Delivery,
Automatic “build”,
“regression test”, “deploy”,
ticket, version control,
Test Driven Development,
Refactoring
…
http://blogs.itmedia.co.jp/hiranabe/2012/09/rightwing-and-leftwing-of-agile.html
The Goal of Agile
Business Value,
Customer satisfaction,
Market creation
What’s your “Agile”?

17. Is Japanese companies Agile?

18. US
France
Italy
Germany
Canada
UK
Japan
0 30,000 60,000 90,000 120,000
72,994
82,582
87,637
92,904
95,551
99,680
116,817
Labour Productivity in G7 countries
USD - 2014

19. Made in JAPAN
Japanese proud their quality.

20. work hard
How to keep quality high?

21. work hard
to the death
How hard?

22. photo by: geokyr06 https://flic.kr/p/6TqM29

23. Kano Model
Satisfaction
Execution
Performance
(One dimensional)
- Included: Positive
- Missing: Negative
Basic(Must Be’s)
- Included: Neutral
- Missing: Negative
Excitement(Delighter’s)
- Included: Positive
- Missing: Neutral
Time

24. kura
QA teamCI team
Project A Project B Project C Project DPM
QA teamInfra/Architect team
Scrum Scrum
Scrum
Lab.
Section Manager
Vietnam
AltPlusVietnam
Japan
NEXTCo.,Ltd.
QA
+

25. kura
QA teamCI team
Project A Project B Project C Project DPM
QA teamInfra/Architect team
Scrum Scrum
Scrum
Lab.
Section Manager
Vietnam
AltPlusVietnam
Japan
NEXTCo.,Ltd.
QA
+
Mainly refactoring
to be safe and secure system
to develop
Testing, Test automation,
Static code analysis, etc.
- Jenkins, Selenium,
Scrutinizer-ci…
This functional teams are
the right-winger and
keep Basic(Must Be’s)

26. Case of APV CI team

27. First SCRUM
Refactoring to be safe system.
3 months Project, 2 weeks iteration
1st Sprint:
Done nothing(typical failure)
2nd, 3rd Sprint:
Well done!
4th Sprint:
Team Improved velocity!
but I stopped Project.
SCRUM Training
RetrospectiveOutputs clearly showed the limit of the existing
system.

28. First SCRUM
Refactoring to be safe system.
3 months Project, 2 weeks iteration
The output of this project was not release source
codes but the evidence that the life-time of the
system soon will end.
Our proposal is “Renew everything to be safe and
secure before wasting resources”.
…and accepted and going on.
This is a hyper jump to our team’s mission!

29. Today’s Summary

30. Left-winger of Agile Right-winger of Agile
“Team env.”
towards the goal
with collaboration
“Tech. env.”
delivers
quickly and safely
Scrum,
Project Facilitation,
Open information,
Self-organized team,
Retrospective,
Iteration,
Daily stand-up meeting
..
Technical Practices of XP,
Continuous Integration,
Continuous Delivery,
Automatic “build”,
“regression test”, “deploy”,
ticket, version control,
Test Driven Development,
Refactoring
…
http://blogs.itmedia.co.jp/hiranabe/2012/09/rightwing-and-leftwing-of-agile.html
The Goal of Agile
Business Value,
Customer satisfaction,
Market creation
“Agile” need all

31. Kano Model
Satisfaction
Execution
Performance
(One dimensional)
- Included: Positive
- Missing: Negative
Basic(Must Be’s)
- Included: Neutral
- Missing: Negative
Excitement(Delighter’s)
- Included: Positive
- Missing: Neutral
Time

32. Mind set is most important after all.

33. We are looking for “Agile” BrSE.
contact: Truong-san truong.bm@altplus.com.vn
Xin cảm ơn!
Hiroshi Kurabayashi
mail: kura@next-global.net
fb: /hiroshi.k