Looking after your family’s future
- accessibility for an ageing population
Andrew Arch  @amja
andrew@intopia.digital
Senior Digital Accessibility Consultant
creating an inclusive digital world
intopia.digital  @Intopia
Some facts
Fact:
Australia’s
population is
ageing
Source: ABS 3222.0 - Population Projections, Australia, 2012 (base) to 2101
For a dynamic view see the ABS Population Pyramid
Year 65+
years
80+
years
2010 14% 1.8%
2020 16% 2.1%
2030 19% 2.4%
2040 21% 3.5%
2050 22% 4.4%
Fact:
Australia’s
population is
ageing
Source: ABS 3222.0 - Population Projections, Australia, 2012 (base) to 2101
For a dynamic view see the ABS Population Pyramid
Year 65+
years
80+
years
2010 14% 1.8%
2020 16% 2.1%
2030 19% 2.4%
2040 21% 3.5%
2050 22% 4.4%
Fact:
other countries
are ageing faster
Source: Population Pyramids of the World from 1950 to 2100
https://www.populationpyramid.net/world/2016/
Fact:
other countries
are ageing faster
Source: Population Pyramids of the World from 1950 to 2100
https://www.populationpyramid.net/world/2016/
Fact:
other countries
are ageing faster
Source: Population Pyramids of the World from 1950 to 2100
https://www.populationpyramid.net/world/2016/
Fact:
other countries
are ageing faster
Source: Population Pyramids of the World from 1950 to 2100
https://www.populationpyramid.net/world/2016/
Fact:
older people
increasingly
online
Source: ACMA - Digital lives of older Australians (Aug 2016 )
Fact:
older people do
similar things
online, just not as
frequently
Source: ACMA - Digital lives of older Australians (Aug 2016 )
Fact:
age brings
disability
Source: ABS 4430.0 - Disability, Ageing and Carers, Australia: Summary of Findings, 2015
What are age-related disabilities?
How can we accommodate them?
Ageing and hearing loss
• Impact:
• Audio can be difficult to
discern
• Higher pitch sounds can be
missed
• Prevalence:
• 47% of people
61 to 80 years
• 93% of people
81+ years
Ageing and hearing loss
• Solutions
• Captions
• Audio contrast
Image: https://www.3playmedia.com/2016/08/09/new-zealand-parliament-tv-adds-closed-captioning/
Ageing and vision decline
• Impact:
• Decreasing ability to focus on
near tasks
• Changing colour perception
and sensitivity
• Decreasing contrast
sensitivity
• Prevalence:
(significant vision loss)
• 16% of people
65 - 74 years
• 19% of people
75 – 84 years
• 46% of people
85+ years
Ageing and vision
decline
• Solutions
• Larger text
• Higher contrast
• Off-white background
• Avoid florescent colours
• Underline links
• Reflow
Image: https://www.giaging.org/issues/vision/
Ageing and physical decline
• Impact:
(Motor skill decline can result from many
conditions including arthritis and Parkinson's
Disease)
• Difficulty using mouse
• Including hand-eye
coordination for some
• Difficulty clicking small
targets
• Strain from non-ergonomic
tasks
• Prevalence:
(Conditions most commonly reported)
• Arthritis
• At least 50% of people over 65
affected
• Essential tremor
• Affects up to 20% of people over 65
• Parkinson's Disease
• Approximately 4% of people over 85
affected
Ageing and physical
decline
• Solutions
• Target size
• Clickable labels
• Pointer gestures
• Pointer cancellation
• Visible focus
Image: Copyright Andrew Arch
Ageing and cognitive decline
• Impact:
Navigation, comprehension, and task
completion can be affected by:
• Short term memory problems
• Difficulty with concentration
• Distraction from movement
or irrelevant material
• Difficulty coping with
information overload
• Struggle adapting to change
• Prevalence:
(Conditions most commonly reported)
• Dementia:
• 1.4% of people 65-69 yrs
• 24% of people 85+ yrs
• Mild cognitive impairment
(MCI) is more common:
• Around 20% of people over 70
years are estimated to
experience MCI
Ageing and cognitive
decline
• Solutions
• Clear headings
• Error prevention
• Error identification
• Error suggestion
• On focus and change of content
• Pause, hide, stop for movement
and animations
Image: https://advancedwellness.com.au/cognition-ageing-brain-natural-
treatment-sunshine-coast/
Engage early – during design
Create User Stories
• Components
• User
• Outcome
• Value
• Writing
• As a user, I want outcome
• As a user, I want outcome so that value
• In order to get value as a user, I want outcome
Ref: How to Write User Stories for Web Accessibility
Example User Stories
• As an older person with poor hearing, I want captions on
videos so that I can understand the dialogue
• As an older person with cataracts (blue and green is harder
to see), I want links underlined so that I know where to click
to find the information I need
• As an older person with Parkinson’s disease, I want large
clickable elements so that I can navigate more easily
• As an older person with concentration issues, I don’t want
animations autoplaying so I can read the article I selected
Web accessibility matters
https://www.w3.org/WAI/older-users/
‘Accessibility is
just the beginning. It is
usability that makes
the difference.’
Patti Moore
UX Australia keynote 2016
Look after your ageing family 
Image: https://www.haveyoursaygleneira.com.au/positive-ageing-strategy
Let’s continue the conversation
 Intopia
 amja
 andrew@intopia.digital
creating an inclusive digital world
intopia.digital

Ageing and accessibility (OZeWAI 2018)

  • 1.
    Looking after yourfamily’s future - accessibility for an ageing population Andrew Arch  @amja andrew@intopia.digital Senior Digital Accessibility Consultant creating an inclusive digital world intopia.digital  @Intopia
  • 3.
  • 4.
    Fact: Australia’s population is ageing Source: ABS3222.0 - Population Projections, Australia, 2012 (base) to 2101 For a dynamic view see the ABS Population Pyramid Year 65+ years 80+ years 2010 14% 1.8% 2020 16% 2.1% 2030 19% 2.4% 2040 21% 3.5% 2050 22% 4.4%
  • 5.
    Fact: Australia’s population is ageing Source: ABS3222.0 - Population Projections, Australia, 2012 (base) to 2101 For a dynamic view see the ABS Population Pyramid Year 65+ years 80+ years 2010 14% 1.8% 2020 16% 2.1% 2030 19% 2.4% 2040 21% 3.5% 2050 22% 4.4%
  • 6.
    Fact: other countries are ageingfaster Source: Population Pyramids of the World from 1950 to 2100 https://www.populationpyramid.net/world/2016/
  • 7.
    Fact: other countries are ageingfaster Source: Population Pyramids of the World from 1950 to 2100 https://www.populationpyramid.net/world/2016/
  • 8.
    Fact: other countries are ageingfaster Source: Population Pyramids of the World from 1950 to 2100 https://www.populationpyramid.net/world/2016/
  • 9.
    Fact: other countries are ageingfaster Source: Population Pyramids of the World from 1950 to 2100 https://www.populationpyramid.net/world/2016/
  • 10.
    Fact: older people increasingly online Source: ACMA- Digital lives of older Australians (Aug 2016 )
  • 11.
    Fact: older people do similarthings online, just not as frequently Source: ACMA - Digital lives of older Australians (Aug 2016 )
  • 12.
    Fact: age brings disability Source: ABS4430.0 - Disability, Ageing and Carers, Australia: Summary of Findings, 2015
  • 13.
    What are age-relateddisabilities? How can we accommodate them?
  • 14.
    Ageing and hearingloss • Impact: • Audio can be difficult to discern • Higher pitch sounds can be missed • Prevalence: • 47% of people 61 to 80 years • 93% of people 81+ years
  • 15.
    Ageing and hearingloss • Solutions • Captions • Audio contrast Image: https://www.3playmedia.com/2016/08/09/new-zealand-parliament-tv-adds-closed-captioning/
  • 16.
    Ageing and visiondecline • Impact: • Decreasing ability to focus on near tasks • Changing colour perception and sensitivity • Decreasing contrast sensitivity • Prevalence: (significant vision loss) • 16% of people 65 - 74 years • 19% of people 75 – 84 years • 46% of people 85+ years
  • 17.
    Ageing and vision decline •Solutions • Larger text • Higher contrast • Off-white background • Avoid florescent colours • Underline links • Reflow Image: https://www.giaging.org/issues/vision/
  • 18.
    Ageing and physicaldecline • Impact: (Motor skill decline can result from many conditions including arthritis and Parkinson's Disease) • Difficulty using mouse • Including hand-eye coordination for some • Difficulty clicking small targets • Strain from non-ergonomic tasks • Prevalence: (Conditions most commonly reported) • Arthritis • At least 50% of people over 65 affected • Essential tremor • Affects up to 20% of people over 65 • Parkinson's Disease • Approximately 4% of people over 85 affected
  • 19.
    Ageing and physical decline •Solutions • Target size • Clickable labels • Pointer gestures • Pointer cancellation • Visible focus Image: Copyright Andrew Arch
  • 20.
    Ageing and cognitivedecline • Impact: Navigation, comprehension, and task completion can be affected by: • Short term memory problems • Difficulty with concentration • Distraction from movement or irrelevant material • Difficulty coping with information overload • Struggle adapting to change • Prevalence: (Conditions most commonly reported) • Dementia: • 1.4% of people 65-69 yrs • 24% of people 85+ yrs • Mild cognitive impairment (MCI) is more common: • Around 20% of people over 70 years are estimated to experience MCI
  • 21.
    Ageing and cognitive decline •Solutions • Clear headings • Error prevention • Error identification • Error suggestion • On focus and change of content • Pause, hide, stop for movement and animations Image: https://advancedwellness.com.au/cognition-ageing-brain-natural- treatment-sunshine-coast/
  • 22.
    Engage early –during design
  • 23.
    Create User Stories •Components • User • Outcome • Value • Writing • As a user, I want outcome • As a user, I want outcome so that value • In order to get value as a user, I want outcome Ref: How to Write User Stories for Web Accessibility
  • 24.
    Example User Stories •As an older person with poor hearing, I want captions on videos so that I can understand the dialogue • As an older person with cataracts (blue and green is harder to see), I want links underlined so that I know where to click to find the information I need • As an older person with Parkinson’s disease, I want large clickable elements so that I can navigate more easily • As an older person with concentration issues, I don’t want animations autoplaying so I can read the article I selected
  • 25.
  • 26.
    ‘Accessibility is just thebeginning. It is usability that makes the difference.’ Patti Moore UX Australia keynote 2016
  • 27.
    Look after yourageing family  Image: https://www.haveyoursaygleneira.com.au/positive-ageing-strategy
  • 28.
    Let’s continue theconversation  Intopia  amja  andrew@intopia.digital creating an inclusive digital world intopia.digital